Makingan F9noteEmailingservicereportcreating anew cust.account inirisschedulingan extraservice forantsMakingan F11NoteAddedalternate# or emailto acctWarmtransfer toDM forescalationcompleteda COBrequestschedulingacommercialinspectionEmailing thecustomer theproper prepsheetgetting acustomercomplimentcompletinga transferpacketrequestPausing therecordingwhile takingCC infoupdatinga PO#obtain acopy ofthe ITguidelinesreschedulinga releasedwork orderRead 6 outof 11 pestknowledgeguidesrescheduledccminspectionsaving acustomerwho called tocancelserviceInteractedin yourteam chattodayschedulingBBinspectionon ccmEmailingserviceagreementTaking apayment fora delinquentcustomergeneratingdispute fora refundMakingan F9noteEmailingservicereportcreating anew cust.account inirisschedulingan extraservice forantsMakingan F11NoteAddedalternate# or emailto acctWarmtransfer toDM forescalationcompleteda COBrequestschedulingacommercialinspectionEmailing thecustomer theproper prepsheetgetting acustomercomplimentcompletinga transferpacketrequestPausing therecordingwhile takingCC infoupdatinga PO#obtain acopy ofthe ITguidelinesreschedulinga releasedwork orderRead 6 outof 11 pestknowledgeguidesrescheduledccminspectionsaving acustomerwho called tocancelserviceInteractedin yourteam chattodayschedulingBBinspectionon ccmEmailingserviceagreementTaking apayment fora delinquentcustomergeneratingdispute fora refund

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Making an F9 note
  2. Emailing service report
  3. creating a new cust. account in iris
  4. scheduling an extra service for ants
  5. Making an F11 Note
  6. Added alternate # or email to acct
  7. Warm transfer to DM for escalation
  8. completed a COB request
  9. scheduling a commercial inspection
  10. Emailing the customer the proper prep sheet
  11. getting a customer compliment
  12. completing a transfer packet request
  13. Pausing the recording while taking CC info
  14. updating a PO#
  15. obtain a copy of the IT guidelines
  16. rescheduling a released work order
  17. Read 6 out of 11 pest knowledge guides
  18. rescheduled ccm inspection
  19. saving a customer who called to cancel service
  20. Interacted in your team chat today
  21. scheduling BB inspection on ccm
  22. Emailing service agreement
  23. Taking a payment for a delinquent customer
  24. generating dispute for a refund