CalledSMESubmittedMaterialRequestHad aPasswordProtectedAccountHad anEscalatedCallTransfer toUnitedHealth CareDentalVerifiedAddressQuotedPlanTypeUsedResearchFlowQuotedDentalRestorativeBenefitUsedResearchFlowOffered aCommitmentSent aHandWrittenNoteQuoted OutPatientMentalHealthNotice 6Pillars ofCompassionBeing UsedQuotedDMETransferto OptumInfertilityProvider onliveandworkwell.comHelpedwith theWebSiteCCPUsedMiWebUsedQBTQuoted GymReimbursementHad to doa OneTimeReferralMedicalSuppliesCoveredOON OnlyUsedCompassionateOpening &ClosingCalledSMESubmittedMaterialRequestHad aPasswordProtectedAccountHad anEscalatedCallTransfer toUnitedHealth CareDentalVerifiedAddressQuotedPlanTypeUsedResearchFlowQuotedDentalRestorativeBenefitUsedResearchFlowOffered aCommitmentSent aHandWrittenNoteQuoted OutPatientMentalHealthNotice 6Pillars ofCompassionBeing UsedQuotedDMETransferto OptumInfertilityProvider onliveandworkwell.comHelpedwith theWebSiteCCPUsedMiWebUsedQBTQuoted GymReimbursementHad to doa OneTimeReferralMedicalSuppliesCoveredOON OnlyUsedCompassionateOpening &Closing

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called SME
  2. Submitted Material Request
  3. Had a Password Protected Account
  4. Had an Escalated Call
  5. Transfer to United Health Care Dental
  6. Verified Address
  7. Quoted Plan Type
  8. Used Research Flow
  9. Quoted Dental Restorative Benefit
  10. Used Research Flow
  11. Offered a Commitment
  12. Sent a Hand Written Note
  13. Quoted Out Patient Mental Health
  14. Notice 6 Pillars of Compassion Being Used
  15. Quoted DME
  16. Transfer to Optum Infertility
  17. Provider on liveandworkwell.com
  18. Helped with the WebSite
  19. CCP Used MiWeb
  20. Used QBT
  21. Quoted Gym Reimbursement
  22. Had to do a One Time Referral
  23. Medical Supplies Covered OON Only
  24. Used Compassionate Opening & Closing