SupervisorEscalationpasswordreset"How am Igoing toprocesscards?"ShipmentInquiry -SO NotCreatedLightspeedIssuessomethingnotconnectingTouchBistroIssuesPCIComplianceIssuesAccountCancellationLightspeedXferrednothingisworkingConnecte285 toWiFiHandheldNotUpdatingJSONLinkRefundRequestShipmentInquiry -In Transit(Delayed)AddPinDebitMFAemail notreceivedPin DebitAddedIssuesAccountNotBoardedTransactionInquiryMaintenanceRequiredRootCertificateColdxferSupervisorEscalationpasswordreset"How am Igoing toprocesscards?"ShipmentInquiry -SO NotCreatedLightspeedIssuessomethingnotconnectingTouchBistroIssuesPCIComplianceIssuesAccountCancellationLightspeedXferrednothingisworkingConnecte285 toWiFiHandheldNotUpdatingJSONLinkRefundRequestShipmentInquiry -In Transit(Delayed)AddPinDebitMFAemail notreceivedPin DebitAddedIssuesAccountNotBoardedTransactionInquiryMaintenanceRequiredRootCertificateColdxfer

Customer Service Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Supervisor Escalation
  2. password reset
  3. "How am I going to process cards?"
  4. Shipment Inquiry - SO Not Created
  5. Lightspeed Issues
  6. something not connecting
  7. TouchBistro Issues
  8. PCI Compliance Issues
  9. Account Cancellation
  10. Lightspeed Xferred
  11. nothing is working
  12. Connect e285 to WiFi
  13. Handheld Not Updating
  14. JSON Link
  15. Refund Request
  16. Shipment Inquiry - In Transit (Delayed)
  17. Add Pin Debit
  18. MFA email not received
  19. Pin Debit Added Issues
  20. Account Not Boarded
  21. Transaction Inquiry
  22. Maintenance Required
  23. Root Certificate
  24. Cold xfer