SchedulerentalUSEMOIPromotorSurveyChannelthroughPhoto AppSent athank youemailSchedulea TowECSSentPROPScard topeerThank aninsd fortheirbusinessChannelto GRPThank awitnessfor theirstatementPhone theNurse - orsent a file forNurseReviewUSEMOI1st contactwithin 24hoursINSD1st contactwithin 24hoursCLMTAttyclaimsettledUpdate insdon attyinvolvementor suit filedMDFW/UPCALLTouchPointCallFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)Channelto TLECompleteMedicareScreenECSVIPCSchedulerentalUSEMOIPromotorSurveyChannelthroughPhoto AppSent athank youemailSchedulea TowECSSentPROPScard topeerThank aninsd fortheirbusinessChannelto GRPThank awitnessfor theirstatementPhone theNurse - orsent a file forNurseReviewUSEMOI1st contactwithin 24hoursINSD1st contactwithin 24hoursCLMTAttyclaimsettledUpdate insdon attyinvolvementor suit filedMDFW/UPCALLTouchPointCallFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)Channelto TLECompleteMedicareScreenECSVIPC

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Schedule rental
  2. USE MOI
  3. Promotor Survey
  4. Channel through Photo App
  5. Sent a thank you email
  6. Schedule a Tow
  7. ECS
  8. Sent PROPS card to peer
  9. Thank an insd for their business
  10. Channel to GRP
  11. Thank a witness for their statement
  12. Phone the Nurse - or sent a file for Nurse Review
  13. USE MOI
  14. 1st contact within 24 hours INSD
  15. 1st contact within 24 hours CLMT
  16. Atty claim settled
  17. Update insd on atty involvement or suit filed
  18. MD FW/UP CALL
  19. Touch Point Call
  20. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  21. Channel to TLE
  22. Complete Medicare Screen
  23. ECS
  24. VIPC