PromotorSurveyThank awitnessfor theirstatementAttyclaimsettledSent athank youemailChannelto TLEUpdate insdon attyinvolvementor suit filedChannelto GRPECSChannelthroughPhoto AppSchedulerentalTouchPointCallPhone theNurse - orsent a file forNurseReviewFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)Thank aninsd fortheirbusinessUSEMOIUSEMOI1st contactwithin 24hoursCLMTMDFW/UPCALLCompleteMedicareScreenECS1st contactwithin 24hoursINSDSentPROPScard topeerVIPCSchedulea TowPromotorSurveyThank awitnessfor theirstatementAttyclaimsettledSent athank youemailChannelto TLEUpdate insdon attyinvolvementor suit filedChannelto GRPECSChannelthroughPhoto AppSchedulerentalTouchPointCallPhone theNurse - orsent a file forNurseReviewFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)Thank aninsd fortheirbusinessUSEMOIUSEMOI1st contactwithin 24hoursCLMTMDFW/UPCALLCompleteMedicareScreenECS1st contactwithin 24hoursINSDSentPROPScard topeerVIPCSchedulea Tow

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promotor Survey
  2. Thank a witness for their statement
  3. Atty claim settled
  4. Sent a thank you email
  5. Channel to TLE
  6. Update insd on atty involvement or suit filed
  7. Channel to GRP
  8. ECS
  9. Channel through Photo App
  10. Schedule rental
  11. Touch Point Call
  12. Phone the Nurse - or sent a file for Nurse Review
  13. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  14. Thank an insd for their business
  15. USE MOI
  16. USE MOI
  17. 1st contact within 24 hours CLMT
  18. MD FW/UP CALL
  19. Complete Medicare Screen
  20. ECS
  21. 1st contact within 24 hours INSD
  22. Sent PROPS card to peer
  23. VIPC
  24. Schedule a Tow