SentPROPScard topeerThank awitnessfor theirstatementAttyclaimsettledECSPromotorSurveySchedulea TowUSEMOITouchPointCallSchedulerentalECSFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)MDFW/UPCALLChannelto GRPCompleteMedicareScreenVIPCChannelto TLEUpdate insdon attyinvolvementor suit filedUSEMOIThank aninsd fortheirbusiness1st contactwithin 24hoursINSDChannelthroughPhoto AppPhone theNurse - orsent a file forNurseReview1st contactwithin 24hoursCLMTSent athank youemailSentPROPScard topeerThank awitnessfor theirstatementAttyclaimsettledECSPromotorSurveySchedulea TowUSEMOITouchPointCallSchedulerentalECSFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)MDFW/UPCALLChannelto GRPCompleteMedicareScreenVIPCChannelto TLEUpdate insdon attyinvolvementor suit filedUSEMOIThank aninsd fortheirbusiness1st contactwithin 24hoursINSDChannelthroughPhoto AppPhone theNurse - orsent a file forNurseReview1st contactwithin 24hoursCLMTSent athank youemail

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent PROPS card to peer
  2. Thank a witness for their statement
  3. Atty claim settled
  4. ECS
  5. Promotor Survey
  6. Schedule a Tow
  7. USE MOI
  8. Touch Point Call
  9. Schedule rental
  10. ECS
  11. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  12. MD FW/UP CALL
  13. Channel to GRP
  14. Complete Medicare Screen
  15. VIPC
  16. Channel to TLE
  17. Update insd on atty involvement or suit filed
  18. USE MOI
  19. Thank an insd for their business
  20. 1st contact within 24 hours INSD
  21. Channel through Photo App
  22. Phone the Nurse - or sent a file for Nurse Review
  23. 1st contact within 24 hours CLMT
  24. Sent a thank you email