ClearcommunicationskillsCustomerSatisfactionFPR (FirstPointResolution)MANTHACOMMUNITYKnowledgeof theProductCOMMITMENTOISImprovetheCustomerExperienceExcellentCustomerServiceSmileSCOTTISH& YORKCONFIDENCECustomerExperienceCustomerAGRTeamPOSITIVEQualityWAYFARERCustomerExperienceTeamTRADERSInternalCustomersPatienceCustomerLoyaltyCARECUSTOMERCAREAttentivenessCustomerServiceWeekCustomerFeedbackCustomerExpectationsCustomerRelationshipTEAMWORKHelpCenterContinuousImprovementHeadsetsEmpathyHAPPYCUSTOMERSERVICEWEEKClearcommunicationskillsCustomerSatisfactionFPR (FirstPointResolution)MANTHACOMMUNITYKnowledgeof theProductCOMMITMENTOISImprovetheCustomerExperienceExcellentCustomerServiceSmileSCOTTISH& YORKCONFIDENCECustomerExperienceCustomerAGRTeamPOSITIVEQualityWAYFARERCustomerExperienceTeamTRADERSInternalCustomersPatienceCustomerLoyaltyCARECUSTOMERCAREAttentivenessCustomerServiceWeekCustomerFeedbackCustomerExpectationsCustomerRelationshipTEAMWORKHelpCenterContinuousImprovementHeadsetsEmpathyHAPPYCUSTOMERSERVICEWEEK

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear communication skills
  2. Customer Satisfaction
  3. FPR (First Point Resolution)
  4. MANTHA
  5. COMMUNITY
  6. Knowledge of the Product
  7. COMMITMENT
  8. OIS
  9. Improve the Customer Experience
  10. Excellent Customer Service
  11. Smile
  12. SCOTTISH & YORK
  13. CONFIDENCE
  14. Customer Experience
  15. Customer
  16. AGR
  17. Team
  18. POSITIVE
  19. Quality
  20. WAYFARER
  21. Customer Experience Team
  22. TRADERS
  23. Internal Customers
  24. Patience
  25. Customer Loyalty
  26. CARE
  27. CUSTOMER CARE
  28. Attentiveness
  29. Customer Service Week
  30. Customer Feedback
  31. Customer Expectations
  32. Customer Relationship
  33. TEAMWORK
  34. Help Center
  35. Continuous Improvement
  36. Headsets
  37. Empathy
  38. HAPPY CUSTOMER SERVICE WEEK