Asks formorediscountsDoesn'twant tohang upthe phoneHangsup onyouDidn't getemailconf."But I'm a____ cardholder""Is thisthe frontdesk?"Asks aquestion thathas nothingto do withreservationsAsksfor asuiteAskbillingquestionsAsksaboutthe pool"Is this_____?"After youstated it wasTries toextend stayafter they'rechecked inTries toguilt tripinto gettingcompTries tomakemore than2 resWants tospeakwithmanagerTries to cxlor change3rd partyresDoesn'tknowwhat theywantDoesn'thave PCnumberavailableDoesn'tlet youfinish asentenceChangesmind lastminuteDoesn'thave creditcard ready(or at all)Gets yournamewrongCalls with anoisybackgroundAsksaboutparkinginfoAsks formorediscountsDoesn'twant tohang upthe phoneHangsup onyouDidn't getemailconf."But I'm a____ cardholder""Is thisthe frontdesk?"Asks aquestion thathas nothingto do withreservationsAsksfor asuiteAskbillingquestionsAsksaboutthe pool"Is this_____?"After youstated it wasTries toextend stayafter they'rechecked inTries toguilt tripinto gettingcompTries tomakemore than2 resWants tospeakwithmanagerTries to cxlor change3rd partyresDoesn'tknowwhat theywantDoesn'thave PCnumberavailableDoesn'tlet youfinish asentenceChangesmind lastminuteDoesn'thave creditcard ready(or at all)Gets yournamewrongCalls with anoisybackgroundAsksaboutparkinginfo

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for more discounts
  2. Doesn't want to hang up the phone
  3. Hangs up on you
  4. Didn't get email conf.
  5. "But I'm a ____ card holder"
  6. "Is this the front desk?"
  7. Asks a question that has nothing to do with reservations
  8. Asks for a suite
  9. Ask billing questions
  10. Asks about the pool
  11. "Is this _____?" After you stated it was
  12. Tries to extend stay after they're checked in
  13. Tries to guilt trip into getting comp
  14. Tries to make more than 2 res
  15. Wants to speak with manager
  16. Tries to cxl or change 3rd party res
  17. Doesn't know what they want
  18. Doesn't have PC number available
  19. Doesn't let you finish a sentence
  20. Changes mind last minute
  21. Doesn't have credit card ready (or at all)
  22. Gets your name wrong
  23. Calls with a noisy background
  24. Asks about parking info