Took awalk duringbreak/lunchClient asksyou to readthrough themenu"Is thereanythingelse" 10timesUse yourteamchatRemindedmemberwhen theirnext order isPut in aholdingorderRequesta reship"youmademy day"Said"happy tohelp 5"timesSubmit aCCinnovationsideaCall thehelplineComplimenta teammember"Winninglotterynumbers"Referto aSOPSubmit afeedbackon anaccountCompleteda welcomecallSomeoneasks aboutholidaymealTalkedabout theweatherHad toclear yourcookiesfor MAXfilled outprintrequestTrack adeliveryfor a clientTook awalkduringlunchClientasks howspicy is amealAccess thenutritionalinfodatabase fora clientTook awalk duringbreak/lunchClient asksyou to readthrough themenu"Is thereanythingelse" 10timesUse yourteamchatRemindedmemberwhen theirnext order isPut in aholdingorderRequesta reship"youmademy day"Said"happy tohelp 5"timesSubmit aCCinnovationsideaCall thehelplineComplimenta teammember"Winninglotterynumbers"Referto aSOPSubmit afeedbackon anaccountCompleteda welcomecallSomeoneasks aboutholidaymealTalkedabout theweatherHad toclear yourcookiesfor MAXfilled outprintrequestTrack adeliveryfor a clientTook awalkduringlunchClientasks howspicy is amealAccess thenutritionalinfodatabase fora client

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a walk during break/lunch
  2. Client asks you to read through the menu
  3. "Is there anything else" 10 times
  4. Use your team chat
  5. Reminded member when their next order is
  6. Put in a holding order
  7. Request a reship
  8. "you made my day"
  9. Said "happy to help 5" times
  10. Submit a CC innovations idea
  11. Call the helpline
  12. Compliment a team member
  13. "Winning lottery numbers"
  14. Refer to a SOP
  15. Submit a feedback on an account
  16. Completed a welcome call
  17. Someone asks about holiday meal
  18. Talked about the weather
  19. Had to clear your cookies for MAX
  20. filled out print request
  21. Track a delivery for a client
  22. Took a walk during lunch
  23. Client asks how spicy is a meal
  24. Access the nutritional info database for a client