Read anarticle aboutprovidinggreat servicehelped afellowCSRentered15 ordersin 1 dayCustomerreplied witha smiley faceMade acustomerlaughShowedappreciationfor acoworker"Happytohelp!"Took 5ordersover thephonePersonalizeyour O/AemailHelp asalesrepEnteredan orderto ship viaR&LGet toknow anewemployee"Can I helpyou withanythingelse?"All trainingcompletedin SuperiorUniversityEnteredan orderfor NovaThank acustomerfor theirbusinessentereddirectship orderEnteredan orderfor WillCallUsed acustomer'sname in aconversationPersonalizeyour emailat orderreceipt"How canI help youtoday?""I canhelp withthat"Entered anorder to shipvia FedExGroundDiffuseda difficultsituationRead anarticle aboutprovidinggreat servicehelped afellowCSRentered15 ordersin 1 dayCustomerreplied witha smiley faceMade acustomerlaughShowedappreciationfor acoworker"Happytohelp!"Took 5ordersover thephonePersonalizeyour O/AemailHelp asalesrepEnteredan orderto ship viaR&LGet toknow anewemployee"Can I helpyou withanythingelse?"All trainingcompletedin SuperiorUniversityEnteredan orderfor NovaThank acustomerfor theirbusinessentereddirectship orderEnteredan orderfor WillCallUsed acustomer'sname in aconversationPersonalizeyour emailat orderreceipt"How canI help youtoday?""I canhelp withthat"Entered anorder to shipvia FedExGroundDiffuseda difficultsituation

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read an article about providing great service
  2. helped a fellow CSR
  3. entered 15 orders in 1 day
  4. Customer replied with a smiley face
  5. Made a customer laugh
  6. Showed appreciation for a coworker
  7. "Happy to help!"
  8. Took 5 orders over the phone
  9. Personalize your O/A email
  10. Help a sales rep
  11. Entered an order to ship via R&L
  12. Get to know a new employee
  13. "Can I help you with anything else?"
  14. All training completed in Superior University
  15. Entered an order for Nova
  16. Thank a customer for their business
  17. entered direct ship order
  18. Entered an order for Will Call
  19. Used a customer's name in a conversation
  20. Personalize your email at order receipt
  21. "How can I help you today?"
  22. "I can help with that"
  23. Entered an order to ship via FedEx Ground
  24. Diffused a difficult situation