Pausing therecordingwhile takingCC inforeschedulinga releasedwork orderInteractedin yourteam chattodayschedulingBBinspectionon ccmMakingan F9noteupdatinga PO#Emailingserviceagreementsaving acustomerwho called tocancelserviceschedulingan extraservice forantsAddedalternate# or emailto acctrescheduledccminspectionTaking apayment fora delinquentcustomerRead 6 outof 11 pestknowledgeguidesMakingan F11Notecompleteda COBrequestobtain acopy ofthe ITguidelinesEmailing thecustomer theproper prepsheetEmailingservicereportWarmtransfer toDM forescalationcreating anew cust.account inirisgeneratingdispute fora refundschedulingacommercialinspectiongetting acustomercomplimentcompletinga transferpacketrequestPausing therecordingwhile takingCC inforeschedulinga releasedwork orderInteractedin yourteam chattodayschedulingBBinspectionon ccmMakingan F9noteupdatinga PO#Emailingserviceagreementsaving acustomerwho called tocancelserviceschedulingan extraservice forantsAddedalternate# or emailto acctrescheduledccminspectionTaking apayment fora delinquentcustomerRead 6 outof 11 pestknowledgeguidesMakingan F11Notecompleteda COBrequestobtain acopy ofthe ITguidelinesEmailing thecustomer theproper prepsheetEmailingservicereportWarmtransfer toDM forescalationcreating anew cust.account inirisgeneratingdispute fora refundschedulingacommercialinspectiongetting acustomercomplimentcompletinga transferpacketrequest

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pausing the recording while taking CC info
  2. rescheduling a released work order
  3. Interacted in your team chat today
  4. scheduling BB inspection on ccm
  5. Making an F9 note
  6. updating a PO#
  7. Emailing service agreement
  8. saving a customer who called to cancel service
  9. scheduling an extra service for ants
  10. Added alternate # or email to acct
  11. rescheduled ccm inspection
  12. Taking a payment for a delinquent customer
  13. Read 6 out of 11 pest knowledge guides
  14. Making an F11 Note
  15. completed a COB request
  16. obtain a copy of the IT guidelines
  17. Emailing the customer the proper prep sheet
  18. Emailing service report
  19. Warm transfer to DM for escalation
  20. creating a new cust. account in iris
  21. generating dispute for a refund
  22. scheduling a commercial inspection
  23. getting a customer compliment
  24. completing a transfer packet request