Thank acustomerfor theirbusinessTook 5ordersover thephoneHelp asalesrepEntered anorder to shipvia FedExGroundShowedappreciationfor acoworkerMade acustomerlaugh"How canI help youtoday?"Customerreplied witha smiley face"Happytohelp!"helped afellowCSREnteredan orderfor WillCall"I canhelp withthat"Read anarticle aboutprovidinggreat serviceUsed acustomer'sname in aconversationentered15 ordersin 1 dayPersonalizeyour emailat orderreceiptAll trainingcompletedin SuperiorUniversity"Can I helpyou withanythingelse?"Diffuseda difficultsituationPersonalizeyour O/AemailGet toknow anewemployeeEnteredan orderto ship viaR&Lentereddirectship orderEnteredan orderfor NovaThank acustomerfor theirbusinessTook 5ordersover thephoneHelp asalesrepEntered anorder to shipvia FedExGroundShowedappreciationfor acoworkerMade acustomerlaugh"How canI help youtoday?"Customerreplied witha smiley face"Happytohelp!"helped afellowCSREnteredan orderfor WillCall"I canhelp withthat"Read anarticle aboutprovidinggreat serviceUsed acustomer'sname in aconversationentered15 ordersin 1 dayPersonalizeyour emailat orderreceiptAll trainingcompletedin SuperiorUniversity"Can I helpyou withanythingelse?"Diffuseda difficultsituationPersonalizeyour O/AemailGet toknow anewemployeeEnteredan orderto ship viaR&Lentereddirectship orderEnteredan orderfor Nova

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a customer for their business
  2. Took 5 orders over the phone
  3. Help a sales rep
  4. Entered an order to ship via FedEx Ground
  5. Showed appreciation for a coworker
  6. Made a customer laugh
  7. "How can I help you today?"
  8. Customer replied with a smiley face
  9. "Happy to help!"
  10. helped a fellow CSR
  11. Entered an order for Will Call
  12. "I can help with that"
  13. Read an article about providing great service
  14. Used a customer's name in a conversation
  15. entered 15 orders in 1 day
  16. Personalize your email at order receipt
  17. All training completed in Superior University
  18. "Can I help you with anything else?"
  19. Diffused a difficult situation
  20. Personalize your O/A email
  21. Get to know a new employee
  22. Entered an order to ship via R&L
  23. entered direct ship order
  24. Entered an order for Nova