PremiumServicesEstablishRapportExceedExpectationsThankAgainSupportiveLeadershipOperationsReadinessIntegratedCustomerServicesFieldOperationsAnswerwith aSmileRelateandAffirmPersonableThankandGreetCollaborativeFirst CallResolutionUse anAppropriateToneUnderstandandAcknowledgeInternalandExternalCustomersPersonalLinesProcessingTopNotchQualityAppreciativeWorkingTogetherExceptionalTeamMembersAuthenticationRecognizeCustomerCuesComplianceServiceLevelAgreementsCommercialLinesProcessingServiceCustomerCareCenterSolveAccountabilityPremiumServicesEstablishRapportExceedExpectationsThankAgainSupportiveLeadershipOperationsReadinessIntegratedCustomerServicesFieldOperationsAnswerwith aSmileRelateandAffirmPersonableThankandGreetCollaborativeFirst CallResolutionUse anAppropriateToneUnderstandandAcknowledgeInternalandExternalCustomersPersonalLinesProcessingTopNotchQualityAppreciativeWorkingTogetherExceptionalTeamMembersAuthenticationRecognizeCustomerCuesComplianceServiceLevelAgreementsCommercialLinesProcessingServiceCustomerCareCenterSolveAccountability

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Premium Services
  2. Establish Rapport
  3. Exceed Expectations
  4. Thank Again
  5. Supportive Leadership
  6. Operations Readiness
  7. Integrated Customer Services
  8. Field Operations
  9. Answer with a Smile
  10. Relate and Affirm
  11. Personable
  12. Thank and Greet
  13. Collaborative
  14. First Call Resolution
  15. Use an Appropriate Tone
  16. Understand and Acknowledge
  17. Internal and External Customers
  18. Personal Lines Processing
  19. Top Notch Quality
  20. Appreciative
  21. Working Together
  22. Exceptional Team Members
  23. Authentication
  24. Recognize Customer Cues
  25. Compliance
  26. Service Level Agreements
  27. Commercial Lines Processing
  28. Service
  29. Customer Care Center
  30. Solve
  31. Accountability