Doesn'thave creditcard ready(or at all)Tries to cxlor change3rd partyresTries toguilt tripinto gettingcompDoesn'thave PCnumberavailable"Is this_____?"After youstated it wasGets yournamewrongAskbillingquestionsDoesn'tlet youfinish asentenceWants tospeakwithmanagerDidn't getemailconf.Hangsup onyouAsksaboutthe poolTries tomakemore than2 resAsksfor asuiteCalls with anoisybackgroundAsksaboutparkinginfoTries toextend stayafter they'rechecked inDoesn'tknowwhat theywantAsks formorediscounts"But I'm a____ cardholder"Asks aquestion thathas nothingto do withreservations"Is thisthe frontdesk?"Doesn'twant tohang upthe phoneChangesmind lastminuteDoesn'thave creditcard ready(or at all)Tries to cxlor change3rd partyresTries toguilt tripinto gettingcompDoesn'thave PCnumberavailable"Is this_____?"After youstated it wasGets yournamewrongAskbillingquestionsDoesn'tlet youfinish asentenceWants tospeakwithmanagerDidn't getemailconf.Hangsup onyouAsksaboutthe poolTries tomakemore than2 resAsksfor asuiteCalls with anoisybackgroundAsksaboutparkinginfoTries toextend stayafter they'rechecked inDoesn'tknowwhat theywantAsks formorediscounts"But I'm a____ cardholder"Asks aquestion thathas nothingto do withreservations"Is thisthe frontdesk?"Doesn'twant tohang upthe phoneChangesmind lastminute

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't have credit card ready (or at all)
  2. Tries to cxl or change 3rd party res
  3. Tries to guilt trip into getting comp
  4. Doesn't have PC number available
  5. "Is this _____?" After you stated it was
  6. Gets your name wrong
  7. Ask billing questions
  8. Doesn't let you finish a sentence
  9. Wants to speak with manager
  10. Didn't get email conf.
  11. Hangs up on you
  12. Asks about the pool
  13. Tries to make more than 2 res
  14. Asks for a suite
  15. Calls with a noisy background
  16. Asks about parking info
  17. Tries to extend stay after they're checked in
  18. Doesn't know what they want
  19. Asks for more discounts
  20. "But I'm a ____ card holder"
  21. Asks a question that has nothing to do with reservations
  22. "Is this the front desk?"
  23. Doesn't want to hang up the phone
  24. Changes mind last minute