I haveenjoyedcaring foryouthank youfor lettingme workwith youusecustomernamecomplimentcoworkersthank youfor askingyourquestioncomplimentworkplaceexplanationAcknowledgeThere is a10 minutewaitshowpositiveattitudeIntroduceis thereanythingelse I can dofor you?knockondoorintroduceself androlethankyoudurationI'm washingmy hands foryour safetysay"hello"Let me getsomeonewho canhelp youI will haveto checkwith yournurseLet metake you towhere youneed to gogivenextstepmanageupI'll beback in 5minutesI haveenjoyedcaring foryouthank youfor lettingme workwith youusecustomernamecomplimentcoworkersthank youfor askingyourquestioncomplimentworkplaceexplanationAcknowledgeThere is a10 minutewaitshowpositiveattitudeIntroduceis thereanythingelse I can dofor you?knockondoorintroduceself androlethankyoudurationI'm washingmy hands foryour safetysay"hello"Let me getsomeonewho canhelp youI will haveto checkwith yournurseLet metake you towhere youneed to gogivenextstepmanageupI'll beback in 5minutes

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I have enjoyed caring for you
  2. thank you for letting me work with you
  3. use customer name
  4. compliment coworkers
  5. thank you for asking your question
  6. compliment workplace
  7. explanation
  8. Acknowledge
  9. There is a 10 minute wait
  10. show positive attitude
  11. Introduce
  12. is there anything else I can do for you?
  13. knock on door
  14. introduce self and role
  15. thank you
  16. duration
  17. I'm washing my hands for your safety
  18. say "hello"
  19. Let me get someone who can help you
  20. I will have to check with your nurse
  21. Let me take you to where you need to go
  22. give next step
  23. manage up
  24. I'll be back in 5 minutes