Processed aTrust/estate/poaRavesomeonePropertyManagercallSubterfudgeRes call-AccountbalanceAnswer aquestion orpost a tip inCCC roomRes call-StartservicesWorkedarebateNamechangekim posts amotivationalquoteStarted anapartmentcomplex (inthe lastweek)Talked toConserviceProcessedanalternateIDAssistancecall fromres repHSMTRaccountRes call-Customercalls foraccountbalanceWorked amedicalcertificateThrowbackThursdaypost (can befrom lastwekk)Opt outprogramEnter PMas limitedor fullaccessZillowHomesRes call-TransferservicesPatrickmakes adad joke inCCC roomHigh billescalationProcessed aTrust/estate/poaRavesomeonePropertyManagercallSubterfudgeRes call-AccountbalanceAnswer aquestion orpost a tip inCCC roomRes call-StartservicesWorkedarebateNamechangekim posts amotivationalquoteStarted anapartmentcomplex (inthe lastweek)Talked toConserviceProcessedanalternateIDAssistancecall fromres repHSMTRaccountRes call-Customercalls foraccountbalanceWorked amedicalcertificateThrowbackThursdaypost (can befrom lastwekk)Opt outprogramEnter PMas limitedor fullaccessZillowHomesRes call-TransferservicesPatrickmakes adad joke inCCC roomHigh billescalation

CUSTOMER SERVICE WEEK CAS - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
B
5
G
6
G
7
I
8
B
9
O
10
N
11
I
12
I
13
N
14
I
15
N
16
O
17
I
18
O
19
O
20
O
21
G
22
B
23
B
24
G
  1. G-Processed a Trust/estate/poa
  2. N-Rave someone
  3. B-Property Manager call
  4. B-Subterfudge
  5. G-Res call- Account balance
  6. G-Answer a question or post a tip in CCC room
  7. I-Res call- Start services
  8. B-Worked a rebate
  9. O-Name change
  10. N-kim posts a motivational quote
  11. I-Started an apartment complex (in the last week)
  12. I-Talked to Conservice
  13. N-Processed an alternate ID
  14. I-Assistance call from res rep
  15. N-HSMTR account
  16. O-Res call- Customer calls for account balance
  17. I-Worked a medical certificate
  18. O-Throwback Thursday post (can be from last wekk)
  19. O-Opt out program
  20. O-Enter PM as limited or full access
  21. G-Zillow Homes
  22. B-Res call- Transfer services
  23. B-Patrick makes a dad joke in CCC room
  24. G-High bill escalation