Doesn'thave creditcard ready(or at all)Hangsup onyouChangesmind lastminuteAsksfor asuite"But I'm a____ cardholder""Is thisthe frontdesk?"Tries toextend stayafter they'rechecked inTries tomakemore than2 resAsks aquestion thathas nothingto do withreservationsDoesn'thave PCnumberavailableDoesn'tlet youfinish asentenceTries to cxlor change3rd partyresGets yournamewrongTries toguilt tripinto gettingcompAsksaboutthe poolAsksaboutparkinginfoDoesn'tknowwhat theywantDidn't getemailconf.Calls with anoisybackgroundAsks formorediscountsAskbillingquestions"Is this_____?"After youstated it wasDoesn'twant tohang upthe phoneWants tospeakwithmanagerDoesn'thave creditcard ready(or at all)Hangsup onyouChangesmind lastminuteAsksfor asuite"But I'm a____ cardholder""Is thisthe frontdesk?"Tries toextend stayafter they'rechecked inTries tomakemore than2 resAsks aquestion thathas nothingto do withreservationsDoesn'thave PCnumberavailableDoesn'tlet youfinish asentenceTries to cxlor change3rd partyresGets yournamewrongTries toguilt tripinto gettingcompAsksaboutthe poolAsksaboutparkinginfoDoesn'tknowwhat theywantDidn't getemailconf.Calls with anoisybackgroundAsks formorediscountsAskbillingquestions"Is this_____?"After youstated it wasDoesn'twant tohang upthe phoneWants tospeakwithmanager

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't have credit card ready (or at all)
  2. Hangs up on you
  3. Changes mind last minute
  4. Asks for a suite
  5. "But I'm a ____ card holder"
  6. "Is this the front desk?"
  7. Tries to extend stay after they're checked in
  8. Tries to make more than 2 res
  9. Asks a question that has nothing to do with reservations
  10. Doesn't have PC number available
  11. Doesn't let you finish a sentence
  12. Tries to cxl or change 3rd party res
  13. Gets your name wrong
  14. Tries to guilt trip into getting comp
  15. Asks about the pool
  16. Asks about parking info
  17. Doesn't know what they want
  18. Didn't get email conf.
  19. Calls with a noisy background
  20. Asks for more discounts
  21. Ask billing questions
  22. "Is this _____?" After you stated it was
  23. Doesn't want to hang up the phone
  24. Wants to speak with manager