Owner paysbill withmultipleforms ofpaymentSchedule3 or morepet roomSchedulerecheck/nextboosterappointmentat check outOwner addson additionalservice whilein for surgeryOwner noshows forappointmentOwnercalls forcost ofexamOwner callsforprescriptionwithout an up-to-date examOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnershows up atthe wronghospitalNeed doctorto approveonlineprescriptionOwnercalls togetrecordsHealthcertificateappointmentSendrecords toreferralhospitalPet showsup withoutcarrier orleashCall foraccidentclean upin lobbyDoctor/techcalls to haveprescriptionfilled fromother hospitalOwnerbrings in asecond petwithoutappointmentOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Ownercomes tointo buyfoodOwner morethan 10minutes latetoappointmentSchedulemore than 3new clientexams in 1dayOwner callsto check ontheir petwhileboardingNew clientthat doesn’tbring anyrecords forpetOwner paysbill withmultipleforms ofpaymentSchedule3 or morepet roomSchedulerecheck/nextboosterappointmentat check outOwner addson additionalservice whilein for surgeryOwner noshows forappointmentOwnercalls forcost ofexamOwner callsforprescriptionwithout an up-to-date examOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnershows up atthe wronghospitalNeed doctorto approveonlineprescriptionOwnercalls togetrecordsHealthcertificateappointmentSendrecords toreferralhospitalPet showsup withoutcarrier orleashCall foraccidentclean upin lobbyDoctor/techcalls to haveprescriptionfilled fromother hospitalOwnerbrings in asecond petwithoutappointmentOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Ownercomes tointo buyfoodOwner morethan 10minutes latetoappointmentSchedulemore than 3new clientexams in 1dayOwner callsto check ontheir petwhileboardingNew clientthat doesn’tbring anyrecords forpet

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner pays bill with multiple forms of payment
  2. Schedule 3 or more pet room
  3. Schedule recheck/next booster appointment at check out
  4. Owner adds on additional service while in for surgery
  5. Owner no shows for appointment
  6. Owner calls for cost of exam
  7. Owner calls for prescription without an up-to-date exam
  8. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  9. Owner calls to talk to doctor right after doctor left detailed voicemail
  10. Owner shows up at the wrong hospital
  11. Need doctor to approve online prescription
  12. Owner calls to get records
  13. Health certificate appointment
  14. Send records to referral hospital
  15. Pet shows up without carrier or leash
  16. Call for accident clean up in lobby
  17. Doctor/tech calls to have prescription filled from other hospital
  18. Owner brings in a second pet without appointment
  19. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  20. Owner comes to into buy food
  21. Owner more than 10 minutes late to appointment
  22. Schedule more than 3 new client exams in 1 day
  23. Owner calls to check on their pet while boarding
  24. New client that doesn’t bring any records for pet