Enteredan orderfor Novahelped afellowCSRTook 5ordersover thephone"I canhelp withthat"Read anarticle aboutprovidinggreat serviceMade acustomerlaughCustomerreplied witha smiley faceEnteredan orderto ship viaR&L"Can I helpyou withanythingelse?"Personalizeyour O/AemailGet toknow anewemployeeAll trainingcompletedin SuperiorUniversityDiffuseda difficultsituationEnteredan orderfor WillCallUsed acustomer'sname in aconversationEntered anorder to shipvia FedExGround"How canI help youtoday?"Personalizeyour emailat orderreceiptHelp asalesrepentered15 ordersin 1 dayShowedappreciationfor acoworkerThank acustomerfor theirbusinessentereddirectship order"Happytohelp!"Enteredan orderfor Novahelped afellowCSRTook 5ordersover thephone"I canhelp withthat"Read anarticle aboutprovidinggreat serviceMade acustomerlaughCustomerreplied witha smiley faceEnteredan orderto ship viaR&L"Can I helpyou withanythingelse?"Personalizeyour O/AemailGet toknow anewemployeeAll trainingcompletedin SuperiorUniversityDiffuseda difficultsituationEnteredan orderfor WillCallUsed acustomer'sname in aconversationEntered anorder to shipvia FedExGround"How canI help youtoday?"Personalizeyour emailat orderreceiptHelp asalesrepentered15 ordersin 1 dayShowedappreciationfor acoworkerThank acustomerfor theirbusinessentereddirectship order"Happytohelp!"

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered an order for Nova
  2. helped a fellow CSR
  3. Took 5 orders over the phone
  4. "I can help with that"
  5. Read an article about providing great service
  6. Made a customer laugh
  7. Customer replied with a smiley face
  8. Entered an order to ship via R&L
  9. "Can I help you with anything else?"
  10. Personalize your O/A email
  11. Get to know a new employee
  12. All training completed in Superior University
  13. Diffused a difficult situation
  14. Entered an order for Will Call
  15. Used a customer's name in a conversation
  16. Entered an order to ship via FedEx Ground
  17. "How can I help you today?"
  18. Personalize your email at order receipt
  19. Help a sales rep
  20. entered 15 orders in 1 day
  21. Showed appreciation for a coworker
  22. Thank a customer for their business
  23. entered direct ship order
  24. "Happy to help!"