Put in aholdingorderReferto aSOPRequesta reshipSomeoneasks aboutholidaymealSaid"happy tohelp 5"timesSubmit afeedbackon anaccountCall thehelpline"youmademy day"Access thenutritionalinfodatabase fora clientUse yourteamchatHad toclear yourcookiesfor MAX"Winninglotterynumbers"Complimenta teammemberClientasks howspicy is amealTrack adeliveryfor a clientCompleteda welcomecallRemindedmemberwhen theirnext order isTalkedabout theweatherSubmit aCCinnovationsidea"Is thereanythingelse" 10timesTook awalk duringbreak/lunchTook awalkduringlunchClient asksyou to readthrough themenufilled outprintrequestPut in aholdingorderReferto aSOPRequesta reshipSomeoneasks aboutholidaymealSaid"happy tohelp 5"timesSubmit afeedbackon anaccountCall thehelpline"youmademy day"Access thenutritionalinfodatabase fora clientUse yourteamchatHad toclear yourcookiesfor MAX"Winninglotterynumbers"Complimenta teammemberClientasks howspicy is amealTrack adeliveryfor a clientCompleteda welcomecallRemindedmemberwhen theirnext order isTalkedabout theweatherSubmit aCCinnovationsidea"Is thereanythingelse" 10timesTook awalk duringbreak/lunchTook awalkduringlunchClient asksyou to readthrough themenufilled outprintrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in a holding order
  2. Refer to a SOP
  3. Request a reship
  4. Someone asks about holiday meal
  5. Said "happy to help 5" times
  6. Submit a feedback on an account
  7. Call the helpline
  8. "you made my day"
  9. Access the nutritional info database for a client
  10. Use your team chat
  11. Had to clear your cookies for MAX
  12. "Winning lottery numbers"
  13. Compliment a team member
  14. Client asks how spicy is a meal
  15. Track a delivery for a client
  16. Completed a welcome call
  17. Reminded member when their next order is
  18. Talked about the weather
  19. Submit a CC innovations idea
  20. "Is there anything else" 10 times
  21. Took a walk during break/lunch
  22. Took a walk during lunch
  23. Client asks you to read through the menu
  24. filled out print request