Account withhighconsumptionAccountwoth 0consumptionCancela billBSERRAssistancecall fromCSCAMRerrorWorkedbudgetbillingaccountMWMdiscrepanciesMWMexchangeHad to makean outboundcall to acustomerWorkonWLABudmonRebill acustomerHC 1dayAMRDRAdd/Placea bad onanaccountNetmeteringWorkmeterexchangeBillaccountto currentBudtripBudrvwCombill/ResbillBillingcontrolchangeswithin thesame meterBillingrequestAccount withhighconsumptionAccountwoth 0consumptionCancela billBSERRAssistancecall fromCSCAMRerrorWorkedbudgetbillingaccountMWMdiscrepanciesMWMexchangeHad to makean outboundcall to acustomerWorkonWLABudmonRebill acustomerHC 1dayAMRDRAdd/Placea bad onanaccountNetmeteringWorkmeterexchangeBillaccountto currentBudtripBudrvwCombill/ResbillBillingcontrolchangeswithin thesame meterBillingrequest

CUSTOMER SERVICE WEEK BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
G
5
B
6
B
7
G
8
B
9
I
10
B
11
N
12
I
13
N
14
O
15
I
16
G
17
O
18
I
19
B
20
G
21
N
22
N
23
O
24
O
  1. O-Account with high consumption
  2. G-Account woth 0 consumption
  3. I-Cancel a bill
  4. G-BSERR
  5. B-Assistance call from CSC
  6. B-AMR error
  7. G-Worked budget billing account
  8. B-MWM discrepancies
  9. I-MWM exchange
  10. B-Had to make an outbound call to a customer
  11. N-Work on WLA
  12. I-Budmon
  13. N-Rebill a customer
  14. O-HC 1 day
  15. I-AMR DR
  16. G-Add/Place a bad on an account
  17. O-Net metering
  18. I-Work meter exchange
  19. B-Bill account to current
  20. G-Budtrip
  21. N-Budrvw
  22. N-Com bill/Res bill
  23. O-Billing control changes within the same meter
  24. O-Billing request