PatienceCustomerSatisfactionCustomerExpectationsSmileFPR (FirstPointResolution)HelpCenterCustomerServiceWeekInternalCustomersAttentivenessQualityKnowledgeof theProductHeadsetsCustomerExperienceTeamCustomerCustomerFeedbackContinuousImprovementCustomerExperienceTeamCustomerLoyaltyEmpathyClearcommunicationskillsExcellentCustomerServiceCustomerRelationshipImprovetheCustomerExperiencePatienceCustomerSatisfactionCustomerExpectationsSmileFPR (FirstPointResolution)HelpCenterCustomerServiceWeekInternalCustomersAttentivenessQualityKnowledgeof theProductHeadsetsCustomerExperienceTeamCustomerCustomerFeedbackContinuousImprovementCustomerExperienceTeamCustomerLoyaltyEmpathyClearcommunicationskillsExcellentCustomerServiceCustomerRelationshipImprovetheCustomerExperience

OIS Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patience
  2. Customer Satisfaction
  3. Customer Expectations
  4. Smile
  5. FPR (First Point Resolution)
  6. Help Center
  7. Customer Service Week
  8. Internal Customers
  9. Attentiveness
  10. Quality
  11. Knowledge of the Product
  12. Headsets
  13. Customer Experience
  14. Team
  15. Customer
  16. Customer Feedback
  17. Continuous Improvement
  18. Customer Experience Team
  19. Customer Loyalty
  20. Empathy
  21. Clear communication skills
  22. Excellent Customer Service
  23. Customer Relationship
  24. Improve the Customer Experience