Put ina DGrequestPicked up3 chats in< 1 minRespondedto 3 AAletters IncreasedyourCSATPut ina DGrequestReportedback onyour 1:1goalSet up ameeting withyour mentorto attend inthe next weekTurned oncameraduring teamZoomBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowAssisted inquestion inApp SupportSlackchannelTook anIOCShandoffGot 3 stareye'd CSATratings in arowGot 3 stareye'd CSATratings in arow Decreasedyour timeto closePicked up3 chats in< 1 minCaught 3FrozenFico’sUploaded abank documentto DMC forapplicant havingtroublesTook anIOCShandoffTurned oncameraduring teamZoomChecked inwith anotherco-worker tosee how youcan helpHelped aforeignapplicantRequestedthe re-send of 5SocuresAttendedApplicationSupportEmpathyHourAttendedthe AMAwith BlakePut ina DGrequestPicked up3 chats in< 1 minRespondedto 3 AAletters IncreasedyourCSATPut ina DGrequestReportedback onyour 1:1goalSet up ameeting withyour mentorto attend inthe next weekTurned oncameraduring teamZoomBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowAssisted inquestion inApp SupportSlackchannelTook anIOCShandoffGot 3 stareye'd CSATratings in arowGot 3 stareye'd CSATratings in arow Decreasedyour timeto closePicked up3 chats in< 1 minCaught 3FrozenFico’sUploaded abank documentto DMC forapplicant havingtroublesTook anIOCShandoffTurned oncameraduring teamZoomChecked inwith anotherco-worker tosee how youcan helpHelped aforeignapplicantRequestedthe re-send of 5SocuresAttendedApplicationSupportEmpathyHourAttendedthe AMAwith Blake

Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in a DG request
  2. Picked up 3 chats in < 1 min
  3. Responded to 3 AA letters
  4. Increased your CSAT
  5. Put in a DG request
  6. Reported back on your 1:1 goal
  7. Set up a meeting with your mentor to attend in the next week
  8. Turned on camera during team Zoom
  9. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  10. Assisted in question in App Support Slack channel
  11. Took an IOCS handoff
  12. Got 3 star eye'd CSAT ratings in a row
  13. Got 3 star eye'd CSAT ratings in a row
  14. Decreased your time to close
  15. Picked up 3 chats in < 1 min
  16. Caught 3 Frozen Fico’s
  17. Uploaded a bank document to DMC for applicant having troubles
  18. Took an IOCS handoff
  19. Turned on camera during team Zoom
  20. Checked in with another co-worker to see how you can help
  21. Helped a foreign applicant
  22. Requested the re-send of 5 Socures
  23. Attended Application Support Empathy Hour
  24. Attended the AMA with Blake