Verifyingthe PhoneNumber"Can youcall meback?""I can't findan accountwith thatphonenumber."TradeEnrichmentHearingtheAdvocateType"I can'thearyou.""I'm atwork."Animals/KidsCrying in theBackground CryptKeeperAwkwardSilence(1+minute)SassyAdvocatesEatingOn ACallHold TimeOver 10Minutes"I don'thave anaccount."Missingthe "WHYCarvana""I'm on thetoilet. CanI call youback?"MissedVerificationNoNotes"Yourprocessisn't veryeasy!"Being aRichard'UM"SellingTheirParentsCarSound of theheadsetcomingdownKarenCustomerNextCustomerwas NOTtheir momWhat isRapport?"I don'thave acameraphone."Not AnAuthorizedUserHold TimeOver 5Minutes"I alreadyuploadedthat."Verifyingthe PhoneNumber"Can youcall meback?""I can't findan accountwith thatphonenumber."TradeEnrichmentHearingtheAdvocateType"I can'thearyou.""I'm atwork."Animals/KidsCrying in theBackground CryptKeeperAwkwardSilence(1+minute)SassyAdvocatesEatingOn ACallHold TimeOver 10Minutes"I don'thave anaccount."Missingthe "WHYCarvana""I'm on thetoilet. CanI call youback?"MissedVerificationNoNotes"Yourprocessisn't veryeasy!"Being aRichard'UM"SellingTheirParentsCarSound of theheadsetcomingdownKarenCustomerNextCustomerwas NOTtheir momWhat isRapport?"I don'thave acameraphone."Not AnAuthorizedUserHold TimeOver 5Minutes"I alreadyuploadedthat."

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verifying the Phone Number
  2. "Can you call me back?"
  3. "I can't find an account with that phone number."
  4. Trade Enrichment
  5. Hearing the Advocate Type
  6. "I can't hear you."
  7. "I'm at work."
  8. Animals/Kids Crying in the Background
  9. Crypt Keeper
  10. Awkward Silence (1+ minute)
  11. Sassy Advocates
  12. Eating On A Call
  13. Hold Time Over 10 Minutes
  14. "I don't have an account."
  15. Missing the "WHY Carvana"
  16. "I'm on the toilet. Can I call you back?"
  17. Missed Verification
  18. No Notes
  19. "Your process isn't very easy!"
  20. Being a Richard
  21. 'UM"
  22. Selling Their Parents Car
  23. Sound of the headset coming down
  24. Karen Customer
  25. Next Customer was NOT their mom
  26. What is Rapport?
  27. "I don't have a camera phone."
  28. Not An Authorized User
  29. Hold Time Over 5 Minutes
  30. "I already uploaded that."