CustomerLoyaltyEmpathyCustomerExperienceCustomerFeedbackCustomerExpectationsCustomerSatisfactionTeamExcellentCustomerServicePatienceAttentivenessImprovetheCustomerExperienceQualityFPR (FirstPointResolution)HeadsetsKnowledgeof theProductInternalCustomersSmileCustomerExperienceTeamCustomerServiceWeekContinuousImprovementClearcommunicationskillsCustomerCustomerRelationshipHelpCenterCustomerLoyaltyEmpathyCustomerExperienceCustomerFeedbackCustomerExpectationsCustomerSatisfactionTeamExcellentCustomerServicePatienceAttentivenessImprovetheCustomerExperienceQualityFPR (FirstPointResolution)HeadsetsKnowledgeof theProductInternalCustomersSmileCustomerExperienceTeamCustomerServiceWeekContinuousImprovementClearcommunicationskillsCustomerCustomerRelationshipHelpCenter

OIS Customer Service Week 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Loyalty
  2. Empathy
  3. Customer Experience
  4. Customer Feedback
  5. Customer Expectations
  6. Customer Satisfaction
  7. Team
  8. Excellent Customer Service
  9. Patience
  10. Attentiveness
  11. Improve the Customer Experience
  12. Quality
  13. FPR (First Point Resolution)
  14. Headsets
  15. Knowledge of the Product
  16. Internal Customers
  17. Smile
  18. Customer Experience Team
  19. Customer Service Week
  20. Continuous Improvement
  21. Clear communication skills
  22. Customer
  23. Customer Relationship
  24. Help Center