Enteredan orderto ship viaR&L"I canhelp withthat""Can I helpyou withanythingelse?"Enteredan orderfor NovaEntered anorder to shipvia FedExGround"Happytohelp!"Made acustomerlaughDiffuseda difficultsituationTook 5ordersover thephonePersonalizeyour emailat orderreceiptShowedappreciationfor acoworkerPersonalizeyour O/AemailUsed acustomer'sname in aconversationEnteredan orderfor WillCallThank acustomerfor theirbusinessCustomerreplied witha smiley faceentereddirectship orderAll trainingcompletedin SuperiorUniversityHelp asalesrepentered15 ordersin 1 day"How canI help youtoday?"Read anarticle aboutprovidinggreat serviceGet toknow anewemployeehelped afellowCSREnteredan orderto ship viaR&L"I canhelp withthat""Can I helpyou withanythingelse?"Enteredan orderfor NovaEntered anorder to shipvia FedExGround"Happytohelp!"Made acustomerlaughDiffuseda difficultsituationTook 5ordersover thephonePersonalizeyour emailat orderreceiptShowedappreciationfor acoworkerPersonalizeyour O/AemailUsed acustomer'sname in aconversationEnteredan orderfor WillCallThank acustomerfor theirbusinessCustomerreplied witha smiley faceentereddirectship orderAll trainingcompletedin SuperiorUniversityHelp asalesrepentered15 ordersin 1 day"How canI help youtoday?"Read anarticle aboutprovidinggreat serviceGet toknow anewemployeehelped afellowCSR

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered an order to ship via R&L
  2. "I can help with that"
  3. "Can I help you with anything else?"
  4. Entered an order for Nova
  5. Entered an order to ship via FedEx Ground
  6. "Happy to help!"
  7. Made a customer laugh
  8. Diffused a difficult situation
  9. Took 5 orders over the phone
  10. Personalize your email at order receipt
  11. Showed appreciation for a coworker
  12. Personalize your O/A email
  13. Used a customer's name in a conversation
  14. Entered an order for Will Call
  15. Thank a customer for their business
  16. Customer replied with a smiley face
  17. entered direct ship order
  18. All training completed in Superior University
  19. Help a sales rep
  20. entered 15 orders in 1 day
  21. "How can I help you today?"
  22. Read an article about providing great service
  23. Get to know a new employee
  24. helped a fellow CSR