BillingrequestWorkedbudgetbillingaccountBillingcontrolchangeswithin thesame meterMWMexchangeWorkonWLABudtripMWMdiscrepanciesBSERRHC 1dayCancela billAssistancecall fromCSCHad to makean outboundcall to acustomerBudrvwAccountwoth 0consumptionNetmeteringCombill/ResbillAccount withhighconsumptionWorkmeterexchangeBillaccountto currentAdd/Placea bad onanaccountAMRerrorRebill acustomerAMRDRBudmonBillingrequestWorkedbudgetbillingaccountBillingcontrolchangeswithin thesame meterMWMexchangeWorkonWLABudtripMWMdiscrepanciesBSERRHC 1dayCancela billAssistancecall fromCSCHad to makean outboundcall to acustomerBudrvwAccountwoth 0consumptionNetmeteringCombill/ResbillAccount withhighconsumptionWorkmeterexchangeBillaccountto currentAdd/Placea bad onanaccountAMRerrorRebill acustomerAMRDRBudmon

CUSTOMER SERVICE WEEK BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
O
4
I
5
N
6
G
7
B
8
G
9
O
10
I
11
B
12
B
13
N
14
G
15
O
16
N
17
O
18
I
19
B
20
G
21
B
22
N
23
I
24
I
  1. O-Billing request
  2. G-Worked budget billing account
  3. O-Billing control changes within the same meter
  4. I-MWM exchange
  5. N-Work on WLA
  6. G-Budtrip
  7. B-MWM discrepancies
  8. G-BSERR
  9. O-HC 1 day
  10. I-Cancel a bill
  11. B-Assistance call from CSC
  12. B-Had to make an outbound call to a customer
  13. N-Budrvw
  14. G-Account woth 0 consumption
  15. O-Net metering
  16. N-Com bill/Res bill
  17. O-Account with high consumption
  18. I-Work meter exchange
  19. B-Bill account to current
  20. G-Add/Place a bad on an account
  21. B-AMR error
  22. N-Rebill a customer
  23. I-AMR DR
  24. I-Budmon