Transferto OptumInfertilityStatusProviderWhenQuotingBenefitLooked upa Providerin YODAHad anEscalatedCallQuotedDentalRestorativeBenefitQuotedDMEQuotedVaccineCoverageSent aSMEMailTransfer toUnitedHealth CareDentalTransfer toMedicalManagementSent aHandWrittenNoteHelpedwith theWeb SiteCCPUsedMiWebCalledSMEUsedanSOPQuoted aDeniedAuthUsedQBTHad to doa OneTimeReferralOffered aCommitmentTransfer toOptumChiropracticQuotedMaternityBenefitQuotedPlanTypeNoticed the6 Pillars ofCompassionBeing UsedPCPChangeTransferto OptumInfertilityStatusProviderWhenQuotingBenefitLooked upa Providerin YODAHad anEscalatedCallQuotedDentalRestorativeBenefitQuotedDMEQuotedVaccineCoverageSent aSMEMailTransfer toUnitedHealth CareDentalTransfer toMedicalManagementSent aHandWrittenNoteHelpedwith theWeb SiteCCPUsedMiWebCalledSMEUsedanSOPQuoted aDeniedAuthUsedQBTHad to doa OneTimeReferralOffered aCommitmentTransfer toOptumChiropracticQuotedMaternityBenefitQuotedPlanTypeNoticed the6 Pillars ofCompassionBeing UsedPCPChange

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Optum Infertility
  2. Status Provider When Quoting Benefit
  3. Looked up a Provider in YODA
  4. Had an Escalated Call
  5. Quoted Dental Restorative Benefit
  6. Quoted DME
  7. Quoted Vaccine Coverage
  8. Sent a SME Mail
  9. Transfer to United Health Care Dental
  10. Transfer to Medical Management
  11. Sent a Hand Written Note
  12. Helped with the Web Site
  13. CCP Used MiWeb
  14. Called SME
  15. Used an SOP
  16. Quoted a Denied Auth
  17. Used QBT
  18. Had to do a One Time Referral
  19. Offered a Commitment
  20. Transfer to Optum Chiropractic
  21. Quoted Maternity Benefit
  22. Quoted Plan Type
  23. Noticed the 6 Pillars of Compassion Being Used
  24. PCP Change