PrinterisDrainedCannotaccessConcurRACFPasswordResumedMapped aNetworkPrinterPSOPGMRaccountneedsresetNeedsPowerbrokerPasscodeCannotaccessUKGMapped aNetworkDriveAdded JDESupplementalgroupCaller saidnevermind,issueclearedMFAauthenticationmethodchangeContractorneedsVPNaccessNon-ITrelatedcallPOLPasswordResetADPasswordResetPrinterneedsreroutedADPasswordunlockContractorneeds tobeextendedRACFPasswordResetRebootingresolvedthe issueAddedJDEReminCMSPasswordReset/EnabledVIPTicketCannotaccessPHConnectNeedsBitlockerKeyNotesPasswordResetJDEPasswordResetCannotaccessTops(z)SoluminaPasswordResetFCGPGMRaccountneedsresetPrinterisDrainedCannotaccessConcurRACFPasswordResumedMapped aNetworkPrinterPSOPGMRaccountneedsresetNeedsPowerbrokerPasscodeCannotaccessUKGMapped aNetworkDriveAdded JDESupplementalgroupCaller saidnevermind,issueclearedMFAauthenticationmethodchangeContractorneedsVPNaccessNon-ITrelatedcallPOLPasswordResetADPasswordResetPrinterneedsreroutedADPasswordunlockContractorneeds tobeextendedRACFPasswordResetRebootingresolvedthe issueAddedJDEReminCMSPasswordReset/EnabledVIPTicketCannotaccessPHConnectNeedsBitlockerKeyNotesPasswordResetJDEPasswordResetCannotaccessTops(z)SoluminaPasswordResetFCGPGMRaccountneedsreset

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer is Drained
  2. Cannot access Concur
  3. RACF Password Resumed
  4. Mapped a Network Printer
  5. PSOPGMR account needs reset
  6. Needs Powerbroker Passcode
  7. Cannot access UKG
  8. Mapped a Network Drive
  9. Added JDE Supplemental group
  10. Caller said nevermind, issue cleared
  11. MFA authentication method change
  12. Contractor needs VPN access
  13. Non-IT related call
  14. POL Password Reset
  15. AD Password Reset
  16. Printer needs rerouted
  17. AD Password unlock
  18. Contractor needs to be extended
  19. RACF Password Reset
  20. Rebooting resolved the issue
  21. Added JDE Remin
  22. CMS Password Reset/Enabled
  23. VIP Ticket
  24. Cannot access PHConnect
  25. Needs Bitlocker Key
  26. Notes Password Reset
  27. JDE Password Reset
  28. Cannot access Tops(z)
  29. Solumina Password Reset
  30. FCGPGMR account needs reset