ExceptionalTeamMembersCommercialLinesProcessingPersonalLinesProcessingUnderstandandacknowledgeOperationsReadinessPremiumServicesServiceLevelAgreementsSupportiveLeadershipAccountability Use anappropriateToneSolveExceedExpecationsCustomerCareCenterExternalCustomersRelateandaffirmThankAgainSolveRecognizeCustomersCuesThankandGreetFieldOperationsTopnotchQualityAnswerwith asmileEstablishrapportCommercialLinesProcessingIntegratedCustomerSolutionsInternalCustomersTeamworkExceptionalTeamMembersCommercialLinesProcessingPersonalLinesProcessingUnderstandandacknowledgeOperationsReadinessPremiumServicesServiceLevelAgreementsSupportiveLeadershipAccountability Use anappropriateToneSolveExceedExpecationsCustomerCareCenterExternalCustomersRelateandaffirmThankAgainSolveRecognizeCustomersCuesThankandGreetFieldOperationsTopnotchQualityAnswerwith asmileEstablishrapportCommercialLinesProcessingIntegratedCustomerSolutionsInternalCustomersTeamwork

The Power Of Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exceptional Team Members
  2. Commercial Lines Processing
  3. Personal Lines Processing
  4. Understand and acknowledge
  5. Operations Readiness
  6. Premium Services
  7. Service Level Agreements
  8. Supportive Leadership
  9. Accountability
  10. Use an appropriate Tone
  11. Solve
  12. Exceed Expecations
  13. Customer Care Center
  14. External Customers
  15. Relate and affirm
  16. Thank Again
  17. Solve
  18. Recognize Customers Cues
  19. Thank and Greet
  20. Field Operations
  21. Top notch Quality
  22. Answer with a smile
  23. Establish rapport
  24. Commercial Lines Processing
  25. Integrated Customer Solutions
  26. Internal Customers
  27. Teamwork