Service Accountability Working Together Establish Rapport Relate and Affirm Integrated Customer Services Use an Appropriate Tone Premium Services Operations Readiness Collaborative Exceed Expectations Field Operations Customer Care Center Compliance Solve Personal Lines Processing Internal and External Customers Thank Again Top Notch Quality Authentication Thank and Greet Recognize Customer Cues First Call Resolution Appreciative Commercial Lines Processing Supportive Leadership Exceptional Team Members Answer with a Smile Service Level Agreements Personable Understand and Acknowledge Service Accountability Working Together Establish Rapport Relate and Affirm Integrated Customer Services Use an Appropriate Tone Premium Services Operations Readiness Collaborative Exceed Expectations Field Operations Customer Care Center Compliance Solve Personal Lines Processing Internal and External Customers Thank Again Top Notch Quality Authentication Thank and Greet Recognize Customer Cues First Call Resolution Appreciative Commercial Lines Processing Supportive Leadership Exceptional Team Members Answer with a Smile Service Level Agreements Personable Understand and Acknowledge
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Service
Accountability
Working Together
Establish Rapport
Relate and Affirm
Integrated Customer Services
Use an Appropriate Tone
Premium Services
Operations Readiness
Collaborative
Exceed Expectations
Field Operations
Customer Care Center
Compliance
Solve
Personal Lines Processing
Internal and External Customers
Thank Again
Top Notch Quality
Authentication
Thank and Greet
Recognize Customer Cues
First Call Resolution
Appreciative
Commercial Lines Processing
Supportive Leadership
Exceptional Team Members
Answer with a Smile
Service Level Agreements
Personable
Understand and Acknowledge