Introducecomplimentworkplacethank youfor askingyourquestionAcknowledgesay"hello"introduceself androleusecustomernameI haveenjoyedcaring foryouI'll beback in 5minutesLet me getsomeonewho canhelp youexplanationthankyoushowpositiveattitudecomplimentcoworkersknockondoorI'm washingmy hands foryour safetymanageupI will haveto checkwith yournurseThere is a10 minutewaitLet metake you towhere youneed to gogivenextstepdurationis thereanythingelse I can dofor you?thank youfor lettingme workwith youIntroducecomplimentworkplacethank youfor askingyourquestionAcknowledgesay"hello"introduceself androleusecustomernameI haveenjoyedcaring foryouI'll beback in 5minutesLet me getsomeonewho canhelp youexplanationthankyoushowpositiveattitudecomplimentcoworkersknockondoorI'm washingmy hands foryour safetymanageupI will haveto checkwith yournurseThere is a10 minutewaitLet metake you towhere youneed to gogivenextstepdurationis thereanythingelse I can dofor you?thank youfor lettingme workwith you

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce
  2. compliment workplace
  3. thank you for asking your question
  4. Acknowledge
  5. say "hello"
  6. introduce self and role
  7. use customer name
  8. I have enjoyed caring for you
  9. I'll be back in 5 minutes
  10. Let me get someone who can help you
  11. explanation
  12. thank you
  13. show positive attitude
  14. compliment coworkers
  15. knock on door
  16. I'm washing my hands for your safety
  17. manage up
  18. I will have to check with your nurse
  19. There is a 10 minute wait
  20. Let me take you to where you need to go
  21. give next step
  22. duration
  23. is there anything else I can do for you?
  24. thank you for letting me work with you