say"hello"There is a10 minutewaitmanageupthank youfor askingyourquestionintroduceself androleLet me getsomeonewho canhelp youcomplimentworkplaceshowpositiveattitudeusecustomernameI'm washingmy hands foryour safetyI will haveto checkwith yournursecomplimentcoworkersgivenextstepis thereanythingelse I can dofor you?IntroduceI haveenjoyedcaring foryouknockondoorthank youfor lettingme workwith youLet metake you towhere youneed to goI'll beback in 5minutesthankyoudurationexplanationAcknowledgesay"hello"There is a10 minutewaitmanageupthank youfor askingyourquestionintroduceself androleLet me getsomeonewho canhelp youcomplimentworkplaceshowpositiveattitudeusecustomernameI'm washingmy hands foryour safetyI will haveto checkwith yournursecomplimentcoworkersgivenextstepis thereanythingelse I can dofor you?IntroduceI haveenjoyedcaring foryouknockondoorthank youfor lettingme workwith youLet metake you towhere youneed to goI'll beback in 5minutesthankyoudurationexplanationAcknowledge

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. say "hello"
  2. There is a 10 minute wait
  3. manage up
  4. thank you for asking your question
  5. introduce self and role
  6. Let me get someone who can help you
  7. compliment workplace
  8. show positive attitude
  9. use customer name
  10. I'm washing my hands for your safety
  11. I will have to check with your nurse
  12. compliment coworkers
  13. give next step
  14. is there anything else I can do for you?
  15. Introduce
  16. I have enjoyed caring for you
  17. knock on door
  18. thank you for letting me work with you
  19. Let me take you to where you need to go
  20. I'll be back in 5 minutes
  21. thank you
  22. duration
  23. explanation
  24. Acknowledge