AuthenticationOperationsReadinessAccountabilityPersonalLinesProcessingWorkingTogetherRecognizeCustomerCuesRelateandAffirmSupportiveLeadershipThankAgainServiceLevelAgreementsServiceFieldOperationsThankandGreetCollaborativeInternalandExternalCustomersUse anAppropriateTonePremiumServicesEstablishRapportAnswerwith aSmileExceedExpectationsUnderstandandAcknowledgePersonableAppreciativeTopNotchQualityCustomerCareCenterComplianceExceptionalTeamMembersCommercialLinesProcessingFirst CallResolutionSolveIntegratedCustomerServicesAuthenticationOperationsReadinessAccountabilityPersonalLinesProcessingWorkingTogetherRecognizeCustomerCuesRelateandAffirmSupportiveLeadershipThankAgainServiceLevelAgreementsServiceFieldOperationsThankandGreetCollaborativeInternalandExternalCustomersUse anAppropriateTonePremiumServicesEstablishRapportAnswerwith aSmileExceedExpectationsUnderstandandAcknowledgePersonableAppreciativeTopNotchQualityCustomerCareCenterComplianceExceptionalTeamMembersCommercialLinesProcessingFirst CallResolutionSolveIntegratedCustomerServices

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Authentication
  2. Operations Readiness
  3. Accountability
  4. Personal Lines Processing
  5. Working Together
  6. Recognize Customer Cues
  7. Relate and Affirm
  8. Supportive Leadership
  9. Thank Again
  10. Service Level Agreements
  11. Service
  12. Field Operations
  13. Thank and Greet
  14. Collaborative
  15. Internal and External Customers
  16. Use an Appropriate Tone
  17. Premium Services
  18. Establish Rapport
  19. Answer with a Smile
  20. Exceed Expectations
  21. Understand and Acknowledge
  22. Personable
  23. Appreciative
  24. Top Notch Quality
  25. Customer Care Center
  26. Compliance
  27. Exceptional Team Members
  28. Commercial Lines Processing
  29. First Call Resolution
  30. Solve
  31. Integrated Customer Services