EngageServiceLoyaltyPositiveClientFeedbackAttentivenessConsiderateCompetenceVoice oftheCustomerTrendsDiscoveryPerceptionEase ofDoingBusinessPeer toPeerRecognitionQualityServiceInnovationGuidanceCustomerServiceUnderstandKindEmpowerCommunicationListeningCRMNPSClientSentimentResponseTimeMomentsthatMatterMeasureRetentionAnticipateClientTestimonialKnowledgeableClientJourneyCXPASupportCXDayPromoterPersonalResponsibilityGoalsDisciplineFollow-UpInteractionCSATBrandPromiseCareClientExperienceEnhanceRelationshipManagementFriendlyInspireImpressionWOWAttitudeFeedbackContinuousImprovementThoroughnessProfessionalAdviceClientLifetimeValueSurveySuccessProblem-SolverCustomerExperienceRewardPlanningEmployeeExperienceStrategyBrandLoyaltyClosetheLoopFavoriteClientSegmentExpectationsSatisfactionInfluencerTouchpointEngageServiceLoyaltyPositiveClientFeedbackAttentivenessConsiderateCompetenceVoice oftheCustomerTrendsDiscoveryPerceptionEase ofDoingBusinessPeer toPeerRecognitionQualityServiceInnovationGuidanceCustomerServiceUnderstandKindEmpowerCommunicationListeningCRMNPSClientSentimentResponseTimeMomentsthatMatterMeasureRetentionAnticipateClientTestimonialKnowledgeableClientJourneyCXPASupportCXDayPromoterPersonalResponsibilityGoalsDisciplineFollow-UpInteractionCSATBrandPromiseCareClientExperienceEnhanceRelationshipManagementFriendlyInspireImpressionWOWAttitudeFeedbackContinuousImprovementThoroughnessProfessionalAdviceClientLifetimeValueSurveySuccessProblem-SolverCustomerExperienceRewardPlanningEmployeeExperienceStrategyBrandLoyaltyClosetheLoopFavoriteClientSegmentExpectationsSatisfactionInfluencerTouchpoint

CX DAY 2021 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Engage
  2. Service
  3. Loyalty
  4. Positive Client Feedback
  5. Attentiveness
  6. Considerate
  7. Competence
  8. Voice of the Customer
  9. Trends
  10. Discovery
  11. Perception
  12. Ease of Doing Business
  13. Peer to Peer Recognition
  14. Quality Service
  15. Innovation
  16. Guidance
  17. Customer Service
  18. Understand
  19. Kind
  20. Empower
  21. Communication
  22. Listening
  23. CRM
  24. NPS
  25. Client Sentiment
  26. Response Time
  27. Moments that Matter
  28. Measure
  29. Retention
  30. Anticipate
  31. Client Testimonial
  32. Knowledgeable
  33. Client Journey
  34. CXPA
  35. Support
  36. CX Day
  37. Promoter
  38. Personal Responsibility
  39. Goals
  40. Discipline
  41. Follow-Up
  42. Interaction
  43. CSAT
  44. Brand Promise
  45. Care
  46. Client Experience
  47. Enhance
  48. Relationship Management
  49. Friendly
  50. Inspire
  51. Impression
  52. WOW
  53. Attitude
  54. Feedback
  55. Continuous Improvement
  56. Thoroughness
  57. Professional
  58. Advice
  59. Client Lifetime Value
  60. Survey
  61. Success
  62. Problem-Solver
  63. Customer Experience
  64. Reward
  65. Planning
  66. Employee Experience
  67. Strategy
  68. Brand Loyalty
  69. Close the Loop
  70. Favorite Client
  71. Segment
  72. Expectations
  73. Satisfaction
  74. Influencer
  75. Touchpoint