Tries toguilt tripinto gettingcompAsksfor asuite"But I'm a____ cardholder"Changesmind lastminuteDoesn'tlet youfinish asentenceAsksaboutthe pool"Is thisthe frontdesk?"Hangsup onyouDidn't getemailconf.Doesn'twant tohang upthe phoneWants tospeakwithmanagerAsks formorediscounts"Is this_____?"After youstated it wasAskbillingquestionsAsks aquestion thathas nothingto do withreservationsTries to cxlor change3rd partyresDoesn'thave creditcard ready(or at all)Tries tomakemore than2 resCalls with anoisybackgroundDoesn'thave PCnumberavailableTries toextend stayafter they'rechecked inAsksaboutparkinginfoGets yournamewrongDoesn'tknowwhat theywantTries toguilt tripinto gettingcompAsksfor asuite"But I'm a____ cardholder"Changesmind lastminuteDoesn'tlet youfinish asentenceAsksaboutthe pool"Is thisthe frontdesk?"Hangsup onyouDidn't getemailconf.Doesn'twant tohang upthe phoneWants tospeakwithmanagerAsks formorediscounts"Is this_____?"After youstated it wasAskbillingquestionsAsks aquestion thathas nothingto do withreservationsTries to cxlor change3rd partyresDoesn'thave creditcard ready(or at all)Tries tomakemore than2 resCalls with anoisybackgroundDoesn'thave PCnumberavailableTries toextend stayafter they'rechecked inAsksaboutparkinginfoGets yournamewrongDoesn'tknowwhat theywant

Our Lovely Guests - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries to guilt trip into getting comp
  2. Asks for a suite
  3. "But I'm a ____ card holder"
  4. Changes mind last minute
  5. Doesn't let you finish a sentence
  6. Asks about the pool
  7. "Is this the front desk?"
  8. Hangs up on you
  9. Didn't get email conf.
  10. Doesn't want to hang up the phone
  11. Wants to speak with manager
  12. Asks for more discounts
  13. "Is this _____?" After you stated it was
  14. Ask billing questions
  15. Asks a question that has nothing to do with reservations
  16. Tries to cxl or change 3rd party res
  17. Doesn't have credit card ready (or at all)
  18. Tries to make more than 2 res
  19. Calls with a noisy background
  20. Doesn't have PC number available
  21. Tries to extend stay after they're checked in
  22. Asks about parking info
  23. Gets your name wrong
  24. Doesn't know what they want