"I alreadyuploadedthat.""I can'thearyou.""I'm atwork.""I don'thave acameraphone."SassyAdvocates"I don'thave anaccount."Being aRichardTradeEnrichmentVerifyingthe PhoneNumberEatingOn ACallSound of theheadsetcomingdownMissingthe "WHYCarvana"Animals/KidsCrying in theBackground NextCustomerwas NOTtheir mom"I can't findan accountwith thatphonenumber."AwkwardSilence(1+minute)HearingtheAdvocateTypeKarenCustomerHold TimeOver 5MinutesNoNotes"Can youcall meback?"What isRapport?"I'm on thetoilet. CanI call youback?"Not AnAuthorizedUser'UM"Hold TimeOver 10MinutesSellingTheirParentsCarMissedVerification"Yourprocessisn't veryeasy!"CryptKeeper"I alreadyuploadedthat.""I can'thearyou.""I'm atwork.""I don'thave acameraphone."SassyAdvocates"I don'thave anaccount."Being aRichardTradeEnrichmentVerifyingthe PhoneNumberEatingOn ACallSound of theheadsetcomingdownMissingthe "WHYCarvana"Animals/KidsCrying in theBackground NextCustomerwas NOTtheir mom"I can't findan accountwith thatphonenumber."AwkwardSilence(1+minute)HearingtheAdvocateTypeKarenCustomerHold TimeOver 5MinutesNoNotes"Can youcall meback?"What isRapport?"I'm on thetoilet. CanI call youback?"Not AnAuthorizedUser'UM"Hold TimeOver 10MinutesSellingTheirParentsCarMissedVerification"Yourprocessisn't veryeasy!"CryptKeeper

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I already uploaded that."
  2. "I can't hear you."
  3. "I'm at work."
  4. "I don't have a camera phone."
  5. Sassy Advocates
  6. "I don't have an account."
  7. Being a Richard
  8. Trade Enrichment
  9. Verifying the Phone Number
  10. Eating On A Call
  11. Sound of the headset coming down
  12. Missing the "WHY Carvana"
  13. Animals/Kids Crying in the Background
  14. Next Customer was NOT their mom
  15. "I can't find an account with that phone number."
  16. Awkward Silence (1+ minute)
  17. Hearing the Advocate Type
  18. Karen Customer
  19. Hold Time Over 5 Minutes
  20. No Notes
  21. "Can you call me back?"
  22. What is Rapport?
  23. "I'm on the toilet. Can I call you back?"
  24. Not An Authorized User
  25. 'UM"
  26. Hold Time Over 10 Minutes
  27. Selling Their Parents Car
  28. Missed Verification
  29. "Your process isn't very easy!"
  30. Crypt Keeper