Someoneasks aboutholidaymealRemindedmemberwhen theirnext order isTook awalkduringlunchRequesta reshipTook awalk duringbreak/lunchComplimenta teammemberTalkedabout theweather"Is thereanythingelse" 10timesUse yourteamchat"youmademy day"Submit afeedbackon anaccountPut in aholdingorderCompleteda welcomecallHad toclear yourcookiesfor MAXCall thehelplineClientasks howspicy is amealSubmit aCCinnovationsideaSaid"happy tohelp 5"times"Winninglotterynumbers"Access thenutritionalinfodatabase fora clientTrack adeliveryfor a clientReferto aSOPClient asksyou to readthrough themenufilled outprintrequestSomeoneasks aboutholidaymealRemindedmemberwhen theirnext order isTook awalkduringlunchRequesta reshipTook awalk duringbreak/lunchComplimenta teammemberTalkedabout theweather"Is thereanythingelse" 10timesUse yourteamchat"youmademy day"Submit afeedbackon anaccountPut in aholdingorderCompleteda welcomecallHad toclear yourcookiesfor MAXCall thehelplineClientasks howspicy is amealSubmit aCCinnovationsideaSaid"happy tohelp 5"times"Winninglotterynumbers"Access thenutritionalinfodatabase fora clientTrack adeliveryfor a clientReferto aSOPClient asksyou to readthrough themenufilled outprintrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone asks about holiday meal
  2. Reminded member when their next order is
  3. Took a walk during lunch
  4. Request a reship
  5. Took a walk during break/lunch
  6. Compliment a team member
  7. Talked about the weather
  8. "Is there anything else" 10 times
  9. Use your team chat
  10. "you made my day"
  11. Submit a feedback on an account
  12. Put in a holding order
  13. Completed a welcome call
  14. Had to clear your cookies for MAX
  15. Call the helpline
  16. Client asks how spicy is a meal
  17. Submit a CC innovations idea
  18. Said "happy to help 5" times
  19. "Winning lottery numbers"
  20. Access the nutritional info database for a client
  21. Track a delivery for a client
  22. Refer to a SOP
  23. Client asks you to read through the menu
  24. filled out print request