YOURFIRST JOB*SERVICINGCHAT*USE THE WORD*SPECTACULAR*DURING A CALLOPENEDADISPUTEFAVORITEMEAL*SERVICINGCHAT*SPOKETO A 3RDPARTYANSWER AQUESTION INTHE PATIENTSUCCESSHELP DESKWHEN/WHYDID YOUJOIN CEDAR*SERVICINGCHAT*PROVIDEDYOUR BESTCUSTOMERSERVICEON A CALLWHAT ISYOURFAVORITE TVSHOW*SERVICINGCHAT*WRAP ACALL INUNDER AMINUTEHANDLE ACALL INLESS THAN5 MINGIVE ATEAMATE ACOMPLIMENTANSWERED10 CALLS INAN HOURSPEAK TO AMEMBERWHOS NAMESTARTSWITH PWHO WOULDPLAY YOU IN AMOVIE*SERVICINGCHAT*TRANSFERREDA MEMBER TOTHE AUTO PAYLINEPOST YOURFAVORITEMEME*ServicingChat*SPEAK TO AMEMBERWITHINITIALSC.SPOST YOURFAVORITEVACATIONDESTINATION IN*SERVICINGCHAT*GET ABACK TOBACKCALLHANDLED ASECONDARYINSURANCECALLFAVORITECONCERT*SERVICINGCHAT*WRAP ACALL INUNDER 3MINUTESHANDLE ACALL INLESS THAN8 MINYOURFIRST JOB*SERVICINGCHAT*USE THE WORD*SPECTACULAR*DURING A CALLOPENEDADISPUTEFAVORITEMEAL*SERVICINGCHAT*SPOKETO A 3RDPARTYANSWER AQUESTION INTHE PATIENTSUCCESSHELP DESKWHEN/WHYDID YOUJOIN CEDAR*SERVICINGCHAT*PROVIDEDYOUR BESTCUSTOMERSERVICEON A CALLWHAT ISYOURFAVORITE TVSHOW*SERVICINGCHAT*WRAP ACALL INUNDER AMINUTEHANDLE ACALL INLESS THAN5 MINGIVE ATEAMATE ACOMPLIMENTANSWERED10 CALLS INAN HOURSPEAK TO AMEMBERWHOS NAMESTARTSWITH PWHO WOULDPLAY YOU IN AMOVIE*SERVICINGCHAT*TRANSFERREDA MEMBER TOTHE AUTO PAYLINEPOST YOURFAVORITEMEME*ServicingChat*SPEAK TO AMEMBERWITHINITIALSC.SPOST YOURFAVORITEVACATIONDESTINATION IN*SERVICINGCHAT*GET ABACK TOBACKCALLHANDLED ASECONDARYINSURANCECALLFAVORITECONCERT*SERVICINGCHAT*WRAP ACALL INUNDER 3MINUTESHANDLE ACALL INLESS THAN8 MIN

Customer Service Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. YOUR FIRST JOB *SERVICING CHAT*
  2. USE THE WORD *SPECTACULAR* DURING A CALL
  3. OPENED A DISPUTE
  4. FAVORITE MEAL *SERVICING CHAT*
  5. SPOKE TO A 3RD PARTY
  6. ANSWER A QUESTION IN THE PATIENT SUCCESS HELP DESK
  7. WHEN/WHY DID YOU JOIN CEDAR *SERVICING CHAT*
  8. PROVIDED YOUR BEST CUSTOMER SERVICE ON A CALL
  9. WHAT IS YOUR FAVORITE TV SHOW *SERVICING CHAT*
  10. WRAP A CALL IN UNDER A MINUTE
  11. HANDLE A CALL IN LESS THAN 5 MIN
  12. GIVE A TEAMATE A COMPLIMENT
  13. ANSWERED 10 CALLS IN AN HOUR
  14. SPEAK TO A MEMBER WHOS NAME STARTS WITH P
  15. WHO WOULD PLAY YOU IN A MOVIE *SERVICING CHAT*
  16. TRANSFERRED A MEMBER TO THE AUTO PAY LINE
  17. POST YOUR FAVORITE MEME *Servicing Chat*
  18. SPEAK TO A MEMBER WITH INITIALS C.S
  19. POST YOUR FAVORITE VACATION DESTINATION IN *SERVICING CHAT*
  20. GET A BACK TO BACK CALL
  21. HANDLED A SECONDARY INSURANCE CALL
  22. FAVORITE CONCERT *SERVICING CHAT*
  23. WRAP A CALL IN UNDER 3 MINUTES
  24. HANDLE A CALL IN LESS THAN 8 MIN