(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is this the front desk?"
Didn't get email conf.
Doesn't want to hang up the phone
Tries to guilt trip into getting comp
Gets your name wrong
Ask billing questions
Changes mind last minute
Tries to extend stay after they're checked in
Doesn't have credit card ready (or at all)
Calls with a noisy background
Tries to make more than 2 res
"Is this _____?" After you stated it was
Doesn't know what they want
Hangs up on you
Doesn't let you finish a sentence
Doesn't have PC number available
Tries to cxl or change 3rd party res
"But I'm a ____ card holder"
Asks for more discounts
Asks for a suite
Wants to speak with manager
Asks about the pool
Asks about parking info
Asks a question that has nothing to do with reservations
