SubterfudgePropertyManagercallkim posts amotivationalquoteWorked amedicalcertificateHSMTRaccountThrowbackThursdaypost (can befrom lastwekk)Processed aTrust/estate/poaTalked toConserviceHigh billescalationRes call-TransferservicesWorkedarebateRes call-StartservicesOpt outprogramStarted anapartmentcomplex (inthe lastweek)Res call-AccountbalanceNamechangeRavesomeoneRes call-Customercalls foraccountbalanceAssistancecall fromres repEnter PMas limitedor fullaccessAnswer aquestion orpost a tip inCCC roomPatrickmakes adad joke inCCC roomProcessedanalternateIDZillowHomesSubterfudgePropertyManagercallkim posts amotivationalquoteWorked amedicalcertificateHSMTRaccountThrowbackThursdaypost (can befrom lastwekk)Processed aTrust/estate/poaTalked toConserviceHigh billescalationRes call-TransferservicesWorkedarebateRes call-StartservicesOpt outprogramStarted anapartmentcomplex (inthe lastweek)Res call-AccountbalanceNamechangeRavesomeoneRes call-Customercalls foraccountbalanceAssistancecall fromres repEnter PMas limitedor fullaccessAnswer aquestion orpost a tip inCCC roomPatrickmakes adad joke inCCC roomProcessedanalternateIDZillowHomes

CUSTOMER SERVICE WEEK CAS - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
I
5
N
6
O
7
G
8
I
9
G
10
B
11
B
12
I
13
O
14
I
15
G
16
O
17
N
18
O
19
I
20
O
21
G
22
B
23
N
24
G
  1. B-Subterfudge
  2. B-Property Manager call
  3. N-kim posts a motivational quote
  4. I-Worked a medical certificate
  5. N-HSMTR account
  6. O-Throwback Thursday post (can be from last wekk)
  7. G-Processed a Trust/estate/poa
  8. I-Talked to Conservice
  9. G-High bill escalation
  10. B-Res call- Transfer services
  11. B-Worked a rebate
  12. I-Res call- Start services
  13. O-Opt out program
  14. I-Started an apartment complex (in the last week)
  15. G-Res call- Account balance
  16. O-Name change
  17. N-Rave someone
  18. O-Res call- Customer calls for account balance
  19. I-Assistance call from res rep
  20. O-Enter PM as limited or full access
  21. G-Answer a question or post a tip in CCC room
  22. B-Patrick makes a dad joke in CCC room
  23. N-Processed an alternate ID
  24. G-Zillow Homes