Not AnAuthorizedUser"I can'thearyou.""I don'thave acameraphone."KarenCustomer"I'm atwork."Sound of theheadsetcomingdownMissingthe "WHYCarvana"Hold TimeOver 5MinutesNoNotes'UM""Can youcall meback?"AwkwardSilence(1+minute)EatingOn ACall"I'm on thetoilet. CanI call youback?"MissedVerificationSassyAdvocatesSellingTheirParentsCarNextCustomerwas NOTtheir mom"I alreadyuploadedthat."HearingtheAdvocateTypeCryptKeeperTradeEnrichment"I can't findan accountwith thatphonenumber.""Yourprocessisn't veryeasy!"What isRapport?Animals/KidsCrying in theBackground "I don'thave anaccount."Hold TimeOver 10MinutesVerifyingthe PhoneNumberBeing aRichardNot AnAuthorizedUser"I can'thearyou.""I don'thave acameraphone."KarenCustomer"I'm atwork."Sound of theheadsetcomingdownMissingthe "WHYCarvana"Hold TimeOver 5MinutesNoNotes'UM""Can youcall meback?"AwkwardSilence(1+minute)EatingOn ACall"I'm on thetoilet. CanI call youback?"MissedVerificationSassyAdvocatesSellingTheirParentsCarNextCustomerwas NOTtheir mom"I alreadyuploadedthat."HearingtheAdvocateTypeCryptKeeperTradeEnrichment"I can't findan accountwith thatphonenumber.""Yourprocessisn't veryeasy!"What isRapport?Animals/KidsCrying in theBackground "I don'thave anaccount."Hold TimeOver 10MinutesVerifyingthe PhoneNumberBeing aRichard

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not An Authorized User
  2. "I can't hear you."
  3. "I don't have a camera phone."
  4. Karen Customer
  5. "I'm at work."
  6. Sound of the headset coming down
  7. Missing the "WHY Carvana"
  8. Hold Time Over 5 Minutes
  9. No Notes
  10. 'UM"
  11. "Can you call me back?"
  12. Awkward Silence (1+ minute)
  13. Eating On A Call
  14. "I'm on the toilet. Can I call you back?"
  15. Missed Verification
  16. Sassy Advocates
  17. Selling Their Parents Car
  18. Next Customer was NOT their mom
  19. "I already uploaded that."
  20. Hearing the Advocate Type
  21. Crypt Keeper
  22. Trade Enrichment
  23. "I can't find an account with that phone number."
  24. "Your process isn't very easy!"
  25. What is Rapport?
  26. Animals/Kids Crying in the Background
  27. "I don't have an account."
  28. Hold Time Over 10 Minutes
  29. Verifying the Phone Number
  30. Being a Richard