Authentication Operations Readiness Accountability Personal Lines Processing Working Together Recognize Customer Cues Relate and Affirm Supportive Leadership Thank Again Service Level Agreements Service Field Operations Thank and Greet Collaborative Internal and External Customers Use an Appropriate Tone Premium Services Establish Rapport Answer with a Smile Exceed Expectations Understand and Acknowledge Personable Appreciative Top Notch Quality Customer Care Center Compliance Exceptional Team Members Commercial Lines Processing First Call Resolution Solve Integrated Customer Services Authentication Operations Readiness Accountability Personal Lines Processing Working Together Recognize Customer Cues Relate and Affirm Supportive Leadership Thank Again Service Level Agreements Service Field Operations Thank and Greet Collaborative Internal and External Customers Use an Appropriate Tone Premium Services Establish Rapport Answer with a Smile Exceed Expectations Understand and Acknowledge Personable Appreciative Top Notch Quality Customer Care Center Compliance Exceptional Team Members Commercial Lines Processing First Call Resolution Solve Integrated Customer Services
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Authentication
Operations Readiness
Accountability
Personal Lines Processing
Working Together
Recognize Customer Cues
Relate and Affirm
Supportive Leadership
Thank Again
Service Level Agreements
Service
Field Operations
Thank and Greet
Collaborative
Internal and External Customers
Use an Appropriate Tone
Premium Services
Establish Rapport
Answer with a Smile
Exceed Expectations
Understand and Acknowledge
Personable
Appreciative
Top Notch Quality
Customer Care Center
Compliance
Exceptional Team Members
Commercial Lines Processing
First Call Resolution
Solve
Integrated Customer Services