CalledSMESubmittedMaterialRequestQuotedDentalRestorativeBenefitUsedCompassionateOpening &ClosingUsedQBTVerifiedAddressSent aHandWrittenNoteQuoted GymReimbursementTransfer toUnitedHealth CareDentalQuotedPlanTypeUsedResearchFlowHelpedwith theWebSiteTransferto OptumInfertilityNotice 6Pillars ofCompassionBeing UsedUsedResearchFlowQuoted OutPatientMentalHealthHad aPasswordProtectedAccountMedicalSuppliesCoveredOON OnlyOffered aCommitmentProvider onliveandworkwell.comQuotedDMEHad anEscalatedCallCCPUsedMiWebHad to doa OneTimeReferralCalledSMESubmittedMaterialRequestQuotedDentalRestorativeBenefitUsedCompassionateOpening &ClosingUsedQBTVerifiedAddressSent aHandWrittenNoteQuoted GymReimbursementTransfer toUnitedHealth CareDentalQuotedPlanTypeUsedResearchFlowHelpedwith theWebSiteTransferto OptumInfertilityNotice 6Pillars ofCompassionBeing UsedUsedResearchFlowQuoted OutPatientMentalHealthHad aPasswordProtectedAccountMedicalSuppliesCoveredOON OnlyOffered aCommitmentProvider onliveandworkwell.comQuotedDMEHad anEscalatedCallCCPUsedMiWebHad to doa OneTimeReferral

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called SME
  2. Submitted Material Request
  3. Quoted Dental Restorative Benefit
  4. Used Compassionate Opening & Closing
  5. Used QBT
  6. Verified Address
  7. Sent a Hand Written Note
  8. Quoted Gym Reimbursement
  9. Transfer to United Health Care Dental
  10. Quoted Plan Type
  11. Used Research Flow
  12. Helped with the WebSite
  13. Transfer to Optum Infertility
  14. Notice 6 Pillars of Compassion Being Used
  15. Used Research Flow
  16. Quoted Out Patient Mental Health
  17. Had a Password Protected Account
  18. Medical Supplies Covered OON Only
  19. Offered a Commitment
  20. Provider on liveandworkwell.com
  21. Quoted DME
  22. Had an Escalated Call
  23. CCP Used MiWeb
  24. Had to do a One Time Referral