HardwareRequestIssuecaused byrecentupdateOfficeServicesTicketOnewordticket titleEditDistributionListWorkstreamLicenseRecordingthe ROKIIntuneInstallTicketnumber thatends inDoubles (Ex.INC0290811)CassyVos P3Flo-TechTicketLaptopWon'tPower OnUser asksfor call aftersubmittingemail ticket.ARCRequestWorkpaperReviewRequestSecureFTPRequestWrongNumberCall /TicketTrailBalanceTicketLive chatthat isn'tyour ticketTicketMissingRequiredInfoEmailAliasRequestStay WellAppTicketUserreferencestheir ACSTech bynameBlankTicketTitleUser requestto "Escalateto X team /person"PhoneTransferto originalAnalystUserreferencesL3 Teammember bynameOutlookOfflineTicketSelf Serviceticket thatsays"Urgent"TCPIntegrationProdCollaborateresetexternaluser PWTicket forParentIssueUsersubmittedticket onbehalf ofsomeone elsePingingL2 SDfor P3FW: or RE:in TicketShortDescriptionUpdateSharedMailboxHardwareRequestIssuecaused byrecentupdateOfficeServicesTicketOnewordticket titleEditDistributionListWorkstreamLicenseRecordingthe ROKIIntuneInstallTicketnumber thatends inDoubles (Ex.INC0290811)CassyVos P3Flo-TechTicketLaptopWon'tPower OnUser asksfor call aftersubmittingemail ticket.ARCRequestWorkpaperReviewRequestSecureFTPRequestWrongNumberCall /TicketTrailBalanceTicketLive chatthat isn'tyour ticketTicketMissingRequiredInfoEmailAliasRequestStay WellAppTicketUserreferencestheir ACSTech bynameBlankTicketTitleUser requestto "Escalateto X team /person"PhoneTransferto originalAnalystUserreferencesL3 Teammember bynameOutlookOfflineTicketSelf Serviceticket thatsays"Urgent"TCPIntegrationProdCollaborateresetexternaluser PWTicket forParentIssueUsersubmittedticket onbehalf ofsomeone elsePingingL2 SDfor P3FW: or RE:in TicketShortDescriptionUpdateSharedMailbox

SD Ticket Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hardware Request
  2. Issue caused by recent update
  3. Office Services Ticket
  4. One word ticket title
  5. Edit Distribution List
  6. Workstream License
  7. Recording the ROKI
  8. Intune Install
  9. Ticket number that ends in Doubles (Ex. INC0290811)
  10. Cassy Vos P3
  11. Flo-Tech Ticket
  12. Laptop Won't Power On
  13. User asks for call after submitting email ticket.
  14. ARC Request
  15. Workpaper Review Request
  16. Secure FTP Request
  17. Wrong Number Call / Ticket
  18. Trail Balance Ticket
  19. Live chat that isn't your ticket
  20. Ticket Missing Required Info
  21. Email Alias Request
  22. Stay Well App Ticket
  23. User references their ACS Tech by name
  24. Blank Ticket Title
  25. User request to "Escalate to X team / person"
  26. Phone Transfer to original Analyst
  27. User references L3 Team member by name
  28. Outlook Offline Ticket
  29. Self Service ticket that says "Urgent"
  30. TCP Integration Prod
  31. Collaborate reset external user PW
  32. Ticket for Parent Issue
  33. User submitted ticket on behalf of someone else
  34. Pinging L2 SD for P3
  35. FW: or RE: in Ticket Short Description
  36. Update Shared Mailbox