(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Store covering service charges
OPO
Customer needs to reschedule
Customer routed to wrong queue
Online Shopping
Service tech “never showed up”
Customer asks for a supervisor before you can say hello