You grabbedthewheelchairfor a client touse.You assisted aclient with theirquestionnaires.You havecompletedyour annualgoals.(individual)You knowspecificallywhere WendieRucker'soffice isLast minutezoom meetingset up due toclient @ wronglocationYou referred aclient toHealth AccessMN to applyfor insurance.Youtransferred acall to thepharmacy.Youscheduledanappointmentvia ZoomYouscheduledan SUDgroup intake.You knowspecificallywhereVanessa'soffice isYou forgot tocreate anappointmentnotification.You workedwith financeon a clientaccountbalance.Someonecursed at youover thephone whileat work today.You werehung up ontoday whiletaking a callfor work.You had torequest acorrection onyour timecardYou attendeda CareLogicmeeting overZoom in thelast 15 daysYou enrolledsomeone inthe DUI Clinicfor the monthof November.You knowwhere to findthe dresscode policy.You hadcoffeetoday atwork.You completedyouappointmentreminder callson time!You drankwater todaywhile at workWalk aclient to agrouproom.Your Reliastrainings arecompleted/upto date.You havea favoriteco-workerYou grabbedthewheelchairfor a client touse.You assisted aclient with theirquestionnaires.You havecompletedyour annualgoals.(individual)You knowspecificallywhere WendieRucker'soffice isLast minutezoom meetingset up due toclient @ wronglocationYou referred aclient toHealth AccessMN to applyfor insurance.Youtransferred acall to thepharmacy.Youscheduledanappointmentvia ZoomYouscheduledan SUDgroup intake.You knowspecificallywhereVanessa'soffice isYou forgot tocreate anappointmentnotification.You workedwith financeon a clientaccountbalance.Someonecursed at youover thephone whileat work today.You werehung up ontoday whiletaking a callfor work.You had torequest acorrection onyour timecardYou attendeda CareLogicmeeting overZoom in thelast 15 daysYou enrolledsomeone inthe DUI Clinicfor the monthof November.You knowwhere to findthe dresscode policy.You hadcoffeetoday atwork.You completedyouappointmentreminder callson time!You drankwater todaywhile at workWalk aclient to agrouproom.Your Reliastrainings arecompleted/upto date.You havea favoriteco-worker

As the Service Turns... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You grabbed the wheelchair for a client to use.
  2. You assisted a client with their questionnaires.
  3. You have completed your annual goals. (individual)
  4. You know specifically where Wendie Rucker's office is
  5. Last minute zoom meeting set up due to client @ wrong location
  6. You referred a client to Health Access MN to apply for insurance.
  7. You transferred a call to the pharmacy.
  8. You scheduled an appointment via Zoom
  9. You scheduled an SUD group intake.
  10. You know specifically where Vanessa's office is
  11. You forgot to create an appointment notification.
  12. You worked with finance on a client account balance.
  13. Someone cursed at you over the phone while at work today.
  14. You were hung up on today while taking a call for work.
  15. You had to request a correction on your time card
  16. You attended a CareLogic meeting over Zoom in the last 15 days
  17. You enrolled someone in the DUI Clinic for the month of November.
  18. You know where to find the dress code policy.
  19. You had coffee today at work.
  20. You completed you appointment reminder calls on time!
  21. You drank water today while at work
  22. Walk a client to a group room.
  23. Your Relias trainings are completed/up to date.
  24. You have a favorite co-worker