Emailingservicereportreschedulinga releasedwork ordercreating anew cust.account inirissaving acustomerwho called tocancelserviceAddedalternate# or emailto acctRead 6 outof 11 pestknowledgeguidesrescheduledccminspectionPausing therecordingwhile takingCC infoschedulingacommercialinspectiongetting acustomercomplimentupdatinga PO#Interactedin yourteam chattodaycompletinga transferpacketrequestTaking apayment fora delinquentcustomerWarmtransfer toDM forescalationobtain acopy ofthe ITguidelinesEmailing thecustomer theproper prepsheetcompleteda COBrequestMakingan F11Noteschedulingan extraservice forantsEmailingserviceagreementMakingan F9notegeneratingdispute fora refundschedulingBBinspectionon ccmEmailingservicereportreschedulinga releasedwork ordercreating anew cust.account inirissaving acustomerwho called tocancelserviceAddedalternate# or emailto acctRead 6 outof 11 pestknowledgeguidesrescheduledccminspectionPausing therecordingwhile takingCC infoschedulingacommercialinspectiongetting acustomercomplimentupdatinga PO#Interactedin yourteam chattodaycompletinga transferpacketrequestTaking apayment fora delinquentcustomerWarmtransfer toDM forescalationobtain acopy ofthe ITguidelinesEmailing thecustomer theproper prepsheetcompleteda COBrequestMakingan F11Noteschedulingan extraservice forantsEmailingserviceagreementMakingan F9notegeneratingdispute fora refundschedulingBBinspectionon ccm

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailing service report
  2. rescheduling a released work order
  3. creating a new cust. account in iris
  4. saving a customer who called to cancel service
  5. Added alternate # or email to acct
  6. Read 6 out of 11 pest knowledge guides
  7. rescheduled ccm inspection
  8. Pausing the recording while taking CC info
  9. scheduling a commercial inspection
  10. getting a customer compliment
  11. updating a PO#
  12. Interacted in your team chat today
  13. completing a transfer packet request
  14. Taking a payment for a delinquent customer
  15. Warm transfer to DM for escalation
  16. obtain a copy of the IT guidelines
  17. Emailing the customer the proper prep sheet
  18. completed a COB request
  19. Making an F11 Note
  20. scheduling an extra service for ants
  21. Emailing service agreement
  22. Making an F9 note
  23. generating dispute for a refund
  24. scheduling BB inspection on ccm