Turned oncameraduring teamZoomDecreasedyour timeto closeGot 3 stareye'd CSATratings in arowSet up ameeting withyour mentorto attend inthe next weekAttendedApplicationSupportEmpathyHourPicked up3 chats in< 1 minAttendedthe AMAwith BlakeTook anIOCShandoffPicked up3 chats in< 1 minCaught 3FrozenFico’sAssisted inquestion inApp SupportSlackchannelHelped aforeignapplicantRespondedto 3 AAletters Reportedback onyour 1:1goalTook anIOCShandoffPut ina DGrequestBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowIncreasedyourCSATTurned oncameraduring teamZoomUploaded abank documentto DMC forapplicant havingtroublesPut ina DGrequestChecked inwith anotherco-worker tosee how youcan helpGot 3 stareye'd CSATratings in arow Requestedthe re-send of 5SocuresTurned oncameraduring teamZoomDecreasedyour timeto closeGot 3 stareye'd CSATratings in arowSet up ameeting withyour mentorto attend inthe next weekAttendedApplicationSupportEmpathyHourPicked up3 chats in< 1 minAttendedthe AMAwith BlakeTook anIOCShandoffPicked up3 chats in< 1 minCaught 3FrozenFico’sAssisted inquestion inApp SupportSlackchannelHelped aforeignapplicantRespondedto 3 AAletters Reportedback onyour 1:1goalTook anIOCShandoffPut ina DGrequestBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowIncreasedyourCSATTurned oncameraduring teamZoomUploaded abank documentto DMC forapplicant havingtroublesPut ina DGrequestChecked inwith anotherco-worker tosee how youcan helpGot 3 stareye'd CSATratings in arow Requestedthe re-send of 5Socures

Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turned on camera during team Zoom
  2. Decreased your time to close
  3. Got 3 star eye'd CSAT ratings in a row
  4. Set up a meeting with your mentor to attend in the next week
  5. Attended Application Support Empathy Hour
  6. Picked up 3 chats in < 1 min
  7. Attended the AMA with Blake
  8. Took an IOCS handoff
  9. Picked up 3 chats in < 1 min
  10. Caught 3 Frozen Fico’s
  11. Assisted in question in App Support Slack channel
  12. Helped a foreign applicant
  13. Responded to 3 AA letters
  14. Reported back on your 1:1 goal
  15. Took an IOCS handoff
  16. Put in a DG request
  17. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  18. Increased your CSAT
  19. Turned on camera during team Zoom
  20. Uploaded a bank document to DMC for applicant having troubles
  21. Put in a DG request
  22. Checked in with another co-worker to see how you can help
  23. Got 3 star eye'd CSAT ratings in a row
  24. Requested the re-send of 5 Socures