creating anew cust.account inirisupdatinga PO#generatingdispute fora refundEmailingserviceagreementschedulingan extraservice forantsInteractedin yourteam chattodayEmailing thecustomer theproper prepsheetcompletinga transferpacketrequestsaving acustomerwho called tocancelservicecompleteda COBrequestEmailingservicereportMakingan F11NotePausing therecordingwhile takingCC infogetting acustomercomplimentrescheduledccminspectionreschedulinga releasedwork orderMakingan F9noteWarmtransfer toDM forescalationschedulingacommercialinspectionTaking apayment fora delinquentcustomerobtain acopy ofthe ITguidelinesschedulingBBinspectionon ccmRead 6 outof 11 pestknowledgeguidesAddedalternate# or emailto acctcreating anew cust.account inirisupdatinga PO#generatingdispute fora refundEmailingserviceagreementschedulingan extraservice forantsInteractedin yourteam chattodayEmailing thecustomer theproper prepsheetcompletinga transferpacketrequestsaving acustomerwho called tocancelservicecompleteda COBrequestEmailingservicereportMakingan F11NotePausing therecordingwhile takingCC infogetting acustomercomplimentrescheduledccminspectionreschedulinga releasedwork orderMakingan F9noteWarmtransfer toDM forescalationschedulingacommercialinspectionTaking apayment fora delinquentcustomerobtain acopy ofthe ITguidelinesschedulingBBinspectionon ccmRead 6 outof 11 pestknowledgeguidesAddedalternate# or emailto acct

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. creating a new cust. account in iris
  2. updating a PO#
  3. generating dispute for a refund
  4. Emailing service agreement
  5. scheduling an extra service for ants
  6. Interacted in your team chat today
  7. Emailing the customer the proper prep sheet
  8. completing a transfer packet request
  9. saving a customer who called to cancel service
  10. completed a COB request
  11. Emailing service report
  12. Making an F11 Note
  13. Pausing the recording while taking CC info
  14. getting a customer compliment
  15. rescheduled ccm inspection
  16. rescheduling a released work order
  17. Making an F9 note
  18. Warm transfer to DM for escalation
  19. scheduling a commercial inspection
  20. Taking a payment for a delinquent customer
  21. obtain a copy of the IT guidelines
  22. scheduling BB inspection on ccm
  23. Read 6 out of 11 pest knowledge guides
  24. Added alternate # or email to acct