NotesPasswordResetMFAauthenticationmethodchangeCaller saidnevermind,issueclearedMapped aNetworkDriveRebootingresolvedthe issueRACFPasswordResumedPrinterneedsreroutedADPasswordunlockContractorneedsVPNaccessNeedsBitlockerKeyAddedJDEReminPOLPasswordResetNon-ITrelatedcallPSOPGMRaccountneedsresetCannotaccessConcurCMSPasswordReset/EnabledMapped aNetworkPrinterCannotaccessTops(z)SoluminaPasswordResetPrinterisDrainedCannotaccessPHConnectContractorneeds tobeextendedRACFPasswordResetFCGPGMRaccountneedsresetJDEPasswordResetCannotaccessUKGAdded JDESupplementalgroupNeedsPowerbrokerPasscodeVIPTicketADPasswordResetNotesPasswordResetMFAauthenticationmethodchangeCaller saidnevermind,issueclearedMapped aNetworkDriveRebootingresolvedthe issueRACFPasswordResumedPrinterneedsreroutedADPasswordunlockContractorneedsVPNaccessNeedsBitlockerKeyAddedJDEReminPOLPasswordResetNon-ITrelatedcallPSOPGMRaccountneedsresetCannotaccessConcurCMSPasswordReset/EnabledMapped aNetworkPrinterCannotaccessTops(z)SoluminaPasswordResetPrinterisDrainedCannotaccessPHConnectContractorneeds tobeextendedRACFPasswordResetFCGPGMRaccountneedsresetJDEPasswordResetCannotaccessUKGAdded JDESupplementalgroupNeedsPowerbrokerPasscodeVIPTicketADPasswordReset

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Notes Password Reset
  2. MFA authentication method change
  3. Caller said nevermind, issue cleared
  4. Mapped a Network Drive
  5. Rebooting resolved the issue
  6. RACF Password Resumed
  7. Printer needs rerouted
  8. AD Password unlock
  9. Contractor needs VPN access
  10. Needs Bitlocker Key
  11. Added JDE Remin
  12. POL Password Reset
  13. Non-IT related call
  14. PSOPGMR account needs reset
  15. Cannot access Concur
  16. CMS Password Reset/Enabled
  17. Mapped a Network Printer
  18. Cannot access Tops(z)
  19. Solumina Password Reset
  20. Printer is Drained
  21. Cannot access PHConnect
  22. Contractor needs to be extended
  23. RACF Password Reset
  24. FCGPGMR account needs reset
  25. JDE Password Reset
  26. Cannot access UKG
  27. Added JDE Supplemental group
  28. Needs Powerbroker Passcode
  29. VIP Ticket
  30. AD Password Reset