manageupI'll beback in 5minutescomplimentcoworkersexplanationLet me getsomeonewho canhelp youI haveenjoyedcaring foryougivenextstepcomplimentworkplacethank youfor askingyourquestionI will haveto checkwith yournurseLet metake you towhere youneed to goshowpositiveattitudeknockondoorthank youfor lettingme workwith youThere is a10 minutewaitusecustomernameintroduceself androledurationthankyousay"hello"Acknowledgeis thereanythingelse I can dofor you?IntroduceI'm washingmy hands foryour safetymanageupI'll beback in 5minutescomplimentcoworkersexplanationLet me getsomeonewho canhelp youI haveenjoyedcaring foryougivenextstepcomplimentworkplacethank youfor askingyourquestionI will haveto checkwith yournurseLet metake you towhere youneed to goshowpositiveattitudeknockondoorthank youfor lettingme workwith youThere is a10 minutewaitusecustomernameintroduceself androledurationthankyousay"hello"Acknowledgeis thereanythingelse I can dofor you?IntroduceI'm washingmy hands foryour safety

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. manage up
  2. I'll be back in 5 minutes
  3. compliment coworkers
  4. explanation
  5. Let me get someone who can help you
  6. I have enjoyed caring for you
  7. give next step
  8. compliment workplace
  9. thank you for asking your question
  10. I will have to check with your nurse
  11. Let me take you to where you need to go
  12. show positive attitude
  13. knock on door
  14. thank you for letting me work with you
  15. There is a 10 minute wait
  16. use customer name
  17. introduce self and role
  18. duration
  19. thank you
  20. say "hello"
  21. Acknowledge
  22. is there anything else I can do for you?
  23. Introduce
  24. I'm washing my hands for your safety