Owner morethan 10minutes latetoappointmentOwner addson additionalservice whilein for surgeryOwner noshows forappointmentSchedulerecheck/nextboosterappointmentat check outSchedulemore than 3new clientexams in 1dayNew clientthat doesn’tbring anyrecords forpetSendrecords toreferralhospitalOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner callsto check ontheir petwhileboardingOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailNeed doctorto approveonlineprescriptionDoctor/techcalls to haveprescriptionfilled fromother hospitalCall foraccidentclean upin lobbyOwner callsforprescriptionwithout an up-to-date examSchedule3 or morepet roomPet showsup withoutcarrier orleashOwnercalls togetrecordsOwner calls tocancelappointment within30 minutes of theirscheduledappointmentHealthcertificateappointmentOwnercomes tointo buyfoodOwnershows up atthe wronghospitalOwnercalls forcost ofexamOwner paysbill withmultipleforms ofpaymentOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner addson additionalservice whilein for surgeryOwner noshows forappointmentSchedulerecheck/nextboosterappointmentat check outSchedulemore than 3new clientexams in 1dayNew clientthat doesn’tbring anyrecords forpetSendrecords toreferralhospitalOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner callsto check ontheir petwhileboardingOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailNeed doctorto approveonlineprescriptionDoctor/techcalls to haveprescriptionfilled fromother hospitalCall foraccidentclean upin lobbyOwner callsforprescriptionwithout an up-to-date examSchedule3 or morepet roomPet showsup withoutcarrier orleashOwnercalls togetrecordsOwner calls tocancelappointment within30 minutes of theirscheduledappointmentHealthcertificateappointmentOwnercomes tointo buyfoodOwnershows up atthe wronghospitalOwnercalls forcost ofexamOwner paysbill withmultipleforms ofpaymentOwnerbrings in asecond petwithoutappointment

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner more than 10 minutes late to appointment
  2. Owner adds on additional service while in for surgery
  3. Owner no shows for appointment
  4. Schedule recheck/next booster appointment at check out
  5. Schedule more than 3 new client exams in 1 day
  6. New client that doesn’t bring any records for pet
  7. Send records to referral hospital
  8. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  9. Owner calls to check on their pet while boarding
  10. Owner calls to talk to doctor right after doctor left detailed voicemail
  11. Need doctor to approve online prescription
  12. Doctor/tech calls to have prescription filled from other hospital
  13. Call for accident clean up in lobby
  14. Owner calls for prescription without an up-to-date exam
  15. Schedule 3 or more pet room
  16. Pet shows up without carrier or leash
  17. Owner calls to get records
  18. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  19. Health certificate appointment
  20. Owner comes to into buy food
  21. Owner shows up at the wrong hospital
  22. Owner calls for cost of exam
  23. Owner pays bill with multiple forms of payment
  24. Owner brings in a second pet without appointment