Enteredan orderfor WillCallEnteredan orderto ship viaR&LEntered anorder to shipvia FedExGroundCustomerreplied witha smiley facehelped afellowCSRTook 5ordersover thephone"Happytohelp!"Used acustomer'sname in aconversationMade acustomerlaughEnteredan orderfor Nova"I canhelp withthat"Diffuseda difficultsituation"How canI help youtoday?"Showedappreciationfor acoworker"Can I helpyou withanythingelse?"Personalizeyour emailat orderreceiptHelp asalesrepPersonalizeyour O/AemailAll trainingcompletedin SuperiorUniversityGet toknow anewemployeeentered15 ordersin 1 dayentereddirectship orderRead anarticle aboutprovidinggreat serviceThank acustomerfor theirbusinessEnteredan orderfor WillCallEnteredan orderto ship viaR&LEntered anorder to shipvia FedExGroundCustomerreplied witha smiley facehelped afellowCSRTook 5ordersover thephone"Happytohelp!"Used acustomer'sname in aconversationMade acustomerlaughEnteredan orderfor Nova"I canhelp withthat"Diffuseda difficultsituation"How canI help youtoday?"Showedappreciationfor acoworker"Can I helpyou withanythingelse?"Personalizeyour emailat orderreceiptHelp asalesrepPersonalizeyour O/AemailAll trainingcompletedin SuperiorUniversityGet toknow anewemployeeentered15 ordersin 1 dayentereddirectship orderRead anarticle aboutprovidinggreat serviceThank acustomerfor theirbusiness

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered an order for Will Call
  2. Entered an order to ship via R&L
  3. Entered an order to ship via FedEx Ground
  4. Customer replied with a smiley face
  5. helped a fellow CSR
  6. Took 5 orders over the phone
  7. "Happy to help!"
  8. Used a customer's name in a conversation
  9. Made a customer laugh
  10. Entered an order for Nova
  11. "I can help with that"
  12. Diffused a difficult situation
  13. "How can I help you today?"
  14. Showed appreciation for a coworker
  15. "Can I help you with anything else?"
  16. Personalize your email at order receipt
  17. Help a sales rep
  18. Personalize your O/A email
  19. All training completed in Superior University
  20. Get to know a new employee
  21. entered 15 orders in 1 day
  22. entered direct ship order
  23. Read an article about providing great service
  24. Thank a customer for their business