Premium Services Establish Rapport Exceed Expectations Thank Again Supportive Leadership Operations Readiness Integrated Customer Services Field Operations Answer with a Smile Relate and Affirm Personable Thank and Greet Collaborative First Call Resolution Use an Appropriate Tone Understand and Acknowledge Internal and External Customers Personal Lines Processing Top Notch Quality Appreciative Working Together Exceptional Team Members Authentication Recognize Customer Cues Compliance Service Level Agreements Commercial Lines Processing Service Customer Care Center Solve Accountability Premium Services Establish Rapport Exceed Expectations Thank Again Supportive Leadership Operations Readiness Integrated Customer Services Field Operations Answer with a Smile Relate and Affirm Personable Thank and Greet Collaborative First Call Resolution Use an Appropriate Tone Understand and Acknowledge Internal and External Customers Personal Lines Processing Top Notch Quality Appreciative Working Together Exceptional Team Members Authentication Recognize Customer Cues Compliance Service Level Agreements Commercial Lines Processing Service Customer Care Center Solve Accountability
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Premium Services
Establish Rapport
Exceed Expectations
Thank Again
Supportive Leadership
Operations Readiness
Integrated Customer Services
Field Operations
Answer with a Smile
Relate and Affirm
Personable
Thank and Greet
Collaborative
First Call Resolution
Use an Appropriate Tone
Understand and Acknowledge
Internal and External Customers
Personal Lines Processing
Top Notch Quality
Appreciative
Working Together
Exceptional Team Members
Authentication
Recognize Customer Cues
Compliance
Service Level Agreements
Commercial Lines Processing
Service
Customer Care Center
Solve
Accountability