Caller age 65+ 3rd party call Prank call Mentioned COVID-19 Waited 15+ min. for a call Teen Line call Gave resource: Teen Line Out-of- state caller Calling back = part of safety plan Deescalated ending SRI Found us from school Offered follow- up call “What’s going on today?” Established Caller/Caller Alert Gave resource: 211 No thoughts of suicide today Caller under age 18 Found us from therapist Support system identified Asked all demographics Asked starting SRI Found us online DDH call Asked all risk assessment Qs 911 Diversion call Gave resource: Warmline Caller thanked counselor “J Doe” caller (anonymous) “What are you going to do after this call?” Strong counselor rapport! “Have you eaten anything today?” Gave resource: SAMHSA “We’re here 24/7” ““Have you ever called a line like this before?” Recognized ambivalence Hang up/silent call Caller age 65+ 3rd party call Prank call Mentioned COVID-19 Waited 15+ min. for a call Teen Line call Gave resource: Teen Line Out-of- state caller Calling back = part of safety plan Deescalated ending SRI Found us from school Offered follow- up call “What’s going on today?” Established Caller/Caller Alert Gave resource: 211 No thoughts of suicide today Caller under age 18 Found us from therapist Support system identified Asked all demographics Asked starting SRI Found us online DDH call Asked all risk assessment Qs 911 Diversion call Gave resource: Warmline Caller thanked counselor “J Doe” caller (anonymous) “What are you going to do after this call?” Strong counselor rapport! “Have you eaten anything today?” Gave resource: SAMHSA “We’re here 24/7” ““Have you ever called a line like this before?” Recognized ambivalence Hang up/silent call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caller age 65+
3rd party call
Prank call
Mentioned COVID-19
Waited 15+ min. for a call
Teen Line call
Gave resource: Teen Line
Out-of-state caller
Calling back = part of safety plan
Deescalated ending SRI
Found us from school
Offered follow-up call
“What’s going on today?”
Established Caller/Caller Alert
Gave resource: 211
No thoughts of suicide today
Caller under age 18
Found us from therapist
Support system identified
Asked all demographics
Asked starting SRI
Found us online
DDH call
Asked all risk assessment Qs
911 Diversion call
Gave resource: Warmline
Caller thanked counselor
“J Doe” caller (anonymous)
“What are you going to do after this call?”
Strong counselor rapport!
“Have you eaten anything today?”
Gave resource: SAMHSA
“We’re here 24/7”
““Have you ever called a line like this before?”
Recognized ambivalence
Hang up/silent call