EstablishrapportCommercialLinesProcessingSupportiveLeadershipExceptionalTeamMembersThankAgainSolveCommercialLinesProcessingTopnotchQualityExceedExpecationsAccountability SolveExternalCustomersTeamworkRecognizeCustomersCuesInternalCustomersUnderstandandacknowledgeIntegratedCustomerSolutionsAnswerwith asmilePremiumServicesCustomerCareCenterOperationsReadinessFieldOperationsServiceLevelAgreementsRelateandaffirmPersonalLinesProcessingThankandGreetUse anappropriateToneEstablishrapportCommercialLinesProcessingSupportiveLeadershipExceptionalTeamMembersThankAgainSolveCommercialLinesProcessingTopnotchQualityExceedExpecationsAccountability SolveExternalCustomersTeamworkRecognizeCustomersCuesInternalCustomersUnderstandandacknowledgeIntegratedCustomerSolutionsAnswerwith asmilePremiumServicesCustomerCareCenterOperationsReadinessFieldOperationsServiceLevelAgreementsRelateandaffirmPersonalLinesProcessingThankandGreetUse anappropriateTone

The Power Of Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Establish rapport
  2. Commercial Lines Processing
  3. Supportive Leadership
  4. Exceptional Team Members
  5. Thank Again
  6. Solve
  7. Commercial Lines Processing
  8. Top notch Quality
  9. Exceed Expecations
  10. Accountability
  11. Solve
  12. External Customers
  13. Teamwork
  14. Recognize Customers Cues
  15. Internal Customers
  16. Understand and acknowledge
  17. Integrated Customer Solutions
  18. Answer with a smile
  19. Premium Services
  20. Customer Care Center
  21. Operations Readiness
  22. Field Operations
  23. Service Level Agreements
  24. Relate and affirm
  25. Personal Lines Processing
  26. Thank and Greet
  27. Use an appropriate Tone