obtain acopy ofthe ITguidelinesTaking apayment fora delinquentcustomerreschedulinga releasedwork ordercreating anew cust.account inirisrescheduledccminspectionschedulingan extraservice forantsWarmtransfer toDM forescalationgeneratingdispute fora refundPausing therecordingwhile takingCC infosaving acustomerwho called tocancelserviceEmailingservicereportschedulingBBinspectionon ccmupdatinga PO#Read 6 outof 11 pestknowledgeguidescompletinga transferpacketrequestInteractedin yourteam chattodayEmailing thecustomer theproper prepsheetcompleteda COBrequestMakingan F9noteEmailingserviceagreementgetting acustomercomplimentAddedalternate# or emailto acctschedulingacommercialinspectionMakingan F11Noteobtain acopy ofthe ITguidelinesTaking apayment fora delinquentcustomerreschedulinga releasedwork ordercreating anew cust.account inirisrescheduledccminspectionschedulingan extraservice forantsWarmtransfer toDM forescalationgeneratingdispute fora refundPausing therecordingwhile takingCC infosaving acustomerwho called tocancelserviceEmailingservicereportschedulingBBinspectionon ccmupdatinga PO#Read 6 outof 11 pestknowledgeguidescompletinga transferpacketrequestInteractedin yourteam chattodayEmailing thecustomer theproper prepsheetcompleteda COBrequestMakingan F9noteEmailingserviceagreementgetting acustomercomplimentAddedalternate# or emailto acctschedulingacommercialinspectionMakingan F11Note

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. obtain a copy of the IT guidelines
  2. Taking a payment for a delinquent customer
  3. rescheduling a released work order
  4. creating a new cust. account in iris
  5. rescheduled ccm inspection
  6. scheduling an extra service for ants
  7. Warm transfer to DM for escalation
  8. generating dispute for a refund
  9. Pausing the recording while taking CC info
  10. saving a customer who called to cancel service
  11. Emailing service report
  12. scheduling BB inspection on ccm
  13. updating a PO#
  14. Read 6 out of 11 pest knowledge guides
  15. completing a transfer packet request
  16. Interacted in your team chat today
  17. Emailing the customer the proper prep sheet
  18. completed a COB request
  19. Making an F9 note
  20. Emailing service agreement
  21. getting a customer compliment
  22. Added alternate # or email to acct
  23. scheduling a commercial inspection
  24. Making an F11 Note