we arehere tohelpIUNDERSTANDYOURCONCERNHAVE ASAFETRIPcertainlyWE VALUEYOURRELATIONSHIPNicespeakingwith youweappreciateyourfeedbackSOSORRYTO HEARTHAThave iresolvedevrything foryou todaylet's getthiscorrectedLETS TAKEA LOOKTOGETHERHave alovelydayI knowthis canbefrustratingI WOULDBE MORETHANHAPPY TOI am sorrythis ishappeningthank youfor lettingus knowyou havereachedthe rightpersonCONGRATULATIONSON YOUR HOMEFEELBETTERSOONI amconfidentthis will beresolvedI'm glad iwas ableto resolveyour issueThank youfor allowingus to resolvethis for youRESOLUTIONABSOLUTELYwe arehere tohelpIUNDERSTANDYOURCONCERNHAVE ASAFETRIPcertainlyWE VALUEYOURRELATIONSHIPNicespeakingwith youweappreciateyourfeedbackSOSORRYTO HEARTHAThave iresolvedevrything foryou todaylet's getthiscorrectedLETS TAKEA LOOKTOGETHERHave alovelydayI knowthis canbefrustratingI WOULDBE MORETHANHAPPY TOI am sorrythis ishappeningthank youfor lettingus knowyou havereachedthe rightpersonCONGRATULATIONSON YOUR HOMEFEELBETTERSOONI amconfidentthis will beresolvedI'm glad iwas ableto resolveyour issueThank youfor allowingus to resolvethis for youRESOLUTIONABSOLUTELY

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. we are here to help
  2. I UNDERSTAND YOUR CONCERN
  3. HAVE A SAFE TRIP
  4. certainly
  5. WE VALUE YOUR RELATIONSHIP
  6. Nice speaking with you
  7. we appreciate your feedback
  8. SO SORRY TO HEAR THAT
  9. have i resolved evrything for you today
  10. let's get this corrected
  11. LETS TAKE A LOOK TOGETHER
  12. Have a lovely day
  13. I know this can be frustrating
  14. I WOULD BE MORE THAN HAPPY TO
  15. I am sorry this is happening
  16. thank you for letting us know
  17. you have reached the right person
  18. CONGRATULATIONS ON YOUR HOME
  19. FEEL BETTER SOON
  20. I am confident this will be resolved
  21. I'm glad i was able to resolve your issue
  22. Thank you for allowing us to resolve this for you
  23. RESOLUTION
  24. ABSOLUTELY