MFAauthenticationmethodchangeCannotaccessConcurCaller saidnevermind,issueclearedADPasswordunlockAdded JDESupplementalgroupNeedsBitlockerKeyCannotaccessTops(z)Rebootingresolvedthe issueFCGPGMRaccountneedsresetCMSPasswordReset/EnabledAddedJDEReminContractorneeds tobeextendedPOLPasswordResetPrinterisDrainedRACFPasswordResetADPasswordResetMapped aNetworkDrivePrinterneedsreroutedVIPTicketPSOPGMRaccountneedsresetContractorneedsVPNaccessCannotaccessUKGRACFPasswordResumedNotesPasswordResetJDEPasswordResetNon-ITrelatedcallCannotaccessPHConnectNeedsPowerbrokerPasscodeSoluminaPasswordResetMapped aNetworkPrinterMFAauthenticationmethodchangeCannotaccessConcurCaller saidnevermind,issueclearedADPasswordunlockAdded JDESupplementalgroupNeedsBitlockerKeyCannotaccessTops(z)Rebootingresolvedthe issueFCGPGMRaccountneedsresetCMSPasswordReset/EnabledAddedJDEReminContractorneeds tobeextendedPOLPasswordResetPrinterisDrainedRACFPasswordResetADPasswordResetMapped aNetworkDrivePrinterneedsreroutedVIPTicketPSOPGMRaccountneedsresetContractorneedsVPNaccessCannotaccessUKGRACFPasswordResumedNotesPasswordResetJDEPasswordResetNon-ITrelatedcallCannotaccessPHConnectNeedsPowerbrokerPasscodeSoluminaPasswordResetMapped aNetworkPrinter

Customer Service Week BINGO DAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MFA authentication method change
  2. Cannot access Concur
  3. Caller said nevermind, issue cleared
  4. AD Password unlock
  5. Added JDE Supplemental group
  6. Needs Bitlocker Key
  7. Cannot access Tops(z)
  8. Rebooting resolved the issue
  9. FCGPGMR account needs reset
  10. CMS Password Reset/Enabled
  11. Added JDE Remin
  12. Contractor needs to be extended
  13. POL Password Reset
  14. Printer is Drained
  15. RACF Password Reset
  16. AD Password Reset
  17. Mapped a Network Drive
  18. Printer needs rerouted
  19. VIP Ticket
  20. PSOPGMR account needs reset
  21. Contractor needs VPN access
  22. Cannot access UKG
  23. RACF Password Resumed
  24. Notes Password Reset
  25. JDE Password Reset
  26. Non-IT related call
  27. Cannot access PHConnect
  28. Needs Powerbroker Passcode
  29. Solumina Password Reset
  30. Mapped a Network Printer