Thank and Greet Personable Top Notch Quality Exceptional Team Members Operations Readiness Exceed Expectations Supportive Leadership Working Together Collaborative Accountability Appreciative Integrated Customer Services Recognize Customer Cues Internal and External Customers Authentication Personal Lines Processing First Call Resolution Relate and Affirm Compliance Field Operations Solve Use an Appropriate Tone Service Establish Rapport Premium Services Commercial Lines Processing Understand and Acknowledge Customer Care Center Thank Again Answer with a Smile Service Level Agreements Thank and Greet Personable Top Notch Quality Exceptional Team Members Operations Readiness Exceed Expectations Supportive Leadership Working Together Collaborative Accountability Appreciative Integrated Customer Services Recognize Customer Cues Internal and External Customers Authentication Personal Lines Processing First Call Resolution Relate and Affirm Compliance Field Operations Solve Use an Appropriate Tone Service Establish Rapport Premium Services Commercial Lines Processing Understand and Acknowledge Customer Care Center Thank Again Answer with a Smile Service Level Agreements
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thank and Greet
Personable
Top Notch Quality
Exceptional Team Members
Operations Readiness
Exceed Expectations
Supportive Leadership
Working Together
Collaborative
Accountability
Appreciative
Integrated Customer Services
Recognize Customer Cues
Internal and External Customers
Authentication
Personal Lines Processing
First Call Resolution
Relate and Affirm
Compliance
Field Operations
Solve
Use an Appropriate Tone
Service
Establish Rapport
Premium Services
Commercial Lines Processing
Understand and Acknowledge
Customer Care Center
Thank Again
Answer with a Smile
Service Level Agreements