showpositiveattitudeLet me getsomeonewho canhelp youis thereanythingelse I can dofor you?thankyouthank youfor askingyourquestionmanageupexplanationAcknowledgeI'll beback in 5minutesusecustomernamedurationI will haveto checkwith yournurseLet metake you towhere youneed to goIntroduceThere is a10 minutewaitsay"hello"complimentcoworkersgivenextstepI haveenjoyedcaring foryoucomplimentworkplacethank youfor lettingme workwith youI'm washingmy hands foryour safetyintroduceself androleknockondoorshowpositiveattitudeLet me getsomeonewho canhelp youis thereanythingelse I can dofor you?thankyouthank youfor askingyourquestionmanageupexplanationAcknowledgeI'll beback in 5minutesusecustomernamedurationI will haveto checkwith yournurseLet metake you towhere youneed to goIntroduceThere is a10 minutewaitsay"hello"complimentcoworkersgivenextstepI haveenjoyedcaring foryoucomplimentworkplacethank youfor lettingme workwith youI'm washingmy hands foryour safetyintroduceself androleknockondoor

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. show positive attitude
  2. Let me get someone who can help you
  3. is there anything else I can do for you?
  4. thank you
  5. thank you for asking your question
  6. manage up
  7. explanation
  8. Acknowledge
  9. I'll be back in 5 minutes
  10. use customer name
  11. duration
  12. I will have to check with your nurse
  13. Let me take you to where you need to go
  14. Introduce
  15. There is a 10 minute wait
  16. say "hello"
  17. compliment coworkers
  18. give next step
  19. I have enjoyed caring for you
  20. compliment workplace
  21. thank you for letting me work with you
  22. I'm washing my hands for your safety
  23. introduce self and role
  24. knock on door