"youmademy day"Referto aSOPClientasks howspicy is amealAccess thenutritionalinfodatabase fora clientUse yourteamchatSomeoneasks aboutholidaymealTook awalkduringlunchTalkedabout theweatherComplimenta teammemberSubmit afeedbackon anaccount"Is thereanythingelse" 10timesRequesta reship"Winninglotterynumbers"Had toclear yourcookiesfor MAXTook awalk duringbreak/lunchPut in aholdingorderRemindedmemberwhen theirnext order isCompleteda welcomecallSubmit aCCinnovationsideaTrack adeliveryfor a clientSaid"happy tohelp 5"timesClient asksyou to readthrough themenufilled outprintrequestCall thehelpline"youmademy day"Referto aSOPClientasks howspicy is amealAccess thenutritionalinfodatabase fora clientUse yourteamchatSomeoneasks aboutholidaymealTook awalkduringlunchTalkedabout theweatherComplimenta teammemberSubmit afeedbackon anaccount"Is thereanythingelse" 10timesRequesta reship"Winninglotterynumbers"Had toclear yourcookiesfor MAXTook awalk duringbreak/lunchPut in aholdingorderRemindedmemberwhen theirnext order isCompleteda welcomecallSubmit aCCinnovationsideaTrack adeliveryfor a clientSaid"happy tohelp 5"timesClient asksyou to readthrough themenufilled outprintrequestCall thehelpline

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "you made my day"
  2. Refer to a SOP
  3. Client asks how spicy is a meal
  4. Access the nutritional info database for a client
  5. Use your team chat
  6. Someone asks about holiday meal
  7. Took a walk during lunch
  8. Talked about the weather
  9. Compliment a team member
  10. Submit a feedback on an account
  11. "Is there anything else" 10 times
  12. Request a reship
  13. "Winning lottery numbers"
  14. Had to clear your cookies for MAX
  15. Took a walk during break/lunch
  16. Put in a holding order
  17. Reminded member when their next order is
  18. Completed a welcome call
  19. Submit a CC innovations idea
  20. Track a delivery for a client
  21. Said "happy to help 5" times
  22. Client asks you to read through the menu
  23. filled out print request
  24. Call the helpline