Tries toguilt tripinto gettingcompAsksfor asuite"Is this_____?"After youstated it was"Is thisthe frontdesk?"Tries tomakemore than2 resAsksaboutthe poolAsksaboutparkinginfoCalls with anoisybackgroundTries toextend stayafter they'rechecked inChangesmind lastminuteDoesn'twant tohang upthe phoneTries to cxlor change3rd partyresAskbillingquestions"But I'm a____ cardholder"Doesn'thave PCnumberavailableGets yournamewrongWants tospeakwithmanagerDoesn'thave creditcard ready(or at all)Doesn'tknowwhat theywantDidn't getemailconf.Asks formorediscountsHangsup onyouAsks aquestion thathas nothingto do withreservationsDoesn'tlet youfinish asentenceTries toguilt tripinto gettingcompAsksfor asuite"Is this_____?"After youstated it was"Is thisthe frontdesk?"Tries tomakemore than2 resAsksaboutthe poolAsksaboutparkinginfoCalls with anoisybackgroundTries toextend stayafter they'rechecked inChangesmind lastminuteDoesn'twant tohang upthe phoneTries to cxlor change3rd partyresAskbillingquestions"But I'm a____ cardholder"Doesn'thave PCnumberavailableGets yournamewrongWants tospeakwithmanagerDoesn'thave creditcard ready(or at all)Doesn'tknowwhat theywantDidn't getemailconf.Asks formorediscountsHangsup onyouAsks aquestion thathas nothingto do withreservationsDoesn'tlet youfinish asentence

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries to guilt trip into getting comp
  2. Asks for a suite
  3. "Is this _____?" After you stated it was
  4. "Is this the front desk?"
  5. Tries to make more than 2 res
  6. Asks about the pool
  7. Asks about parking info
  8. Calls with a noisy background
  9. Tries to extend stay after they're checked in
  10. Changes mind last minute
  11. Doesn't want to hang up the phone
  12. Tries to cxl or change 3rd party res
  13. Ask billing questions
  14. "But I'm a ____ card holder"
  15. Doesn't have PC number available
  16. Gets your name wrong
  17. Wants to speak with manager
  18. Doesn't have credit card ready (or at all)
  19. Doesn't know what they want
  20. Didn't get email conf.
  21. Asks for more discounts
  22. Hangs up on you
  23. Asks a question that has nothing to do with reservations
  24. Doesn't let you finish a sentence