SupportiveLeadershipCommercialLinesProcessingTopnotchQualityOperationsReadinessPremiumServicesIntegratedCustomerSolutionsThankAgainRelateandaffirmEstablishrapportAccountability ExceedExpecationsCommercialLinesProcessingUnderstandandacknowledgeCustomerCareCenterUse anappropriateToneThankandGreetSolveInternalCustomersAnswerwith asmileExceptionalTeamMembersExternalCustomersTeamworkPersonalLinesProcessingServiceLevelAgreementsRecognizeCustomersCuesFieldOperationsSolveSupportiveLeadershipCommercialLinesProcessingTopnotchQualityOperationsReadinessPremiumServicesIntegratedCustomerSolutionsThankAgainRelateandaffirmEstablishrapportAccountability ExceedExpecationsCommercialLinesProcessingUnderstandandacknowledgeCustomerCareCenterUse anappropriateToneThankandGreetSolveInternalCustomersAnswerwith asmileExceptionalTeamMembersExternalCustomersTeamworkPersonalLinesProcessingServiceLevelAgreementsRecognizeCustomersCuesFieldOperationsSolve

The Power Of Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. Supportive Leadership
  2. Commercial Lines Processing
  3. Top notch Quality
  4. Operations Readiness
  5. Premium Services
  6. Integrated Customer Solutions
  7. Thank Again
  8. Relate and affirm
  9. Establish rapport
  10. Accountability
  11. Exceed Expecations
  12. Commercial Lines Processing
  13. Understand and acknowledge
  14. Customer Care Center
  15. Use an appropriate Tone
  16. Thank and Greet
  17. Solve
  18. Internal Customers
  19. Answer with a smile
  20. Exceptional Team Members
  21. External Customers
  22. Teamwork
  23. Personal Lines Processing
  24. Service Level Agreements
  25. Recognize Customers Cues
  26. Field Operations
  27. Solve