Put in aholdingorderTalkedabout theweatherTrack adeliveryfor a clientUse yourteamchatSubmit afeedbackon anaccountTook awalkduringlunch"Is thereanythingelse" 10times"youmademy day"Had toclear yourcookiesfor MAX"Winninglotterynumbers"Complimenta teammemberSomeoneasks aboutholidaymealSaid"happy tohelp 5"timesRequesta reshipAccess thenutritionalinfodatabase fora clientReferto aSOPTook awalk duringbreak/lunchClient asksyou to readthrough themenufilled outprintrequestSubmit aCCinnovationsideaRemindedmemberwhen theirnext order isClientasks howspicy is amealCompleteda welcomecallCall thehelplinePut in aholdingorderTalkedabout theweatherTrack adeliveryfor a clientUse yourteamchatSubmit afeedbackon anaccountTook awalkduringlunch"Is thereanythingelse" 10times"youmademy day"Had toclear yourcookiesfor MAX"Winninglotterynumbers"Complimenta teammemberSomeoneasks aboutholidaymealSaid"happy tohelp 5"timesRequesta reshipAccess thenutritionalinfodatabase fora clientReferto aSOPTook awalk duringbreak/lunchClient asksyou to readthrough themenufilled outprintrequestSubmit aCCinnovationsideaRemindedmemberwhen theirnext order isClientasks howspicy is amealCompleteda welcomecallCall thehelpline

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in a holding order
  2. Talked about the weather
  3. Track a delivery for a client
  4. Use your team chat
  5. Submit a feedback on an account
  6. Took a walk during lunch
  7. "Is there anything else" 10 times
  8. "you made my day"
  9. Had to clear your cookies for MAX
  10. "Winning lottery numbers"
  11. Compliment a team member
  12. Someone asks about holiday meal
  13. Said "happy to help 5" times
  14. Request a reship
  15. Access the nutritional info database for a client
  16. Refer to a SOP
  17. Took a walk during break/lunch
  18. Client asks you to read through the menu
  19. filled out print request
  20. Submit a CC innovations idea
  21. Reminded member when their next order is
  22. Client asks how spicy is a meal
  23. Completed a welcome call
  24. Call the helpline