AppreciateExcellenceHelpfulFCREmpathyCommitmentCustomerFuture ofAwesomeSmileeNPSAmazingLoyaltyFriendlyFeedbackXchangeActiveListeningAttentiveMerchandiseServiceTeamXfinityLoveNotesTrustRespectThxpointsBehaviorAmazingEfficientQualityPatienceAppreciateExcellenceHelpfulFCREmpathyCommitmentCustomerFuture ofAwesomeSmileeNPSAmazingLoyaltyFriendlyFeedbackXchangeActiveListeningAttentiveMerchandiseServiceTeamXfinityLoveNotesTrustRespectThxpointsBehaviorAmazingEfficientQualityPatience

XM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appreciate
  2. Excellence
  3. Helpful
  4. FCR
  5. Empathy
  6. Commitment
  7. Customer
  8. Future of Awesome
  9. Smile
  10. eNPS
  11. Amazing
  12. Loyalty
  13. Friendly
  14. Feedback
  15. Xchange
  16. Active Listening
  17. Attentive
  18. Merchandise
  19. Service
  20. Team
  21. Xfinity Love Notes
  22. Trust
  23. Respect
  24. Thx points
  25. Behavior
  26. Amazing
  27. Efficient
  28. Quality
  29. Patience