manageupI haveenjoyedcaring foryoucomplimentworkplaceusecustomernamesay"hello"Let metake you towhere youneed to goshowpositiveattitudeI'll beback in 5minutesThere is a10 minutewaitexplanationLet me getsomeonewho canhelp youis thereanythingelse I can dofor you?complimentcoworkersAcknowledgegivenextstepdurationknockondoorintroduceself androlethank youfor askingyourquestionIntroducethank youfor lettingme workwith youthankyouI will haveto checkwith yournurseI'm washingmy hands foryour safetymanageupI haveenjoyedcaring foryoucomplimentworkplaceusecustomernamesay"hello"Let metake you towhere youneed to goshowpositiveattitudeI'll beback in 5minutesThere is a10 minutewaitexplanationLet me getsomeonewho canhelp youis thereanythingelse I can dofor you?complimentcoworkersAcknowledgegivenextstepdurationknockondoorintroduceself androlethank youfor askingyourquestionIntroducethank youfor lettingme workwith youthankyouI will haveto checkwith yournurseI'm washingmy hands foryour safety

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. manage up
  2. I have enjoyed caring for you
  3. compliment workplace
  4. use customer name
  5. say "hello"
  6. Let me take you to where you need to go
  7. show positive attitude
  8. I'll be back in 5 minutes
  9. There is a 10 minute wait
  10. explanation
  11. Let me get someone who can help you
  12. is there anything else I can do for you?
  13. compliment coworkers
  14. Acknowledge
  15. give next step
  16. duration
  17. knock on door
  18. introduce self and role
  19. thank you for asking your question
  20. Introduce
  21. thank you for letting me work with you
  22. thank you
  23. I will have to check with your nurse
  24. I'm washing my hands for your safety