Eating On A Call "I can't hear you." Next Customer was NOT their mom "I can't find an account with that phone number." Trade Enrichment Missed Verification "Your process isn't very easy!" Hold Time Over 5 Minutes No Notes Selling Their Parents Car Crypt Keeper Hold Time Over 10 Minutes "I'm at work." "I don't have a camera phone." What is Rapport? Verifying the Phone Number Sound of the headset coming down Hearing the Advocate Type Animals/Kids Crying in the Background Awkward Silence (1+ minute) 'UM" Not An Authorized User Karen Customer "Can you call me back?" Sassy Advocates "I'm on the toilet. Can I call you back?" "I already uploaded that." Missing the "WHY Carvana" Being a Richard "I don't have an account." Eating On A Call "I can't hear you." Next Customer was NOT their mom "I can't find an account with that phone number." Trade Enrichment Missed Verification "Your process isn't very easy!" Hold Time Over 5 Minutes No Notes Selling Their Parents Car Crypt Keeper Hold Time Over 10 Minutes "I'm at work." "I don't have a camera phone." What is Rapport? Verifying the Phone Number Sound of the headset coming down Hearing the Advocate Type Animals/Kids Crying in the Background Awkward Silence (1+ minute) 'UM" Not An Authorized User Karen Customer "Can you call me back?" Sassy Advocates "I'm on the toilet. Can I call you back?" "I already uploaded that." Missing the "WHY Carvana" Being a Richard "I don't have an account."
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Eating On A Call
"I can't hear you."
Next Customer was NOT their mom
"I can't find an account with that phone number."
Trade Enrichment
Missed Verification
"Your process isn't very easy!"
Hold Time Over 5 Minutes
No Notes
Selling Their Parents Car
Crypt Keeper
Hold Time Over 10 Minutes
"I'm at work."
"I don't have a camera phone."
What is Rapport?
Verifying the Phone Number
Sound of the headset coming down
Hearing the Advocate Type
Animals/Kids Crying in the Background
Awkward Silence (1+ minute)
'UM"
Not An Authorized User
Karen Customer
"Can you call me back?"
Sassy Advocates
"I'm on the toilet. Can I call you back?"
"I already uploaded that."
Missing the "WHY Carvana"
Being a Richard
"I don't have an account."