Answer apowerqualityquestionHelp inBackflowcompliance tothe CrossConnectionDepartmentIdentifiedenergy/watersavingopportunity fora customerReceive atext fromacustomerAnswereda questionregardingan outageReceive acall from acustomerResearchedrates/tariffsResearchedURR'sResearchedpowerqualityInteractwith adifferentdepartmentDevelopeda reportfor acustomerExplainedrate andECA/GCAchangesDevelop emailcampaigns to getinformation andopportunities toincrease efficiencyInteractwith adifferentdepartmentReceive acall from acustomerprovide inputon rates andcostadjustmentsOfferedrebates andincentives toa customerMeet faceto facewith acustomerAnswereda questionregardingbillingEmailed orhad a phoneconversationwith acustomerReceivean emailfrom acustomerInteractedwis SASReceive atext fromacustomerReceivean emailfrom acustomerAnswer apowerqualityquestionHelp inBackflowcompliance tothe CrossConnectionDepartmentIdentifiedenergy/watersavingopportunity fora customerReceive atext fromacustomerAnswereda questionregardingan outageReceive acall from acustomerResearchedrates/tariffsResearchedURR'sResearchedpowerqualityInteractwith adifferentdepartmentDevelopeda reportfor acustomerExplainedrate andECA/GCAchangesDevelop emailcampaigns to getinformation andopportunities toincrease efficiencyInteractwith adifferentdepartmentReceive acall from acustomerprovide inputon rates andcostadjustmentsOfferedrebates andincentives toa customerMeet faceto facewith acustomerAnswereda questionregardingbillingEmailed orhad a phoneconversationwith acustomerReceivean emailfrom acustomerInteractedwis SASReceive atext fromacustomerReceivean emailfrom acustomer

CUSTOMER SERVICE WEEK BAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
G
4
G
5
I
6
I
7
G
8
O
9
N
10
G
11
O
12
B
13
B
14
N
15
G
16
O
17
N
18
I
19
B
20
B
21
N
22
O
23
I
24
O
  1. I-Answer a power quality question
  2. B-Help in Backflow compliance to the Cross Connection Department
  3. G-Identified energy/water saving opportunity for a customer
  4. G-Receive a text from a customer
  5. I-Answered a question regarding an outage
  6. I-Receive a call from a customer
  7. G-Researched rates/tariffs
  8. O-Researched URR's
  9. N-Researched power quality
  10. G-Interact with a different department
  11. O-Developed a report for a customer
  12. B-Explained rate and ECA/GCA changes
  13. B-Develop email campaigns to get information and opportunities to increase efficiency
  14. N-Interact with a different department
  15. G-Receive a call from a customer
  16. O-provide input on rates and cost adjustments
  17. N-Offered rebates and incentives to a customer
  18. I-Meet face to face with a customer
  19. B-Answered a question regarding billing
  20. B-Emailed or had a phone conversation with a customer
  21. N-Receive an email from a customer
  22. O-Interacted wis SAS
  23. I-Receive a text from a customer
  24. O-Receive an email from a customer