Looked upa Providerin YODASent aSMEMailNoticed the6 Pillars ofCompassionBeing UsedPCPChangeSent aHandWrittenNoteUsedQBTQuotedDMEStatusProviderWhenQuotingBenefitCalledSMEHad anEscalatedCallQuotedMaternityBenefitQuotedDentalRestorativeBenefitQuotedPlanTypeQuotedVaccineCoverageHelpedwith theWeb SiteTransfer toOptumChiropracticOffered aCommitmentTransfer toMedicalManagementHad to doa OneTimeReferralQuoted aDeniedAuthCCPUsedMiWebTransferto OptumInfertilityTransfer toUnitedHealth CareDentalUsedanSOPLooked upa Providerin YODASent aSMEMailNoticed the6 Pillars ofCompassionBeing UsedPCPChangeSent aHandWrittenNoteUsedQBTQuotedDMEStatusProviderWhenQuotingBenefitCalledSMEHad anEscalatedCallQuotedMaternityBenefitQuotedDentalRestorativeBenefitQuotedPlanTypeQuotedVaccineCoverageHelpedwith theWeb SiteTransfer toOptumChiropracticOffered aCommitmentTransfer toMedicalManagementHad to doa OneTimeReferralQuoted aDeniedAuthCCPUsedMiWebTransferto OptumInfertilityTransfer toUnitedHealth CareDentalUsedanSOP

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Looked up a Provider in YODA
  2. Sent a SME Mail
  3. Noticed the 6 Pillars of Compassion Being Used
  4. PCP Change
  5. Sent a Hand Written Note
  6. Used QBT
  7. Quoted DME
  8. Status Provider When Quoting Benefit
  9. Called SME
  10. Had an Escalated Call
  11. Quoted Maternity Benefit
  12. Quoted Dental Restorative Benefit
  13. Quoted Plan Type
  14. Quoted Vaccine Coverage
  15. Helped with the Web Site
  16. Transfer to Optum Chiropractic
  17. Offered a Commitment
  18. Transfer to Medical Management
  19. Had to do a One Time Referral
  20. Quoted a Denied Auth
  21. CCP Used MiWeb
  22. Transfer to Optum Infertility
  23. Transfer to United Health Care Dental
  24. Used an SOP