SatisfactionCustomerServicePositiveClientFeedbackRelationshipManagementTrendsEase ofDoingBusinessEnhancePromoterCXPAStrategyUnderstandCustomerExperienceSuccessCRMProblem-SolverGoalsRetentionCommunicationAttentivenessFriendlyInteractionCareEngagePerceptionSurveyAnticipateFollow-UpFavoriteClientLoyaltyBrandLoyaltyInfluencerInspireListeningServiceConsiderateTouchpointSupportGuidanceVoice oftheCustomerQualityServiceFeedbackImpressionPeer toPeerRecognitionSegmentEmployeeExperienceAdviceKindExpectationsMeasurePersonalResponsibilityResponseTimeDisciplineCSATPlanningMomentsthatMatterThoroughnessWOWProfessionalCXDayClientExperienceInnovationEmpowerClientSentimentClientTestimonialContinuousImprovementRewardKnowledgeableClosetheLoopClientJourneyAttitudeDiscoveryBrandPromiseCompetenceClientLifetimeValueNPSSatisfactionCustomerServicePositiveClientFeedbackRelationshipManagementTrendsEase ofDoingBusinessEnhancePromoterCXPAStrategyUnderstandCustomerExperienceSuccessCRMProblem-SolverGoalsRetentionCommunicationAttentivenessFriendlyInteractionCareEngagePerceptionSurveyAnticipateFollow-UpFavoriteClientLoyaltyBrandLoyaltyInfluencerInspireListeningServiceConsiderateTouchpointSupportGuidanceVoice oftheCustomerQualityServiceFeedbackImpressionPeer toPeerRecognitionSegmentEmployeeExperienceAdviceKindExpectationsMeasurePersonalResponsibilityResponseTimeDisciplineCSATPlanningMomentsthatMatterThoroughnessWOWProfessionalCXDayClientExperienceInnovationEmpowerClientSentimentClientTestimonialContinuousImprovementRewardKnowledgeableClosetheLoopClientJourneyAttitudeDiscoveryBrandPromiseCompetenceClientLifetimeValueNPS

CX DAY 2021 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Satisfaction
  2. Customer Service
  3. Positive Client Feedback
  4. Relationship Management
  5. Trends
  6. Ease of Doing Business
  7. Enhance
  8. Promoter
  9. CXPA
  10. Strategy
  11. Understand
  12. Customer Experience
  13. Success
  14. CRM
  15. Problem-Solver
  16. Goals
  17. Retention
  18. Communication
  19. Attentiveness
  20. Friendly
  21. Interaction
  22. Care
  23. Engage
  24. Perception
  25. Survey
  26. Anticipate
  27. Follow-Up
  28. Favorite Client
  29. Loyalty
  30. Brand Loyalty
  31. Influencer
  32. Inspire
  33. Listening
  34. Service
  35. Considerate
  36. Touchpoint
  37. Support
  38. Guidance
  39. Voice of the Customer
  40. Quality Service
  41. Feedback
  42. Impression
  43. Peer to Peer Recognition
  44. Segment
  45. Employee Experience
  46. Advice
  47. Kind
  48. Expectations
  49. Measure
  50. Personal Responsibility
  51. Response Time
  52. Discipline
  53. CSAT
  54. Planning
  55. Moments that Matter
  56. Thoroughness
  57. WOW
  58. Professional
  59. CX Day
  60. Client Experience
  61. Innovation
  62. Empower
  63. Client Sentiment
  64. Client Testimonial
  65. Continuous Improvement
  66. Reward
  67. Knowledgeable
  68. Close the Loop
  69. Client Journey
  70. Attitude
  71. Discovery
  72. Brand Promise
  73. Competence
  74. Client Lifetime Value
  75. NPS