Owner addson additionalservice whilein for surgeryOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwnercalls forcost ofexamOwner morethan 10minutes latetoappointmentHealthcertificateappointmentSendrecords toreferralhospitalSchedule3 or morepet roomNew clientthat doesn’tbring anyrecords forpetDoctor/techcalls to haveprescriptionfilled fromother hospitalCall foraccidentclean upin lobbySchedulerecheck/nextboosterappointmentat check outPet showsup withoutcarrier orleashSchedulemore than 3new clientexams in 1dayNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examOwnercomes tointo buyfoodOwner callsto check ontheir petwhileboardingOwnerbrings in asecond petwithoutappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnershows up atthe wronghospitalOwnercalls togetrecordsOwner paysbill withmultipleforms ofpaymentOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner noshows forappointmentOwner addson additionalservice whilein for surgeryOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwnercalls forcost ofexamOwner morethan 10minutes latetoappointmentHealthcertificateappointmentSendrecords toreferralhospitalSchedule3 or morepet roomNew clientthat doesn’tbring anyrecords forpetDoctor/techcalls to haveprescriptionfilled fromother hospitalCall foraccidentclean upin lobbySchedulerecheck/nextboosterappointmentat check outPet showsup withoutcarrier orleashSchedulemore than 3new clientexams in 1dayNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examOwnercomes tointo buyfoodOwner callsto check ontheir petwhileboardingOwnerbrings in asecond petwithoutappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnershows up atthe wronghospitalOwnercalls togetrecordsOwner paysbill withmultipleforms ofpaymentOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner noshows forappointment

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner adds on additional service while in for surgery
  2. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  3. Owner calls for cost of exam
  4. Owner more than 10 minutes late to appointment
  5. Health certificate appointment
  6. Send records to referral hospital
  7. Schedule 3 or more pet room
  8. New client that doesn’t bring any records for pet
  9. Doctor/tech calls to have prescription filled from other hospital
  10. Call for accident clean up in lobby
  11. Schedule recheck/next booster appointment at check out
  12. Pet shows up without carrier or leash
  13. Schedule more than 3 new client exams in 1 day
  14. Need doctor to approve online prescription
  15. Owner calls for prescription without an up-to-date exam
  16. Owner comes to into buy food
  17. Owner calls to check on their pet while boarding
  18. Owner brings in a second pet without appointment
  19. Owner calls to talk to doctor right after doctor left detailed voicemail
  20. Owner shows up at the wrong hospital
  21. Owner calls to get records
  22. Owner pays bill with multiple forms of payment
  23. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  24. Owner no shows for appointment