Owner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner callsto check ontheir petwhileboardingSchedulerecheck/nextboosterappointmentat check outDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner morethan 10minutes latetoappointmentOwner paysbill withmultipleforms ofpaymentOwnerbrings in asecond petwithoutappointmentNeed doctorto approveonlineprescriptionSchedulemore than 3new clientexams in 1dayPet showsup withoutcarrier orleashNew clientthat doesn’tbring anyrecords forpetOwnercalls togetrecordsOwner noshows forappointmentSendrecords toreferralhospitalOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner callsforprescriptionwithout an up-to-date examHealthcertificateappointmentOwner addson additionalservice whilein for surgeryOwnercomes tointo buyfoodCall foraccidentclean upin lobbyOwnershows up atthe wronghospitalOwnercalls forcost ofexamSchedule3 or morepet roomOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner callsto check ontheir petwhileboardingSchedulerecheck/nextboosterappointmentat check outDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner morethan 10minutes latetoappointmentOwner paysbill withmultipleforms ofpaymentOwnerbrings in asecond petwithoutappointmentNeed doctorto approveonlineprescriptionSchedulemore than 3new clientexams in 1dayPet showsup withoutcarrier orleashNew clientthat doesn’tbring anyrecords forpetOwnercalls togetrecordsOwner noshows forappointmentSendrecords toreferralhospitalOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner callsforprescriptionwithout an up-to-date examHealthcertificateappointmentOwner addson additionalservice whilein for surgeryOwnercomes tointo buyfoodCall foraccidentclean upin lobbyOwnershows up atthe wronghospitalOwnercalls forcost ofexamSchedule3 or morepet room

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  2. Owner calls to check on their pet while boarding
  3. Schedule recheck/next booster appointment at check out
  4. Doctor/tech calls to have prescription filled from other hospital
  5. Owner more than 10 minutes late to appointment
  6. Owner pays bill with multiple forms of payment
  7. Owner brings in a second pet without appointment
  8. Need doctor to approve online prescription
  9. Schedule more than 3 new client exams in 1 day
  10. Pet shows up without carrier or leash
  11. New client that doesn’t bring any records for pet
  12. Owner calls to get records
  13. Owner no shows for appointment
  14. Send records to referral hospital
  15. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  16. Owner calls to talk to doctor right after doctor left detailed voicemail
  17. Owner calls for prescription without an up-to-date exam
  18. Health certificate appointment
  19. Owner adds on additional service while in for surgery
  20. Owner comes to into buy food
  21. Call for accident clean up in lobby
  22. Owner shows up at the wrong hospital
  23. Owner calls for cost of exam
  24. Schedule 3 or more pet room