AskbillingquestionsDoesn'tlet youfinish asentenceTries toextend stayafter they'rechecked inDoesn'thave creditcard ready(or at all)Tries tomakemore than2 resWants tospeakwithmanagerCalls with anoisybackgroundAsksaboutthe poolChangesmind lastminuteDoesn'twant tohang upthe phone"Is thisthe frontdesk?"Tries toguilt tripinto gettingcompDoesn'tknowwhat theywantGets yournamewrongDoesn'thave PCnumberavailableAsks formorediscounts"But I'm a____ cardholder"Asksfor asuiteDidn't getemailconf."Is this_____?"After youstated it wasHangsup onyouAsks aquestion thathas nothingto do withreservationsAsksaboutparkinginfoTries to cxlor change3rd partyresAskbillingquestionsDoesn'tlet youfinish asentenceTries toextend stayafter they'rechecked inDoesn'thave creditcard ready(or at all)Tries tomakemore than2 resWants tospeakwithmanagerCalls with anoisybackgroundAsksaboutthe poolChangesmind lastminuteDoesn'twant tohang upthe phone"Is thisthe frontdesk?"Tries toguilt tripinto gettingcompDoesn'tknowwhat theywantGets yournamewrongDoesn'thave PCnumberavailableAsks formorediscounts"But I'm a____ cardholder"Asksfor asuiteDidn't getemailconf."Is this_____?"After youstated it wasHangsup onyouAsks aquestion thathas nothingto do withreservationsAsksaboutparkinginfoTries to cxlor change3rd partyres

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask billing questions
  2. Doesn't let you finish a sentence
  3. Tries to extend stay after they're checked in
  4. Doesn't have credit card ready (or at all)
  5. Tries to make more than 2 res
  6. Wants to speak with manager
  7. Calls with a noisy background
  8. Asks about the pool
  9. Changes mind last minute
  10. Doesn't want to hang up the phone
  11. "Is this the front desk?"
  12. Tries to guilt trip into getting comp
  13. Doesn't know what they want
  14. Gets your name wrong
  15. Doesn't have PC number available
  16. Asks for more discounts
  17. "But I'm a ____ card holder"
  18. Asks for a suite
  19. Didn't get email conf.
  20. "Is this _____?" After you stated it was
  21. Hangs up on you
  22. Asks a question that has nothing to do with reservations
  23. Asks about parking info
  24. Tries to cxl or change 3rd party res