Enteredan orderto ship viaR&Lentered15 ordersin 1 dayThank acustomerfor theirbusinessEnteredan orderfor Nova"How canI help youtoday?"Took 5ordersover thephonehelped afellowCSR"Happytohelp!"Enteredan orderfor WillCallAll trainingcompletedin SuperiorUniversityPersonalizeyour emailat orderreceiptentereddirectship orderUsed acustomer'sname in aconversationShowedappreciationfor acoworkerDiffuseda difficultsituationCustomerreplied witha smiley facePersonalizeyour O/AemailRead anarticle aboutprovidinggreat service"I canhelp withthat"Entered anorder to shipvia FedExGround"Can I helpyou withanythingelse?"Help asalesrepGet toknow anewemployeeMade acustomerlaughEnteredan orderto ship viaR&Lentered15 ordersin 1 dayThank acustomerfor theirbusinessEnteredan orderfor Nova"How canI help youtoday?"Took 5ordersover thephonehelped afellowCSR"Happytohelp!"Enteredan orderfor WillCallAll trainingcompletedin SuperiorUniversityPersonalizeyour emailat orderreceiptentereddirectship orderUsed acustomer'sname in aconversationShowedappreciationfor acoworkerDiffuseda difficultsituationCustomerreplied witha smiley facePersonalizeyour O/AemailRead anarticle aboutprovidinggreat service"I canhelp withthat"Entered anorder to shipvia FedExGround"Can I helpyou withanythingelse?"Help asalesrepGet toknow anewemployeeMade acustomerlaugh

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered an order to ship via R&L
  2. entered 15 orders in 1 day
  3. Thank a customer for their business
  4. Entered an order for Nova
  5. "How can I help you today?"
  6. Took 5 orders over the phone
  7. helped a fellow CSR
  8. "Happy to help!"
  9. Entered an order for Will Call
  10. All training completed in Superior University
  11. Personalize your email at order receipt
  12. entered direct ship order
  13. Used a customer's name in a conversation
  14. Showed appreciation for a coworker
  15. Diffused a difficult situation
  16. Customer replied with a smiley face
  17. Personalize your O/A email
  18. Read an article about providing great service
  19. "I can help with that"
  20. Entered an order to ship via FedEx Ground
  21. "Can I help you with anything else?"
  22. Help a sales rep
  23. Get to know a new employee
  24. Made a customer laugh