Makingan F9noterescheduledccminspectionsaving acustomerwho called tocancelservicegeneratingdispute fora refundschedulingBBinspectionon ccmEmailingserviceagreementgetting acustomercomplimentschedulingan extraservice forantsRead 6 outof 11 pestknowledgeguidesMakingan F11NoteInteractedin yourteam chattodayupdatinga PO#Emailingservicereportcompleteda COBrequestreschedulinga releasedwork orderAddedalternate# or emailto acctschedulingacommercialinspectioncompletinga transferpacketrequestEmailing thecustomer theproper prepsheetobtain acopy ofthe ITguidelinesPausing therecordingwhile takingCC infoWarmtransfer toDM forescalationTaking apayment fora delinquentcustomercreating anew cust.account inirisMakingan F9noterescheduledccminspectionsaving acustomerwho called tocancelservicegeneratingdispute fora refundschedulingBBinspectionon ccmEmailingserviceagreementgetting acustomercomplimentschedulingan extraservice forantsRead 6 outof 11 pestknowledgeguidesMakingan F11NoteInteractedin yourteam chattodayupdatinga PO#Emailingservicereportcompleteda COBrequestreschedulinga releasedwork orderAddedalternate# or emailto acctschedulingacommercialinspectioncompletinga transferpacketrequestEmailing thecustomer theproper prepsheetobtain acopy ofthe ITguidelinesPausing therecordingwhile takingCC infoWarmtransfer toDM forescalationTaking apayment fora delinquentcustomercreating anew cust.account iniris

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Making an F9 note
  2. rescheduled ccm inspection
  3. saving a customer who called to cancel service
  4. generating dispute for a refund
  5. scheduling BB inspection on ccm
  6. Emailing service agreement
  7. getting a customer compliment
  8. scheduling an extra service for ants
  9. Read 6 out of 11 pest knowledge guides
  10. Making an F11 Note
  11. Interacted in your team chat today
  12. updating a PO#
  13. Emailing service report
  14. completed a COB request
  15. rescheduling a released work order
  16. Added alternate # or email to acct
  17. scheduling a commercial inspection
  18. completing a transfer packet request
  19. Emailing the customer the proper prep sheet
  20. obtain a copy of the IT guidelines
  21. Pausing the recording while taking CC info
  22. Warm transfer to DM for escalation
  23. Taking a payment for a delinquent customer
  24. creating a new cust. account in iris