Read 6 outof 11 pestknowledgeguidescompletinga transferpacketrequestrescheduledccminspectionMakingan F11NoteEmailingservicereportEmailingserviceagreementcreating anew cust.account inirisInteractedin yourteam chattodayschedulingan extraservice forantsupdatinga PO#Warmtransfer toDM forescalationEmailing thecustomer theproper prepsheetcompleteda COBrequestobtain acopy ofthe ITguidelinesschedulingBBinspectionon ccmreschedulinga releasedwork ordergetting acustomercomplimentschedulingacommercialinspectionsaving acustomerwho called tocancelservicegeneratingdispute fora refundAddedalternate# or emailto acctTaking apayment fora delinquentcustomerMakingan F9notePausing therecordingwhile takingCC infoRead 6 outof 11 pestknowledgeguidescompletinga transferpacketrequestrescheduledccminspectionMakingan F11NoteEmailingservicereportEmailingserviceagreementcreating anew cust.account inirisInteractedin yourteam chattodayschedulingan extraservice forantsupdatinga PO#Warmtransfer toDM forescalationEmailing thecustomer theproper prepsheetcompleteda COBrequestobtain acopy ofthe ITguidelinesschedulingBBinspectionon ccmreschedulinga releasedwork ordergetting acustomercomplimentschedulingacommercialinspectionsaving acustomerwho called tocancelservicegeneratingdispute fora refundAddedalternate# or emailto acctTaking apayment fora delinquentcustomerMakingan F9notePausing therecordingwhile takingCC info

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read 6 out of 11 pest knowledge guides
  2. completing a transfer packet request
  3. rescheduled ccm inspection
  4. Making an F11 Note
  5. Emailing service report
  6. Emailing service agreement
  7. creating a new cust. account in iris
  8. Interacted in your team chat today
  9. scheduling an extra service for ants
  10. updating a PO#
  11. Warm transfer to DM for escalation
  12. Emailing the customer the proper prep sheet
  13. completed a COB request
  14. obtain a copy of the IT guidelines
  15. scheduling BB inspection on ccm
  16. rescheduling a released work order
  17. getting a customer compliment
  18. scheduling a commercial inspection
  19. saving a customer who called to cancel service
  20. generating dispute for a refund
  21. Added alternate # or email to acct
  22. Taking a payment for a delinquent customer
  23. Making an F9 note
  24. Pausing the recording while taking CC info