Telehealth Benefit Request Completed 5 returned inquiries Corrected Claim Call Requests Interpreter Appeal Status Call Provided Electronic Payer ID Caller puts you on hold Member or Provider Connect Help Claims Call Provider Call Referrals Pend for Eligibility check Referred to Care Navigator Program Misdirected Call Used Satisfaction Question on every call Caller's name starts with "B" Request to see if fax received Update COB Member Call ALOC benefit request Caller with the same name as you Transferred to Clinical Therapy Benefit Request Contact Sup Assist Telehealth Benefit Request Completed 5 returned inquiries Corrected Claim Call Requests Interpreter Appeal Status Call Provided Electronic Payer ID Caller puts you on hold Member or Provider Connect Help Claims Call Provider Call Referrals Pend for Eligibility check Referred to Care Navigator Program Misdirected Call Used Satisfaction Question on every call Caller's name starts with "B" Request to see if fax received Update COB Member Call ALOC benefit request Caller with the same name as you Transferred to Clinical Therapy Benefit Request Contact Sup Assist
(Print)
Telehealth Benefit Request
Completed 5 returned inquiries
Corrected Claim Call
Requests Interpreter
Appeal Status Call
Provided Electronic Payer ID
Caller puts you on hold
Member or Provider Connect Help
Claims Call
Provider Call
Referrals
Pend for Eligibility check
Referred to Care Navigator Program
Misdirected Call
Used Satisfaction Question on every call
Caller's name starts with "B"
Request to see if fax received
Update COB
Member Call
ALOC benefit request
Caller with the same name as you
Transferred to Clinical
Therapy Benefit Request
Contact Sup Assist
