Transferred to Clinical Appeal Status Call Referrals Completed 5 returned inquiries Corrected Claim Call Telehealth Benefit Request Therapy Benefit Request Member Call Provided Electronic Payer ID Claims Call Misdirected Call Used Satisfaction Question on every call Caller with the same name as you Caller's name starts with "B" Requests Interpreter Member or Provider Connect Help Provider Call Request to see if fax received ALOC benefit request Pend for Eligibility check Contact Sup Assist Caller puts you on hold Update COB Referred to Care Navigator Program Transferred to Clinical Appeal Status Call Referrals Completed 5 returned inquiries Corrected Claim Call Telehealth Benefit Request Therapy Benefit Request Member Call Provided Electronic Payer ID Claims Call Misdirected Call Used Satisfaction Question on every call Caller with the same name as you Caller's name starts with "B" Requests Interpreter Member or Provider Connect Help Provider Call Request to see if fax received ALOC benefit request Pend for Eligibility check Contact Sup Assist Caller puts you on hold Update COB Referred to Care Navigator Program
(Print)
Transferred to Clinical
Appeal Status Call
Referrals
Completed 5 returned inquiries
Corrected Claim Call
Telehealth Benefit Request
Therapy Benefit Request
Member Call
Provided Electronic Payer ID
Claims Call
Misdirected Call
Used Satisfaction Question on every call
Caller with the same name as you
Caller's name starts with "B"
Requests Interpreter
Member or Provider Connect Help
Provider Call
Request to see if fax received
ALOC benefit request
Pend for Eligibility check
Contact Sup Assist
Caller puts you on hold
Update COB
Referred to Care Navigator Program
