ADPasswordunlockContractorneeds tobeextendedMFAauthenticationmethodchangeFCGPGMRaccountneedsresetSoluminaPasswordResetCannotaccessUKGCannotaccessPHConnectPrinterisDrainedNeedsBitlockerKeyNon-ITrelatedcallCannotaccessTops(z)Mapped aNetworkPrinterCannotaccessConcurRACFPasswordResumedPSOPGMRaccountneedsresetNotesPasswordResetPrinterneedsreroutedPOLPasswordResetAddedJDEReminNeedsPowerbrokerPasscodeCaller saidnevermind,issueclearedAdded JDESupplementalgroupRebootingresolvedthe issueMapped aNetworkDriveVIPTicketJDEPasswordResetRACFPasswordResetContractorneedsVPNaccessCMSPasswordReset/EnabledADPasswordResetADPasswordunlockContractorneeds tobeextendedMFAauthenticationmethodchangeFCGPGMRaccountneedsresetSoluminaPasswordResetCannotaccessUKGCannotaccessPHConnectPrinterisDrainedNeedsBitlockerKeyNon-ITrelatedcallCannotaccessTops(z)Mapped aNetworkPrinterCannotaccessConcurRACFPasswordResumedPSOPGMRaccountneedsresetNotesPasswordResetPrinterneedsreroutedPOLPasswordResetAddedJDEReminNeedsPowerbrokerPasscodeCaller saidnevermind,issueclearedAdded JDESupplementalgroupRebootingresolvedthe issueMapped aNetworkDriveVIPTicketJDEPasswordResetRACFPasswordResetContractorneedsVPNaccessCMSPasswordReset/EnabledADPasswordReset

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AD Password unlock
  2. Contractor needs to be extended
  3. MFA authentication method change
  4. FCGPGMR account needs reset
  5. Solumina Password Reset
  6. Cannot access UKG
  7. Cannot access PHConnect
  8. Printer is Drained
  9. Needs Bitlocker Key
  10. Non-IT related call
  11. Cannot access Tops(z)
  12. Mapped a Network Printer
  13. Cannot access Concur
  14. RACF Password Resumed
  15. PSOPGMR account needs reset
  16. Notes Password Reset
  17. Printer needs rerouted
  18. POL Password Reset
  19. Added JDE Remin
  20. Needs Powerbroker Passcode
  21. Caller said nevermind, issue cleared
  22. Added JDE Supplemental group
  23. Rebooting resolved the issue
  24. Mapped a Network Drive
  25. VIP Ticket
  26. JDE Password Reset
  27. RACF Password Reset
  28. Contractor needs VPN access
  29. CMS Password Reset/Enabled
  30. AD Password Reset