Userreferencestheir ACSTech bynameBlankTicketTitleWorkpaperReviewRequestTicketnumber thatends inDoubles (Ex.INC0290811)IntuneInstallARCRequestHardwareRequestRecordingthe ROKITicketMissingRequiredInfoFlo-TechTicketStay WellAppTicketUserreferencesL3 Teammember bynameOfficeServicesTicketIssuecaused byrecentupdateOnewordticket titleWorkstreamLicenseLive chatthat isn'tyour ticketFW: or RE:in TicketShortDescriptionPingingL2 SDfor P3SecureFTPRequestEditDistributionListTrailBalanceTicketCassyVos P3OutlookOfflineTicketEmailAliasRequestLaptopWon'tPower OnCollaborateresetexternaluser PWUsersubmittedticket onbehalf ofsomeone elseUser asksfor call aftersubmittingemail ticket.UpdateSharedMailboxSelf Serviceticket thatsays"Urgent"User requestto "Escalateto X team /person"Ticket forParentIssueWrongNumberCall /TicketTCPIntegrationProdPhoneTransferto originalAnalystUserreferencestheir ACSTech bynameBlankTicketTitleWorkpaperReviewRequestTicketnumber thatends inDoubles (Ex.INC0290811)IntuneInstallARCRequestHardwareRequestRecordingthe ROKITicketMissingRequiredInfoFlo-TechTicketStay WellAppTicketUserreferencesL3 Teammember bynameOfficeServicesTicketIssuecaused byrecentupdateOnewordticket titleWorkstreamLicenseLive chatthat isn'tyour ticketFW: or RE:in TicketShortDescriptionPingingL2 SDfor P3SecureFTPRequestEditDistributionListTrailBalanceTicketCassyVos P3OutlookOfflineTicketEmailAliasRequestLaptopWon'tPower OnCollaborateresetexternaluser PWUsersubmittedticket onbehalf ofsomeone elseUser asksfor call aftersubmittingemail ticket.UpdateSharedMailboxSelf Serviceticket thatsays"Urgent"User requestto "Escalateto X team /person"Ticket forParentIssueWrongNumberCall /TicketTCPIntegrationProdPhoneTransferto originalAnalyst

SD Ticket Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User references their ACS Tech by name
  2. Blank Ticket Title
  3. Workpaper Review Request
  4. Ticket number that ends in Doubles (Ex. INC0290811)
  5. Intune Install
  6. ARC Request
  7. Hardware Request
  8. Recording the ROKI
  9. Ticket Missing Required Info
  10. Flo-Tech Ticket
  11. Stay Well App Ticket
  12. User references L3 Team member by name
  13. Office Services Ticket
  14. Issue caused by recent update
  15. One word ticket title
  16. Workstream License
  17. Live chat that isn't your ticket
  18. FW: or RE: in Ticket Short Description
  19. Pinging L2 SD for P3
  20. Secure FTP Request
  21. Edit Distribution List
  22. Trail Balance Ticket
  23. Cassy Vos P3
  24. Outlook Offline Ticket
  25. Email Alias Request
  26. Laptop Won't Power On
  27. Collaborate reset external user PW
  28. User submitted ticket on behalf of someone else
  29. User asks for call after submitting email ticket.
  30. Update Shared Mailbox
  31. Self Service ticket that says "Urgent"
  32. User request to "Escalate to X team / person"
  33. Ticket for Parent Issue
  34. Wrong Number Call / Ticket
  35. TCP Integration Prod
  36. Phone Transfer to original Analyst