MFAauthenticationmethodchangeADPasswordResetAdded JDESupplementalgroupVIPTicketNon-ITrelatedcallJDEPasswordResetPSOPGMRaccountneedsresetCannotaccessUKGRebootingresolvedthe issueContractorneeds tobeextendedCMSPasswordReset/EnabledADPasswordunlockCaller saidnevermind,issueclearedRACFPasswordResetPOLPasswordResetMapped aNetworkDriveFCGPGMRaccountneedsresetSoluminaPasswordResetNotesPasswordResetNeedsBitlockerKeyCannotaccessPHConnectContractorneedsVPNaccessPrinterisDrainedPrinterneedsreroutedCannotaccessConcurCannotaccessTops(z)Mapped aNetworkPrinterNeedsPowerbrokerPasscodeRACFPasswordResumedAddedJDEReminMFAauthenticationmethodchangeADPasswordResetAdded JDESupplementalgroupVIPTicketNon-ITrelatedcallJDEPasswordResetPSOPGMRaccountneedsresetCannotaccessUKGRebootingresolvedthe issueContractorneeds tobeextendedCMSPasswordReset/EnabledADPasswordunlockCaller saidnevermind,issueclearedRACFPasswordResetPOLPasswordResetMapped aNetworkDriveFCGPGMRaccountneedsresetSoluminaPasswordResetNotesPasswordResetNeedsBitlockerKeyCannotaccessPHConnectContractorneedsVPNaccessPrinterisDrainedPrinterneedsreroutedCannotaccessConcurCannotaccessTops(z)Mapped aNetworkPrinterNeedsPowerbrokerPasscodeRACFPasswordResumedAddedJDERemin

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MFA authentication method change
  2. AD Password Reset
  3. Added JDE Supplemental group
  4. VIP Ticket
  5. Non-IT related call
  6. JDE Password Reset
  7. PSOPGMR account needs reset
  8. Cannot access UKG
  9. Rebooting resolved the issue
  10. Contractor needs to be extended
  11. CMS Password Reset/Enabled
  12. AD Password unlock
  13. Caller said nevermind, issue cleared
  14. RACF Password Reset
  15. POL Password Reset
  16. Mapped a Network Drive
  17. FCGPGMR account needs reset
  18. Solumina Password Reset
  19. Notes Password Reset
  20. Needs Bitlocker Key
  21. Cannot access PHConnect
  22. Contractor needs VPN access
  23. Printer is Drained
  24. Printer needs rerouted
  25. Cannot access Concur
  26. Cannot access Tops(z)
  27. Mapped a Network Printer
  28. Needs Powerbroker Passcode
  29. RACF Password Resumed
  30. Added JDE Remin