Understand and Acknowledge Use an Appropriate Tone Internal and External Customers Operations Readiness Thank and Greet Supportive Leadership Accountability Service First Call Resolution Thank Again Top Notch Quality Working Together Authentication Collaborative Appreciative Compliance Establish Rapport Answer with a Smile Personable Integrated Customer Services Commercial Lines Processing Field Operations Premium Services Recognize Customer Cues Personal Lines Processing Relate and Affirm Exceptional Team Members Customer Care Center Exceed Expectations Solve Service Level Agreements Understand and Acknowledge Use an Appropriate Tone Internal and External Customers Operations Readiness Thank and Greet Supportive Leadership Accountability Service First Call Resolution Thank Again Top Notch Quality Working Together Authentication Collaborative Appreciative Compliance Establish Rapport Answer with a Smile Personable Integrated Customer Services Commercial Lines Processing Field Operations Premium Services Recognize Customer Cues Personal Lines Processing Relate and Affirm Exceptional Team Members Customer Care Center Exceed Expectations Solve Service Level Agreements
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Understand and Acknowledge
Use an Appropriate Tone
Internal and External Customers
Operations Readiness
Thank and Greet
Supportive Leadership
Accountability
Service
First Call Resolution
Thank Again
Top Notch Quality
Working Together
Authentication
Collaborative
Appreciative
Compliance
Establish Rapport
Answer with a Smile
Personable
Integrated Customer Services
Commercial Lines Processing
Field Operations
Premium Services
Recognize Customer Cues
Personal Lines Processing
Relate and Affirm
Exceptional Team Members
Customer Care Center
Exceed Expectations
Solve
Service Level Agreements