CustomerServiceCompetenceThoroughnessProfessionalFavoriteClientLoyaltyEmployeeExperienceClientSentimentEngageClientExperienceInteractionFollow-UpInspireGoalsSegmentNPSUnderstandFriendlyInfluencerSurveyImpressionClientJourneyCXDayCommunicationSuccessWOWSatisfactionListeningEnhanceCSATAttentivenessAnticipateBrandLoyaltyEase ofDoingBusinessQualityServiceResponseTimePersonalResponsibilityTouchpointConsiderateContinuousImprovementServicePromoterRetentionKindSupportMeasureExpectationsRelationshipManagementBrandPromiseKnowledgeableDisciplineCustomerExperienceTrendsEmpowerDiscoveryInnovationCareGuidanceMomentsthatMatterPositiveClientFeedbackAttitudeCRMPeer toPeerRecognitionPlanningStrategyPerceptionClientLifetimeValueFeedbackRewardClosetheLoopClientTestimonialCXPAVoice oftheCustomerProblem-SolverAdviceCustomerServiceCompetenceThoroughnessProfessionalFavoriteClientLoyaltyEmployeeExperienceClientSentimentEngageClientExperienceInteractionFollow-UpInspireGoalsSegmentNPSUnderstandFriendlyInfluencerSurveyImpressionClientJourneyCXDayCommunicationSuccessWOWSatisfactionListeningEnhanceCSATAttentivenessAnticipateBrandLoyaltyEase ofDoingBusinessQualityServiceResponseTimePersonalResponsibilityTouchpointConsiderateContinuousImprovementServicePromoterRetentionKindSupportMeasureExpectationsRelationshipManagementBrandPromiseKnowledgeableDisciplineCustomerExperienceTrendsEmpowerDiscoveryInnovationCareGuidanceMomentsthatMatterPositiveClientFeedbackAttitudeCRMPeer toPeerRecognitionPlanningStrategyPerceptionClientLifetimeValueFeedbackRewardClosetheLoopClientTestimonialCXPAVoice oftheCustomerProblem-SolverAdvice

CX DAY 2021 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service
  2. Competence
  3. Thoroughness
  4. Professional
  5. Favorite Client
  6. Loyalty
  7. Employee Experience
  8. Client Sentiment
  9. Engage
  10. Client Experience
  11. Interaction
  12. Follow-Up
  13. Inspire
  14. Goals
  15. Segment
  16. NPS
  17. Understand
  18. Friendly
  19. Influencer
  20. Survey
  21. Impression
  22. Client Journey
  23. CX Day
  24. Communication
  25. Success
  26. WOW
  27. Satisfaction
  28. Listening
  29. Enhance
  30. CSAT
  31. Attentiveness
  32. Anticipate
  33. Brand Loyalty
  34. Ease of Doing Business
  35. Quality Service
  36. Response Time
  37. Personal Responsibility
  38. Touchpoint
  39. Considerate
  40. Continuous Improvement
  41. Service
  42. Promoter
  43. Retention
  44. Kind
  45. Support
  46. Measure
  47. Expectations
  48. Relationship Management
  49. Brand Promise
  50. Knowledgeable
  51. Discipline
  52. Customer Experience
  53. Trends
  54. Empower
  55. Discovery
  56. Innovation
  57. Care
  58. Guidance
  59. Moments that Matter
  60. Positive Client Feedback
  61. Attitude
  62. CRM
  63. Peer to Peer Recognition
  64. Planning
  65. Strategy
  66. Perception
  67. Client Lifetime Value
  68. Feedback
  69. Reward
  70. Close the Loop
  71. Client Testimonial
  72. CXPA
  73. Voice of the Customer
  74. Problem-Solver
  75. Advice