SubmittedMaterialRequestQuoted aDeniedAuthNewbornEnrollmentfor a NYPolicyQuoted OutPatientMentalHealthOfferedCompassionCommitmentHelpedwith theWeb SiteLookedforHIPAUTHUsedQBTLookedUp aProviderin YODAHad to doa OneTimeReferralStatusProviderWhenQuotingBenefitTransfer toMedicalManagementCalledSMEVerifiedAddressQuotedPlanTypeOffered aCommitmentHad anEscalatedCallPCPChangeHad aPasswordProtectedAccountNoticed the6 Pillars ofCompassionBeing UsedQuotedDentalRestorativeBenefitSend aSMEMailCCPUsedMiWebSent aHandWrittenNoteSubmittedMaterialRequestQuoted aDeniedAuthNewbornEnrollmentfor a NYPolicyQuoted OutPatientMentalHealthOfferedCompassionCommitmentHelpedwith theWeb SiteLookedforHIPAUTHUsedQBTLookedUp aProviderin YODAHad to doa OneTimeReferralStatusProviderWhenQuotingBenefitTransfer toMedicalManagementCalledSMEVerifiedAddressQuotedPlanTypeOffered aCommitmentHad anEscalatedCallPCPChangeHad aPasswordProtectedAccountNoticed the6 Pillars ofCompassionBeing UsedQuotedDentalRestorativeBenefitSend aSMEMailCCPUsedMiWebSent aHandWrittenNote

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted Material Request
  2. Quoted a Denied Auth
  3. Newborn Enrollment for a NY Policy
  4. Quoted Out Patient Mental Health
  5. Offered Compassion Commitment
  6. Helped with the Web Site
  7. Looked for HIPAUTH
  8. Used QBT
  9. Looked Up a Provider in YODA
  10. Had to do a One Time Referral
  11. Status Provider When Quoting Benefit
  12. Transfer to Medical Management
  13. Called SME
  14. Verified Address
  15. Quoted Plan Type
  16. Offered a Commitment
  17. Had an Escalated Call
  18. PCP Change
  19. Had a Password Protected Account
  20. Noticed the 6 Pillars of Compassion Being Used
  21. Quoted Dental Restorative Benefit
  22. Send a SME Mail
  23. CCP Used MiWeb
  24. Sent a Hand Written Note