CryptKeeper"I'm on thetoilet. CanI call youback?""I don'thave anaccount."What isRapport?Verifyingthe PhoneNumberSound of theheadsetcomingdownHold TimeOver 10Minutes"I'm atwork.""Yourprocessisn't veryeasy!"'UM"SassyAdvocatesSellingTheirParentsCarMissingthe "WHYCarvana"Not AnAuthorizedUserAwkwardSilence(1+minute)Animals/KidsCrying in theBackground "Can youcall meback?"Hold TimeOver 5Minutes"I alreadyuploadedthat."Being aRichard"I can't findan accountwith thatphonenumber."HearingtheAdvocateTypeNoNotes"I can'thearyou.""I don'thave acameraphone."MissedVerificationNextCustomerwas NOTtheir momEatingOn ACallKarenCustomerTradeEnrichmentCryptKeeper"I'm on thetoilet. CanI call youback?""I don'thave anaccount."What isRapport?Verifyingthe PhoneNumberSound of theheadsetcomingdownHold TimeOver 10Minutes"I'm atwork.""Yourprocessisn't veryeasy!"'UM"SassyAdvocatesSellingTheirParentsCarMissingthe "WHYCarvana"Not AnAuthorizedUserAwkwardSilence(1+minute)Animals/KidsCrying in theBackground "Can youcall meback?"Hold TimeOver 5Minutes"I alreadyuploadedthat."Being aRichard"I can't findan accountwith thatphonenumber."HearingtheAdvocateTypeNoNotes"I can'thearyou.""I don'thave acameraphone."MissedVerificationNextCustomerwas NOTtheir momEatingOn ACallKarenCustomerTradeEnrichment

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Crypt Keeper
  2. "I'm on the toilet. Can I call you back?"
  3. "I don't have an account."
  4. What is Rapport?
  5. Verifying the Phone Number
  6. Sound of the headset coming down
  7. Hold Time Over 10 Minutes
  8. "I'm at work."
  9. "Your process isn't very easy!"
  10. 'UM"
  11. Sassy Advocates
  12. Selling Their Parents Car
  13. Missing the "WHY Carvana"
  14. Not An Authorized User
  15. Awkward Silence (1+ minute)
  16. Animals/Kids Crying in the Background
  17. "Can you call me back?"
  18. Hold Time Over 5 Minutes
  19. "I already uploaded that."
  20. Being a Richard
  21. "I can't find an account with that phone number."
  22. Hearing the Advocate Type
  23. No Notes
  24. "I can't hear you."
  25. "I don't have a camera phone."
  26. Missed Verification
  27. Next Customer was NOT their mom
  28. Eating On A Call
  29. Karen Customer
  30. Trade Enrichment