Hold TimeOver 10MinutesSellingTheirParentsCar"Can youcall meback?""I don'thave anaccount.""I can'thearyou."EatingOn ACallNextCustomerwas NOTtheir momKarenCustomer"Yourprocessisn't veryeasy!"CryptKeeperHearingtheAdvocateTypeTradeEnrichmentWhat isRapport?MissedVerificationHold TimeOver 5Minutes'UM"Missingthe "WHYCarvana""I can't findan accountwith thatphonenumber."NoNotesNot AnAuthorizedUser"I'm on thetoilet. CanI call youback?""I'm atwork.""I don'thave acameraphone."AwkwardSilence(1+minute)SassyAdvocates"I alreadyuploadedthat."Verifyingthe PhoneNumberSound of theheadsetcomingdownAnimals/KidsCrying in theBackground Being aRichardHold TimeOver 10MinutesSellingTheirParentsCar"Can youcall meback?""I don'thave anaccount.""I can'thearyou."EatingOn ACallNextCustomerwas NOTtheir momKarenCustomer"Yourprocessisn't veryeasy!"CryptKeeperHearingtheAdvocateTypeTradeEnrichmentWhat isRapport?MissedVerificationHold TimeOver 5Minutes'UM"Missingthe "WHYCarvana""I can't findan accountwith thatphonenumber."NoNotesNot AnAuthorizedUser"I'm on thetoilet. CanI call youback?""I'm atwork.""I don'thave acameraphone."AwkwardSilence(1+minute)SassyAdvocates"I alreadyuploadedthat."Verifyingthe PhoneNumberSound of theheadsetcomingdownAnimals/KidsCrying in theBackground Being aRichard

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold Time Over 10 Minutes
  2. Selling Their Parents Car
  3. "Can you call me back?"
  4. "I don't have an account."
  5. "I can't hear you."
  6. Eating On A Call
  7. Next Customer was NOT their mom
  8. Karen Customer
  9. "Your process isn't very easy!"
  10. Crypt Keeper
  11. Hearing the Advocate Type
  12. Trade Enrichment
  13. What is Rapport?
  14. Missed Verification
  15. Hold Time Over 5 Minutes
  16. 'UM"
  17. Missing the "WHY Carvana"
  18. "I can't find an account with that phone number."
  19. No Notes
  20. Not An Authorized User
  21. "I'm on the toilet. Can I call you back?"
  22. "I'm at work."
  23. "I don't have a camera phone."
  24. Awkward Silence (1+ minute)
  25. Sassy Advocates
  26. "I already uploaded that."
  27. Verifying the Phone Number
  28. Sound of the headset coming down
  29. Animals/Kids Crying in the Background
  30. Being a Richard