CustomerServiceWeekSmileCustomerSatisfactionCustomerExperienceCustomerFeedbackCustomerExperienceTeamInternalCustomersExcellentCustomerServiceAttentivenessHelpCenterHeadsetsPatienceCustomerEmpathyImprovetheCustomerExperienceContinuousImprovementClearcommunicationskillsQualityCustomerExpectationsFPR (FirstPointResolution)CustomerLoyaltyKnowledgeof theProductTeamCustomerRelationshipCustomerServiceWeekSmileCustomerSatisfactionCustomerExperienceCustomerFeedbackCustomerExperienceTeamInternalCustomersExcellentCustomerServiceAttentivenessHelpCenterHeadsetsPatienceCustomerEmpathyImprovetheCustomerExperienceContinuousImprovementClearcommunicationskillsQualityCustomerExpectationsFPR (FirstPointResolution)CustomerLoyaltyKnowledgeof theProductTeamCustomerRelationship

OIS Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service Week
  2. Smile
  3. Customer Satisfaction
  4. Customer Experience
  5. Customer Feedback
  6. Customer Experience Team
  7. Internal Customers
  8. Excellent Customer Service
  9. Attentiveness
  10. Help Center
  11. Headsets
  12. Patience
  13. Customer
  14. Empathy
  15. Improve the Customer Experience
  16. Continuous Improvement
  17. Clear communication skills
  18. Quality
  19. Customer Expectations
  20. FPR (First Point Resolution)
  21. Customer Loyalty
  22. Knowledge of the Product
  23. Team
  24. Customer Relationship