(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Ordered a new card
N-Told a member they were not locked out of DB
B-Process a check by phone
B-"Can you release a hold on a check"
G-Address change
O-Refunded an OD Fee
I-Compliment
a member
or team
member
G-Helped a member
with Beacon
Pay
G-Gave a 10-day payoff
G-A member asks if you can put $1 million in their account
B-Helped a member with Digital Banking
B-CU Nexus offer
I-Calmed down an upset member
I-Completed a contact event in Synapsys
N-Member wants to check their balance or make a transfer
O-Visited the snack bar
O-Opened a checking account
I-Quoted a rate
(Loan, savings, or CD)
B-Completed a dispute
N-Looked up the huddle word for the week
O-Verified an email address
N-Made a principal payment
O-A member asked if you had the winning lottery numbers