saving acustomerwho called tocancelserviceWarmtransfer toDM forescalationrescheduledccminspectionTaking apayment fora delinquentcustomerRead 6 outof 11 pestknowledgeguidesobtain acopy ofthe ITguidelinescompletinga transferpacketrequestEmailingserviceagreementupdatinga PO#getting acustomercomplimentreschedulinga releasedwork orderInteractedin yourteam chattodayAddedalternate# or emailto acctschedulingacommercialinspectionschedulingBBinspectionon ccmgeneratingdispute fora refundPausing therecordingwhile takingCC infocompleteda COBrequestschedulingan extraservice forantsEmailingservicereportEmailing thecustomer theproper prepsheetMakingan F9noteMakingan F11Notecreating anew cust.account inirissaving acustomerwho called tocancelserviceWarmtransfer toDM forescalationrescheduledccminspectionTaking apayment fora delinquentcustomerRead 6 outof 11 pestknowledgeguidesobtain acopy ofthe ITguidelinescompletinga transferpacketrequestEmailingserviceagreementupdatinga PO#getting acustomercomplimentreschedulinga releasedwork orderInteractedin yourteam chattodayAddedalternate# or emailto acctschedulingacommercialinspectionschedulingBBinspectionon ccmgeneratingdispute fora refundPausing therecordingwhile takingCC infocompleteda COBrequestschedulingan extraservice forantsEmailingservicereportEmailing thecustomer theproper prepsheetMakingan F9noteMakingan F11Notecreating anew cust.account iniris

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. saving a customer who called to cancel service
  2. Warm transfer to DM for escalation
  3. rescheduled ccm inspection
  4. Taking a payment for a delinquent customer
  5. Read 6 out of 11 pest knowledge guides
  6. obtain a copy of the IT guidelines
  7. completing a transfer packet request
  8. Emailing service agreement
  9. updating a PO#
  10. getting a customer compliment
  11. rescheduling a released work order
  12. Interacted in your team chat today
  13. Added alternate # or email to acct
  14. scheduling a commercial inspection
  15. scheduling BB inspection on ccm
  16. generating dispute for a refund
  17. Pausing the recording while taking CC info
  18. completed a COB request
  19. scheduling an extra service for ants
  20. Emailing service report
  21. Emailing the customer the proper prep sheet
  22. Making an F9 note
  23. Making an F11 Note
  24. creating a new cust. account in iris