Thank youfor allowingus to resolvethis for youcertainlyIUNDERSTANDYOURCONCERNwe arehere tohelphave iresolvedevrything foryou todayRESOLUTIONLETS TAKEA LOOKTOGETHERFEELBETTERSOONNicespeakingwith youthank youfor lettingus knowweappreciateyourfeedbackI amconfidentthis will beresolvedHAVE ASAFETRIPSOSORRYTO HEARTHATlet's getthiscorrectedI'm glad iwas ableto resolveyour issueWE VALUEYOURRELATIONSHIPI am sorrythis ishappeningCONGRATULATIONSON YOUR HOMEI WOULDBE MORETHANHAPPY TOI knowthis canbefrustratingABSOLUTELYHave alovelydayyou havereachedthe rightpersonThank youfor allowingus to resolvethis for youcertainlyIUNDERSTANDYOURCONCERNwe arehere tohelphave iresolvedevrything foryou todayRESOLUTIONLETS TAKEA LOOKTOGETHERFEELBETTERSOONNicespeakingwith youthank youfor lettingus knowweappreciateyourfeedbackI amconfidentthis will beresolvedHAVE ASAFETRIPSOSORRYTO HEARTHATlet's getthiscorrectedI'm glad iwas ableto resolveyour issueWE VALUEYOURRELATIONSHIPI am sorrythis ishappeningCONGRATULATIONSON YOUR HOMEI WOULDBE MORETHANHAPPY TOI knowthis canbefrustratingABSOLUTELYHave alovelydayyou havereachedthe rightperson

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for allowing us to resolve this for you
  2. certainly
  3. I UNDERSTAND YOUR CONCERN
  4. we are here to help
  5. have i resolved evrything for you today
  6. RESOLUTION
  7. LETS TAKE A LOOK TOGETHER
  8. FEEL BETTER SOON
  9. Nice speaking with you
  10. thank you for letting us know
  11. we appreciate your feedback
  12. I am confident this will be resolved
  13. HAVE A SAFE TRIP
  14. SO SORRY TO HEAR THAT
  15. let's get this corrected
  16. I'm glad i was able to resolve your issue
  17. WE VALUE YOUR RELATIONSHIP
  18. I am sorry this is happening
  19. CONGRATULATIONS ON YOUR HOME
  20. I WOULD BE MORE THAN HAPPY TO
  21. I know this can be frustrating
  22. ABSOLUTELY
  23. Have a lovely day
  24. you have reached the right person