CXDayClientLifetimeValueTrendsSurveyCXPAMeasureResponseTimeCustomerExperiencePersonalResponsibilityPromoterFriendlyBrandLoyaltyRelationshipManagementGoalsRetentionAttitudePerceptionContinuousImprovementServiceKindClosetheLoopCustomerServiceFollow-UpProblem-SolverAdviceNPSInteractionMomentsthatMatterKnowledgeableLoyaltyPlanningWOWEmployeeExperienceListeningExpectationsAttentivenessInfluencerCompetenceFavoriteClientProfessionalEngageDiscoveryInnovationThoroughnessSegmentSupportCRMSuccessAnticipateInspireGuidancePositiveClientFeedbackQualityServiceEnhanceClientExperienceSatisfactionUnderstandStrategyEmpowerRewardDisciplineImpressionConsiderateCommunicationTouchpointPeer toPeerRecognitionCareClientJourneyBrandPromiseVoice oftheCustomerCSATFeedbackClientTestimonialEase ofDoingBusinessClientSentimentCXDayClientLifetimeValueTrendsSurveyCXPAMeasureResponseTimeCustomerExperiencePersonalResponsibilityPromoterFriendlyBrandLoyaltyRelationshipManagementGoalsRetentionAttitudePerceptionContinuousImprovementServiceKindClosetheLoopCustomerServiceFollow-UpProblem-SolverAdviceNPSInteractionMomentsthatMatterKnowledgeableLoyaltyPlanningWOWEmployeeExperienceListeningExpectationsAttentivenessInfluencerCompetenceFavoriteClientProfessionalEngageDiscoveryInnovationThoroughnessSegmentSupportCRMSuccessAnticipateInspireGuidancePositiveClientFeedbackQualityServiceEnhanceClientExperienceSatisfactionUnderstandStrategyEmpowerRewardDisciplineImpressionConsiderateCommunicationTouchpointPeer toPeerRecognitionCareClientJourneyBrandPromiseVoice oftheCustomerCSATFeedbackClientTestimonialEase ofDoingBusinessClientSentiment

CX DAY 2021 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CX Day
  2. Client Lifetime Value
  3. Trends
  4. Survey
  5. CXPA
  6. Measure
  7. Response Time
  8. Customer Experience
  9. Personal Responsibility
  10. Promoter
  11. Friendly
  12. Brand Loyalty
  13. Relationship Management
  14. Goals
  15. Retention
  16. Attitude
  17. Perception
  18. Continuous Improvement
  19. Service
  20. Kind
  21. Close the Loop
  22. Customer Service
  23. Follow-Up
  24. Problem-Solver
  25. Advice
  26. NPS
  27. Interaction
  28. Moments that Matter
  29. Knowledgeable
  30. Loyalty
  31. Planning
  32. WOW
  33. Employee Experience
  34. Listening
  35. Expectations
  36. Attentiveness
  37. Influencer
  38. Competence
  39. Favorite Client
  40. Professional
  41. Engage
  42. Discovery
  43. Innovation
  44. Thoroughness
  45. Segment
  46. Support
  47. CRM
  48. Success
  49. Anticipate
  50. Inspire
  51. Guidance
  52. Positive Client Feedback
  53. Quality Service
  54. Enhance
  55. Client Experience
  56. Satisfaction
  57. Understand
  58. Strategy
  59. Empower
  60. Reward
  61. Discipline
  62. Impression
  63. Considerate
  64. Communication
  65. Touchpoint
  66. Peer to Peer Recognition
  67. Care
  68. Client Journey
  69. Brand Promise
  70. Voice of the Customer
  71. CSAT
  72. Feedback
  73. Client Testimonial
  74. Ease of Doing Business
  75. Client Sentiment