Asksaboutthe poolGets yournamewrongDidn't getemailconf.Asksaboutparkinginfo"But I'm a____ cardholder"Tries tomakemore than2 resDoesn'thave PCnumberavailableWants tospeakwithmanagerCalls with anoisybackgroundDoesn'tlet youfinish asentenceTries toguilt tripinto gettingcompHangsup onyouAskbillingquestionsDoesn'twant tohang upthe phone"Is this_____?"After youstated it wasAsksfor asuiteTries to cxlor change3rd partyresChangesmind lastminuteDoesn'tknowwhat theywantTries toextend stayafter they'rechecked inAsks formorediscounts"Is thisthe frontdesk?"Doesn'thave creditcard ready(or at all)Asks aquestion thathas nothingto do withreservationsAsksaboutthe poolGets yournamewrongDidn't getemailconf.Asksaboutparkinginfo"But I'm a____ cardholder"Tries tomakemore than2 resDoesn'thave PCnumberavailableWants tospeakwithmanagerCalls with anoisybackgroundDoesn'tlet youfinish asentenceTries toguilt tripinto gettingcompHangsup onyouAskbillingquestionsDoesn'twant tohang upthe phone"Is this_____?"After youstated it wasAsksfor asuiteTries to cxlor change3rd partyresChangesmind lastminuteDoesn'tknowwhat theywantTries toextend stayafter they'rechecked inAsks formorediscounts"Is thisthe frontdesk?"Doesn'thave creditcard ready(or at all)Asks aquestion thathas nothingto do withreservations

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks about the pool
  2. Gets your name wrong
  3. Didn't get email conf.
  4. Asks about parking info
  5. "But I'm a ____ card holder"
  6. Tries to make more than 2 res
  7. Doesn't have PC number available
  8. Wants to speak with manager
  9. Calls with a noisy background
  10. Doesn't let you finish a sentence
  11. Tries to guilt trip into getting comp
  12. Hangs up on you
  13. Ask billing questions
  14. Doesn't want to hang up the phone
  15. "Is this _____?" After you stated it was
  16. Asks for a suite
  17. Tries to cxl or change 3rd party res
  18. Changes mind last minute
  19. Doesn't know what they want
  20. Tries to extend stay after they're checked in
  21. Asks for more discounts
  22. "Is this the front desk?"
  23. Doesn't have credit card ready (or at all)
  24. Asks a question that has nothing to do with reservations