Crypt Keeper "I'm on the toilet. Can I call you back?" "I don't have an account." What is Rapport? Verifying the Phone Number Sound of the headset coming down Hold Time Over 10 Minutes "I'm at work." "Your process isn't very easy!" 'UM" Sassy Advocates Selling Their Parents Car Missing the "WHY Carvana" Not An Authorized User Awkward Silence (1+ minute) Animals/Kids Crying in the Background "Can you call me back?" Hold Time Over 5 Minutes "I already uploaded that." Being a Richard "I can't find an account with that phone number." Hearing the Advocate Type No Notes "I can't hear you." "I don't have a camera phone." Missed Verification Next Customer was NOT their mom Eating On A Call Karen Customer Trade Enrichment Crypt Keeper "I'm on the toilet. Can I call you back?" "I don't have an account." What is Rapport? Verifying the Phone Number Sound of the headset coming down Hold Time Over 10 Minutes "I'm at work." "Your process isn't very easy!" 'UM" Sassy Advocates Selling Their Parents Car Missing the "WHY Carvana" Not An Authorized User Awkward Silence (1+ minute) Animals/Kids Crying in the Background "Can you call me back?" Hold Time Over 5 Minutes "I already uploaded that." Being a Richard "I can't find an account with that phone number." Hearing the Advocate Type No Notes "I can't hear you." "I don't have a camera phone." Missed Verification Next Customer was NOT their mom Eating On A Call Karen Customer Trade Enrichment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Crypt Keeper
"I'm on the toilet. Can I call you back?"
"I don't have an account."
What is Rapport?
Verifying the Phone Number
Sound of the headset coming down
Hold Time Over 10 Minutes
"I'm at work."
"Your process isn't very easy!"
'UM"
Sassy Advocates
Selling Their Parents Car
Missing the "WHY Carvana"
Not An Authorized User
Awkward Silence (1+ minute)
Animals/Kids Crying in the Background
"Can you call me back?"
Hold Time Over 5 Minutes
"I already uploaded that."
Being a Richard
"I can't find an account with that phone number."
Hearing the Advocate Type
No Notes
"I can't hear you."
"I don't have a camera phone."
Missed Verification
Next Customer was NOT their mom
Eating On A Call
Karen Customer
Trade Enrichment