you can emailquestions tosupport.castinet.orgeach applicantshould receivea notice ofappeal RightsSubsidyprovidesbenefits toall eligibleHHTrainingvideos canbe found onCASTiNETLIHEAPhelpsimprove thequality of life CAAs canuse up to 5%Crisis fundsfor Assurance16 programsA CFN canbe used11/1/2021-3/31/2022CAAs havebeenadministeringLIHEAPsince 1986not allutilities areregulated bythe PSCA liheapchecklist canbe found inthe manualappendixApplicantshave 5 daysto returnrequireddocumentsAn applicantmust beresponsiblefor homeenergy costsLIHEAP FallSubsidystartsNovember 1,2021The Caserecordrequirement listis in the manualappendixSNAP or TANFbenefits can beverified usingthe BenefindLookup inCASTiNETThe benefitmatrix canbe found inthe manualVendorsmust signvendoragreementannuallyvendorsmust bemonitored 1every 5yearsvendormonitoringreports areincluded inannual reviewA CFN canprovide a30 dayextensionLIHEAP FallSubsidyends onDecember12, 2021A CFN canprovide aHardshipreconnect LIHEAPstartedin 1981An awardletter is usedto verify SSor SSIbenefitsyou can emailquestions tosupport.castinet.orgeach applicantshould receivea notice ofappeal RightsSubsidyprovidesbenefits toall eligibleHHTrainingvideos canbe found onCASTiNETLIHEAPhelpsimprove thequality of life CAAs canuse up to 5%Crisis fundsfor Assurance16 programsA CFN canbe used11/1/2021-3/31/2022CAAs havebeenadministeringLIHEAPsince 1986not allutilities areregulated bythe PSCA liheapchecklist canbe found inthe manualappendixApplicantshave 5 daysto returnrequireddocumentsAn applicantmust beresponsiblefor homeenergy costsLIHEAP FallSubsidystartsNovember 1,2021The Caserecordrequirement listis in the manualappendixSNAP or TANFbenefits can beverified usingthe BenefindLookup inCASTiNETThe benefitmatrix canbe found inthe manualVendorsmust signvendoragreementannuallyvendorsmust bemonitored 1every 5yearsvendormonitoringreports areincluded inannual reviewA CFN canprovide a30 dayextensionLIHEAP FallSubsidyends onDecember12, 2021A CFN canprovide aHardshipreconnect LIHEAPstartedin 1981An awardletter is usedto verify SSor SSIbenefits

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I-you can email questions to support.castinet.org
  2. P-each applicant should receive a notice of appeal Rights
  3. H-Subsidy provides benefits to all eligible HH
  4. H-Training videos can be found on CASTiNET
  5. I-LIHEAP helps improve the quality of life
  6. A-CAAs can use up to 5% Crisis funds for Assurance 16 programs
  7. E-A CFN can be used 11/1/2021-3/31/2022
  8. H-CAAs have been administering LIHEAP since 1986
  9. P-not all utilities are regulated by the PSC
  10. A-A liheap checklist can be found in the manual appendix
  11. E-Applicants have 5 days to return required documents
  12. E-An applicant must be responsible for home energy costs
  13. A-LIHEAP Fall Subsidy starts November 1, 2021
  14. P-The Case record requirement list is in the manual appendix
  15. I-SNAP or TANF benefits can be verified using the Benefind Lookup in CASTiNET
  16. E-The benefit matrix can be found in the manual
  17. A-Vendors must sign vendor agreement annually
  18. H-vendors must be monitored 1 every 5 years
  19. I-vendor monitoring reports are included in annual review
  20. A-A CFN can provide a 30 day extension
  21. P-LIHEAP Fall Subsidy ends on December 12, 2021
  22. P-A CFN can provide a Hardship reconnect
  23. I-LIHEAP started in 1981
  24. H-An award letter is used to verify SS or SSI benefits