CannotaccessPHConnectMapped aNetworkPrinterMFAauthenticationmethodchangeContractorneeds tobeextendedRACFPasswordResumedFCGPGMRaccountneedsresetRACFPasswordResetCannotaccessUKGCaller saidnevermind,issueclearedPOLPasswordResetSoluminaPasswordResetAdded JDESupplementalgroupCannotaccessConcurContractorneedsVPNaccessVIPTicketJDEPasswordResetADPasswordunlockPSOPGMRaccountneedsresetADPasswordResetNeedsPowerbrokerPasscodePrinterisDrainedPrinterneedsreroutedCMSPasswordReset/EnabledMapped aNetworkDriveCannotaccessTops(z)NeedsBitlockerKeyNon-ITrelatedcallRebootingresolvedthe issueNotesPasswordResetAddedJDEReminCannotaccessPHConnectMapped aNetworkPrinterMFAauthenticationmethodchangeContractorneeds tobeextendedRACFPasswordResumedFCGPGMRaccountneedsresetRACFPasswordResetCannotaccessUKGCaller saidnevermind,issueclearedPOLPasswordResetSoluminaPasswordResetAdded JDESupplementalgroupCannotaccessConcurContractorneedsVPNaccessVIPTicketJDEPasswordResetADPasswordunlockPSOPGMRaccountneedsresetADPasswordResetNeedsPowerbrokerPasscodePrinterisDrainedPrinterneedsreroutedCMSPasswordReset/EnabledMapped aNetworkDriveCannotaccessTops(z)NeedsBitlockerKeyNon-ITrelatedcallRebootingresolvedthe issueNotesPasswordResetAddedJDERemin

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cannot access PHConnect
  2. Mapped a Network Printer
  3. MFA authentication method change
  4. Contractor needs to be extended
  5. RACF Password Resumed
  6. FCGPGMR account needs reset
  7. RACF Password Reset
  8. Cannot access UKG
  9. Caller said nevermind, issue cleared
  10. POL Password Reset
  11. Solumina Password Reset
  12. Added JDE Supplemental group
  13. Cannot access Concur
  14. Contractor needs VPN access
  15. VIP Ticket
  16. JDE Password Reset
  17. AD Password unlock
  18. PSOPGMR account needs reset
  19. AD Password Reset
  20. Needs Powerbroker Passcode
  21. Printer is Drained
  22. Printer needs rerouted
  23. CMS Password Reset/Enabled
  24. Mapped a Network Drive
  25. Cannot access Tops(z)
  26. Needs Bitlocker Key
  27. Non-IT related call
  28. Rebooting resolved the issue
  29. Notes Password Reset
  30. Added JDE Remin