Requests Interpreter Contact Sup Assist Referrals Completed 5 returned inquiries Referred to Care Navigator Program Misdirected Call Provided Electronic Payer ID Caller with the same name as you Therapy Benefit Request Claims Call Pend for Eligibility check Request to see if fax received Member Call Provider Call Telehealth Benefit Request Used Satisfaction Question on every call Caller's name starts with "B" Member or Provider Connect Help Caller puts you on hold Update COB ALOC benefit request Appeal Status Call Transferred to Clinical Corrected Claim Call Requests Interpreter Contact Sup Assist Referrals Completed 5 returned inquiries Referred to Care Navigator Program Misdirected Call Provided Electronic Payer ID Caller with the same name as you Therapy Benefit Request Claims Call Pend for Eligibility check Request to see if fax received Member Call Provider Call Telehealth Benefit Request Used Satisfaction Question on every call Caller's name starts with "B" Member or Provider Connect Help Caller puts you on hold Update COB ALOC benefit request Appeal Status Call Transferred to Clinical Corrected Claim Call
(Print)
Requests Interpreter
Contact Sup Assist
Referrals
Completed 5 returned inquiries
Referred to Care Navigator Program
Misdirected Call
Provided Electronic Payer ID
Caller with the same name as you
Therapy Benefit Request
Claims Call
Pend for Eligibility check
Request to see if fax received
Member Call
Provider Call
Telehealth Benefit Request
Used Satisfaction Question on every call
Caller's name starts with "B"
Member or Provider Connect Help
Caller puts you on hold
Update COB
ALOC benefit request
Appeal Status Call
Transferred to Clinical
Corrected Claim Call
