ChannelthroughPhoto AppUSEMOIECSSchedulea Tow1st contactwithin 24hoursCLMTPhone theNurse - orsent a file forNurseReviewMDFW/UPCALLUSEMOICompleteMedicareScreenThank aninsd fortheirbusinessSentPROPScard topeerPromotorSurveyTouchPointCallChannelto TLEChannelto GRP1st contactwithin 24hoursINSDSchedulerentalAttyclaimsettledSent athank youemailUpdate insdon attyinvolvementor suit filedFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)VIPCThank awitnessfor theirstatementECSChannelthroughPhoto AppUSEMOIECSSchedulea Tow1st contactwithin 24hoursCLMTPhone theNurse - orsent a file forNurseReviewMDFW/UPCALLUSEMOICompleteMedicareScreenThank aninsd fortheirbusinessSentPROPScard topeerPromotorSurveyTouchPointCallChannelto TLEChannelto GRP1st contactwithin 24hoursINSDSchedulerentalAttyclaimsettledSent athank youemailUpdate insdon attyinvolvementor suit filedFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)VIPCThank awitnessfor theirstatementECS

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Channel through Photo App
  2. USE MOI
  3. ECS
  4. Schedule a Tow
  5. 1st contact within 24 hours CLMT
  6. Phone the Nurse - or sent a file for Nurse Review
  7. MD FW/UP CALL
  8. USE MOI
  9. Complete Medicare Screen
  10. Thank an insd for their business
  11. Sent PROPS card to peer
  12. Promotor Survey
  13. Touch Point Call
  14. Channel to TLE
  15. Channel to GRP
  16. 1st contact within 24 hours INSD
  17. Schedule rental
  18. Atty claim settled
  19. Sent a thank you email
  20. Update insd on atty involvement or suit filed
  21. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  22. VIPC
  23. Thank a witness for their statement
  24. ECS