Tries toextend stayafter they'rechecked inAskbillingquestionsAsksfor asuiteTries to cxlor change3rd partyresDoesn'twant tohang upthe phone"Is thisthe frontdesk?"Doesn'tlet youfinish asentence"Is this_____?"After youstated it wasTries toguilt tripinto gettingcompGets yournamewrongAsksaboutparkinginfoHangsup onyouCalls with anoisybackgroundAsksaboutthe poolWants tospeakwithmanagerTries tomakemore than2 resAsks aquestion thathas nothingto do withreservationsAsks formorediscountsDoesn'tknowwhat theywantDoesn'thave creditcard ready(or at all)"But I'm a____ cardholder"Changesmind lastminuteDidn't getemailconf.Doesn'thave PCnumberavailableTries toextend stayafter they'rechecked inAskbillingquestionsAsksfor asuiteTries to cxlor change3rd partyresDoesn'twant tohang upthe phone"Is thisthe frontdesk?"Doesn'tlet youfinish asentence"Is this_____?"After youstated it wasTries toguilt tripinto gettingcompGets yournamewrongAsksaboutparkinginfoHangsup onyouCalls with anoisybackgroundAsksaboutthe poolWants tospeakwithmanagerTries tomakemore than2 resAsks aquestion thathas nothingto do withreservationsAsks formorediscountsDoesn'tknowwhat theywantDoesn'thave creditcard ready(or at all)"But I'm a____ cardholder"Changesmind lastminuteDidn't getemailconf.Doesn'thave PCnumberavailable

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries to extend stay after they're checked in
  2. Ask billing questions
  3. Asks for a suite
  4. Tries to cxl or change 3rd party res
  5. Doesn't want to hang up the phone
  6. "Is this the front desk?"
  7. Doesn't let you finish a sentence
  8. "Is this _____?" After you stated it was
  9. Tries to guilt trip into getting comp
  10. Gets your name wrong
  11. Asks about parking info
  12. Hangs up on you
  13. Calls with a noisy background
  14. Asks about the pool
  15. Wants to speak with manager
  16. Tries to make more than 2 res
  17. Asks a question that has nothing to do with reservations
  18. Asks for more discounts
  19. Doesn't know what they want
  20. Doesn't have credit card ready (or at all)
  21. "But I'm a ____ card holder"
  22. Changes mind last minute
  23. Didn't get email conf.
  24. Doesn't have PC number available