Use anappropriateToneExceptionalTeamMembersTopnotchQualityTeamworkAccountability OperationsReadinessUnderstandandacknowledgeRelateandaffirmCommercialLinesProcessingSolveFieldOperationsInternalCustomersExternalCustomersSupportiveLeadershipSolveThankAgainRecognizeCustomersCuesAnswerwith asmileCustomerCareCenterServiceLevelAgreementsCommercialLinesProcessingPersonalLinesProcessingEstablishrapportIntegratedCustomerSolutionsThankandGreetExceedExpecationsPremiumServicesUse anappropriateToneExceptionalTeamMembersTopnotchQualityTeamworkAccountability OperationsReadinessUnderstandandacknowledgeRelateandaffirmCommercialLinesProcessingSolveFieldOperationsInternalCustomersExternalCustomersSupportiveLeadershipSolveThankAgainRecognizeCustomersCuesAnswerwith asmileCustomerCareCenterServiceLevelAgreementsCommercialLinesProcessingPersonalLinesProcessingEstablishrapportIntegratedCustomerSolutionsThankandGreetExceedExpecationsPremiumServices

The Power Of Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use an appropriate Tone
  2. Exceptional Team Members
  3. Top notch Quality
  4. Teamwork
  5. Accountability
  6. Operations Readiness
  7. Understand and acknowledge
  8. Relate and affirm
  9. Commercial Lines Processing
  10. Solve
  11. Field Operations
  12. Internal Customers
  13. External Customers
  14. Supportive Leadership
  15. Solve
  16. Thank Again
  17. Recognize Customers Cues
  18. Answer with a smile
  19. Customer Care Center
  20. Service Level Agreements
  21. Commercial Lines Processing
  22. Personal Lines Processing
  23. Establish rapport
  24. Integrated Customer Solutions
  25. Thank and Greet
  26. Exceed Expecations
  27. Premium Services