Acknowledgedurationexplanationthank youfor lettingme workwith youI'm washingmy hands foryour safetycomplimentworkplaceintroduceself androleI will haveto checkwith yournursesay"hello"I'll beback in 5minutescomplimentcoworkersthank youfor askingyourquestionmanageupgivenextstepLet me getsomeonewho canhelp youshowpositiveattitudeThere is a10 minutewaitLet metake you towhere youneed to goIntroduceknockondoorusecustomernameis thereanythingelse I can dofor you?thankyouI haveenjoyedcaring foryouAcknowledgedurationexplanationthank youfor lettingme workwith youI'm washingmy hands foryour safetycomplimentworkplaceintroduceself androleI will haveto checkwith yournursesay"hello"I'll beback in 5minutescomplimentcoworkersthank youfor askingyourquestionmanageupgivenextstepLet me getsomeonewho canhelp youshowpositiveattitudeThere is a10 minutewaitLet metake you towhere youneed to goIntroduceknockondoorusecustomernameis thereanythingelse I can dofor you?thankyouI haveenjoyedcaring foryou

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge
  2. duration
  3. explanation
  4. thank you for letting me work with you
  5. I'm washing my hands for your safety
  6. compliment workplace
  7. introduce self and role
  8. I will have to check with your nurse
  9. say "hello"
  10. I'll be back in 5 minutes
  11. compliment coworkers
  12. thank you for asking your question
  13. manage up
  14. give next step
  15. Let me get someone who can help you
  16. show positive attitude
  17. There is a 10 minute wait
  18. Let me take you to where you need to go
  19. Introduce
  20. knock on door
  21. use customer name
  22. is there anything else I can do for you?
  23. thank you
  24. I have enjoyed caring for you