Entered anorder to shipvia FedExGroundTook 5ordersover thephonePersonalizeyour emailat orderreceiptAll trainingcompletedin SuperiorUniversityThank acustomerfor theirbusinessEnteredan orderto ship viaR&LHelp asalesrephelped afellowCSRentereddirectship orderUsed acustomer'sname in aconversationMade acustomerlaughShowedappreciationfor acoworker"How canI help youtoday?""I canhelp withthat"Enteredan orderfor NovaDiffuseda difficultsituation"Can I helpyou withanythingelse?"Read anarticle aboutprovidinggreat servicePersonalizeyour O/Aemail"Happytohelp!"entered15 ordersin 1 dayEnteredan orderfor WillCallCustomerreplied witha smiley faceGet toknow anewemployeeEntered anorder to shipvia FedExGroundTook 5ordersover thephonePersonalizeyour emailat orderreceiptAll trainingcompletedin SuperiorUniversityThank acustomerfor theirbusinessEnteredan orderto ship viaR&LHelp asalesrephelped afellowCSRentereddirectship orderUsed acustomer'sname in aconversationMade acustomerlaughShowedappreciationfor acoworker"How canI help youtoday?""I canhelp withthat"Enteredan orderfor NovaDiffuseda difficultsituation"Can I helpyou withanythingelse?"Read anarticle aboutprovidinggreat servicePersonalizeyour O/Aemail"Happytohelp!"entered15 ordersin 1 dayEnteredan orderfor WillCallCustomerreplied witha smiley faceGet toknow anewemployee

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered an order to ship via FedEx Ground
  2. Took 5 orders over the phone
  3. Personalize your email at order receipt
  4. All training completed in Superior University
  5. Thank a customer for their business
  6. Entered an order to ship via R&L
  7. Help a sales rep
  8. helped a fellow CSR
  9. entered direct ship order
  10. Used a customer's name in a conversation
  11. Made a customer laugh
  12. Showed appreciation for a coworker
  13. "How can I help you today?"
  14. "I can help with that"
  15. Entered an order for Nova
  16. Diffused a difficult situation
  17. "Can I help you with anything else?"
  18. Read an article about providing great service
  19. Personalize your O/A email
  20. "Happy to help!"
  21. entered 15 orders in 1 day
  22. Entered an order for Will Call
  23. Customer replied with a smiley face
  24. Get to know a new employee