Makingan F9noteMakingan F11Notecompleteda COBrequestPausing therecordingwhile takingCC infoTaking apayment fora delinquentcustomerEmailingserviceagreementInteractedin yourteam chattodaygeneratingdispute fora refundschedulingan extraservice forantscreating anew cust.account inirisgetting acustomercomplimentupdatinga PO#Emailing thecustomer theproper prepsheetWarmtransfer toDM forescalationAddedalternate# or emailto acctrescheduledccminspectionobtain acopy ofthe ITguidelinessaving acustomerwho called tocancelserviceRead 6 outof 11 pestknowledgeguidesschedulingBBinspectionon ccmreschedulinga releasedwork ordercompletinga transferpacketrequestEmailingservicereportschedulingacommercialinspectionMakingan F9noteMakingan F11Notecompleteda COBrequestPausing therecordingwhile takingCC infoTaking apayment fora delinquentcustomerEmailingserviceagreementInteractedin yourteam chattodaygeneratingdispute fora refundschedulingan extraservice forantscreating anew cust.account inirisgetting acustomercomplimentupdatinga PO#Emailing thecustomer theproper prepsheetWarmtransfer toDM forescalationAddedalternate# or emailto acctrescheduledccminspectionobtain acopy ofthe ITguidelinessaving acustomerwho called tocancelserviceRead 6 outof 11 pestknowledgeguidesschedulingBBinspectionon ccmreschedulinga releasedwork ordercompletinga transferpacketrequestEmailingservicereportschedulingacommercialinspection

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Making an F9 note
  2. Making an F11 Note
  3. completed a COB request
  4. Pausing the recording while taking CC info
  5. Taking a payment for a delinquent customer
  6. Emailing service agreement
  7. Interacted in your team chat today
  8. generating dispute for a refund
  9. scheduling an extra service for ants
  10. creating a new cust. account in iris
  11. getting a customer compliment
  12. updating a PO#
  13. Emailing the customer the proper prep sheet
  14. Warm transfer to DM for escalation
  15. Added alternate # or email to acct
  16. rescheduled ccm inspection
  17. obtain a copy of the IT guidelines
  18. saving a customer who called to cancel service
  19. Read 6 out of 11 pest knowledge guides
  20. scheduling BB inspection on ccm
  21. rescheduling a released work order
  22. completing a transfer packet request
  23. Emailing service report
  24. scheduling a commercial inspection