Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Call is over 10 minutes
2. Caller calls you by the wrong name
3. Caller was directed to FieldNet
4. Caller's employee ID contains a 2 and 0
5. Caller has an issue with a CAP App
6. Caller first name begins with a Q
7. Caller has an issue with Outlook
8. Caller coughs
9. Call drops/lost
10. Caller is directed to complete a ServiceNow Request
11. Caller called yesterday
12. Caller is directed to restart computer
13. Caller is a Chatty Kathy
14. Caller says Thank you!
15. Caller calls you by your name
16. Caller is a field office support
17. Caller is a home office employee
18. Caller first name begins with a J
19. Caller makes you laugh
20. Call takes less than 2 minutes
21. Caller's name is John
22. Caller laughs
23. Caller last name begins with an S
24. Callers last name begins with an M