All trainingcompletedin SuperiorUniversityTook 5ordersover thephone"Can I helpyou withanythingelse?""Happytohelp!"Used acustomer'sname in aconversationEnteredan orderfor WillCallMade acustomerlaugh"How canI help youtoday?"Personalizeyour emailat orderreceiptRead anarticle aboutprovidinggreat serviceentereddirectship orderThank acustomerfor theirbusinessDiffuseda difficultsituationGet toknow anewemployeePersonalizeyour O/AemailShowedappreciationfor acoworkerHelp asalesrepEnteredan orderfor NovaCustomerreplied witha smiley faceEnteredan orderto ship viaR&Lentered15 ordersin 1 day"I canhelp withthat"Entered anorder to shipvia FedExGroundhelped afellowCSRAll trainingcompletedin SuperiorUniversityTook 5ordersover thephone"Can I helpyou withanythingelse?""Happytohelp!"Used acustomer'sname in aconversationEnteredan orderfor WillCallMade acustomerlaugh"How canI help youtoday?"Personalizeyour emailat orderreceiptRead anarticle aboutprovidinggreat serviceentereddirectship orderThank acustomerfor theirbusinessDiffuseda difficultsituationGet toknow anewemployeePersonalizeyour O/AemailShowedappreciationfor acoworkerHelp asalesrepEnteredan orderfor NovaCustomerreplied witha smiley faceEnteredan orderto ship viaR&Lentered15 ordersin 1 day"I canhelp withthat"Entered anorder to shipvia FedExGroundhelped afellowCSR

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All training completed in Superior University
  2. Took 5 orders over the phone
  3. "Can I help you with anything else?"
  4. "Happy to help!"
  5. Used a customer's name in a conversation
  6. Entered an order for Will Call
  7. Made a customer laugh
  8. "How can I help you today?"
  9. Personalize your email at order receipt
  10. Read an article about providing great service
  11. entered direct ship order
  12. Thank a customer for their business
  13. Diffused a difficult situation
  14. Get to know a new employee
  15. Personalize your O/A email
  16. Showed appreciation for a coworker
  17. Help a sales rep
  18. Entered an order for Nova
  19. Customer replied with a smiley face
  20. Entered an order to ship via R&L
  21. entered 15 orders in 1 day
  22. "I can help with that"
  23. Entered an order to ship via FedEx Ground
  24. helped a fellow CSR