IncreasedyourCSATAttendedthe AMAwith BlakeReportedback onyour 1:1goalGot 3 stareye'd CSATratings in arowTurned oncameraduring teamZoomAttendedApplicationSupportEmpathyHourTook anIOCShandoffDecreasedyour timeto closePut ina DGrequestPicked up3 chats in< 1 minSet up ameeting withyour mentorto attend inthe next weekTook anIOCShandoffChecked inwith anotherco-worker tosee how youcan helpPicked up3 chats in< 1 minUploaded abank documentto DMC forapplicant havingtroublesPut ina DGrequestCaught 3FrozenFico’sTurned oncameraduring teamZoomRequestedthe re-send of 5SocuresGot 3 stareye'd CSATratings in arow Helped aforeignapplicantAssisted inquestion inApp SupportSlackchannelBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowRespondedto 3 AAletters IncreasedyourCSATAttendedthe AMAwith BlakeReportedback onyour 1:1goalGot 3 stareye'd CSATratings in arowTurned oncameraduring teamZoomAttendedApplicationSupportEmpathyHourTook anIOCShandoffDecreasedyour timeto closePut ina DGrequestPicked up3 chats in< 1 minSet up ameeting withyour mentorto attend inthe next weekTook anIOCShandoffChecked inwith anotherco-worker tosee how youcan helpPicked up3 chats in< 1 minUploaded abank documentto DMC forapplicant havingtroublesPut ina DGrequestCaught 3FrozenFico’sTurned oncameraduring teamZoomRequestedthe re-send of 5SocuresGot 3 stareye'd CSATratings in arow Helped aforeignapplicantAssisted inquestion inApp SupportSlackchannelBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowRespondedto 3 AAletters 

Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Increased your CSAT
  2. Attended the AMA with Blake
  3. Reported back on your 1:1 goal
  4. Got 3 star eye'd CSAT ratings in a row
  5. Turned on camera during team Zoom
  6. Attended Application Support Empathy Hour
  7. Took an IOCS handoff
  8. Decreased your time to close
  9. Put in a DG request
  10. Picked up 3 chats in < 1 min
  11. Set up a meeting with your mentor to attend in the next week
  12. Took an IOCS handoff
  13. Checked in with another co-worker to see how you can help
  14. Picked up 3 chats in < 1 min
  15. Uploaded a bank document to DMC for applicant having troubles
  16. Put in a DG request
  17. Caught 3 Frozen Fico’s
  18. Turned on camera during team Zoom
  19. Requested the re-send of 5 Socures
  20. Got 3 star eye'd CSAT ratings in a row
  21. Helped a foreign applicant
  22. Assisted in question in App Support Slack channel
  23. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  24. Responded to 3 AA letters