FieldOperationsUse anappropriateToneExternalCustomersSolveCustomerCareCenterPremiumServicesTeamworkTopnotchQualityEstablishrapportPersonalLinesProcessingCommercialLinesProcessingAccountability RelateandaffirmRecognizeCustomersCuesSupportiveLeadershipSolveThankandGreetExceptionalTeamMembersUnderstandandacknowledgeAnswerwith asmileThankAgainServiceLevelAgreementsInternalCustomersCommercialLinesProcessingIntegratedCustomerSolutionsExceedExpecationsOperationsReadinessFieldOperationsUse anappropriateToneExternalCustomersSolveCustomerCareCenterPremiumServicesTeamworkTopnotchQualityEstablishrapportPersonalLinesProcessingCommercialLinesProcessingAccountability RelateandaffirmRecognizeCustomersCuesSupportiveLeadershipSolveThankandGreetExceptionalTeamMembersUnderstandandacknowledgeAnswerwith asmileThankAgainServiceLevelAgreementsInternalCustomersCommercialLinesProcessingIntegratedCustomerSolutionsExceedExpecationsOperationsReadiness

The Power Of Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. Field Operations
  2. Use an appropriate Tone
  3. External Customers
  4. Solve
  5. Customer Care Center
  6. Premium Services
  7. Teamwork
  8. Top notch Quality
  9. Establish rapport
  10. Personal Lines Processing
  11. Commercial Lines Processing
  12. Accountability
  13. Relate and affirm
  14. Recognize Customers Cues
  15. Supportive Leadership
  16. Solve
  17. Thank and Greet
  18. Exceptional Team Members
  19. Understand and acknowledge
  20. Answer with a smile
  21. Thank Again
  22. Service Level Agreements
  23. Internal Customers
  24. Commercial Lines Processing
  25. Integrated Customer Solutions
  26. Exceed Expecations
  27. Operations Readiness