Billingcontrolchangeswithin thesame meterAccount withhighconsumptionBudrvwCombill/ResbillBSERRAssistancecall fromCSCBillaccountto currentMWMdiscrepanciesAccountwoth 0consumptionHC 1dayBudtripNetmeteringHad to makean outboundcall to acustomerAMRerrorCancela billBillingrequestAdd/Placea bad onanaccountRebill acustomerBudmonWorkedbudgetbillingaccountWorkmeterexchangeMWMexchangeWorkonWLAAMRDRBillingcontrolchangeswithin thesame meterAccount withhighconsumptionBudrvwCombill/ResbillBSERRAssistancecall fromCSCBillaccountto currentMWMdiscrepanciesAccountwoth 0consumptionHC 1dayBudtripNetmeteringHad to makean outboundcall to acustomerAMRerrorCancela billBillingrequestAdd/Placea bad onanaccountRebill acustomerBudmonWorkedbudgetbillingaccountWorkmeterexchangeMWMexchangeWorkonWLAAMRDR

CUSTOMER SERVICE WEEK BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
N
4
N
5
G
6
B
7
B
8
B
9
G
10
O
11
G
12
O
13
B
14
B
15
I
16
O
17
G
18
N
19
I
20
G
21
I
22
I
23
N
24
I
  1. O-Billing control changes within the same meter
  2. O-Account with high consumption
  3. N-Budrvw
  4. N-Com bill/Res bill
  5. G-BSERR
  6. B-Assistance call from CSC
  7. B-Bill account to current
  8. B-MWM discrepancies
  9. G-Account woth 0 consumption
  10. O-HC 1 day
  11. G-Budtrip
  12. O-Net metering
  13. B-Had to make an outbound call to a customer
  14. B-AMR error
  15. I-Cancel a bill
  16. O-Billing request
  17. G-Add/Place a bad on an account
  18. N-Rebill a customer
  19. I-Budmon
  20. G-Worked budget billing account
  21. I-Work meter exchange
  22. I-MWM exchange
  23. N-Work on WLA
  24. I-AMR DR