NextCustomerwas NOTtheir momKarenCustomerSellingTheirParentsCarSound of theheadsetcomingdownCryptKeeper'UM""Can youcall meback?"TradeEnrichmentWhat isRapport?"I'm on thetoilet. CanI call youback?""I don'thave acameraphone."Verifyingthe PhoneNumber"Yourprocessisn't veryeasy!""I'm atwork."AwkwardSilence(1+minute)"I can't findan accountwith thatphonenumber.""I can'thearyou."HearingtheAdvocateTypeNot AnAuthorizedUserHold TimeOver 5MinutesMissingthe "WHYCarvana"MissedVerificationAnimals/KidsCrying in theBackground Being aRichardHold TimeOver 10Minutes"I don'thave anaccount."SassyAdvocates"I alreadyuploadedthat."EatingOn ACallNoNotesNextCustomerwas NOTtheir momKarenCustomerSellingTheirParentsCarSound of theheadsetcomingdownCryptKeeper'UM""Can youcall meback?"TradeEnrichmentWhat isRapport?"I'm on thetoilet. CanI call youback?""I don'thave acameraphone."Verifyingthe PhoneNumber"Yourprocessisn't veryeasy!""I'm atwork."AwkwardSilence(1+minute)"I can't findan accountwith thatphonenumber.""I can'thearyou."HearingtheAdvocateTypeNot AnAuthorizedUserHold TimeOver 5MinutesMissingthe "WHYCarvana"MissedVerificationAnimals/KidsCrying in theBackground Being aRichardHold TimeOver 10Minutes"I don'thave anaccount."SassyAdvocates"I alreadyuploadedthat."EatingOn ACallNoNotes

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Next Customer was NOT their mom
  2. Karen Customer
  3. Selling Their Parents Car
  4. Sound of the headset coming down
  5. Crypt Keeper
  6. 'UM"
  7. "Can you call me back?"
  8. Trade Enrichment
  9. What is Rapport?
  10. "I'm on the toilet. Can I call you back?"
  11. "I don't have a camera phone."
  12. Verifying the Phone Number
  13. "Your process isn't very easy!"
  14. "I'm at work."
  15. Awkward Silence (1+ minute)
  16. "I can't find an account with that phone number."
  17. "I can't hear you."
  18. Hearing the Advocate Type
  19. Not An Authorized User
  20. Hold Time Over 5 Minutes
  21. Missing the "WHY Carvana"
  22. Missed Verification
  23. Animals/Kids Crying in the Background
  24. Being a Richard
  25. Hold Time Over 10 Minutes
  26. "I don't have an account."
  27. Sassy Advocates
  28. "I already uploaded that."
  29. Eating On A Call
  30. No Notes