PCPChangeCCPUsedMiWebOffered aCommitmentNewbornEnrollmentfor a NYPolicyNoticed 6Pillars ofCompassionBeing UsedSent aHandWrittenNoteUsedCompassionateOpening &ClosingQuotedRoutineVisionBenefitsCalledSMELookedUp aProviderin YODAQuoted OutPatientMentalHealthSent aCOBServiceRequestStatusProviderWhenQuotingBenefitLookedforHIPAUTHSent a PanelOverrideServiceRequestUsedResearchFlowVerifiedAddressQuoted GymReimbursementHad anEscalatedCallProvider onliveandworkwell.comUsedChoice PlusProivderSearchMedicalSuppliesCoveredOON OnlyQuotedPlanTypeHad aPasswordProtectedAccountPCPChangeCCPUsedMiWebOffered aCommitmentNewbornEnrollmentfor a NYPolicyNoticed 6Pillars ofCompassionBeing UsedSent aHandWrittenNoteUsedCompassionateOpening &ClosingQuotedRoutineVisionBenefitsCalledSMELookedUp aProviderin YODAQuoted OutPatientMentalHealthSent aCOBServiceRequestStatusProviderWhenQuotingBenefitLookedforHIPAUTHSent a PanelOverrideServiceRequestUsedResearchFlowVerifiedAddressQuoted GymReimbursementHad anEscalatedCallProvider onliveandworkwell.comUsedChoice PlusProivderSearchMedicalSuppliesCoveredOON OnlyQuotedPlanTypeHad aPasswordProtectedAccount

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PCP Change
  2. CCP Used MiWeb
  3. Offered a Commitment
  4. Newborn Enrollment for a NY Policy
  5. Noticed 6 Pillars of Compassion Being Used
  6. Sent a Hand Written Note
  7. Used Compassionate Opening & Closing
  8. Quoted Routine Vision Benefits
  9. Called SME
  10. Looked Up a Provider in YODA
  11. Quoted Out Patient Mental Health
  12. Sent a COB Service Request
  13. Status Provider When Quoting Benefit
  14. Looked for HIPAUTH
  15. Sent a Panel Override Service Request
  16. Used Research Flow
  17. Verified Address
  18. Quoted Gym Reimbursement
  19. Had an Escalated Call
  20. Provider on liveandworkwell.com
  21. Used Choice Plus Proivder Search
  22. Medical Supplies Covered OON Only
  23. Quoted Plan Type
  24. Had a Password Protected Account