Let metake you towhere youneed to goThere is a10 minutewaitIntroducecomplimentcoworkersI will haveto checkwith yournurseexplanationI'll beback in 5minutesmanageupusecustomernamethank youfor lettingme workwith youis thereanythingelse I can dofor you?introduceself androlethank youfor askingyourquestionAcknowledgesay"hello"givenextstepLet me getsomeonewho canhelp youI'm washingmy hands foryour safetydurationknockondoorcomplimentworkplaceI haveenjoyedcaring foryoushowpositiveattitudethankyouLet metake you towhere youneed to goThere is a10 minutewaitIntroducecomplimentcoworkersI will haveto checkwith yournurseexplanationI'll beback in 5minutesmanageupusecustomernamethank youfor lettingme workwith youis thereanythingelse I can dofor you?introduceself androlethank youfor askingyourquestionAcknowledgesay"hello"givenextstepLet me getsomeonewho canhelp youI'm washingmy hands foryour safetydurationknockondoorcomplimentworkplaceI haveenjoyedcaring foryoushowpositiveattitudethankyou

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let me take you to where you need to go
  2. There is a 10 minute wait
  3. Introduce
  4. compliment coworkers
  5. I will have to check with your nurse
  6. explanation
  7. I'll be back in 5 minutes
  8. manage up
  9. use customer name
  10. thank you for letting me work with you
  11. is there anything else I can do for you?
  12. introduce self and role
  13. thank you for asking your question
  14. Acknowledge
  15. say "hello"
  16. give next step
  17. Let me get someone who can help you
  18. I'm washing my hands for your safety
  19. duration
  20. knock on door
  21. compliment workplace
  22. I have enjoyed caring for you
  23. show positive attitude
  24. thank you