Makingan F9noteEmailingservicereportEmailingserviceagreementcreating anew cust.account inirisgetting acustomercomplimentschedulingacommercialinspectionTaking apayment fora delinquentcustomerreschedulinga releasedwork orderobtain acopy ofthe ITguidelinescompletinga transferpacketrequestschedulingBBinspectionon ccmgeneratingdispute fora refundAddedalternate# or emailto acctEmailing thecustomer theproper prepsheetWarmtransfer toDM forescalationRead 6 outof 11 pestknowledgeguidesschedulingan extraservice forantssaving acustomerwho called tocancelservicePausing therecordingwhile takingCC infocompleteda COBrequestupdatinga PO#Makingan F11NoteInteractedin yourteam chattodayrescheduledccminspectionMakingan F9noteEmailingservicereportEmailingserviceagreementcreating anew cust.account inirisgetting acustomercomplimentschedulingacommercialinspectionTaking apayment fora delinquentcustomerreschedulinga releasedwork orderobtain acopy ofthe ITguidelinescompletinga transferpacketrequestschedulingBBinspectionon ccmgeneratingdispute fora refundAddedalternate# or emailto acctEmailing thecustomer theproper prepsheetWarmtransfer toDM forescalationRead 6 outof 11 pestknowledgeguidesschedulingan extraservice forantssaving acustomerwho called tocancelservicePausing therecordingwhile takingCC infocompleteda COBrequestupdatinga PO#Makingan F11NoteInteractedin yourteam chattodayrescheduledccminspection

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Making an F9 note
  2. Emailing service report
  3. Emailing service agreement
  4. creating a new cust. account in iris
  5. getting a customer compliment
  6. scheduling a commercial inspection
  7. Taking a payment for a delinquent customer
  8. rescheduling a released work order
  9. obtain a copy of the IT guidelines
  10. completing a transfer packet request
  11. scheduling BB inspection on ccm
  12. generating dispute for a refund
  13. Added alternate # or email to acct
  14. Emailing the customer the proper prep sheet
  15. Warm transfer to DM for escalation
  16. Read 6 out of 11 pest knowledge guides
  17. scheduling an extra service for ants
  18. saving a customer who called to cancel service
  19. Pausing the recording while taking CC info
  20. completed a COB request
  21. updating a PO#
  22. Making an F11 Note
  23. Interacted in your team chat today
  24. rescheduled ccm inspection