HAVE ASAFETRIPI WOULDBE MORETHANHAPPY TOyou havereachedthe rightpersonWE VALUEYOURRELATIONSHIPlet's getthiscorrectedCONGRATULATIONSON YOUR HOMEwe arehere tohelpSOSORRYTO HEARTHATHave alovelydayweappreciateyourfeedbackThank youfor allowingus to resolvethis for youIUNDERSTANDYOURCONCERNABSOLUTELYNicespeakingwith youcertainlyI knowthis canbefrustratingI am sorrythis ishappeningthank youfor lettingus knowI amconfidentthis will beresolvedRESOLUTIONFEELBETTERSOONhave iresolvedevrything foryou todayI'm glad iwas ableto resolveyour issueLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPI WOULDBE MORETHANHAPPY TOyou havereachedthe rightpersonWE VALUEYOURRELATIONSHIPlet's getthiscorrectedCONGRATULATIONSON YOUR HOMEwe arehere tohelpSOSORRYTO HEARTHATHave alovelydayweappreciateyourfeedbackThank youfor allowingus to resolvethis for youIUNDERSTANDYOURCONCERNABSOLUTELYNicespeakingwith youcertainlyI knowthis canbefrustratingI am sorrythis ishappeningthank youfor lettingus knowI amconfidentthis will beresolvedRESOLUTIONFEELBETTERSOONhave iresolvedevrything foryou todayI'm glad iwas ableto resolveyour issueLETS TAKEA LOOKTOGETHER

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HAVE A SAFE TRIP
  2. I WOULD BE MORE THAN HAPPY TO
  3. you have reached the right person
  4. WE VALUE YOUR RELATIONSHIP
  5. let's get this corrected
  6. CONGRATULATIONS ON YOUR HOME
  7. we are here to help
  8. SO SORRY TO HEAR THAT
  9. Have a lovely day
  10. we appreciate your feedback
  11. Thank you for allowing us to resolve this for you
  12. I UNDERSTAND YOUR CONCERN
  13. ABSOLUTELY
  14. Nice speaking with you
  15. certainly
  16. I know this can be frustrating
  17. I am sorry this is happening
  18. thank you for letting us know
  19. I am confident this will be resolved
  20. RESOLUTION
  21. FEEL BETTER SOON
  22. have i resolved evrything for you today
  23. I'm glad i was able to resolve your issue
  24. LETS TAKE A LOOK TOGETHER