IncreasedyourCSATRequestedthe re-send of 5SocuresChecked inwith anotherco-worker tosee how youcan helpPicked up3 chats in< 1 minAssisted inquestion inApp SupportSlackchannelTurned oncameraduring teamZoomGot 3 stareye'd CSATratings in arow Attendedthe AMAwith BlakeGot 3 stareye'd CSATratings in arowSet up ameeting withyour mentorto attend inthe next weekReportedback onyour 1:1goalDecreasedyour timeto closeTook anIOCShandoffAttendedApplicationSupportEmpathyHourPut ina DGrequestPut ina DGrequestCaught 3FrozenFico’sTurned oncameraduring teamZoomTook anIOCShandoffBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowPicked up3 chats in< 1 minHelped aforeignapplicantUploaded abank documentto DMC forapplicant havingtroublesRespondedto 3 AAletters IncreasedyourCSATRequestedthe re-send of 5SocuresChecked inwith anotherco-worker tosee how youcan helpPicked up3 chats in< 1 minAssisted inquestion inApp SupportSlackchannelTurned oncameraduring teamZoomGot 3 stareye'd CSATratings in arow Attendedthe AMAwith BlakeGot 3 stareye'd CSATratings in arowSet up ameeting withyour mentorto attend inthe next weekReportedback onyour 1:1goalDecreasedyour timeto closeTook anIOCShandoffAttendedApplicationSupportEmpathyHourPut ina DGrequestPut ina DGrequestCaught 3FrozenFico’sTurned oncameraduring teamZoomTook anIOCShandoffBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowPicked up3 chats in< 1 minHelped aforeignapplicantUploaded abank documentto DMC forapplicant havingtroublesRespondedto 3 AAletters 

Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Increased your CSAT
  2. Requested the re-send of 5 Socures
  3. Checked in with another co-worker to see how you can help
  4. Picked up 3 chats in < 1 min
  5. Assisted in question in App Support Slack channel
  6. Turned on camera during team Zoom
  7. Got 3 star eye'd CSAT ratings in a row
  8. Attended the AMA with Blake
  9. Got 3 star eye'd CSAT ratings in a row
  10. Set up a meeting with your mentor to attend in the next week
  11. Reported back on your 1:1 goal
  12. Decreased your time to close
  13. Took an IOCS handoff
  14. Attended Application Support Empathy Hour
  15. Put in a DG request
  16. Put in a DG request
  17. Caught 3 Frozen Fico’s
  18. Turned on camera during team Zoom
  19. Took an IOCS handoff
  20. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  21. Picked up 3 chats in < 1 min
  22. Helped a foreign applicant
  23. Uploaded a bank document to DMC for applicant having troubles
  24. Responded to 3 AA letters