CannotaccessUKGCMSPasswordReset/EnabledPrinterneedsreroutedPSOPGMRaccountneedsresetRACFPasswordResetMFAauthenticationmethodchangeAdded JDESupplementalgroupPOLPasswordResetNon-ITrelatedcallCaller saidnevermind,issueclearedContractorneeds tobeextendedRACFPasswordResumedJDEPasswordResetRebootingresolvedthe issueFCGPGMRaccountneedsresetCannotaccessTops(z)VIPTicketNeedsPowerbrokerPasscodeADPasswordunlockAddedJDEReminCannotaccessPHConnectMapped aNetworkPrinterADPasswordResetPrinterisDrainedCannotaccessConcurMapped aNetworkDriveSoluminaPasswordResetContractorneedsVPNaccessNotesPasswordResetNeedsBitlockerKeyCannotaccessUKGCMSPasswordReset/EnabledPrinterneedsreroutedPSOPGMRaccountneedsresetRACFPasswordResetMFAauthenticationmethodchangeAdded JDESupplementalgroupPOLPasswordResetNon-ITrelatedcallCaller saidnevermind,issueclearedContractorneeds tobeextendedRACFPasswordResumedJDEPasswordResetRebootingresolvedthe issueFCGPGMRaccountneedsresetCannotaccessTops(z)VIPTicketNeedsPowerbrokerPasscodeADPasswordunlockAddedJDEReminCannotaccessPHConnectMapped aNetworkPrinterADPasswordResetPrinterisDrainedCannotaccessConcurMapped aNetworkDriveSoluminaPasswordResetContractorneedsVPNaccessNotesPasswordResetNeedsBitlockerKey

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cannot access UKG
  2. CMS Password Reset/Enabled
  3. Printer needs rerouted
  4. PSOPGMR account needs reset
  5. RACF Password Reset
  6. MFA authentication method change
  7. Added JDE Supplemental group
  8. POL Password Reset
  9. Non-IT related call
  10. Caller said nevermind, issue cleared
  11. Contractor needs to be extended
  12. RACF Password Resumed
  13. JDE Password Reset
  14. Rebooting resolved the issue
  15. FCGPGMR account needs reset
  16. Cannot access Tops(z)
  17. VIP Ticket
  18. Needs Powerbroker Passcode
  19. AD Password unlock
  20. Added JDE Remin
  21. Cannot access PHConnect
  22. Mapped a Network Printer
  23. AD Password Reset
  24. Printer is Drained
  25. Cannot access Concur
  26. Mapped a Network Drive
  27. Solumina Password Reset
  28. Contractor needs VPN access
  29. Notes Password Reset
  30. Needs Bitlocker Key