RadiologyB2BCallsLongCallFriendlyInterpreterConnected6 ArabicinterpretersHelpedclientfigure outlanguageFemaleInterpreterInterpreterID endingin 5ProvidedStratusVideoWebsiteRefusedServiceClientRefusedClient gaveme acomplimentTransferredcall to CSRAll partiessuccessfullyconnectedSmiledProvidedCustomerFeedbackEmailSaid "Ihope youhave agreat day"UsedGoogle tolocate alanguageProvidercalling toscheduleapptUsed theclient'sname oncallRequestedCall AlertFree!ConnectedContractorTalkingonmuteFriendlyClientTestCallSubmittedScheduleCallNoserviceNeededClientsaid"ThankYou"Callingparent ofpatientMultipleDialOutsASLRequestProvidernamestartedwith an ACallerrequestingIn PersonMaintaineda goodvoice levelTreated aclient withrespectNo BillingQuestionsPlannedParenthoodCallHelpedanother CSRlocateaccountUsedGoogle tolocateaccountName ofLEPstartedwith an MConnectedULGLEPOnsiteLegalCallGhostCall4 SpanishCalls In aRowHoldTime<1 minEmploymentCallThis isan OTShiftSaid "happyto assist you12 timestoday"EmergencyCallEskenaziHealthCallGenericCallWrongNumberDocumentTranslationRequestAGENTID endingin 7Dialedout toMexicoReceivedHappyCustomerServiceChuukeseCallScheduleCallCancellationTransferredcall to CSTLEP bythemselveson the lineAudioIssuesRadiologyB2BCallsLongCallFriendlyInterpreterConnected6 ArabicinterpretersHelpedclientfigure outlanguageFemaleInterpreterInterpreterID endingin 5ProvidedStratusVideoWebsiteRefusedServiceClientRefusedClient gaveme acomplimentTransferredcall to CSRAll partiessuccessfullyconnectedSmiledProvidedCustomerFeedbackEmailSaid "Ihope youhave agreat day"UsedGoogle tolocate alanguageProvidercalling toscheduleapptUsed theclient'sname oncallRequestedCall AlertFree!ConnectedContractorTalkingonmuteFriendlyClientTestCallSubmittedScheduleCallNoserviceNeededClientsaid"ThankYou"Callingparent ofpatientMultipleDialOutsASLRequestProvidernamestartedwith an ACallerrequestingIn PersonMaintaineda goodvoice levelTreated aclient withrespectNo BillingQuestionsPlannedParenthoodCallHelpedanother CSRlocateaccountUsedGoogle tolocateaccountName ofLEPstartedwith an MConnectedULGLEPOnsiteLegalCallGhostCall4 SpanishCalls In aRowHoldTime<1 minEmploymentCallThis isan OTShiftSaid "happyto assist you12 timestoday"EmergencyCallEskenaziHealthCallGenericCallWrongNumberDocumentTranslationRequestAGENTID endingin 7Dialedout toMexicoReceivedHappyCustomerServiceChuukeseCallScheduleCallCancellationTransferredcall to CSTLEP bythemselveson the lineAudioIssues

Customer Service Appreciation Week - Day 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Radiology
  2. B2B Calls
  3. Long Call
  4. Friendly Interpreter
  5. Connected 6 Arabic interpreters
  6. Helped client figure out language
  7. Female Interpreter
  8. Interpreter ID ending in 5
  9. Provided Stratus Video Website
  10. Refused Service
  11. Client Refused
  12. Client gave me a compliment
  13. Transferred call to CSR
  14. All parties successfully connected
  15. Smiled
  16. Provided Customer Feedback Email
  17. Said "I hope you have a great day"
  18. Used Google to locate a language
  19. Provider calling to schedule appt
  20. Used the client's name on call
  21. Requested Call Alert
  22. Free!
  23. Connected Contractor
  24. Talking on mute
  25. Friendly Client
  26. Test Call
  27. Submitted Schedule Call
  28. No service Needed
  29. Client said "Thank You"
  30. Calling parent of patient
  31. Multiple Dial Outs
  32. ASL Request
  33. Provider name started with an A
  34. Caller requesting In Person
  35. Maintained a good voice level
  36. Treated a client with respect
  37. No Billing Questions
  38. Planned Parenthood Call
  39. Helped another CSR locate account
  40. Used Google to locate account
  41. Name of LEP started with an M
  42. Connected ULG
  43. LEP Onsite
  44. Legal Call
  45. Ghost Call
  46. 4 Spanish Calls In a Row
  47. Hold Time <1 min
  48. Employment Call
  49. This is an OT Shift
  50. Said "happy to assist you 12 times today"
  51. Emergency Call
  52. Eskenazi Health Call
  53. Generic Call
  54. Wrong Number
  55. Document Translation Request
  56. AGENT ID ending in 7
  57. Dialed out to Mexico
  58. Received Happy Customer Service
  59. Chuukese Call
  60. Schedule Call Cancellation
  61. Transferred call to CST
  62. LEP by themselves on the line
  63. Audio Issues