Update an address Create an interaction in KeyInsight Use a SOP Refund a fee Create an internal transfer Payoff a loan Create an opportunity in KeyInsight Update a member's phone number Block and issue new debit Help a member PIN their debit Issue a cashier's check Verify you have Keystone Channel pinned Print a statement Find the answer on your own Scan ID Learn something new and share with Team Refer a checking to a savings only member Close a CD/IRA Refer a membership to a non- member Get a check override Complete an IMM form Make a member- to-member transfer Schedule an appointment for a member Complete a business change order Update an address Create an interaction in KeyInsight Use a SOP Refund a fee Create an internal transfer Payoff a loan Create an opportunity in KeyInsight Update a member's phone number Block and issue new debit Help a member PIN their debit Issue a cashier's check Verify you have Keystone Channel pinned Print a statement Find the answer on your own Scan ID Learn something new and share with Team Refer a checking to a savings only member Close a CD/IRA Refer a membership to a non- member Get a check override Complete an IMM form Make a member- to-member transfer Schedule an appointment for a member Complete a business change order
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Update an address
G-Create an interaction in KeyInsight
I-Use a SOP
O-Refund a fee
O-Create an internal transfer
O-Payoff a loan
B-Create an opportunity in KeyInsight
B-Update a member's phone number
I-Block and issue new debit
G-Help a member PIN their debit
N-Issue a cashier's check
N-Verify you have Keystone Channel pinned
I-Print a statement
B-Find the answer on your own
I-Scan ID
O-Learn something new and share with Team
B-Refer a checking to a savings only member
G-Close a CD/IRA
I-Refer a membership to a non-member
N-Get a check override
N-Complete an IMM form
O-Make a member-to-member transfer
G-Schedule an appointment for a member
G-Complete a business change order