WHEN/WHYDID YOUJOIN CEDAR*SERVICINGCHAT*SPEAK TO AMEMBERWITHINITIALSC.SYOURFIRST JOB*SERVICINGCHAT*HANDLE ACALL INLESS THAN5 MINWHO WOULDPLAY YOU IN AMOVIE*SERVICINGCHAT*HANDLE ACALL INLESS THAN8 MINWRAP ACALL INUNDER AMINUTEANSWERED10 CALLS INAN HOURWRAP ACALL INUNDER 3MINUTESOPENEDADISPUTEANSWER AQUESTION INTHE PATIENTSUCCESSHELP DESKWHAT ISYOURFAVORITE TVSHOW*SERVICINGCHAT*USE THE WORD*SPECTACULAR*DURING A CALLFAVORITEMEAL*SERVICINGCHAT*FAVORITECONCERT*SERVICINGCHAT*POST YOURFAVORITEMEME*ServicingChat*SPEAK TO AMEMBERWHOS NAMESTARTSWITH PPROVIDEDYOUR BESTCUSTOMERSERVICEON A CALLGIVE ATEAMATE ACOMPLIMENTSPOKETO A 3RDPARTYPOST YOURFAVORITEVACATIONDESTINATION IN*SERVICINGCHAT*GET ABACK TOBACKCALLTRANSFERREDA MEMBER TOTHE AUTO PAYLINEHANDLED ASECONDARYINSURANCECALLWHEN/WHYDID YOUJOIN CEDAR*SERVICINGCHAT*SPEAK TO AMEMBERWITHINITIALSC.SYOURFIRST JOB*SERVICINGCHAT*HANDLE ACALL INLESS THAN5 MINWHO WOULDPLAY YOU IN AMOVIE*SERVICINGCHAT*HANDLE ACALL INLESS THAN8 MINWRAP ACALL INUNDER AMINUTEANSWERED10 CALLS INAN HOURWRAP ACALL INUNDER 3MINUTESOPENEDADISPUTEANSWER AQUESTION INTHE PATIENTSUCCESSHELP DESKWHAT ISYOURFAVORITE TVSHOW*SERVICINGCHAT*USE THE WORD*SPECTACULAR*DURING A CALLFAVORITEMEAL*SERVICINGCHAT*FAVORITECONCERT*SERVICINGCHAT*POST YOURFAVORITEMEME*ServicingChat*SPEAK TO AMEMBERWHOS NAMESTARTSWITH PPROVIDEDYOUR BESTCUSTOMERSERVICEON A CALLGIVE ATEAMATE ACOMPLIMENTSPOKETO A 3RDPARTYPOST YOURFAVORITEVACATIONDESTINATION IN*SERVICINGCHAT*GET ABACK TOBACKCALLTRANSFERREDA MEMBER TOTHE AUTO PAYLINEHANDLED ASECONDARYINSURANCECALL

Customer Service Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. WHEN/WHY DID YOU JOIN CEDAR *SERVICING CHAT*
  2. SPEAK TO A MEMBER WITH INITIALS C.S
  3. YOUR FIRST JOB *SERVICING CHAT*
  4. HANDLE A CALL IN LESS THAN 5 MIN
  5. WHO WOULD PLAY YOU IN A MOVIE *SERVICING CHAT*
  6. HANDLE A CALL IN LESS THAN 8 MIN
  7. WRAP A CALL IN UNDER A MINUTE
  8. ANSWERED 10 CALLS IN AN HOUR
  9. WRAP A CALL IN UNDER 3 MINUTES
  10. OPENED A DISPUTE
  11. ANSWER A QUESTION IN THE PATIENT SUCCESS HELP DESK
  12. WHAT IS YOUR FAVORITE TV SHOW *SERVICING CHAT*
  13. USE THE WORD *SPECTACULAR* DURING A CALL
  14. FAVORITE MEAL *SERVICING CHAT*
  15. FAVORITE CONCERT *SERVICING CHAT*
  16. POST YOUR FAVORITE MEME *Servicing Chat*
  17. SPEAK TO A MEMBER WHOS NAME STARTS WITH P
  18. PROVIDED YOUR BEST CUSTOMER SERVICE ON A CALL
  19. GIVE A TEAMATE A COMPLIMENT
  20. SPOKE TO A 3RD PARTY
  21. POST YOUR FAVORITE VACATION DESTINATION IN *SERVICING CHAT*
  22. GET A BACK TO BACK CALL
  23. TRANSFERRED A MEMBER TO THE AUTO PAY LINE
  24. HANDLED A SECONDARY INSURANCE CALL