CannotaccessTops(z)PrinterneedsreroutedAddedJDEReminCannotaccessPHConnectVIPTicketCannotaccessConcurPOLPasswordResetContractorneedsVPNaccessADPasswordunlockRebootingresolvedthe issueADPasswordResetAdded JDESupplementalgroupMapped aNetworkDriveSoluminaPasswordResetCannotaccessUKGNeedsBitlockerKeyFCGPGMRaccountneedsresetMFAauthenticationmethodchangeJDEPasswordResetNon-ITrelatedcallCaller saidnevermind,issueclearedPSOPGMRaccountneedsresetContractorneeds tobeextendedNotesPasswordResetRACFPasswordResumedRACFPasswordResetPrinterisDrainedMapped aNetworkPrinterCMSPasswordReset/EnabledNeedsPowerbrokerPasscodeCannotaccessTops(z)PrinterneedsreroutedAddedJDEReminCannotaccessPHConnectVIPTicketCannotaccessConcurPOLPasswordResetContractorneedsVPNaccessADPasswordunlockRebootingresolvedthe issueADPasswordResetAdded JDESupplementalgroupMapped aNetworkDriveSoluminaPasswordResetCannotaccessUKGNeedsBitlockerKeyFCGPGMRaccountneedsresetMFAauthenticationmethodchangeJDEPasswordResetNon-ITrelatedcallCaller saidnevermind,issueclearedPSOPGMRaccountneedsresetContractorneeds tobeextendedNotesPasswordResetRACFPasswordResumedRACFPasswordResetPrinterisDrainedMapped aNetworkPrinterCMSPasswordReset/EnabledNeedsPowerbrokerPasscode

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cannot access Tops(z)
  2. Printer needs rerouted
  3. Added JDE Remin
  4. Cannot access PHConnect
  5. VIP Ticket
  6. Cannot access Concur
  7. POL Password Reset
  8. Contractor needs VPN access
  9. AD Password unlock
  10. Rebooting resolved the issue
  11. AD Password Reset
  12. Added JDE Supplemental group
  13. Mapped a Network Drive
  14. Solumina Password Reset
  15. Cannot access UKG
  16. Needs Bitlocker Key
  17. FCGPGMR account needs reset
  18. MFA authentication method change
  19. JDE Password Reset
  20. Non-IT related call
  21. Caller said nevermind, issue cleared
  22. PSOPGMR account needs reset
  23. Contractor needs to be extended
  24. Notes Password Reset
  25. RACF Password Resumed
  26. RACF Password Reset
  27. Printer is Drained
  28. Mapped a Network Printer
  29. CMS Password Reset/Enabled
  30. Needs Powerbroker Passcode