Helpedwith theWeb SiteQuotedDMEUsedQBTLooked upa Providerin YODASent aHandWrittenNoteTransferto OptumInfertilityQuotedMaternityBenefitPCPChangeStatusProviderWhenQuotingBenefitHad anEscalatedCallCCPUsedMiWebQuoted aDeniedAuthCalledSMEOffered aCommitmentQuotedPlanTypeQuotedVaccineCoverageTransfer toUnitedHealth CareDentalHad to doa OneTimeReferralTransfer toMedicalManagementTransfer toOptumChiropracticSent aSMEMailNoticed the6 Pillars ofCompassionBeing UsedQuotedDentalRestorativeBenefitUsedanSOPHelpedwith theWeb SiteQuotedDMEUsedQBTLooked upa Providerin YODASent aHandWrittenNoteTransferto OptumInfertilityQuotedMaternityBenefitPCPChangeStatusProviderWhenQuotingBenefitHad anEscalatedCallCCPUsedMiWebQuoted aDeniedAuthCalledSMEOffered aCommitmentQuotedPlanTypeQuotedVaccineCoverageTransfer toUnitedHealth CareDentalHad to doa OneTimeReferralTransfer toMedicalManagementTransfer toOptumChiropracticSent aSMEMailNoticed the6 Pillars ofCompassionBeing UsedQuotedDentalRestorativeBenefitUsedanSOP

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped with the Web Site
  2. Quoted DME
  3. Used QBT
  4. Looked up a Provider in YODA
  5. Sent a Hand Written Note
  6. Transfer to Optum Infertility
  7. Quoted Maternity Benefit
  8. PCP Change
  9. Status Provider When Quoting Benefit
  10. Had an Escalated Call
  11. CCP Used MiWeb
  12. Quoted a Denied Auth
  13. Called SME
  14. Offered a Commitment
  15. Quoted Plan Type
  16. Quoted Vaccine Coverage
  17. Transfer to United Health Care Dental
  18. Had to do a One Time Referral
  19. Transfer to Medical Management
  20. Transfer to Optum Chiropractic
  21. Sent a SME Mail
  22. Noticed the 6 Pillars of Compassion Being Used
  23. Quoted Dental Restorative Benefit
  24. Used an SOP