Billingcontrolchangeswithin thesame meterCombill/ResbillNetmeteringHad to makean outboundcall to acustomerAssistancecall fromCSCWorkonWLAWorkedbudgetbillingaccountRebill acustomerAccount withhighconsumptionHC 1dayBillingrequestCancela billBudtripAMRerrorAccountwoth 0consumptionAdd/Placea bad onanaccountBillaccountto currentBSERRMWMdiscrepanciesWorkmeterexchangeMWMexchangeBudrvwBudmonAMRDRBillingcontrolchangeswithin thesame meterCombill/ResbillNetmeteringHad to makean outboundcall to acustomerAssistancecall fromCSCWorkonWLAWorkedbudgetbillingaccountRebill acustomerAccount withhighconsumptionHC 1dayBillingrequestCancela billBudtripAMRerrorAccountwoth 0consumptionAdd/Placea bad onanaccountBillaccountto currentBSERRMWMdiscrepanciesWorkmeterexchangeMWMexchangeBudrvwBudmonAMRDR

CUSTOMER SERVICE WEEK BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
B
5
B
6
N
7
G
8
N
9
O
10
O
11
O
12
I
13
G
14
B
15
G
16
G
17
B
18
G
19
B
20
I
21
I
22
N
23
I
24
I
  1. O-Billing control changes within the same meter
  2. N-Com bill/Res bill
  3. O-Net metering
  4. B-Had to make an outbound call to a customer
  5. B-Assistance call from CSC
  6. N-Work on WLA
  7. G-Worked budget billing account
  8. N-Rebill a customer
  9. O-Account with high consumption
  10. O-HC 1 day
  11. O-Billing request
  12. I-Cancel a bill
  13. G-Budtrip
  14. B-AMR error
  15. G-Account woth 0 consumption
  16. G-Add/Place a bad on an account
  17. B-Bill account to current
  18. G-BSERR
  19. B-MWM discrepancies
  20. I-Work meter exchange
  21. I-MWM exchange
  22. N-Budrvw
  23. I-Budmon
  24. I-AMR DR