HelpfulTeamEfficientAppreciateEmpathyFuture ofAwesomeThxpointsFeedbackActiveListeningRespectMerchandiseTrustPatienceXchangeFriendlyeNPSQualityAmazingAttentiveSmileXfinityLoveNotesExcellenceServiceBehaviorFCRLoyaltyCommitmentCustomerAmazingHelpfulTeamEfficientAppreciateEmpathyFuture ofAwesomeThxpointsFeedbackActiveListeningRespectMerchandiseTrustPatienceXchangeFriendlyeNPSQualityAmazingAttentiveSmileXfinityLoveNotesExcellenceServiceBehaviorFCRLoyaltyCommitmentCustomerAmazing

XM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helpful
  2. Team
  3. Efficient
  4. Appreciate
  5. Empathy
  6. Future of Awesome
  7. Thx points
  8. Feedback
  9. Active Listening
  10. Respect
  11. Merchandise
  12. Trust
  13. Patience
  14. Xchange
  15. Friendly
  16. eNPS
  17. Quality
  18. Amazing
  19. Attentive
  20. Smile
  21. Xfinity Love Notes
  22. Excellence
  23. Service
  24. Behavior
  25. FCR
  26. Loyalty
  27. Commitment
  28. Customer
  29. Amazing