Ownerbrings in asecond petwithoutappointmentOwnercomes tointo buyfoodCall foraccidentclean upin lobbyOwner morethan 10minutes latetoappointmentSchedulemore than 3new clientexams in 1dayOwnercalls togetrecordsOwner callsforprescriptionwithout an up-to-date examOwnercalls forcost ofexamSendrecords toreferralhospitalOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner calls totalk to doctorright afterdoctor leftdetailedvoicemailDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner callsto check ontheir petwhileboardingOwner noshows forappointmentSchedulerecheck/nextboosterappointmentat check outOwner addson additionalservice whilein for surgeryOwner calls tocancelappointment within30 minutes of theirscheduledappointmentNeed doctorto approveonlineprescriptionOwner paysbill withmultipleforms ofpaymentSchedule3 or morepet roomPet showsup withoutcarrier orleashOwnershows up atthe wronghospitalNew clientthat doesn’tbring anyrecords forpetHealthcertificateappointmentOwnerbrings in asecond petwithoutappointmentOwnercomes tointo buyfoodCall foraccidentclean upin lobbyOwner morethan 10minutes latetoappointmentSchedulemore than 3new clientexams in 1dayOwnercalls togetrecordsOwner callsforprescriptionwithout an up-to-date examOwnercalls forcost ofexamSendrecords toreferralhospitalOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner calls totalk to doctorright afterdoctor leftdetailedvoicemailDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner callsto check ontheir petwhileboardingOwner noshows forappointmentSchedulerecheck/nextboosterappointmentat check outOwner addson additionalservice whilein for surgeryOwner calls tocancelappointment within30 minutes of theirscheduledappointmentNeed doctorto approveonlineprescriptionOwner paysbill withmultipleforms ofpaymentSchedule3 or morepet roomPet showsup withoutcarrier orleashOwnershows up atthe wronghospitalNew clientthat doesn’tbring anyrecords forpetHealthcertificateappointment

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner brings in a second pet without appointment
  2. Owner comes to into buy food
  3. Call for accident clean up in lobby
  4. Owner more than 10 minutes late to appointment
  5. Schedule more than 3 new client exams in 1 day
  6. Owner calls to get records
  7. Owner calls for prescription without an up-to-date exam
  8. Owner calls for cost of exam
  9. Send records to referral hospital
  10. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  11. Owner calls to talk to doctor right after doctor left detailed voicemail
  12. Doctor/tech calls to have prescription filled from other hospital
  13. Owner calls to check on their pet while boarding
  14. Owner no shows for appointment
  15. Schedule recheck/next booster appointment at check out
  16. Owner adds on additional service while in for surgery
  17. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  18. Need doctor to approve online prescription
  19. Owner pays bill with multiple forms of payment
  20. Schedule 3 or more pet room
  21. Pet shows up without carrier or leash
  22. Owner shows up at the wrong hospital
  23. New client that doesn’t bring any records for pet
  24. Health certificate appointment