CalledSMEQuoted GymReimbursementQuotedPlanTypeOffered aCommitmentUsedResearchFlowQuoted OutPatientMentalHealthStatusProviderWhenQuotingBenefitLookedUp aProviderin YODASent aHandWrittenNoteHad anEscalatedCallNoticed 6Pillars ofCompassionBeing UsedVerifiedAddressUsedChoice PlusProivderSearchLookedforHIPAUTHHad aPasswordProtectedAccountQuotedRoutineVisionBenefitsSent aCOBServiceRequestUsedCompassionateOpening &ClosingPCPChangeNewbornEnrollmentfor a NYPolicyCCPUsedMiWebProvider onliveandworkwell.comSent a PanelOverrideServiceRequestMedicalSuppliesCoveredOON OnlyCalledSMEQuoted GymReimbursementQuotedPlanTypeOffered aCommitmentUsedResearchFlowQuoted OutPatientMentalHealthStatusProviderWhenQuotingBenefitLookedUp aProviderin YODASent aHandWrittenNoteHad anEscalatedCallNoticed 6Pillars ofCompassionBeing UsedVerifiedAddressUsedChoice PlusProivderSearchLookedforHIPAUTHHad aPasswordProtectedAccountQuotedRoutineVisionBenefitsSent aCOBServiceRequestUsedCompassionateOpening &ClosingPCPChangeNewbornEnrollmentfor a NYPolicyCCPUsedMiWebProvider onliveandworkwell.comSent a PanelOverrideServiceRequestMedicalSuppliesCoveredOON Only

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called SME
  2. Quoted Gym Reimbursement
  3. Quoted Plan Type
  4. Offered a Commitment
  5. Used Research Flow
  6. Quoted Out Patient Mental Health
  7. Status Provider When Quoting Benefit
  8. Looked Up a Provider in YODA
  9. Sent a Hand Written Note
  10. Had an Escalated Call
  11. Noticed 6 Pillars of Compassion Being Used
  12. Verified Address
  13. Used Choice Plus Proivder Search
  14. Looked for HIPAUTH
  15. Had a Password Protected Account
  16. Quoted Routine Vision Benefits
  17. Sent a COB Service Request
  18. Used Compassionate Opening & Closing
  19. PCP Change
  20. Newborn Enrollment for a NY Policy
  21. CCP Used MiWeb
  22. Provider on liveandworkwell.com
  23. Sent a Panel Override Service Request
  24. Medical Supplies Covered OON Only