Schedulea TowSent athank youemailCompleteMedicareScreenECSAttyclaimsettled1st contactwithin 24hoursCLMTChannelthroughPhoto AppFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)1st contactwithin 24hoursINSDECSThank aninsd fortheirbusinessUSEMOIPromotorSurveySchedulerentalVIPCPhone theNurse - orsent a file forNurseReviewUpdate insdon attyinvolvementor suit filedSentPROPScard topeerChannelto TLEThank awitnessfor theirstatementUSEMOITouchPointCallChannelto GRPMDFW/UPCALLSchedulea TowSent athank youemailCompleteMedicareScreenECSAttyclaimsettled1st contactwithin 24hoursCLMTChannelthroughPhoto AppFw/up w/aspecialist(TL, GRP,tow, photoapp, PIP, etc)1st contactwithin 24hoursINSDECSThank aninsd fortheirbusinessUSEMOIPromotorSurveySchedulerentalVIPCPhone theNurse - orsent a file forNurseReviewUpdate insdon attyinvolvementor suit filedSentPROPScard topeerChannelto TLEThank awitnessfor theirstatementUSEMOITouchPointCallChannelto GRPMDFW/UPCALL

Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a Tow
  2. Sent a thank you email
  3. Complete Medicare Screen
  4. ECS
  5. Atty claim settled
  6. 1st contact within 24 hours CLMT
  7. Channel through Photo App
  8. Fw/up w/a specialist (TL, GRP, tow, photo app, PIP, etc)
  9. 1st contact within 24 hours INSD
  10. ECS
  11. Thank an insd for their business
  12. USE MOI
  13. Promotor Survey
  14. Schedule rental
  15. VIPC
  16. Phone the Nurse - or sent a file for Nurse Review
  17. Update insd on atty involvement or suit filed
  18. Sent PROPS card to peer
  19. Channel to TLE
  20. Thank a witness for their statement
  21. USE MOI
  22. Touch Point Call
  23. Channel to GRP
  24. MD FW/UP CALL