Contact Sup Assist Member Call Provider Call Caller's name starts with "B" Provided Electronic Payer ID Referred to Care Navigator Program Completed 5 returned inquiries Update COB Claims Call Caller puts you on hold Member or Provider Connect Help Request to see if fax received Corrected Claim Call ALOC benefit request Requests Interpreter Caller with the same name as you Referrals Telehealth Benefit Request Used Satisfaction Question on every call Pend for Eligibility check Therapy Benefit Request Appeal Status Call Transferred to Clinical Misdirected Call Contact Sup Assist Member Call Provider Call Caller's name starts with "B" Provided Electronic Payer ID Referred to Care Navigator Program Completed 5 returned inquiries Update COB Claims Call Caller puts you on hold Member or Provider Connect Help Request to see if fax received Corrected Claim Call ALOC benefit request Requests Interpreter Caller with the same name as you Referrals Telehealth Benefit Request Used Satisfaction Question on every call Pend for Eligibility check Therapy Benefit Request Appeal Status Call Transferred to Clinical Misdirected Call
(Print)
Contact Sup Assist
Member Call
Provider Call
Caller's name starts with "B"
Provided Electronic Payer ID
Referred to Care Navigator Program
Completed 5 returned inquiries
Update COB
Claims Call
Caller puts you on hold
Member or Provider Connect Help
Request to see if fax received
Corrected Claim Call
ALOC benefit request
Requests Interpreter
Caller with the same name as you
Referrals
Telehealth Benefit Request
Used Satisfaction Question on every call
Pend for Eligibility check
Therapy Benefit Request
Appeal Status Call
Transferred to Clinical
Misdirected Call
