Referto aSOPSaid"happy tohelp 5"timesComplimenta teammemberClient asksyou to readthrough themenu"Is thereanythingelse" 10timesSubmit aCCinnovationsideaCompleteda welcomecallClientasks howspicy is amealAccess thenutritionalinfodatabase fora client"youmademy day"Took awalkduringlunchTook awalk duringbreak/lunchTalkedabout theweatherfilled outprintrequestSomeoneasks aboutholidaymealCall thehelplinePut in aholdingorderRequesta reship"Winninglotterynumbers"Had toclear yourcookiesfor MAXSubmit afeedbackon anaccountUse yourteamchatRemindedmemberwhen theirnext order isTrack adeliveryfor a clientReferto aSOPSaid"happy tohelp 5"timesComplimenta teammemberClient asksyou to readthrough themenu"Is thereanythingelse" 10timesSubmit aCCinnovationsideaCompleteda welcomecallClientasks howspicy is amealAccess thenutritionalinfodatabase fora client"youmademy day"Took awalkduringlunchTook awalk duringbreak/lunchTalkedabout theweatherfilled outprintrequestSomeoneasks aboutholidaymealCall thehelplinePut in aholdingorderRequesta reship"Winninglotterynumbers"Had toclear yourcookiesfor MAXSubmit afeedbackon anaccountUse yourteamchatRemindedmemberwhen theirnext order isTrack adeliveryfor a client

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to a SOP
  2. Said "happy to help 5" times
  3. Compliment a team member
  4. Client asks you to read through the menu
  5. "Is there anything else" 10 times
  6. Submit a CC innovations idea
  7. Completed a welcome call
  8. Client asks how spicy is a meal
  9. Access the nutritional info database for a client
  10. "you made my day"
  11. Took a walk during lunch
  12. Took a walk during break/lunch
  13. Talked about the weather
  14. filled out print request
  15. Someone asks about holiday meal
  16. Call the helpline
  17. Put in a holding order
  18. Request a reship
  19. "Winning lottery numbers"
  20. Had to clear your cookies for MAX
  21. Submit a feedback on an account
  22. Use your team chat
  23. Reminded member when their next order is
  24. Track a delivery for a client