Flo-TechTicketSecureFTPRequestPhoneTransferto originalAnalystCassyVos P3WrongNumberCall /TicketEditDistributionListTicket forParentIssueOnewordticket titleTicketnumber thatends inDoubles (Ex.INC0290811)User asksfor call aftersubmittingemail ticket.TrailBalanceTicketBlankTicketTitleCollaborateresetexternaluser PWOfficeServicesTicketFW: or RE:in TicketShortDescriptionLive chatthat isn'tyour ticketEmailAliasRequestARCRequestPingingL2 SDfor P3Self Serviceticket thatsays"Urgent"Stay WellAppTicketUsersubmittedticket onbehalf ofsomeone elseUpdateSharedMailboxHardwareRequestLaptopWon'tPower OnTCPIntegrationProdUserreferencesL3 Teammember bynameOutlookOfflineTicketWorkstreamLicenseWorkpaperReviewRequestUser requestto "Escalateto X team /person"Userreferencestheir ACSTech bynameIntuneInstallTicketMissingRequiredInfoRecordingthe ROKIIssuecaused byrecentupdateFlo-TechTicketSecureFTPRequestPhoneTransferto originalAnalystCassyVos P3WrongNumberCall /TicketEditDistributionListTicket forParentIssueOnewordticket titleTicketnumber thatends inDoubles (Ex.INC0290811)User asksfor call aftersubmittingemail ticket.TrailBalanceTicketBlankTicketTitleCollaborateresetexternaluser PWOfficeServicesTicketFW: or RE:in TicketShortDescriptionLive chatthat isn'tyour ticketEmailAliasRequestARCRequestPingingL2 SDfor P3Self Serviceticket thatsays"Urgent"Stay WellAppTicketUsersubmittedticket onbehalf ofsomeone elseUpdateSharedMailboxHardwareRequestLaptopWon'tPower OnTCPIntegrationProdUserreferencesL3 Teammember bynameOutlookOfflineTicketWorkstreamLicenseWorkpaperReviewRequestUser requestto "Escalateto X team /person"Userreferencestheir ACSTech bynameIntuneInstallTicketMissingRequiredInfoRecordingthe ROKIIssuecaused byrecentupdate

SD Ticket Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Flo-Tech Ticket
  2. Secure FTP Request
  3. Phone Transfer to original Analyst
  4. Cassy Vos P3
  5. Wrong Number Call / Ticket
  6. Edit Distribution List
  7. Ticket for Parent Issue
  8. One word ticket title
  9. Ticket number that ends in Doubles (Ex. INC0290811)
  10. User asks for call after submitting email ticket.
  11. Trail Balance Ticket
  12. Blank Ticket Title
  13. Collaborate reset external user PW
  14. Office Services Ticket
  15. FW: or RE: in Ticket Short Description
  16. Live chat that isn't your ticket
  17. Email Alias Request
  18. ARC Request
  19. Pinging L2 SD for P3
  20. Self Service ticket that says "Urgent"
  21. Stay Well App Ticket
  22. User submitted ticket on behalf of someone else
  23. Update Shared Mailbox
  24. Hardware Request
  25. Laptop Won't Power On
  26. TCP Integration Prod
  27. User references L3 Team member by name
  28. Outlook Offline Ticket
  29. Workstream License
  30. Workpaper Review Request
  31. User request to "Escalate to X team / person"
  32. User references their ACS Tech by name
  33. Intune Install
  34. Ticket Missing Required Info
  35. Recording the ROKI
  36. Issue caused by recent update