Makingan F9notegetting acustomercomplimentreschedulinga releasedwork orderupdatinga PO#Emailing thecustomer theproper prepsheetobtain acopy ofthe ITguidelinesTaking apayment fora delinquentcustomerschedulingBBinspectionon ccmrescheduledccminspectionschedulingacommercialinspectionPausing therecordingwhile takingCC infogeneratingdispute fora refundcompletinga transferpacketrequestcompleteda COBrequestEmailingserviceagreementMakingan F11NoteRead 6 outof 11 pestknowledgeguidesAddedalternate# or emailto acctsaving acustomerwho called tocancelserviceEmailingservicereportcreating anew cust.account inirisschedulingan extraservice forantsWarmtransfer toDM forescalationInteractedin yourteam chattodayMakingan F9notegetting acustomercomplimentreschedulinga releasedwork orderupdatinga PO#Emailing thecustomer theproper prepsheetobtain acopy ofthe ITguidelinesTaking apayment fora delinquentcustomerschedulingBBinspectionon ccmrescheduledccminspectionschedulingacommercialinspectionPausing therecordingwhile takingCC infogeneratingdispute fora refundcompletinga transferpacketrequestcompleteda COBrequestEmailingserviceagreementMakingan F11NoteRead 6 outof 11 pestknowledgeguidesAddedalternate# or emailto acctsaving acustomerwho called tocancelserviceEmailingservicereportcreating anew cust.account inirisschedulingan extraservice forantsWarmtransfer toDM forescalationInteractedin yourteam chattoday

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Making an F9 note
  2. getting a customer compliment
  3. rescheduling a released work order
  4. updating a PO#
  5. Emailing the customer the proper prep sheet
  6. obtain a copy of the IT guidelines
  7. Taking a payment for a delinquent customer
  8. scheduling BB inspection on ccm
  9. rescheduled ccm inspection
  10. scheduling a commercial inspection
  11. Pausing the recording while taking CC info
  12. generating dispute for a refund
  13. completing a transfer packet request
  14. completed a COB request
  15. Emailing service agreement
  16. Making an F11 Note
  17. Read 6 out of 11 pest knowledge guides
  18. Added alternate # or email to acct
  19. saving a customer who called to cancel service
  20. Emailing service report
  21. creating a new cust. account in iris
  22. scheduling an extra service for ants
  23. Warm transfer to DM for escalation
  24. Interacted in your team chat today