UsedResearchFlowNoticed 6Pillars ofCompassionBeing UsedHad aPasswordProtectedAccountMedicalSuppliesCoveredOON OnlyLookedforHIPAUTHNewbornEnrollmentfor a NYPolicyLookedUp aProviderin YODAPCPChangeQuoted GymReimbursementQuotedPlanTypeUsedChoice PlusProivderSearchQuotedRoutineVisionBenefitsSent aCOBServiceRequestStatusProviderWhenQuotingBenefitProvider onliveandworkwell.comSent aHandWrittenNoteSent a PanelOverrideServiceRequestOffered aCommitmentHad anEscalatedCallCalledSMEVerifiedAddressQuoted OutPatientMentalHealthUsedCompassionateOpening &ClosingCCPUsedMiWebUsedResearchFlowNoticed 6Pillars ofCompassionBeing UsedHad aPasswordProtectedAccountMedicalSuppliesCoveredOON OnlyLookedforHIPAUTHNewbornEnrollmentfor a NYPolicyLookedUp aProviderin YODAPCPChangeQuoted GymReimbursementQuotedPlanTypeUsedChoice PlusProivderSearchQuotedRoutineVisionBenefitsSent aCOBServiceRequestStatusProviderWhenQuotingBenefitProvider onliveandworkwell.comSent aHandWrittenNoteSent a PanelOverrideServiceRequestOffered aCommitmentHad anEscalatedCallCalledSMEVerifiedAddressQuoted OutPatientMentalHealthUsedCompassionateOpening &ClosingCCPUsedMiWeb

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Research Flow
  2. Noticed 6 Pillars of Compassion Being Used
  3. Had a Password Protected Account
  4. Medical Supplies Covered OON Only
  5. Looked for HIPAUTH
  6. Newborn Enrollment for a NY Policy
  7. Looked Up a Provider in YODA
  8. PCP Change
  9. Quoted Gym Reimbursement
  10. Quoted Plan Type
  11. Used Choice Plus Proivder Search
  12. Quoted Routine Vision Benefits
  13. Sent a COB Service Request
  14. Status Provider When Quoting Benefit
  15. Provider on liveandworkwell.com
  16. Sent a Hand Written Note
  17. Sent a Panel Override Service Request
  18. Offered a Commitment
  19. Had an Escalated Call
  20. Called SME
  21. Verified Address
  22. Quoted Out Patient Mental Health
  23. Used Compassionate Opening & Closing
  24. CCP Used MiWeb