Showedappreciationfor acoworkerhelped afellowCSRGet toknow anewemployeePersonalizeyour O/AemailMade acustomerlaughEntered anorder to shipvia FedExGround"Can I helpyou withanythingelse?""I canhelp withthat"entereddirectship orderAll trainingcompletedin SuperiorUniversityCustomerreplied witha smiley faceentered15 ordersin 1 dayTook 5ordersover thephoneEnteredan orderto ship viaR&L"How canI help youtoday?"Enteredan orderfor NovaThank acustomerfor theirbusinessDiffuseda difficultsituationRead anarticle aboutprovidinggreat service"Happytohelp!"Personalizeyour emailat orderreceiptHelp asalesrepEnteredan orderfor WillCallUsed acustomer'sname in aconversationShowedappreciationfor acoworkerhelped afellowCSRGet toknow anewemployeePersonalizeyour O/AemailMade acustomerlaughEntered anorder to shipvia FedExGround"Can I helpyou withanythingelse?""I canhelp withthat"entereddirectship orderAll trainingcompletedin SuperiorUniversityCustomerreplied witha smiley faceentered15 ordersin 1 dayTook 5ordersover thephoneEnteredan orderto ship viaR&L"How canI help youtoday?"Enteredan orderfor NovaThank acustomerfor theirbusinessDiffuseda difficultsituationRead anarticle aboutprovidinggreat service"Happytohelp!"Personalizeyour emailat orderreceiptHelp asalesrepEnteredan orderfor WillCallUsed acustomer'sname in aconversation

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed appreciation for a coworker
  2. helped a fellow CSR
  3. Get to know a new employee
  4. Personalize your O/A email
  5. Made a customer laugh
  6. Entered an order to ship via FedEx Ground
  7. "Can I help you with anything else?"
  8. "I can help with that"
  9. entered direct ship order
  10. All training completed in Superior University
  11. Customer replied with a smiley face
  12. entered 15 orders in 1 day
  13. Took 5 orders over the phone
  14. Entered an order to ship via R&L
  15. "How can I help you today?"
  16. Entered an order for Nova
  17. Thank a customer for their business
  18. Diffused a difficult situation
  19. Read an article about providing great service
  20. "Happy to help!"
  21. Personalize your email at order receipt
  22. Help a sales rep
  23. Entered an order for Will Call
  24. Used a customer's name in a conversation