Member or Provider Connect Help Update COB Therapy Benefit Request Appeal Status Call Request to see if fax received Referrals Used Satisfaction Question on every call Transferred to Clinical Referred to Care Navigator Program Provided Electronic Payer ID Caller with the same name as you Completed 5 returned inquiries ALOC benefit request Contact Sup Assist Misdirected Call Caller puts you on hold Claims Call Member Call Corrected Claim Call Telehealth Benefit Request Provider Call Pend for Eligibility check Requests Interpreter Caller's name starts with "B" Member or Provider Connect Help Update COB Therapy Benefit Request Appeal Status Call Request to see if fax received Referrals Used Satisfaction Question on every call Transferred to Clinical Referred to Care Navigator Program Provided Electronic Payer ID Caller with the same name as you Completed 5 returned inquiries ALOC benefit request Contact Sup Assist Misdirected Call Caller puts you on hold Claims Call Member Call Corrected Claim Call Telehealth Benefit Request Provider Call Pend for Eligibility check Requests Interpreter Caller's name starts with "B"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Member or Provider Connect Help
Update COB
Therapy Benefit Request
Appeal Status Call
Request to see if fax received
Referrals
Used Satisfaction Question on every call
Transferred to Clinical
Referred to Care Navigator Program
Provided Electronic Payer ID
Caller with the same name as you
Completed 5 returned inquiries
ALOC benefit request
Contact Sup Assist
Misdirected Call
Caller puts you on hold
Claims Call
Member Call
Corrected Claim Call
Telehealth Benefit Request
Provider Call
Pend for Eligibility check
Requests Interpreter
Caller's name starts with "B"