XchangeEfficientSmileAmazingAppreciatePatienceEmpathyFriendlyFuture ofAwesomeExcellenceAmazingServiceCustomerLoyaltyFCRRespectXfinityLoveNotesThxpointsQualityAttentiveMerchandiseeNPSBehaviorFeedbackTrustHelpfulActiveListeningTeamCommitmentXchangeEfficientSmileAmazingAppreciatePatienceEmpathyFriendlyFuture ofAwesomeExcellenceAmazingServiceCustomerLoyaltyFCRRespectXfinityLoveNotesThxpointsQualityAttentiveMerchandiseeNPSBehaviorFeedbackTrustHelpfulActiveListeningTeamCommitment

XM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Xchange
  2. Efficient
  3. Smile
  4. Amazing
  5. Appreciate
  6. Patience
  7. Empathy
  8. Friendly
  9. Future of Awesome
  10. Excellence
  11. Amazing
  12. Service
  13. Customer
  14. Loyalty
  15. FCR
  16. Respect
  17. Xfinity Love Notes
  18. Thx points
  19. Quality
  20. Attentive
  21. Merchandise
  22. eNPS
  23. Behavior
  24. Feedback
  25. Trust
  26. Helpful
  27. Active Listening
  28. Team
  29. Commitment