Block and issue new debit Update a member's phone number Close a CD/IRA Refer a membership to a non- member Verify you have Keystone Channel pinned Make a member- to-member transfer Scan ID Update an address Complete an IMM form Refund a fee Create an internal transfer Print a statement Create an interaction in KeyInsight Payoff a loan Get a check override Complete a business change order Help a member PIN their debit Schedule an appointment for a member Issue a cashier's check Create an opportunity in KeyInsight Refer a checking to a savings only member Find the answer on your own Use a SOP Learn something new and share with Team Block and issue new debit Update a member's phone number Close a CD/IRA Refer a membership to a non- member Verify you have Keystone Channel pinned Make a member- to-member transfer Scan ID Update an address Complete an IMM form Refund a fee Create an internal transfer Print a statement Create an interaction in KeyInsight Payoff a loan Get a check override Complete a business change order Help a member PIN their debit Schedule an appointment for a member Issue a cashier's check Create an opportunity in KeyInsight Refer a checking to a savings only member Find the answer on your own Use a SOP Learn something new and share with Team
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Block and issue new debit
B-Update a member's phone number
G-Close a CD/IRA
I-Refer a membership to a non-member
N-Verify you have Keystone Channel pinned
O-Make a member-to-member transfer
I-Scan ID
B-Update an address
N-Complete an IMM form
O-Refund a fee
O-Create an internal transfer
I-Print a statement
G-Create an interaction in KeyInsight
O-Payoff a loan
N-Get a check override
G-Complete a business change order
G-Help a member PIN their debit
G-Schedule an appointment for a member
N-Issue a cashier's check
B-Create an opportunity in KeyInsight
B-Refer a checking to a savings only member
B-Find the answer on your own
I-Use a SOP
O-Learn something new and share with Team