Billingcontrolchangeswithin thesame meterBSERRCombill/ResbillMWMdiscrepanciesBudrvwHad to makean outboundcall to acustomerRebill acustomerWorkmeterexchangeHC 1dayWorkedbudgetbillingaccountWorkonWLAAccountwoth 0consumptionCancela billAMRDRAccount withhighconsumptionBillaccountto currentBillingrequestAdd/Placea bad onanaccountAMRerrorBudmonAssistancecall fromCSCMWMexchangeBudtripNetmeteringBillingcontrolchangeswithin thesame meterBSERRCombill/ResbillMWMdiscrepanciesBudrvwHad to makean outboundcall to acustomerRebill acustomerWorkmeterexchangeHC 1dayWorkedbudgetbillingaccountWorkonWLAAccountwoth 0consumptionCancela billAMRDRAccount withhighconsumptionBillaccountto currentBillingrequestAdd/Placea bad onanaccountAMRerrorBudmonAssistancecall fromCSCMWMexchangeBudtripNetmetering

CUSTOMER SERVICE WEEK BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
N
4
B
5
N
6
B
7
N
8
I
9
O
10
G
11
N
12
G
13
I
14
I
15
O
16
B
17
O
18
G
19
B
20
I
21
B
22
I
23
G
24
O
  1. O-Billing control changes within the same meter
  2. G-BSERR
  3. N-Com bill/Res bill
  4. B-MWM discrepancies
  5. N-Budrvw
  6. B-Had to make an outbound call to a customer
  7. N-Rebill a customer
  8. I-Work meter exchange
  9. O-HC 1 day
  10. G-Worked budget billing account
  11. N-Work on WLA
  12. G-Account woth 0 consumption
  13. I-Cancel a bill
  14. I-AMR DR
  15. O-Account with high consumption
  16. B-Bill account to current
  17. O-Billing request
  18. G-Add/Place a bad on an account
  19. B-AMR error
  20. I-Budmon
  21. B-Assistance call from CSC
  22. I-MWM exchange
  23. G-Budtrip
  24. O-Net metering