SPEAK TO AMEMBERWHOS NAMESTARTSWITH PHANDLE ACALL INLESS THAN5 MINPOST YOURFAVORITEVACATIONDESTINATION IN*SERVICINGCHAT*HANDLE ACALL INLESS THAN8 MINPROVIDEDYOUR BESTCUSTOMERSERVICEON A CALLWRAP ACALL INUNDER AMINUTEGIVE ATEAMATE ACOMPLIMENTWHAT ISYOURFAVORITE TVSHOW*SERVICINGCHAT*WRAP ACALL INUNDER 3MINUTESFAVORITECONCERT*SERVICINGCHAT*HANDLED ASECONDARYINSURANCECALLSPOKETO A 3RDPARTYANSWERED10 CALLS INAN HOURANSWER AQUESTION INTHE PATIENTSUCCESSHELP DESKTRANSFERREDA MEMBER TOTHE AUTO PAYLINEWHO WOULDPLAY YOU IN AMOVIE*SERVICINGCHAT*WHEN/WHYDID YOUJOIN CEDAR*SERVICINGCHAT*FAVORITEMEAL*SERVICINGCHAT*SPEAK TO AMEMBERWITHINITIALSC.SOPENEDADISPUTEPOST YOURFAVORITEMEME*ServicingChat*GET ABACK TOBACKCALLYOURFIRST JOB*SERVICINGCHAT*USE THE WORD*SPECTACULAR*DURING A CALLSPEAK TO AMEMBERWHOS NAMESTARTSWITH PHANDLE ACALL INLESS THAN5 MINPOST YOURFAVORITEVACATIONDESTINATION IN*SERVICINGCHAT*HANDLE ACALL INLESS THAN8 MINPROVIDEDYOUR BESTCUSTOMERSERVICEON A CALLWRAP ACALL INUNDER AMINUTEGIVE ATEAMATE ACOMPLIMENTWHAT ISYOURFAVORITE TVSHOW*SERVICINGCHAT*WRAP ACALL INUNDER 3MINUTESFAVORITECONCERT*SERVICINGCHAT*HANDLED ASECONDARYINSURANCECALLSPOKETO A 3RDPARTYANSWERED10 CALLS INAN HOURANSWER AQUESTION INTHE PATIENTSUCCESSHELP DESKTRANSFERREDA MEMBER TOTHE AUTO PAYLINEWHO WOULDPLAY YOU IN AMOVIE*SERVICINGCHAT*WHEN/WHYDID YOUJOIN CEDAR*SERVICINGCHAT*FAVORITEMEAL*SERVICINGCHAT*SPEAK TO AMEMBERWITHINITIALSC.SOPENEDADISPUTEPOST YOURFAVORITEMEME*ServicingChat*GET ABACK TOBACKCALLYOURFIRST JOB*SERVICINGCHAT*USE THE WORD*SPECTACULAR*DURING A CALL

Customer Service Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SPEAK TO A MEMBER WHOS NAME STARTS WITH P
  2. HANDLE A CALL IN LESS THAN 5 MIN
  3. POST YOUR FAVORITE VACATION DESTINATION IN *SERVICING CHAT*
  4. HANDLE A CALL IN LESS THAN 8 MIN
  5. PROVIDED YOUR BEST CUSTOMER SERVICE ON A CALL
  6. WRAP A CALL IN UNDER A MINUTE
  7. GIVE A TEAMATE A COMPLIMENT
  8. WHAT IS YOUR FAVORITE TV SHOW *SERVICING CHAT*
  9. WRAP A CALL IN UNDER 3 MINUTES
  10. FAVORITE CONCERT *SERVICING CHAT*
  11. HANDLED A SECONDARY INSURANCE CALL
  12. SPOKE TO A 3RD PARTY
  13. ANSWERED 10 CALLS IN AN HOUR
  14. ANSWER A QUESTION IN THE PATIENT SUCCESS HELP DESK
  15. TRANSFERRED A MEMBER TO THE AUTO PAY LINE
  16. WHO WOULD PLAY YOU IN A MOVIE *SERVICING CHAT*
  17. WHEN/WHY DID YOU JOIN CEDAR *SERVICING CHAT*
  18. FAVORITE MEAL *SERVICING CHAT*
  19. SPEAK TO A MEMBER WITH INITIALS C.S
  20. OPENED A DISPUTE
  21. POST YOUR FAVORITE MEME *Servicing Chat*
  22. GET A BACK TO BACK CALL
  23. YOUR FIRST JOB *SERVICING CHAT*
  24. USE THE WORD *SPECTACULAR* DURING A CALL