(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tries to cxl or change 3rd party res
Ask billing questions
Tries to guilt trip into getting comp
"Is this _____?" After you stated it was
Didn't get email conf.
Asks for more discounts
Tries to make more than 2 res
Wants to speak with manager
Calls with a noisy background
"Is this the front desk?"
Doesn't want to hang up the phone
Gets your name wrong
Tries to extend stay after they're checked in
Changes mind last minute
Asks for a suite
Doesn't have credit card ready (or at all)
Doesn't know what they want
Doesn't have PC number available
Hangs up on you
"But I'm a ____ card holder"
Asks about parking info
Asks about the pool
Doesn't let you finish a sentence
Asks a question that has nothing to do with reservations
