AddedJDEReminPOLPasswordResetCannotaccessConcurMFAauthenticationmethodchangeJDEPasswordResetNeedsPowerbrokerPasscodeCannotaccessTops(z)PSOPGMRaccountneedsresetMapped aNetworkPrinterAdded JDESupplementalgroupRACFPasswordResumedPrinterisDrainedNotesPasswordResetCannotaccessUKGNeedsBitlockerKeyPrinterneedsreroutedRebootingresolvedthe issueSoluminaPasswordResetADPasswordunlockContractorneedsVPNaccessMapped aNetworkDriveCaller saidnevermind,issueclearedRACFPasswordResetNon-ITrelatedcallFCGPGMRaccountneedsresetCannotaccessPHConnectVIPTicketADPasswordResetCMSPasswordReset/EnabledContractorneeds tobeextendedAddedJDEReminPOLPasswordResetCannotaccessConcurMFAauthenticationmethodchangeJDEPasswordResetNeedsPowerbrokerPasscodeCannotaccessTops(z)PSOPGMRaccountneedsresetMapped aNetworkPrinterAdded JDESupplementalgroupRACFPasswordResumedPrinterisDrainedNotesPasswordResetCannotaccessUKGNeedsBitlockerKeyPrinterneedsreroutedRebootingresolvedthe issueSoluminaPasswordResetADPasswordunlockContractorneedsVPNaccessMapped aNetworkDriveCaller saidnevermind,issueclearedRACFPasswordResetNon-ITrelatedcallFCGPGMRaccountneedsresetCannotaccessPHConnectVIPTicketADPasswordResetCMSPasswordReset/EnabledContractorneeds tobeextended

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added JDE Remin
  2. POL Password Reset
  3. Cannot access Concur
  4. MFA authentication method change
  5. JDE Password Reset
  6. Needs Powerbroker Passcode
  7. Cannot access Tops(z)
  8. PSOPGMR account needs reset
  9. Mapped a Network Printer
  10. Added JDE Supplemental group
  11. RACF Password Resumed
  12. Printer is Drained
  13. Notes Password Reset
  14. Cannot access UKG
  15. Needs Bitlocker Key
  16. Printer needs rerouted
  17. Rebooting resolved the issue
  18. Solumina Password Reset
  19. AD Password unlock
  20. Contractor needs VPN access
  21. Mapped a Network Drive
  22. Caller said nevermind, issue cleared
  23. RACF Password Reset
  24. Non-IT related call
  25. FCGPGMR account needs reset
  26. Cannot access PHConnect
  27. VIP Ticket
  28. AD Password Reset
  29. CMS Password Reset/Enabled
  30. Contractor needs to be extended