showpositiveattitudeusecustomernamethank youfor askingyourquestionI will haveto checkwith yournursecomplimentworkplaceexplanationdurationmanageupAcknowledgeknockondoorgivenextstepLet metake you towhere youneed to gosay"hello"introduceself androlecomplimentcoworkersis thereanythingelse I can dofor you?I haveenjoyedcaring foryouI'm washingmy hands foryour safetyI'll beback in 5minutesThere is a10 minutewaitIntroducethank youfor lettingme workwith youLet me getsomeonewho canhelp youthankyoushowpositiveattitudeusecustomernamethank youfor askingyourquestionI will haveto checkwith yournursecomplimentworkplaceexplanationdurationmanageupAcknowledgeknockondoorgivenextstepLet metake you towhere youneed to gosay"hello"introduceself androlecomplimentcoworkersis thereanythingelse I can dofor you?I haveenjoyedcaring foryouI'm washingmy hands foryour safetyI'll beback in 5minutesThere is a10 minutewaitIntroducethank youfor lettingme workwith youLet me getsomeonewho canhelp youthankyou

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. show positive attitude
  2. use customer name
  3. thank you for asking your question
  4. I will have to check with your nurse
  5. compliment workplace
  6. explanation
  7. duration
  8. manage up
  9. Acknowledge
  10. knock on door
  11. give next step
  12. Let me take you to where you need to go
  13. say "hello"
  14. introduce self and role
  15. compliment coworkers
  16. is there anything else I can do for you?
  17. I have enjoyed caring for you
  18. I'm washing my hands for your safety
  19. I'll be back in 5 minutes
  20. There is a 10 minute wait
  21. Introduce
  22. thank you for letting me work with you
  23. Let me get someone who can help you
  24. thank you