(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
6 fraud calls in a row
Customer remembers your name
You used "Tampa, FL" in your intro
you advocated on 8 calls in a row
You referred 5 customers to the merchant
3 Fraud calls in a row
ghost call
You provided a recap on 5 calls
You hit 5 minutes between calls
customer has something loud in the background
Customer says you were amazing
Air Travel Dispute
Use 3 value statements on 5 calls
Go to lunch on time
Go to break on time
Hotel Dispute
Scam Call
You learned something about 3 customers (not card related)