LoyaltyAmazingAppreciateServiceThxpointsActiveListeningHelpfulQualityXfinityLoveNotesMerchandiseBehaviorFuture ofAwesomeRespectSmileEfficientPatienceExcellenceFriendlyTeamCommitmentXchangeFCRAmazingeNPSFeedbackEmpathyCustomerTrustAttentiveLoyaltyAmazingAppreciateServiceThxpointsActiveListeningHelpfulQualityXfinityLoveNotesMerchandiseBehaviorFuture ofAwesomeRespectSmileEfficientPatienceExcellenceFriendlyTeamCommitmentXchangeFCRAmazingeNPSFeedbackEmpathyCustomerTrustAttentive

XM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loyalty
  2. Amazing
  3. Appreciate
  4. Service
  5. Thx points
  6. Active Listening
  7. Helpful
  8. Quality
  9. Xfinity Love Notes
  10. Merchandise
  11. Behavior
  12. Future of Awesome
  13. Respect
  14. Smile
  15. Efficient
  16. Patience
  17. Excellence
  18. Friendly
  19. Team
  20. Commitment
  21. Xchange
  22. FCR
  23. Amazing
  24. eNPS
  25. Feedback
  26. Empathy
  27. Customer
  28. Trust
  29. Attentive