have iresolvedevrything foryou todayI knowthis canbefrustratingweappreciateyourfeedbackHAVE ASAFETRIPWE VALUEYOURRELATIONSHIPThank youfor allowingus to resolvethis for youHave alovelydaycertainlyI WOULDBE MORETHANHAPPY TOI'm glad iwas ableto resolveyour issueLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNlet's getthiscorrectedI am sorrythis ishappeningRESOLUTIONFEELBETTERSOONNicespeakingwith youwe arehere tohelpthank youfor lettingus knowI amconfidentthis will beresolvedyou havereachedthe rightpersonSOSORRYTO HEARTHATABSOLUTELYCONGRATULATIONSON YOUR HOMEhave iresolvedevrything foryou todayI knowthis canbefrustratingweappreciateyourfeedbackHAVE ASAFETRIPWE VALUEYOURRELATIONSHIPThank youfor allowingus to resolvethis for youHave alovelydaycertainlyI WOULDBE MORETHANHAPPY TOI'm glad iwas ableto resolveyour issueLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNlet's getthiscorrectedI am sorrythis ishappeningRESOLUTIONFEELBETTERSOONNicespeakingwith youwe arehere tohelpthank youfor lettingus knowI amconfidentthis will beresolvedyou havereachedthe rightpersonSOSORRYTO HEARTHATABSOLUTELYCONGRATULATIONSON YOUR HOME

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. have i resolved evrything for you today
  2. I know this can be frustrating
  3. we appreciate your feedback
  4. HAVE A SAFE TRIP
  5. WE VALUE YOUR RELATIONSHIP
  6. Thank you for allowing us to resolve this for you
  7. Have a lovely day
  8. certainly
  9. I WOULD BE MORE THAN HAPPY TO
  10. I'm glad i was able to resolve your issue
  11. LETS TAKE A LOOK TOGETHER
  12. I UNDERSTAND YOUR CONCERN
  13. let's get this corrected
  14. I am sorry this is happening
  15. RESOLUTION
  16. FEEL BETTER SOON
  17. Nice speaking with you
  18. we are here to help
  19. thank you for letting us know
  20. I am confident this will be resolved
  21. you have reached the right person
  22. SO SORRY TO HEAR THAT
  23. ABSOLUTELY
  24. CONGRATULATIONS ON YOUR HOME