Telehealth Benefit Request Misdirected Call Therapy Benefit Request Referred to Care Navigator Program Member or Provider Connect Help Provider Call Contact Sup Assist Requests Interpreter Caller puts you on hold Appeal Status Call Pend for Eligibility check Completed 5 returned inquiries ALOC benefit request Used Satisfaction Question on every call Claims Call Referrals Caller with the same name as you Corrected Claim Call Request to see if fax received Member Call Update COB Transferred to Clinical Caller's name starts with "B" Provided Electronic Payer ID Telehealth Benefit Request Misdirected Call Therapy Benefit Request Referred to Care Navigator Program Member or Provider Connect Help Provider Call Contact Sup Assist Requests Interpreter Caller puts you on hold Appeal Status Call Pend for Eligibility check Completed 5 returned inquiries ALOC benefit request Used Satisfaction Question on every call Claims Call Referrals Caller with the same name as you Corrected Claim Call Request to see if fax received Member Call Update COB Transferred to Clinical Caller's name starts with "B" Provided Electronic Payer ID
(Print)
Telehealth Benefit Request
Misdirected Call
Therapy Benefit Request
Referred to Care Navigator Program
Member or Provider Connect Help
Provider Call
Contact Sup Assist
Requests Interpreter
Caller puts you on hold
Appeal Status Call
Pend for Eligibility check
Completed 5 returned inquiries
ALOC benefit request
Used Satisfaction Question on every call
Claims Call
Referrals
Caller with the same name as you
Corrected Claim Call
Request to see if fax received
Member Call
Update COB
Transferred to Clinical
Caller's name starts with "B"
Provided Electronic Payer ID
