Missingthe "WHYCarvana"Verifyingthe PhoneNumber"I'm on thetoilet. CanI call youback?"EatingOn ACallHold TimeOver 5MinutesHold TimeOver 10MinutesNoNotes"I alreadyuploadedthat.""Yourprocessisn't veryeasy!"HearingtheAdvocateType"I can'thearyou."Not AnAuthorizedUser"Can youcall meback?"SellingTheirParentsCarTradeEnrichment"I can't findan accountwith thatphonenumber.""I don'thave acameraphone."CryptKeeperMissedVerificationSassyAdvocates"I'm atwork."AwkwardSilence(1+minute)Animals/KidsCrying in theBackground 'UM""I don'thave anaccount."KarenCustomerBeing aRichardSound of theheadsetcomingdownNextCustomerwas NOTtheir momWhat isRapport?Missingthe "WHYCarvana"Verifyingthe PhoneNumber"I'm on thetoilet. CanI call youback?"EatingOn ACallHold TimeOver 5MinutesHold TimeOver 10MinutesNoNotes"I alreadyuploadedthat.""Yourprocessisn't veryeasy!"HearingtheAdvocateType"I can'thearyou."Not AnAuthorizedUser"Can youcall meback?"SellingTheirParentsCarTradeEnrichment"I can't findan accountwith thatphonenumber.""I don'thave acameraphone."CryptKeeperMissedVerificationSassyAdvocates"I'm atwork."AwkwardSilence(1+minute)Animals/KidsCrying in theBackground 'UM""I don'thave anaccount."KarenCustomerBeing aRichardSound of theheadsetcomingdownNextCustomerwas NOTtheir momWhat isRapport?

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Missing the "WHY Carvana"
  2. Verifying the Phone Number
  3. "I'm on the toilet. Can I call you back?"
  4. Eating On A Call
  5. Hold Time Over 5 Minutes
  6. Hold Time Over 10 Minutes
  7. No Notes
  8. "I already uploaded that."
  9. "Your process isn't very easy!"
  10. Hearing the Advocate Type
  11. "I can't hear you."
  12. Not An Authorized User
  13. "Can you call me back?"
  14. Selling Their Parents Car
  15. Trade Enrichment
  16. "I can't find an account with that phone number."
  17. "I don't have a camera phone."
  18. Crypt Keeper
  19. Missed Verification
  20. Sassy Advocates
  21. "I'm at work."
  22. Awkward Silence (1+ minute)
  23. Animals/Kids Crying in the Background
  24. 'UM"
  25. "I don't have an account."
  26. Karen Customer
  27. Being a Richard
  28. Sound of the headset coming down
  29. Next Customer was NOT their mom
  30. What is Rapport?