Sent athank youemailUSEMOIECS1st contactwithin 24hoursINSDVIPCMDFW/UPCALLThank aninsd fortheirbusinessECS1st contactwithin 24hoursCLMTSchedulea TowSentPROPScard topeerPromotorSurveyChannelthroughPhoto AppAttyclaimsettledUpdate insdon attyinvolvementor suit filedSchedulerentalChannelto GRPFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)USEMOIThank awitnessfor theirstatementChannelto TLEPhone theNurse - orsent a file forNurseReviewCompleteMedicareScreenTouchPointCallSent athank youemailUSEMOIECS1st contactwithin 24hoursINSDVIPCMDFW/UPCALLThank aninsd fortheirbusinessECS1st contactwithin 24hoursCLMTSchedulea TowSentPROPScard topeerPromotorSurveyChannelthroughPhoto AppAttyclaimsettledUpdate insdon attyinvolvementor suit filedSchedulerentalChannelto GRPFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)USEMOIThank awitnessfor theirstatementChannelto TLEPhone theNurse - orsent a file forNurseReviewCompleteMedicareScreenTouchPointCall

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sent a thank you email
  2. USE MOI
  3. ECS
  4. 1st contact within 24 hours INSD
  5. VIPC
  6. MD FW/UP CALL
  7. Thank an insd for their business
  8. ECS
  9. 1st contact within 24 hours CLMT
  10. Schedule a Tow
  11. Sent PROPS card to peer
  12. Promotor Survey
  13. Channel through Photo App
  14. Atty claim settled
  15. Update insd on atty involvement or suit filed
  16. Schedule rental
  17. Channel to GRP
  18. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  19. USE MOI
  20. Thank a witness for their statement
  21. Channel to TLE
  22. Phone the Nurse - or sent a file for Nurse Review
  23. Complete Medicare Screen
  24. Touch Point Call