Taking apayment fora delinquentcustomerEmailing thecustomer theproper prepsheetschedulingan extraservice forantsreschedulinga releasedwork orderMakingan F9noteschedulingacommercialinspectioncompleteda COBrequestrescheduledccminspectionupdatinga PO#Makingan F11Notecompletinga transferpacketrequestRead 6 outof 11 pestknowledgeguidesobtain acopy ofthe ITguidelinesPausing therecordingwhile takingCC infoEmailingservicereportschedulingBBinspectionon ccmgeneratingdispute fora refundsaving acustomerwho called tocancelservicecreating anew cust.account inirisWarmtransfer toDM forescalationInteractedin yourteam chattodaygetting acustomercomplimentEmailingserviceagreementAddedalternate# or emailto acctTaking apayment fora delinquentcustomerEmailing thecustomer theproper prepsheetschedulingan extraservice forantsreschedulinga releasedwork orderMakingan F9noteschedulingacommercialinspectioncompleteda COBrequestrescheduledccminspectionupdatinga PO#Makingan F11Notecompletinga transferpacketrequestRead 6 outof 11 pestknowledgeguidesobtain acopy ofthe ITguidelinesPausing therecordingwhile takingCC infoEmailingservicereportschedulingBBinspectionon ccmgeneratingdispute fora refundsaving acustomerwho called tocancelservicecreating anew cust.account inirisWarmtransfer toDM forescalationInteractedin yourteam chattodaygetting acustomercomplimentEmailingserviceagreementAddedalternate# or emailto acct

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Taking a payment for a delinquent customer
  2. Emailing the customer the proper prep sheet
  3. scheduling an extra service for ants
  4. rescheduling a released work order
  5. Making an F9 note
  6. scheduling a commercial inspection
  7. completed a COB request
  8. rescheduled ccm inspection
  9. updating a PO#
  10. Making an F11 Note
  11. completing a transfer packet request
  12. Read 6 out of 11 pest knowledge guides
  13. obtain a copy of the IT guidelines
  14. Pausing the recording while taking CC info
  15. Emailing service report
  16. scheduling BB inspection on ccm
  17. generating dispute for a refund
  18. saving a customer who called to cancel service
  19. creating a new cust. account in iris
  20. Warm transfer to DM for escalation
  21. Interacted in your team chat today
  22. getting a customer compliment
  23. Emailing service agreement
  24. Added alternate # or email to acct