Asksaboutthe poolTries tomakemore than2 resGets yournamewrong"But I'm a____ cardholder"Hangsup onyouAsksaboutparkinginfoDidn't getemailconf.Tries toextend stayafter they'rechecked inWants tospeakwithmanagerDoesn'tknowwhat theywantAskbillingquestionsDoesn'thave creditcard ready(or at all)Asks formorediscountsDoesn'thave PCnumberavailableTries to cxlor change3rd partyresAsksfor asuite"Is this_____?"After youstated it wasDoesn'tlet youfinish asentenceTries toguilt tripinto gettingcomp"Is thisthe frontdesk?"Asks aquestion thathas nothingto do withreservationsDoesn'twant tohang upthe phoneCalls with anoisybackgroundChangesmind lastminuteAsksaboutthe poolTries tomakemore than2 resGets yournamewrong"But I'm a____ cardholder"Hangsup onyouAsksaboutparkinginfoDidn't getemailconf.Tries toextend stayafter they'rechecked inWants tospeakwithmanagerDoesn'tknowwhat theywantAskbillingquestionsDoesn'thave creditcard ready(or at all)Asks formorediscountsDoesn'thave PCnumberavailableTries to cxlor change3rd partyresAsksfor asuite"Is this_____?"After youstated it wasDoesn'tlet youfinish asentenceTries toguilt tripinto gettingcomp"Is thisthe frontdesk?"Asks aquestion thathas nothingto do withreservationsDoesn'twant tohang upthe phoneCalls with anoisybackgroundChangesmind lastminute

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Asks about the pool
  2. Tries to make more than 2 res
  3. Gets your name wrong
  4. "But I'm a ____ card holder"
  5. Hangs up on you
  6. Asks about parking info
  7. Didn't get email conf.
  8. Tries to extend stay after they're checked in
  9. Wants to speak with manager
  10. Doesn't know what they want
  11. Ask billing questions
  12. Doesn't have credit card ready (or at all)
  13. Asks for more discounts
  14. Doesn't have PC number available
  15. Tries to cxl or change 3rd party res
  16. Asks for a suite
  17. "Is this _____?" After you stated it was
  18. Doesn't let you finish a sentence
  19. Tries to guilt trip into getting comp
  20. "Is this the front desk?"
  21. Asks a question that has nothing to do with reservations
  22. Doesn't want to hang up the phone
  23. Calls with a noisy background
  24. Changes mind last minute