Wants tospeakwithmanagerTries toguilt tripinto gettingcompAsksaboutparkinginfoAsks formorediscountsDoesn'twant tohang upthe phoneAsksaboutthe poolDoesn'tknowwhat theywantTries toextend stayafter they'rechecked in"Is thisthe frontdesk?"Gets yournamewrongAsksfor asuiteCalls with anoisybackgroundTries tomakemore than2 resChangesmind lastminuteDoesn'thave PCnumberavailableAskbillingquestionsHangsup onyou"Is this_____?"After youstated it wasTries to cxlor change3rd partyresAsks aquestion thathas nothingto do withreservations"But I'm a____ cardholder"Doesn'thave creditcard ready(or at all)Doesn'tlet youfinish asentenceDidn't getemailconf.Wants tospeakwithmanagerTries toguilt tripinto gettingcompAsksaboutparkinginfoAsks formorediscountsDoesn'twant tohang upthe phoneAsksaboutthe poolDoesn'tknowwhat theywantTries toextend stayafter they'rechecked in"Is thisthe frontdesk?"Gets yournamewrongAsksfor asuiteCalls with anoisybackgroundTries tomakemore than2 resChangesmind lastminuteDoesn'thave PCnumberavailableAskbillingquestionsHangsup onyou"Is this_____?"After youstated it wasTries to cxlor change3rd partyresAsks aquestion thathas nothingto do withreservations"But I'm a____ cardholder"Doesn'thave creditcard ready(or at all)Doesn'tlet youfinish asentenceDidn't getemailconf.

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants to speak with manager
  2. Tries to guilt trip into getting comp
  3. Asks about parking info
  4. Asks for more discounts
  5. Doesn't want to hang up the phone
  6. Asks about the pool
  7. Doesn't know what they want
  8. Tries to extend stay after they're checked in
  9. "Is this the front desk?"
  10. Gets your name wrong
  11. Asks for a suite
  12. Calls with a noisy background
  13. Tries to make more than 2 res
  14. Changes mind last minute
  15. Doesn't have PC number available
  16. Ask billing questions
  17. Hangs up on you
  18. "Is this _____?" After you stated it was
  19. Tries to cxl or change 3rd party res
  20. Asks a question that has nothing to do with reservations
  21. "But I'm a ____ card holder"
  22. Doesn't have credit card ready (or at all)
  23. Doesn't let you finish a sentence
  24. Didn't get email conf.