Call thehelplineHad toclear yourcookiesfor MAXAccess thenutritionalinfodatabase fora clientCompleteda welcomecallSubmit aCCinnovationsideaRemindedmemberwhen theirnext order isRequesta reshipReferto aSOP"Is thereanythingelse" 10timesfilled outprintrequest"Winninglotterynumbers"Client asksyou to readthrough themenuComplimenta teammemberPut in aholdingorderTook awalk duringbreak/lunchTrack adeliveryfor a clientClientasks howspicy is amealTook awalkduringlunchSomeoneasks aboutholidaymeal"youmademy day"Talkedabout theweatherSubmit afeedbackon anaccountSaid"happy tohelp 5"timesUse yourteamchatCall thehelplineHad toclear yourcookiesfor MAXAccess thenutritionalinfodatabase fora clientCompleteda welcomecallSubmit aCCinnovationsideaRemindedmemberwhen theirnext order isRequesta reshipReferto aSOP"Is thereanythingelse" 10timesfilled outprintrequest"Winninglotterynumbers"Client asksyou to readthrough themenuComplimenta teammemberPut in aholdingorderTook awalk duringbreak/lunchTrack adeliveryfor a clientClientasks howspicy is amealTook awalkduringlunchSomeoneasks aboutholidaymeal"youmademy day"Talkedabout theweatherSubmit afeedbackon anaccountSaid"happy tohelp 5"timesUse yourteamchat

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call the helpline
  2. Had to clear your cookies for MAX
  3. Access the nutritional info database for a client
  4. Completed a welcome call
  5. Submit a CC innovations idea
  6. Reminded member when their next order is
  7. Request a reship
  8. Refer to a SOP
  9. "Is there anything else" 10 times
  10. filled out print request
  11. "Winning lottery numbers"
  12. Client asks you to read through the menu
  13. Compliment a team member
  14. Put in a holding order
  15. Took a walk during break/lunch
  16. Track a delivery for a client
  17. Client asks how spicy is a meal
  18. Took a walk during lunch
  19. Someone asks about holiday meal
  20. "you made my day"
  21. Talked about the weather
  22. Submit a feedback on an account
  23. Said "happy to help 5" times
  24. Use your team chat