UsedanSOPUsedQBTTransfer toOptumChiropracticPCPChangeTransferto OptumInfertilityQuotedPlanTypeLooked upa Providerin YODAHelpedwith theWeb SiteTransfer toMedicalManagementHad to doa OneTimeReferralTransfer toUnitedHealth CareDentalQuotedMaternityBenefitQuotedDMEStatusProviderWhenQuotingBenefitQuotedDentalRestorativeBenefitCCPUsedMiWebQuotedVaccineCoverageSent aSMEMailCalledSMESent aHandWrittenNoteNoticed the6 Pillars ofCompassionBeing UsedQuoted aDeniedAuthHad anEscalatedCallOffered aCommitmentUsedanSOPUsedQBTTransfer toOptumChiropracticPCPChangeTransferto OptumInfertilityQuotedPlanTypeLooked upa Providerin YODAHelpedwith theWeb SiteTransfer toMedicalManagementHad to doa OneTimeReferralTransfer toUnitedHealth CareDentalQuotedMaternityBenefitQuotedDMEStatusProviderWhenQuotingBenefitQuotedDentalRestorativeBenefitCCPUsedMiWebQuotedVaccineCoverageSent aSMEMailCalledSMESent aHandWrittenNoteNoticed the6 Pillars ofCompassionBeing UsedQuoted aDeniedAuthHad anEscalatedCallOffered aCommitment

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used an SOP
  2. Used QBT
  3. Transfer to Optum Chiropractic
  4. PCP Change
  5. Transfer to Optum Infertility
  6. Quoted Plan Type
  7. Looked up a Provider in YODA
  8. Helped with the Web Site
  9. Transfer to Medical Management
  10. Had to do a One Time Referral
  11. Transfer to United Health Care Dental
  12. Quoted Maternity Benefit
  13. Quoted DME
  14. Status Provider When Quoting Benefit
  15. Quoted Dental Restorative Benefit
  16. CCP Used MiWeb
  17. Quoted Vaccine Coverage
  18. Sent a SME Mail
  19. Called SME
  20. Sent a Hand Written Note
  21. Noticed the 6 Pillars of Compassion Being Used
  22. Quoted a Denied Auth
  23. Had an Escalated Call
  24. Offered a Commitment