HC 1dayAssistancecall fromCSCCancela billAMRerrorHad to makean outboundcall to acustomerBillingcontrolchangeswithin thesame meterBudmonBillaccountto currentAccountwoth 0consumptionBSERRMWMexchangeBudrvwWorkmeterexchangeNetmeteringAccount withhighconsumptionWorkonWLAAdd/Placea bad onanaccountWorkedbudgetbillingaccountCombill/ResbillAMRDRBudtripBillingrequestRebill acustomerMWMdiscrepanciesHC 1dayAssistancecall fromCSCCancela billAMRerrorHad to makean outboundcall to acustomerBillingcontrolchangeswithin thesame meterBudmonBillaccountto currentAccountwoth 0consumptionBSERRMWMexchangeBudrvwWorkmeterexchangeNetmeteringAccount withhighconsumptionWorkonWLAAdd/Placea bad onanaccountWorkedbudgetbillingaccountCombill/ResbillAMRDRBudtripBillingrequestRebill acustomerMWMdiscrepancies

CUSTOMER SERVICE WEEK BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
B
5
B
6
O
7
I
8
B
9
G
10
G
11
I
12
N
13
I
14
O
15
O
16
N
17
G
18
G
19
N
20
I
21
G
22
O
23
N
24
B
  1. O-HC 1 day
  2. B-Assistance call from CSC
  3. I-Cancel a bill
  4. B-AMR error
  5. B-Had to make an outbound call to a customer
  6. O-Billing control changes within the same meter
  7. I-Budmon
  8. B-Bill account to current
  9. G-Account woth 0 consumption
  10. G-BSERR
  11. I-MWM exchange
  12. N-Budrvw
  13. I-Work meter exchange
  14. O-Net metering
  15. O-Account with high consumption
  16. N-Work on WLA
  17. G-Add/Place a bad on an account
  18. G-Worked budget billing account
  19. N-Com bill/Res bill
  20. I-AMR DR
  21. G-Budtrip
  22. O-Billing request
  23. N-Rebill a customer
  24. B-MWM discrepancies