weappreciateyourfeedbackCONGRATULATIONSON YOUR HOMESOSORRYTO HEARTHATyou havereachedthe rightpersoncertainlylet's getthiscorrectedHAVE ASAFETRIPI amconfidentthis will beresolvedIUNDERSTANDYOURCONCERNLETS TAKEA LOOKTOGETHERFEELBETTERSOONI knowthis canbefrustratingNicespeakingwith youABSOLUTELYhave iresolvedevrything foryou todayI'm glad iwas ableto resolveyour issuethank youfor lettingus knowI WOULDBE MORETHANHAPPY TOHave alovelydayRESOLUTIONThank youfor allowingus to resolvethis for youI am sorrythis ishappeningWE VALUEYOURRELATIONSHIPwe arehere tohelpweappreciateyourfeedbackCONGRATULATIONSON YOUR HOMESOSORRYTO HEARTHATyou havereachedthe rightpersoncertainlylet's getthiscorrectedHAVE ASAFETRIPI amconfidentthis will beresolvedIUNDERSTANDYOURCONCERNLETS TAKEA LOOKTOGETHERFEELBETTERSOONI knowthis canbefrustratingNicespeakingwith youABSOLUTELYhave iresolvedevrything foryou todayI'm glad iwas ableto resolveyour issuethank youfor lettingus knowI WOULDBE MORETHANHAPPY TOHave alovelydayRESOLUTIONThank youfor allowingus to resolvethis for youI am sorrythis ishappeningWE VALUEYOURRELATIONSHIPwe arehere tohelp

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. we appreciate your feedback
  2. CONGRATULATIONS ON YOUR HOME
  3. SO SORRY TO HEAR THAT
  4. you have reached the right person
  5. certainly
  6. let's get this corrected
  7. HAVE A SAFE TRIP
  8. I am confident this will be resolved
  9. I UNDERSTAND YOUR CONCERN
  10. LETS TAKE A LOOK TOGETHER
  11. FEEL BETTER SOON
  12. I know this can be frustrating
  13. Nice speaking with you
  14. ABSOLUTELY
  15. have i resolved evrything for you today
  16. I'm glad i was able to resolve your issue
  17. thank you for letting us know
  18. I WOULD BE MORE THAN HAPPY TO
  19. Have a lovely day
  20. RESOLUTION
  21. Thank you for allowing us to resolve this for you
  22. I am sorry this is happening
  23. WE VALUE YOUR RELATIONSHIP
  24. we are here to help