NotesPasswordResetPrinterneedsreroutedCannotaccessConcurAdded JDESupplementalgroupMapped aNetworkDriveRACFPasswordResetMFAauthenticationmethodchangeMapped aNetworkPrinterNon-ITrelatedcallContractorneedsVPNaccessRACFPasswordResumedCannotaccessPHConnectCannotaccessUKGFCGPGMRaccountneedsresetPOLPasswordResetRebootingresolvedthe issuePrinterisDrainedJDEPasswordResetAddedJDEReminCannotaccessTops(z)NeedsBitlockerKeyADPasswordunlockNeedsPowerbrokerPasscodeContractorneeds tobeextendedSoluminaPasswordResetADPasswordResetCaller saidnevermind,issueclearedCMSPasswordReset/EnabledVIPTicketPSOPGMRaccountneedsresetNotesPasswordResetPrinterneedsreroutedCannotaccessConcurAdded JDESupplementalgroupMapped aNetworkDriveRACFPasswordResetMFAauthenticationmethodchangeMapped aNetworkPrinterNon-ITrelatedcallContractorneedsVPNaccessRACFPasswordResumedCannotaccessPHConnectCannotaccessUKGFCGPGMRaccountneedsresetPOLPasswordResetRebootingresolvedthe issuePrinterisDrainedJDEPasswordResetAddedJDEReminCannotaccessTops(z)NeedsBitlockerKeyADPasswordunlockNeedsPowerbrokerPasscodeContractorneeds tobeextendedSoluminaPasswordResetADPasswordResetCaller saidnevermind,issueclearedCMSPasswordReset/EnabledVIPTicketPSOPGMRaccountneedsreset

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Notes Password Reset
  2. Printer needs rerouted
  3. Cannot access Concur
  4. Added JDE Supplemental group
  5. Mapped a Network Drive
  6. RACF Password Reset
  7. MFA authentication method change
  8. Mapped a Network Printer
  9. Non-IT related call
  10. Contractor needs VPN access
  11. RACF Password Resumed
  12. Cannot access PHConnect
  13. Cannot access UKG
  14. FCGPGMR account needs reset
  15. POL Password Reset
  16. Rebooting resolved the issue
  17. Printer is Drained
  18. JDE Password Reset
  19. Added JDE Remin
  20. Cannot access Tops(z)
  21. Needs Bitlocker Key
  22. AD Password unlock
  23. Needs Powerbroker Passcode
  24. Contractor needs to be extended
  25. Solumina Password Reset
  26. AD Password Reset
  27. Caller said nevermind, issue cleared
  28. CMS Password Reset/Enabled
  29. VIP Ticket
  30. PSOPGMR account needs reset