Owner callsto check ontheir petwhileboardingOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Ownercalls togetrecordsHealthcertificateappointmentCall foraccidentclean upin lobbyOwnerbrings in asecond petwithoutappointmentOwnercomes tointo buyfoodOwner noshows forappointmentOwner paysbill withmultipleforms ofpaymentOwnershows up atthe wronghospitalSchedule3 or morepet roomNeed doctorto approveonlineprescriptionNew clientthat doesn’tbring anyrecords forpetOwner morethan 10minutes latetoappointmentOwner callsforprescriptionwithout an up-to-date examOwner addson additionalservice whilein for surgeryDoctor/techcalls to haveprescriptionfilled fromother hospitalPet showsup withoutcarrier orleashSendrecords toreferralhospitalOwner calls tocancelappointment within30 minutes of theirscheduledappointmentSchedulemore than 3new clientexams in 1dayOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedulerecheck/nextboosterappointmentat check outOwnercalls forcost ofexamOwner callsto check ontheir petwhileboardingOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Ownercalls togetrecordsHealthcertificateappointmentCall foraccidentclean upin lobbyOwnerbrings in asecond petwithoutappointmentOwnercomes tointo buyfoodOwner noshows forappointmentOwner paysbill withmultipleforms ofpaymentOwnershows up atthe wronghospitalSchedule3 or morepet roomNeed doctorto approveonlineprescriptionNew clientthat doesn’tbring anyrecords forpetOwner morethan 10minutes latetoappointmentOwner callsforprescriptionwithout an up-to-date examOwner addson additionalservice whilein for surgeryDoctor/techcalls to haveprescriptionfilled fromother hospitalPet showsup withoutcarrier orleashSendrecords toreferralhospitalOwner calls tocancelappointment within30 minutes of theirscheduledappointmentSchedulemore than 3new clientexams in 1dayOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedulerecheck/nextboosterappointmentat check outOwnercalls forcost ofexam

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner calls to check on their pet while boarding
  2. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  3. Owner calls to get records
  4. Health certificate appointment
  5. Call for accident clean up in lobby
  6. Owner brings in a second pet without appointment
  7. Owner comes to into buy food
  8. Owner no shows for appointment
  9. Owner pays bill with multiple forms of payment
  10. Owner shows up at the wrong hospital
  11. Schedule 3 or more pet room
  12. Need doctor to approve online prescription
  13. New client that doesn’t bring any records for pet
  14. Owner more than 10 minutes late to appointment
  15. Owner calls for prescription without an up-to-date exam
  16. Owner adds on additional service while in for surgery
  17. Doctor/tech calls to have prescription filled from other hospital
  18. Pet shows up without carrier or leash
  19. Send records to referral hospital
  20. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  21. Schedule more than 3 new client exams in 1 day
  22. Owner calls to talk to doctor right after doctor left detailed voicemail
  23. Schedule recheck/next booster appointment at check out
  24. Owner calls for cost of exam