thankyoumanageupcomplimentworkplaceI will haveto checkwith yournurseis thereanythingelse I can dofor you?usecustomernamesay"hello"Acknowledgedurationintroduceself androleIntroducecomplimentcoworkersshowpositiveattitudethank youfor askingyourquestiongivenextstepexplanationI'm washingmy hands foryour safetyknockondoorI haveenjoyedcaring foryouThere is a10 minutewaitLet me getsomeonewho canhelp youI'll beback in 5minutesLet metake you towhere youneed to gothank youfor lettingme workwith youthankyoumanageupcomplimentworkplaceI will haveto checkwith yournurseis thereanythingelse I can dofor you?usecustomernamesay"hello"Acknowledgedurationintroduceself androleIntroducecomplimentcoworkersshowpositiveattitudethank youfor askingyourquestiongivenextstepexplanationI'm washingmy hands foryour safetyknockondoorI haveenjoyedcaring foryouThere is a10 minutewaitLet me getsomeonewho canhelp youI'll beback in 5minutesLet metake you towhere youneed to gothank youfor lettingme workwith you

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank you
  2. manage up
  3. compliment workplace
  4. I will have to check with your nurse
  5. is there anything else I can do for you?
  6. use customer name
  7. say "hello"
  8. Acknowledge
  9. duration
  10. introduce self and role
  11. Introduce
  12. compliment coworkers
  13. show positive attitude
  14. thank you for asking your question
  15. give next step
  16. explanation
  17. I'm washing my hands for your safety
  18. knock on door
  19. I have enjoyed caring for you
  20. There is a 10 minute wait
  21. Let me get someone who can help you
  22. I'll be back in 5 minutes
  23. Let me take you to where you need to go
  24. thank you for letting me work with you