Asksaboutthe poolAsks aquestion thathas nothingto do withreservationsDidn't getemailconf.Tries toguilt tripinto gettingcomp"But I'm a____ cardholder"Doesn'thave PCnumberavailableDoesn'thave creditcard ready(or at all)Doesn'tlet youfinish asentenceAskbillingquestionsDoesn'twant tohang upthe phoneWants tospeakwithmanagerTries tomakemore than2 resChangesmind lastminuteAsksfor asuite"Is this_____?"After youstated it wasGets yournamewrongCalls with anoisybackgroundTries to cxlor change3rd partyresDoesn'tknowwhat theywantAsks formorediscountsAsksaboutparkinginfo"Is thisthe frontdesk?"Tries toextend stayafter they'rechecked inHangsup onyouAsksaboutthe poolAsks aquestion thathas nothingto do withreservationsDidn't getemailconf.Tries toguilt tripinto gettingcomp"But I'm a____ cardholder"Doesn'thave PCnumberavailableDoesn'thave creditcard ready(or at all)Doesn'tlet youfinish asentenceAskbillingquestionsDoesn'twant tohang upthe phoneWants tospeakwithmanagerTries tomakemore than2 resChangesmind lastminuteAsksfor asuite"Is this_____?"After youstated it wasGets yournamewrongCalls with anoisybackgroundTries to cxlor change3rd partyresDoesn'tknowwhat theywantAsks formorediscountsAsksaboutparkinginfo"Is thisthe frontdesk?"Tries toextend stayafter they'rechecked inHangsup onyou

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks about the pool
  2. Asks a question that has nothing to do with reservations
  3. Didn't get email conf.
  4. Tries to guilt trip into getting comp
  5. "But I'm a ____ card holder"
  6. Doesn't have PC number available
  7. Doesn't have credit card ready (or at all)
  8. Doesn't let you finish a sentence
  9. Ask billing questions
  10. Doesn't want to hang up the phone
  11. Wants to speak with manager
  12. Tries to make more than 2 res
  13. Changes mind last minute
  14. Asks for a suite
  15. "Is this _____?" After you stated it was
  16. Gets your name wrong
  17. Calls with a noisy background
  18. Tries to cxl or change 3rd party res
  19. Doesn't know what they want
  20. Asks for more discounts
  21. Asks about parking info
  22. "Is this the front desk?"
  23. Tries to extend stay after they're checked in
  24. Hangs up on you