Customer needs time frame Transfer to Store Customer asks for a supervisor before you can say hello Customer routed to wrong queue Store covering service charges Online Shopping Cancel Service OPO Customer needs schematic Mailing list removal RDC schedule service Referred to ServeCo Customer texts in and asks to be called Sooner Date Request RGA request Request for Sales Ticket CRT T1 create Case Customer needs to reschedule Service tech “never showed up” Photo request Send Route Question Template Unit older than 20 years Customer cannot dispose of old Parts Store calls in with more than 1 ticket Customer needs time frame Transfer to Store Customer asks for a supervisor before you can say hello Customer routed to wrong queue Store covering service charges Online Shopping Cancel Service OPO Customer needs schematic Mailing list removal RDC schedule service Referred to ServeCo Customer texts in and asks to be called Sooner Date Request RGA request Request for Sales Ticket CRT T1 create Case Customer needs to reschedule Service tech “never showed up” Photo request Send Route Question Template Unit older than 20 years Customer cannot dispose of old Parts Store calls in with more than 1 ticket
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer needs time frame
Transfer to Store
Customer asks for a supervisor before you can say hello
Customer routed to wrong queue
Store covering service charges
Online Shopping
Cancel Service
OPO
Customer needs schematic
Mailing list removal
RDC schedule service
Referred to ServeCo
Customer texts in and asks to be called
Sooner Date Request
RGA request
Request for Sales Ticket
CRT T1 create Case
Customer needs to reschedule
Service tech “never showed up”
Photo request
Send Route Question Template
Unit older than 20 years
Customer cannot dispose of old Parts
Store calls in with more than 1 ticket