Provider Call Caller with the same name as you Therapy Benefit Request Completed 5 returned inquiries Used Satisfaction Question on every call Update COB Member Call Caller puts you on hold Misdirected Call Pend for Eligibility check Request to see if fax received Corrected Claim Call Claims Call Member or Provider Connect Help Appeal Status Call Caller's name starts with "B" Contact Sup Assist Transferred to Clinical Telehealth Benefit Request Provided Electronic Payer ID Referrals ALOC benefit request Referred to Care Navigator Program Requests Interpreter Provider Call Caller with the same name as you Therapy Benefit Request Completed 5 returned inquiries Used Satisfaction Question on every call Update COB Member Call Caller puts you on hold Misdirected Call Pend for Eligibility check Request to see if fax received Corrected Claim Call Claims Call Member or Provider Connect Help Appeal Status Call Caller's name starts with "B" Contact Sup Assist Transferred to Clinical Telehealth Benefit Request Provided Electronic Payer ID Referrals ALOC benefit request Referred to Care Navigator Program Requests Interpreter
(Print)
Provider Call
Caller with the same name as you
Therapy Benefit Request
Completed 5 returned inquiries
Used Satisfaction Question on every call
Update COB
Member Call
Caller puts you on hold
Misdirected Call
Pend for Eligibility check
Request to see if fax received
Corrected Claim Call
Claims Call
Member or Provider Connect Help
Appeal Status Call
Caller's name starts with "B"
Contact Sup Assist
Transferred to Clinical
Telehealth Benefit Request
Provided Electronic Payer ID
Referrals
ALOC benefit request
Referred to Care Navigator Program
Requests Interpreter
