NeedsPowerbrokerPasscodeRACFPasswordResumedCannotaccessUKGSoluminaPasswordResetCannotaccessPHConnectPOLPasswordResetPrinterneedsreroutedPrinterisDrainedCaller saidnevermind,issueclearedRACFPasswordResetCannotaccessConcurAdded JDESupplementalgroupContractorneeds tobeextendedCannotaccessTops(z)ADPasswordunlockNon-ITrelatedcallMapped aNetworkDriveNeedsBitlockerKeyContractorneedsVPNaccessMFAauthenticationmethodchangeAddedJDEReminMapped aNetworkPrinterJDEPasswordResetFCGPGMRaccountneedsresetNotesPasswordResetADPasswordResetCMSPasswordReset/EnabledRebootingresolvedthe issuePSOPGMRaccountneedsresetVIPTicketNeedsPowerbrokerPasscodeRACFPasswordResumedCannotaccessUKGSoluminaPasswordResetCannotaccessPHConnectPOLPasswordResetPrinterneedsreroutedPrinterisDrainedCaller saidnevermind,issueclearedRACFPasswordResetCannotaccessConcurAdded JDESupplementalgroupContractorneeds tobeextendedCannotaccessTops(z)ADPasswordunlockNon-ITrelatedcallMapped aNetworkDriveNeedsBitlockerKeyContractorneedsVPNaccessMFAauthenticationmethodchangeAddedJDEReminMapped aNetworkPrinterJDEPasswordResetFCGPGMRaccountneedsresetNotesPasswordResetADPasswordResetCMSPasswordReset/EnabledRebootingresolvedthe issuePSOPGMRaccountneedsresetVIPTicket

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs Powerbroker Passcode
  2. RACF Password Resumed
  3. Cannot access UKG
  4. Solumina Password Reset
  5. Cannot access PHConnect
  6. POL Password Reset
  7. Printer needs rerouted
  8. Printer is Drained
  9. Caller said nevermind, issue cleared
  10. RACF Password Reset
  11. Cannot access Concur
  12. Added JDE Supplemental group
  13. Contractor needs to be extended
  14. Cannot access Tops(z)
  15. AD Password unlock
  16. Non-IT related call
  17. Mapped a Network Drive
  18. Needs Bitlocker Key
  19. Contractor needs VPN access
  20. MFA authentication method change
  21. Added JDE Remin
  22. Mapped a Network Printer
  23. JDE Password Reset
  24. FCGPGMR account needs reset
  25. Notes Password Reset
  26. AD Password Reset
  27. CMS Password Reset/Enabled
  28. Rebooting resolved the issue
  29. PSOPGMR account needs reset
  30. VIP Ticket