Tries toextend stayafter they'rechecked inAsks formorediscountsHangsup onyouDoesn'thave PCnumberavailableDidn't getemailconf."But I'm a____ cardholder"Changesmind lastminuteAsksaboutthe poolCalls with anoisybackgroundAskbillingquestions"Is this_____?"After youstated it wasDoesn'twant tohang upthe phoneTries tomakemore than2 resGets yournamewrongTries to cxlor change3rd partyresDoesn'tknowwhat theywantTries toguilt tripinto gettingcompAsks aquestion thathas nothingto do withreservations"Is thisthe frontdesk?"Asksfor asuiteWants tospeakwithmanagerDoesn'tlet youfinish asentenceAsksaboutparkinginfoDoesn'thave creditcard ready(or at all)Tries toextend stayafter they'rechecked inAsks formorediscountsHangsup onyouDoesn'thave PCnumberavailableDidn't getemailconf."But I'm a____ cardholder"Changesmind lastminuteAsksaboutthe poolCalls with anoisybackgroundAskbillingquestions"Is this_____?"After youstated it wasDoesn'twant tohang upthe phoneTries tomakemore than2 resGets yournamewrongTries to cxlor change3rd partyresDoesn'tknowwhat theywantTries toguilt tripinto gettingcompAsks aquestion thathas nothingto do withreservations"Is thisthe frontdesk?"Asksfor asuiteWants tospeakwithmanagerDoesn'tlet youfinish asentenceAsksaboutparkinginfoDoesn'thave creditcard ready(or at all)

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries to extend stay after they're checked in
  2. Asks for more discounts
  3. Hangs up on you
  4. Doesn't have PC number available
  5. Didn't get email conf.
  6. "But I'm a ____ card holder"
  7. Changes mind last minute
  8. Asks about the pool
  9. Calls with a noisy background
  10. Ask billing questions
  11. "Is this _____?" After you stated it was
  12. Doesn't want to hang up the phone
  13. Tries to make more than 2 res
  14. Gets your name wrong
  15. Tries to cxl or change 3rd party res
  16. Doesn't know what they want
  17. Tries to guilt trip into getting comp
  18. Asks a question that has nothing to do with reservations
  19. "Is this the front desk?"
  20. Asks for a suite
  21. Wants to speak with manager
  22. Doesn't let you finish a sentence
  23. Asks about parking info
  24. Doesn't have credit card ready (or at all)