JDEPasswordResetPrinterneedsreroutedMapped aNetworkPrinterRACFPasswordResumedCannotaccessUKGAddedJDEReminCannotaccessPHConnectRebootingresolvedthe issueCMSPasswordReset/EnabledNon-ITrelatedcallNeedsPowerbrokerPasscodePOLPasswordResetMFAauthenticationmethodchangeVIPTicketCannotaccessConcurContractorneeds tobeextendedADPasswordResetNeedsBitlockerKeySoluminaPasswordResetContractorneedsVPNaccessPrinterisDrainedNotesPasswordResetFCGPGMRaccountneedsresetCaller saidnevermind,issueclearedADPasswordunlockRACFPasswordResetCannotaccessTops(z)PSOPGMRaccountneedsresetMapped aNetworkDriveAdded JDESupplementalgroupJDEPasswordResetPrinterneedsreroutedMapped aNetworkPrinterRACFPasswordResumedCannotaccessUKGAddedJDEReminCannotaccessPHConnectRebootingresolvedthe issueCMSPasswordReset/EnabledNon-ITrelatedcallNeedsPowerbrokerPasscodePOLPasswordResetMFAauthenticationmethodchangeVIPTicketCannotaccessConcurContractorneeds tobeextendedADPasswordResetNeedsBitlockerKeySoluminaPasswordResetContractorneedsVPNaccessPrinterisDrainedNotesPasswordResetFCGPGMRaccountneedsresetCaller saidnevermind,issueclearedADPasswordunlockRACFPasswordResetCannotaccessTops(z)PSOPGMRaccountneedsresetMapped aNetworkDriveAdded JDESupplementalgroup

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JDE Password Reset
  2. Printer needs rerouted
  3. Mapped a Network Printer
  4. RACF Password Resumed
  5. Cannot access UKG
  6. Added JDE Remin
  7. Cannot access PHConnect
  8. Rebooting resolved the issue
  9. CMS Password Reset/Enabled
  10. Non-IT related call
  11. Needs Powerbroker Passcode
  12. POL Password Reset
  13. MFA authentication method change
  14. VIP Ticket
  15. Cannot access Concur
  16. Contractor needs to be extended
  17. AD Password Reset
  18. Needs Bitlocker Key
  19. Solumina Password Reset
  20. Contractor needs VPN access
  21. Printer is Drained
  22. Notes Password Reset
  23. FCGPGMR account needs reset
  24. Caller said nevermind, issue cleared
  25. AD Password unlock
  26. RACF Password Reset
  27. Cannot access Tops(z)
  28. PSOPGMR account needs reset
  29. Mapped a Network Drive
  30. Added JDE Supplemental group