All trainingcompletedin SuperiorUniversityShowedappreciationfor acoworkerMade acustomerlaughEnteredan orderto ship viaR&L"Can I helpyou withanythingelse?"Used acustomer'sname in aconversationThank acustomerfor theirbusinessGet toknow anewemployeeentereddirectship orderEnteredan orderfor WillCall"I canhelp withthat"Enteredan orderfor NovaCustomerreplied witha smiley face"Happytohelp!"Took 5ordersover thephoneHelp asalesrepEntered anorder to shipvia FedExGroundRead anarticle aboutprovidinggreat servicePersonalizeyour O/AemailDiffuseda difficultsituationPersonalizeyour emailat orderreceiptentered15 ordersin 1 dayhelped afellowCSR"How canI help youtoday?"All trainingcompletedin SuperiorUniversityShowedappreciationfor acoworkerMade acustomerlaughEnteredan orderto ship viaR&L"Can I helpyou withanythingelse?"Used acustomer'sname in aconversationThank acustomerfor theirbusinessGet toknow anewemployeeentereddirectship orderEnteredan orderfor WillCall"I canhelp withthat"Enteredan orderfor NovaCustomerreplied witha smiley face"Happytohelp!"Took 5ordersover thephoneHelp asalesrepEntered anorder to shipvia FedExGroundRead anarticle aboutprovidinggreat servicePersonalizeyour O/AemailDiffuseda difficultsituationPersonalizeyour emailat orderreceiptentered15 ordersin 1 dayhelped afellowCSR"How canI help youtoday?"

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All training completed in Superior University
  2. Showed appreciation for a coworker
  3. Made a customer laugh
  4. Entered an order to ship via R&L
  5. "Can I help you with anything else?"
  6. Used a customer's name in a conversation
  7. Thank a customer for their business
  8. Get to know a new employee
  9. entered direct ship order
  10. Entered an order for Will Call
  11. "I can help with that"
  12. Entered an order for Nova
  13. Customer replied with a smiley face
  14. "Happy to help!"
  15. Took 5 orders over the phone
  16. Help a sales rep
  17. Entered an order to ship via FedEx Ground
  18. Read an article about providing great service
  19. Personalize your O/A email
  20. Diffused a difficult situation
  21. Personalize your email at order receipt
  22. entered 15 orders in 1 day
  23. helped a fellow CSR
  24. "How can I help you today?"