Answer aquestion orpost a tip inCCC roomRes call-TransferservicesRes call-AccountbalanceAssistancecall fromres repSubterfudgekim posts amotivationalquoteZillowHomesRes call-StartservicesProcessedanalternateIDEnter PMas limitedor fullaccessRes call-Customercalls foraccountbalanceWorkedarebateWorked amedicalcertificateNamechangeHSMTRaccountOpt outprogramRavesomeoneProcessed aTrust/estate/poaPropertyManagercallStarted anapartmentcomplex (inthe lastweek)Talked toConservicePatrickmakes adad joke inCCC roomThrowbackThursdaypost (can befrom lastwekk)High billescalationAnswer aquestion orpost a tip inCCC roomRes call-TransferservicesRes call-AccountbalanceAssistancecall fromres repSubterfudgekim posts amotivationalquoteZillowHomesRes call-StartservicesProcessedanalternateIDEnter PMas limitedor fullaccessRes call-Customercalls foraccountbalanceWorkedarebateWorked amedicalcertificateNamechangeHSMTRaccountOpt outprogramRavesomeoneProcessed aTrust/estate/poaPropertyManagercallStarted anapartmentcomplex (inthe lastweek)Talked toConservicePatrickmakes adad joke inCCC roomThrowbackThursdaypost (can befrom lastwekk)High billescalation

CUSTOMER SERVICE WEEK CAS - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
I
5
B
6
N
7
G
8
I
9
N
10
O
11
O
12
B
13
I
14
O
15
N
16
O
17
N
18
G
19
B
20
I
21
I
22
B
23
O
24
G
  1. G-Answer a question or post a tip in CCC room
  2. B-Res call- Transfer services
  3. G-Res call- Account balance
  4. I-Assistance call from res rep
  5. B-Subterfudge
  6. N-kim posts a motivational quote
  7. G-Zillow Homes
  8. I-Res call- Start services
  9. N-Processed an alternate ID
  10. O-Enter PM as limited or full access
  11. O-Res call- Customer calls for account balance
  12. B-Worked a rebate
  13. I-Worked a medical certificate
  14. O-Name change
  15. N-HSMTR account
  16. O-Opt out program
  17. N-Rave someone
  18. G-Processed a Trust/estate/poa
  19. B-Property Manager call
  20. I-Started an apartment complex (in the last week)
  21. I-Talked to Conservice
  22. B-Patrick makes a dad joke in CCC room
  23. O-Throwback Thursday post (can be from last wekk)
  24. G-High bill escalation