Provided Electronic Payer ID Member or Provider Connect Help Referrals Caller puts you on hold Used Satisfaction Question on every call Pend for Eligibility check Claims Call Caller's name starts with "B" Therapy Benefit Request Referred to Care Navigator Program Member Call Provider Call Caller with the same name as you Corrected Claim Call Request to see if fax received Contact Sup Assist Completed 5 returned inquiries Misdirected Call Update COB Requests Interpreter ALOC benefit request Telehealth Benefit Request Appeal Status Call Transferred to Clinical Provided Electronic Payer ID Member or Provider Connect Help Referrals Caller puts you on hold Used Satisfaction Question on every call Pend for Eligibility check Claims Call Caller's name starts with "B" Therapy Benefit Request Referred to Care Navigator Program Member Call Provider Call Caller with the same name as you Corrected Claim Call Request to see if fax received Contact Sup Assist Completed 5 returned inquiries Misdirected Call Update COB Requests Interpreter ALOC benefit request Telehealth Benefit Request Appeal Status Call Transferred to Clinical
(Print)
Provided Electronic Payer ID
Member or Provider Connect Help
Referrals
Caller puts you on hold
Used Satisfaction Question on every call
Pend for Eligibility check
Claims Call
Caller's name starts with "B"
Therapy Benefit Request
Referred to Care Navigator Program
Member Call
Provider Call
Caller with the same name as you
Corrected Claim Call
Request to see if fax received
Contact Sup Assist
Completed 5 returned inquiries
Misdirected Call
Update COB
Requests Interpreter
ALOC benefit request
Telehealth Benefit Request
Appeal Status Call
Transferred to Clinical
