Provide Electronic Payer ID Caller has the same name as you Complete call without using hold Caller asks about Telehealth Inpatient Referral Thank caller for holding Gave Claim(s) Status BMCHP Rep transfers Member Network Status Check Provider requesting authorization OON Benefit Exception Request Transfer to another Beacon Service Center NPSL Status Check Caller requests interpreter Accessed the Vault Caller's name stars with "B" Gave Claims Address Illinois Caller Verify Eligibility & Benefits BHO.com adv at end of call INN status confirmed OON Provider Call Out to lunch on time Caller forgot to hang up Boston/MA caller Outpatient referral VPN drop/reconnect New York caller Transfer to plan/Medical Provide Electronic Payer ID Caller has the same name as you Complete call without using hold Caller asks about Telehealth Inpatient Referral Thank caller for holding Gave Claim(s) Status BMCHP Rep transfers Member Network Status Check Provider requesting authorization OON Benefit Exception Request Transfer to another Beacon Service Center NPSL Status Check Caller requests interpreter Accessed the Vault Caller's name stars with "B" Gave Claims Address Illinois Caller Verify Eligibility & Benefits BHO.com adv at end of call INN status confirmed OON Provider Call Out to lunch on time Caller forgot to hang up Boston/MA caller Outpatient referral VPN drop/reconnect New York caller Transfer to plan/Medical
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Provide Electronic Payer ID
I-Caller has the same name as you
G-Complete call without using hold
G-Caller asks about Telehealth
I-Inpatient Referral
O-Thank caller for holding
G-Gave Claim(s)
Status
B-BMCHP Rep transfers Member
N-Network Status Check
G-Provider requesting authorization
O-OON Benefit Exception Request
B-Transfer to another Beacon Service Center
N-NPSL Status Check
B-Caller requests interpreter
G-Accessed the Vault
B-Caller's name stars with "B"
G-Gave Claims Address
I-Illinois Caller
O-Verify Eligibility & Benefits
B-BHO.com adv at end of call
I-INN status confirmed
O-OON Provider Call
O-Out to lunch on time
I-Caller forgot to hang up
B-Boston/MA caller
O-Outpatient referral
I-VPN drop/reconnect
N-New York caller
N-Transfer to plan/Medical