Looked upa Providerin YODACalledSMEHelpedwith theWeb SitePCPChangeSent aSMEMailUsedQBTNoticed the6 Pillars ofCompassionBeing UsedQuotedPlanTypeQuotedDentalRestorativeBenefitCCPUsedMiWebHad anEscalatedCallTransfer toUnitedHealth CareDentalQuoted aDeniedAuthStatusProviderWhenQuotingBenefitHad to doa OneTimeReferralQuotedMaternityBenefitQuotedVaccineCoverageUsedanSOPQuotedDMETransfer toMedicalManagementOffered aCommitmentSent aHandWrittenNoteTransferto OptumInfertilityTransfer toOptumChiropracticLooked upa Providerin YODACalledSMEHelpedwith theWeb SitePCPChangeSent aSMEMailUsedQBTNoticed the6 Pillars ofCompassionBeing UsedQuotedPlanTypeQuotedDentalRestorativeBenefitCCPUsedMiWebHad anEscalatedCallTransfer toUnitedHealth CareDentalQuoted aDeniedAuthStatusProviderWhenQuotingBenefitHad to doa OneTimeReferralQuotedMaternityBenefitQuotedVaccineCoverageUsedanSOPQuotedDMETransfer toMedicalManagementOffered aCommitmentSent aHandWrittenNoteTransferto OptumInfertilityTransfer toOptumChiropractic

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Looked up a Provider in YODA
  2. Called SME
  3. Helped with the Web Site
  4. PCP Change
  5. Sent a SME Mail
  6. Used QBT
  7. Noticed the 6 Pillars of Compassion Being Used
  8. Quoted Plan Type
  9. Quoted Dental Restorative Benefit
  10. CCP Used MiWeb
  11. Had an Escalated Call
  12. Transfer to United Health Care Dental
  13. Quoted a Denied Auth
  14. Status Provider When Quoting Benefit
  15. Had to do a One Time Referral
  16. Quoted Maternity Benefit
  17. Quoted Vaccine Coverage
  18. Used an SOP
  19. Quoted DME
  20. Transfer to Medical Management
  21. Offered a Commitment
  22. Sent a Hand Written Note
  23. Transfer to Optum Infertility
  24. Transfer to Optum Chiropractic