You havea favoriteco-workerYou assisted aclient with theirquestionnaires.You forgot tocreate anappointmentnotification.You referred aclient toHealth AccessMN to applyfor insurance.Youtransferred acall to thepharmacy.You knowspecificallywhereVanessa'soffice isYou had torequest acorrection onyour timecardWalk aclient to agrouproom.Youscheduledanappointmentvia ZoomYour Reliastrainings arecompleted/upto date.You knowwhere to findthe dresscode policy.You knowspecificallywhere WendieRucker'soffice isLast minutezoom meetingset up due toclient @ wronglocationYou completedyouappointmentreminder callson time!You werehung up ontoday whiletaking a callfor work.You enrolledsomeone inthe DUI Clinicfor the monthof November.You attendeda CareLogicmeeting overZoom in thelast 15 daysYou havecompletedyour annualgoals.(individual)You grabbedthewheelchairfor a client touse.You hadcoffeetoday atwork.You workedwith financeon a clientaccountbalance.Someonecursed at youover thephone whileat work today.Youscheduledan SUDgroup intake.You drankwater todaywhile at workYou havea favoriteco-workerYou assisted aclient with theirquestionnaires.You forgot tocreate anappointmentnotification.You referred aclient toHealth AccessMN to applyfor insurance.Youtransferred acall to thepharmacy.You knowspecificallywhereVanessa'soffice isYou had torequest acorrection onyour timecardWalk aclient to agrouproom.Youscheduledanappointmentvia ZoomYour Reliastrainings arecompleted/upto date.You knowwhere to findthe dresscode policy.You knowspecificallywhere WendieRucker'soffice isLast minutezoom meetingset up due toclient @ wronglocationYou completedyouappointmentreminder callson time!You werehung up ontoday whiletaking a callfor work.You enrolledsomeone inthe DUI Clinicfor the monthof November.You attendeda CareLogicmeeting overZoom in thelast 15 daysYou havecompletedyour annualgoals.(individual)You grabbedthewheelchairfor a client touse.You hadcoffeetoday atwork.You workedwith financeon a clientaccountbalance.Someonecursed at youover thephone whileat work today.Youscheduledan SUDgroup intake.You drankwater todaywhile at work

As the Service Turns... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have a favorite co-worker
  2. You assisted a client with their questionnaires.
  3. You forgot to create an appointment notification.
  4. You referred a client to Health Access MN to apply for insurance.
  5. You transferred a call to the pharmacy.
  6. You know specifically where Vanessa's office is
  7. You had to request a correction on your time card
  8. Walk a client to a group room.
  9. You scheduled an appointment via Zoom
  10. Your Relias trainings are completed/up to date.
  11. You know where to find the dress code policy.
  12. You know specifically where Wendie Rucker's office is
  13. Last minute zoom meeting set up due to client @ wrong location
  14. You completed you appointment reminder calls on time!
  15. You were hung up on today while taking a call for work.
  16. You enrolled someone in the DUI Clinic for the month of November.
  17. You attended a CareLogic meeting over Zoom in the last 15 days
  18. You have completed your annual goals. (individual)
  19. You grabbed the wheelchair for a client to use.
  20. You had coffee today at work.
  21. You worked with finance on a client account balance.
  22. Someone cursed at you over the phone while at work today.
  23. You scheduled an SUD group intake.
  24. You drank water today while at work