IUNDERSTANDYOURCONCERNwe arehere tohelpHAVE ASAFETRIPlet's getthiscorrectedHave alovelydaycertainlyLETS TAKEA LOOKTOGETHERI knowthis canbefrustratingThank youfor allowingus to resolvethis for youI'm glad iwas ableto resolveyour issueWE VALUEYOURRELATIONSHIPNicespeakingwith youhave iresolvedevrything foryou todayI amconfidentthis will beresolvedthank youfor lettingus knowABSOLUTELYI WOULDBE MORETHANHAPPY TORESOLUTIONweappreciateyourfeedbackyou havereachedthe rightpersonFEELBETTERSOONI am sorrythis ishappeningSOSORRYTO HEARTHATCONGRATULATIONSON YOUR HOMEIUNDERSTANDYOURCONCERNwe arehere tohelpHAVE ASAFETRIPlet's getthiscorrectedHave alovelydaycertainlyLETS TAKEA LOOKTOGETHERI knowthis canbefrustratingThank youfor allowingus to resolvethis for youI'm glad iwas ableto resolveyour issueWE VALUEYOURRELATIONSHIPNicespeakingwith youhave iresolvedevrything foryou todayI amconfidentthis will beresolvedthank youfor lettingus knowABSOLUTELYI WOULDBE MORETHANHAPPY TORESOLUTIONweappreciateyourfeedbackyou havereachedthe rightpersonFEELBETTERSOONI am sorrythis ishappeningSOSORRYTO HEARTHATCONGRATULATIONSON YOUR HOME

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I UNDERSTAND YOUR CONCERN
  2. we are here to help
  3. HAVE A SAFE TRIP
  4. let's get this corrected
  5. Have a lovely day
  6. certainly
  7. LETS TAKE A LOOK TOGETHER
  8. I know this can be frustrating
  9. Thank you for allowing us to resolve this for you
  10. I'm glad i was able to resolve your issue
  11. WE VALUE YOUR RELATIONSHIP
  12. Nice speaking with you
  13. have i resolved evrything for you today
  14. I am confident this will be resolved
  15. thank you for letting us know
  16. ABSOLUTELY
  17. I WOULD BE MORE THAN HAPPY TO
  18. RESOLUTION
  19. we appreciate your feedback
  20. you have reached the right person
  21. FEEL BETTER SOON
  22. I am sorry this is happening
  23. SO SORRY TO HEAR THAT
  24. CONGRATULATIONS ON YOUR HOME