Added JDESupplementalgroupContractorneedsVPNaccessCannotaccessTops(z)CannotaccessPHConnectCannotaccessUKGPSOPGMRaccountneedsresetPOLPasswordResetSoluminaPasswordResetVIPTicketMFAauthenticationmethodchangeRACFPasswordResetNeedsPowerbrokerPasscodeRACFPasswordResumedNeedsBitlockerKeyPrinterisDrainedNotesPasswordResetCMSPasswordReset/EnabledADPasswordResetNon-ITrelatedcallCannotaccessConcurContractorneeds tobeextendedCaller saidnevermind,issueclearedPrinterneedsreroutedFCGPGMRaccountneedsresetAddedJDEReminMapped aNetworkPrinterJDEPasswordResetADPasswordunlockRebootingresolvedthe issueMapped aNetworkDriveAdded JDESupplementalgroupContractorneedsVPNaccessCannotaccessTops(z)CannotaccessPHConnectCannotaccessUKGPSOPGMRaccountneedsresetPOLPasswordResetSoluminaPasswordResetVIPTicketMFAauthenticationmethodchangeRACFPasswordResetNeedsPowerbrokerPasscodeRACFPasswordResumedNeedsBitlockerKeyPrinterisDrainedNotesPasswordResetCMSPasswordReset/EnabledADPasswordResetNon-ITrelatedcallCannotaccessConcurContractorneeds tobeextendedCaller saidnevermind,issueclearedPrinterneedsreroutedFCGPGMRaccountneedsresetAddedJDEReminMapped aNetworkPrinterJDEPasswordResetADPasswordunlockRebootingresolvedthe issueMapped aNetworkDrive

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added JDE Supplemental group
  2. Contractor needs VPN access
  3. Cannot access Tops(z)
  4. Cannot access PHConnect
  5. Cannot access UKG
  6. PSOPGMR account needs reset
  7. POL Password Reset
  8. Solumina Password Reset
  9. VIP Ticket
  10. MFA authentication method change
  11. RACF Password Reset
  12. Needs Powerbroker Passcode
  13. RACF Password Resumed
  14. Needs Bitlocker Key
  15. Printer is Drained
  16. Notes Password Reset
  17. CMS Password Reset/Enabled
  18. AD Password Reset
  19. Non-IT related call
  20. Cannot access Concur
  21. Contractor needs to be extended
  22. Caller said nevermind, issue cleared
  23. Printer needs rerouted
  24. FCGPGMR account needs reset
  25. Added JDE Remin
  26. Mapped a Network Printer
  27. JDE Password Reset
  28. AD Password unlock
  29. Rebooting resolved the issue
  30. Mapped a Network Drive