helped afellowCSREnteredan orderto ship viaR&LCustomerreplied witha smiley faceentereddirectship orderRead anarticle aboutprovidinggreat serviceGet toknow anewemployeeThank acustomerfor theirbusinessHelp asalesrepTook 5ordersover thephone"Can I helpyou withanythingelse?""How canI help youtoday?""Happytohelp!"Entered anorder to shipvia FedExGroundPersonalizeyour emailat orderreceiptEnteredan orderfor WillCallDiffuseda difficultsituationentered15 ordersin 1 dayAll trainingcompletedin SuperiorUniversityShowedappreciationfor acoworkerEnteredan orderfor Nova"I canhelp withthat"Made acustomerlaughUsed acustomer'sname in aconversationPersonalizeyour O/Aemailhelped afellowCSREnteredan orderto ship viaR&LCustomerreplied witha smiley faceentereddirectship orderRead anarticle aboutprovidinggreat serviceGet toknow anewemployeeThank acustomerfor theirbusinessHelp asalesrepTook 5ordersover thephone"Can I helpyou withanythingelse?""How canI help youtoday?""Happytohelp!"Entered anorder to shipvia FedExGroundPersonalizeyour emailat orderreceiptEnteredan orderfor WillCallDiffuseda difficultsituationentered15 ordersin 1 dayAll trainingcompletedin SuperiorUniversityShowedappreciationfor acoworkerEnteredan orderfor Nova"I canhelp withthat"Made acustomerlaughUsed acustomer'sname in aconversationPersonalizeyour O/Aemail

Customer Service Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. helped a fellow CSR
  2. Entered an order to ship via R&L
  3. Customer replied with a smiley face
  4. entered direct ship order
  5. Read an article about providing great service
  6. Get to know a new employee
  7. Thank a customer for their business
  8. Help a sales rep
  9. Took 5 orders over the phone
  10. "Can I help you with anything else?"
  11. "How can I help you today?"
  12. "Happy to help!"
  13. Entered an order to ship via FedEx Ground
  14. Personalize your email at order receipt
  15. Entered an order for Will Call
  16. Diffused a difficult situation
  17. entered 15 orders in 1 day
  18. All training completed in Superior University
  19. Showed appreciation for a coworker
  20. Entered an order for Nova
  21. "I can help with that"
  22. Made a customer laugh
  23. Used a customer's name in a conversation
  24. Personalize your O/A email