I knowthis canbefrustratingCONGRATULATIONSON YOUR HOMEI amconfidentthis will beresolvedweappreciateyourfeedbackcertainlyhave iresolvedevrything foryou todaythank youfor lettingus knowSOSORRYTO HEARTHATI WOULDBE MORETHANHAPPY TOABSOLUTELYNicespeakingwith youwe arehere tohelpThank youfor allowingus to resolvethis for youlet's getthiscorrectedRESOLUTIONHave alovelydayyou havereachedthe rightpersonFEELBETTERSOONI am sorrythis ishappeningHAVE ASAFETRIPIUNDERSTANDYOURCONCERNI'm glad iwas ableto resolveyour issueLETS TAKEA LOOKTOGETHERWE VALUEYOURRELATIONSHIPI knowthis canbefrustratingCONGRATULATIONSON YOUR HOMEI amconfidentthis will beresolvedweappreciateyourfeedbackcertainlyhave iresolvedevrything foryou todaythank youfor lettingus knowSOSORRYTO HEARTHATI WOULDBE MORETHANHAPPY TOABSOLUTELYNicespeakingwith youwe arehere tohelpThank youfor allowingus to resolvethis for youlet's getthiscorrectedRESOLUTIONHave alovelydayyou havereachedthe rightpersonFEELBETTERSOONI am sorrythis ishappeningHAVE ASAFETRIPIUNDERSTANDYOURCONCERNI'm glad iwas ableto resolveyour issueLETS TAKEA LOOKTOGETHERWE VALUEYOURRELATIONSHIP

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I know this can be frustrating
  2. CONGRATULATIONS ON YOUR HOME
  3. I am confident this will be resolved
  4. we appreciate your feedback
  5. certainly
  6. have i resolved evrything for you today
  7. thank you for letting us know
  8. SO SORRY TO HEAR THAT
  9. I WOULD BE MORE THAN HAPPY TO
  10. ABSOLUTELY
  11. Nice speaking with you
  12. we are here to help
  13. Thank you for allowing us to resolve this for you
  14. let's get this corrected
  15. RESOLUTION
  16. Have a lovely day
  17. you have reached the right person
  18. FEEL BETTER SOON
  19. I am sorry this is happening
  20. HAVE A SAFE TRIP
  21. I UNDERSTAND YOUR CONCERN
  22. I'm glad i was able to resolve your issue
  23. LETS TAKE A LOOK TOGETHER
  24. WE VALUE YOUR RELATIONSHIP