(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Doesn't know what they want
"Is this the front desk?"
Ask billing questions
Calls with a noisy background
Asks for more discounts
Didn't get email conf.
Asks for a suite
Tries to cxl or change 3rd party res
Changes mind last minute
Tries to guilt trip into getting comp
"Is this _____?" After you stated it was
Doesn't let you finish a sentence
Hangs up on you
Tries to make more than 2 res
"But I'm a ____ card holder"
Wants to speak with manager
Gets your name wrong
Asks about parking info
Tries to extend stay after they're checked in
Asks about the pool
Doesn't have credit card ready (or at all)
Doesn't have PC number available
Doesn't want to hang up the phone
Asks a question that has nothing to do with reservations
