Recognized ambivalence Hang up/silent call Caller age 65+ Out-of- state caller ““Have you ever called a line like this before?” Gave resource: SAMHSA No thoughts of suicide today Gave resource: 211 Asked starting SRI 3rd party call Found us online DDH call Established Caller/Caller Alert Waited 15+ min. for a call “Have you eaten anything today?” Asked all demographics Support system identified “We’re here 24/7” Teen Line call “What’s going on today?” Caller under age 18 “What are you going to do after this call?” Calling back = part of safety plan Mentioned COVID-19 Gave resource: Teen Line Caller thanked counselor Asked all risk assessment Qs Found us from therapist “J Doe” caller (anonymous) Deescalated ending SRI 911 Diversion call Offered follow- up call Found us from school Strong counselor rapport! Prank call Gave resource: Warmline Recognized ambivalence Hang up/silent call Caller age 65+ Out-of- state caller ““Have you ever called a line like this before?” Gave resource: SAMHSA No thoughts of suicide today Gave resource: 211 Asked starting SRI 3rd party call Found us online DDH call Established Caller/Caller Alert Waited 15+ min. for a call “Have you eaten anything today?” Asked all demographics Support system identified “We’re here 24/7” Teen Line call “What’s going on today?” Caller under age 18 “What are you going to do after this call?” Calling back = part of safety plan Mentioned COVID-19 Gave resource: Teen Line Caller thanked counselor Asked all risk assessment Qs Found us from therapist “J Doe” caller (anonymous) Deescalated ending SRI 911 Diversion call Offered follow- up call Found us from school Strong counselor rapport! Prank call Gave resource: Warmline
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Recognized ambivalence
Hang up/silent call
Caller age 65+
Out-of-state caller
““Have you ever called a line like this before?”
Gave resource: SAMHSA
No thoughts of suicide today
Gave resource: 211
Asked starting SRI
3rd party call
Found us online
DDH call
Established Caller/Caller Alert
Waited 15+ min. for a call
“Have you eaten anything today?”
Asked all demographics
Support system identified
“We’re here 24/7”
Teen Line call
“What’s going on today?”
Caller under age 18
“What are you going to do after this call?”
Calling back = part of safety plan
Mentioned COVID-19
Gave resource: Teen Line
Caller thanked counselor
Asked all risk assessment Qs
Found us from therapist
“J Doe” caller (anonymous)
Deescalated ending SRI
911 Diversion call
Offered follow-up call
Found us from school
Strong counselor rapport!
Prank call
Gave resource: Warmline