generatingdispute fora refundWarmtransfer toDM forescalationEmailing thecustomer theproper prepsheetPausing therecordingwhile takingCC infoobtain acopy ofthe ITguidelinesEmailingservicereportschedulingacommercialinspectionreschedulinga releasedwork ordercompleteda COBrequestrescheduledccminspectionTaking apayment fora delinquentcustomersaving acustomerwho called tocancelserviceupdatinga PO#Emailingserviceagreementcreating anew cust.account inirisschedulingan extraservice forantsschedulingBBinspectionon ccmcompletinga transferpacketrequestAddedalternate# or emailto acctMakingan F11NoteInteractedin yourteam chattodayMakingan F9notegetting acustomercomplimentRead 6 outof 11 pestknowledgeguidesgeneratingdispute fora refundWarmtransfer toDM forescalationEmailing thecustomer theproper prepsheetPausing therecordingwhile takingCC infoobtain acopy ofthe ITguidelinesEmailingservicereportschedulingacommercialinspectionreschedulinga releasedwork ordercompleteda COBrequestrescheduledccminspectionTaking apayment fora delinquentcustomersaving acustomerwho called tocancelserviceupdatinga PO#Emailingserviceagreementcreating anew cust.account inirisschedulingan extraservice forantsschedulingBBinspectionon ccmcompletinga transferpacketrequestAddedalternate# or emailto acctMakingan F11NoteInteractedin yourteam chattodayMakingan F9notegetting acustomercomplimentRead 6 outof 11 pestknowledgeguides

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. generating dispute for a refund
  2. Warm transfer to DM for escalation
  3. Emailing the customer the proper prep sheet
  4. Pausing the recording while taking CC info
  5. obtain a copy of the IT guidelines
  6. Emailing service report
  7. scheduling a commercial inspection
  8. rescheduling a released work order
  9. completed a COB request
  10. rescheduled ccm inspection
  11. Taking a payment for a delinquent customer
  12. saving a customer who called to cancel service
  13. updating a PO#
  14. Emailing service agreement
  15. creating a new cust. account in iris
  16. scheduling an extra service for ants
  17. scheduling BB inspection on ccm
  18. completing a transfer packet request
  19. Added alternate # or email to acct
  20. Making an F11 Note
  21. Interacted in your team chat today
  22. Making an F9 note
  23. getting a customer compliment
  24. Read 6 out of 11 pest knowledge guides