Answer aquestion orpost a tip inCCC roomkim posts amotivationalquoteTalked toConserviceEnter PMas limitedor fullaccessRes call-StartservicesPatrickmakes adad joke inCCC roomProcessedanalternateIDRes call-AccountbalanceHigh billescalationThrowbackThursdaypost (can befrom lastwekk)Res call-TransferservicesProcessed aTrust/estate/poaNamechangePropertyManagercallZillowHomesAssistancecall fromres repHSMTRaccountRes call-Customercalls foraccountbalanceStarted anapartmentcomplex (inthe lastweek)RavesomeoneOpt outprogramWorked amedicalcertificateSubterfudgeWorkedarebateAnswer aquestion orpost a tip inCCC roomkim posts amotivationalquoteTalked toConserviceEnter PMas limitedor fullaccessRes call-StartservicesPatrickmakes adad joke inCCC roomProcessedanalternateIDRes call-AccountbalanceHigh billescalationThrowbackThursdaypost (can befrom lastwekk)Res call-TransferservicesProcessed aTrust/estate/poaNamechangePropertyManagercallZillowHomesAssistancecall fromres repHSMTRaccountRes call-Customercalls foraccountbalanceStarted anapartmentcomplex (inthe lastweek)RavesomeoneOpt outprogramWorked amedicalcertificateSubterfudgeWorkedarebate

CUSTOMER SERVICE WEEK CAS - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
O
5
I
6
B
7
N
8
G
9
G
10
O
11
B
12
G
13
O
14
B
15
G
16
I
17
N
18
O
19
I
20
N
21
O
22
I
23
B
24
B
  1. G-Answer a question or post a tip in CCC room
  2. N-kim posts a motivational quote
  3. I-Talked to Conservice
  4. O-Enter PM as limited or full access
  5. I-Res call- Start services
  6. B-Patrick makes a dad joke in CCC room
  7. N-Processed an alternate ID
  8. G-Res call- Account balance
  9. G-High bill escalation
  10. O-Throwback Thursday post (can be from last wekk)
  11. B-Res call- Transfer services
  12. G-Processed a Trust/estate/poa
  13. O-Name change
  14. B-Property Manager call
  15. G-Zillow Homes
  16. I-Assistance call from res rep
  17. N-HSMTR account
  18. O-Res call- Customer calls for account balance
  19. I-Started an apartment complex (in the last week)
  20. N-Rave someone
  21. O-Opt out program
  22. I-Worked a medical certificate
  23. B-Subterfudge
  24. B-Worked a rebate