Enteredan orderto ship viaR&Lentereddirectship orderThank acustomerfor theirbusiness"Can I helpyou withanythingelse?"Diffuseda difficultsituation"How canI help youtoday?"Enteredan orderfor WillCallGet toknow anewemployeeentered15 ordersin 1 day"Happytohelp!"Made acustomerlaughUsed acustomer'sname in aconversationPersonalizeyour emailat orderreceiptCustomerreplied witha smiley faceHelp asalesrep"I canhelp withthat"All trainingcompletedin SuperiorUniversityEnteredan orderfor NovaRead anarticle aboutprovidinggreat servicehelped afellowCSRTook 5ordersover thephonePersonalizeyour O/AemailShowedappreciationfor acoworkerEntered anorder to shipvia FedExGroundEnteredan orderto ship viaR&Lentereddirectship orderThank acustomerfor theirbusiness"Can I helpyou withanythingelse?"Diffuseda difficultsituation"How canI help youtoday?"Enteredan orderfor WillCallGet toknow anewemployeeentered15 ordersin 1 day"Happytohelp!"Made acustomerlaughUsed acustomer'sname in aconversationPersonalizeyour emailat orderreceiptCustomerreplied witha smiley faceHelp asalesrep"I canhelp withthat"All trainingcompletedin SuperiorUniversityEnteredan orderfor NovaRead anarticle aboutprovidinggreat servicehelped afellowCSRTook 5ordersover thephonePersonalizeyour O/AemailShowedappreciationfor acoworkerEntered anorder to shipvia FedExGround

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered an order to ship via R&L
  2. entered direct ship order
  3. Thank a customer for their business
  4. "Can I help you with anything else?"
  5. Diffused a difficult situation
  6. "How can I help you today?"
  7. Entered an order for Will Call
  8. Get to know a new employee
  9. entered 15 orders in 1 day
  10. "Happy to help!"
  11. Made a customer laugh
  12. Used a customer's name in a conversation
  13. Personalize your email at order receipt
  14. Customer replied with a smiley face
  15. Help a sales rep
  16. "I can help with that"
  17. All training completed in Superior University
  18. Entered an order for Nova
  19. Read an article about providing great service
  20. helped a fellow CSR
  21. Took 5 orders over the phone
  22. Personalize your O/A email
  23. Showed appreciation for a coworker
  24. Entered an order to ship via FedEx Ground