CompleteMedicareScreenSchedulerentalTouchPointCallChannelthroughPhoto AppThank aninsd fortheirbusinessUSEMOIChannelto TLEUSEMOIFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)Schedulea TowSentPROPScard topeerPhone theNurse - orsent a file forNurseReviewUpdate insdon attyinvolvementor suit filedChannelto GRP1st contactwithin 24hoursCLMTVIPCMDFW/UPCALLECSSent athank youemailAttyclaimsettledECSThank awitnessfor theirstatementPromotorSurvey1st contactwithin 24hoursINSDCompleteMedicareScreenSchedulerentalTouchPointCallChannelthroughPhoto AppThank aninsd fortheirbusinessUSEMOIChannelto TLEUSEMOIFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)Schedulea TowSentPROPScard topeerPhone theNurse - orsent a file forNurseReviewUpdate insdon attyinvolvementor suit filedChannelto GRP1st contactwithin 24hoursCLMTVIPCMDFW/UPCALLECSSent athank youemailAttyclaimsettledECSThank awitnessfor theirstatementPromotorSurvey1st contactwithin 24hoursINSD

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete Medicare Screen
  2. Schedule rental
  3. Touch Point Call
  4. Channel through Photo App
  5. Thank an insd for their business
  6. USE MOI
  7. Channel to TLE
  8. USE MOI
  9. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  10. Schedule a Tow
  11. Sent PROPS card to peer
  12. Phone the Nurse - or sent a file for Nurse Review
  13. Update insd on atty involvement or suit filed
  14. Channel to GRP
  15. 1st contact within 24 hours CLMT
  16. VIPC
  17. MD FW/UP CALL
  18. ECS
  19. Sent a thank you email
  20. Atty claim settled
  21. ECS
  22. Thank a witness for their statement
  23. Promotor Survey
  24. 1st contact within 24 hours INSD