entereddirectship orderEnteredan orderfor NovaEntered anorder to shipvia FedExGround"How canI help youtoday?"All trainingcompletedin SuperiorUniversityGet toknow anewemployee"Can I helpyou withanythingelse?"Enteredan orderfor WillCallhelped afellowCSRUsed acustomer'sname in aconversationMade acustomerlaughRead anarticle aboutprovidinggreat serviceentered15 ordersin 1 dayEnteredan orderto ship viaR&LPersonalizeyour emailat orderreceiptThank acustomerfor theirbusinessHelp asalesrepDiffuseda difficultsituationCustomerreplied witha smiley faceShowedappreciationfor acoworkerPersonalizeyour O/Aemail"I canhelp withthat"Took 5ordersover thephone"Happytohelp!"entereddirectship orderEnteredan orderfor NovaEntered anorder to shipvia FedExGround"How canI help youtoday?"All trainingcompletedin SuperiorUniversityGet toknow anewemployee"Can I helpyou withanythingelse?"Enteredan orderfor WillCallhelped afellowCSRUsed acustomer'sname in aconversationMade acustomerlaughRead anarticle aboutprovidinggreat serviceentered15 ordersin 1 dayEnteredan orderto ship viaR&LPersonalizeyour emailat orderreceiptThank acustomerfor theirbusinessHelp asalesrepDiffuseda difficultsituationCustomerreplied witha smiley faceShowedappreciationfor acoworkerPersonalizeyour O/Aemail"I canhelp withthat"Took 5ordersover thephone"Happytohelp!"

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. entered direct ship order
  2. Entered an order for Nova
  3. Entered an order to ship via FedEx Ground
  4. "How can I help you today?"
  5. All training completed in Superior University
  6. Get to know a new employee
  7. "Can I help you with anything else?"
  8. Entered an order for Will Call
  9. helped a fellow CSR
  10. Used a customer's name in a conversation
  11. Made a customer laugh
  12. Read an article about providing great service
  13. entered 15 orders in 1 day
  14. Entered an order to ship via R&L
  15. Personalize your email at order receipt
  16. Thank a customer for their business
  17. Help a sales rep
  18. Diffused a difficult situation
  19. Customer replied with a smiley face
  20. Showed appreciation for a coworker
  21. Personalize your O/A email
  22. "I can help with that"
  23. Took 5 orders over the phone
  24. "Happy to help!"