Have alovelydayThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPSOSORRYTO HEARTHATI'm glad iwas ableto resolveyour issuecertainlyRESOLUTIONI am sorrythis ishappeningFEELBETTERSOONI amconfidentthis will beresolvedlet's getthiscorrectedNicespeakingwith youHAVE ASAFETRIPABSOLUTELYI WOULDBE MORETHANHAPPY TOLETS TAKEA LOOKTOGETHERwe arehere tohelphave iresolvedevrything foryou todaythank youfor lettingus knowIUNDERSTANDYOURCONCERNCONGRATULATIONSON YOUR HOMEweappreciateyourfeedbackI knowthis canbefrustratingyou havereachedthe rightpersonHave alovelydayThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPSOSORRYTO HEARTHATI'm glad iwas ableto resolveyour issuecertainlyRESOLUTIONI am sorrythis ishappeningFEELBETTERSOONI amconfidentthis will beresolvedlet's getthiscorrectedNicespeakingwith youHAVE ASAFETRIPABSOLUTELYI WOULDBE MORETHANHAPPY TOLETS TAKEA LOOKTOGETHERwe arehere tohelphave iresolvedevrything foryou todaythank youfor lettingus knowIUNDERSTANDYOURCONCERNCONGRATULATIONSON YOUR HOMEweappreciateyourfeedbackI knowthis canbefrustratingyou havereachedthe rightperson

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a lovely day
  2. Thank you for allowing us to resolve this for you
  3. WE VALUE YOUR RELATIONSHIP
  4. SO SORRY TO HEAR THAT
  5. I'm glad i was able to resolve your issue
  6. certainly
  7. RESOLUTION
  8. I am sorry this is happening
  9. FEEL BETTER SOON
  10. I am confident this will be resolved
  11. let's get this corrected
  12. Nice speaking with you
  13. HAVE A SAFE TRIP
  14. ABSOLUTELY
  15. I WOULD BE MORE THAN HAPPY TO
  16. LETS TAKE A LOOK TOGETHER
  17. we are here to help
  18. have i resolved evrything for you today
  19. thank you for letting us know
  20. I UNDERSTAND YOUR CONCERN
  21. CONGRATULATIONS ON YOUR HOME
  22. we appreciate your feedback
  23. I know this can be frustrating
  24. you have reached the right person