creating anew cust.account inirisWarmtransfer toDM forescalationschedulingBBinspectionon ccmobtain acopy ofthe ITguidelinesEmailingserviceagreementgeneratingdispute fora refundTaking apayment fora delinquentcustomersaving acustomerwho called tocancelserviceMakingan F9noterescheduledccminspectioncompleteda COBrequestschedulingacommercialinspectionPausing therecordingwhile takingCC infoEmailingservicereportupdatinga PO#Emailing thecustomer theproper prepsheetgetting acustomercomplimentcompletinga transferpacketrequestreschedulinga releasedwork orderRead 6 outof 11 pestknowledgeguidesschedulingan extraservice forantsMakingan F11NoteAddedalternate# or emailto acctInteractedin yourteam chattodaycreating anew cust.account inirisWarmtransfer toDM forescalationschedulingBBinspectionon ccmobtain acopy ofthe ITguidelinesEmailingserviceagreementgeneratingdispute fora refundTaking apayment fora delinquentcustomersaving acustomerwho called tocancelserviceMakingan F9noterescheduledccminspectioncompleteda COBrequestschedulingacommercialinspectionPausing therecordingwhile takingCC infoEmailingservicereportupdatinga PO#Emailing thecustomer theproper prepsheetgetting acustomercomplimentcompletinga transferpacketrequestreschedulinga releasedwork orderRead 6 outof 11 pestknowledgeguidesschedulingan extraservice forantsMakingan F11NoteAddedalternate# or emailto acctInteractedin yourteam chattoday

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. creating a new cust. account in iris
  2. Warm transfer to DM for escalation
  3. scheduling BB inspection on ccm
  4. obtain a copy of the IT guidelines
  5. Emailing service agreement
  6. generating dispute for a refund
  7. Taking a payment for a delinquent customer
  8. saving a customer who called to cancel service
  9. Making an F9 note
  10. rescheduled ccm inspection
  11. completed a COB request
  12. scheduling a commercial inspection
  13. Pausing the recording while taking CC info
  14. Emailing service report
  15. updating a PO#
  16. Emailing the customer the proper prep sheet
  17. getting a customer compliment
  18. completing a transfer packet request
  19. rescheduling a released work order
  20. Read 6 out of 11 pest knowledge guides
  21. scheduling an extra service for ants
  22. Making an F11 Note
  23. Added alternate # or email to acct
  24. Interacted in your team chat today