Took awalk duringbreak/lunchPut in aholdingorderComplimenta teammemberAccess thenutritionalinfodatabase fora clientCompleteda welcomecallTook awalkduringlunch"youmademy day"Had toclear yourcookiesfor MAXTalkedabout theweather"Winninglotterynumbers"Remindedmemberwhen theirnext order isTrack adeliveryfor a clientClient asksyou to readthrough themenuSubmit afeedbackon anaccountCall thehelplineRequesta reshipSomeoneasks aboutholidaymealSaid"happy tohelp 5"timesReferto aSOP"Is thereanythingelse" 10timesSubmit aCCinnovationsideafilled outprintrequestUse yourteamchatClientasks howspicy is amealTook awalk duringbreak/lunchPut in aholdingorderComplimenta teammemberAccess thenutritionalinfodatabase fora clientCompleteda welcomecallTook awalkduringlunch"youmademy day"Had toclear yourcookiesfor MAXTalkedabout theweather"Winninglotterynumbers"Remindedmemberwhen theirnext order isTrack adeliveryfor a clientClient asksyou to readthrough themenuSubmit afeedbackon anaccountCall thehelplineRequesta reshipSomeoneasks aboutholidaymealSaid"happy tohelp 5"timesReferto aSOP"Is thereanythingelse" 10timesSubmit aCCinnovationsideafilled outprintrequestUse yourteamchatClientasks howspicy is ameal

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a walk during break/lunch
  2. Put in a holding order
  3. Compliment a team member
  4. Access the nutritional info database for a client
  5. Completed a welcome call
  6. Took a walk during lunch
  7. "you made my day"
  8. Had to clear your cookies for MAX
  9. Talked about the weather
  10. "Winning lottery numbers"
  11. Reminded member when their next order is
  12. Track a delivery for a client
  13. Client asks you to read through the menu
  14. Submit a feedback on an account
  15. Call the helpline
  16. Request a reship
  17. Someone asks about holiday meal
  18. Said "happy to help 5" times
  19. Refer to a SOP
  20. "Is there anything else" 10 times
  21. Submit a CC innovations idea
  22. filled out print request
  23. Use your team chat
  24. Client asks how spicy is a meal