Submit afeedbackon anaccountTook awalk duringbreak/lunchPut in aholdingorderComplimenta teammember"Winninglotterynumbers"filled outprintrequestTook awalkduringlunchHad toclear yourcookiesfor MAXRemindedmemberwhen theirnext order isClientasks howspicy is amealTrack adeliveryfor a clientAccess thenutritionalinfodatabase fora client"Is thereanythingelse" 10timesReferto aSOPTalkedabout theweatherSaid"happy tohelp 5"times"youmademy day"Call thehelplineSomeoneasks aboutholidaymealClient asksyou to readthrough themenuCompleteda welcomecallRequesta reshipUse yourteamchatSubmit aCCinnovationsideaSubmit afeedbackon anaccountTook awalk duringbreak/lunchPut in aholdingorderComplimenta teammember"Winninglotterynumbers"filled outprintrequestTook awalkduringlunchHad toclear yourcookiesfor MAXRemindedmemberwhen theirnext order isClientasks howspicy is amealTrack adeliveryfor a clientAccess thenutritionalinfodatabase fora client"Is thereanythingelse" 10timesReferto aSOPTalkedabout theweatherSaid"happy tohelp 5"times"youmademy day"Call thehelplineSomeoneasks aboutholidaymealClient asksyou to readthrough themenuCompleteda welcomecallRequesta reshipUse yourteamchatSubmit aCCinnovationsidea

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit a feedback on an account
  2. Took a walk during break/lunch
  3. Put in a holding order
  4. Compliment a team member
  5. "Winning lottery numbers"
  6. filled out print request
  7. Took a walk during lunch
  8. Had to clear your cookies for MAX
  9. Reminded member when their next order is
  10. Client asks how spicy is a meal
  11. Track a delivery for a client
  12. Access the nutritional info database for a client
  13. "Is there anything else" 10 times
  14. Refer to a SOP
  15. Talked about the weather
  16. Said "happy to help 5" times
  17. "you made my day"
  18. Call the helpline
  19. Someone asks about holiday meal
  20. Client asks you to read through the menu
  21. Completed a welcome call
  22. Request a reship
  23. Use your team chat
  24. Submit a CC innovations idea