Owner addson additionalservice whilein for surgeryOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner paysbill withmultipleforms ofpaymentOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner callsforprescriptionwithout an up-to-date examOwnercalls forcost ofexamOwner callsto check ontheir petwhileboardingDoctor/techcalls to haveprescriptionfilled fromother hospitalNeed doctorto approveonlineprescriptionSchedulerecheck/nextboosterappointmentat check outOwnercomes tointo buyfoodCall foraccidentclean upin lobbyOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedulemore than 3new clientexams in 1dayOwner noshows forappointmentSendrecords toreferralhospitalNew clientthat doesn’tbring anyrecords forpetSchedule3 or morepet roomPet showsup withoutcarrier orleashOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwnercalls togetrecordsHealthcertificateappointmentOwner addson additionalservice whilein for surgeryOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner paysbill withmultipleforms ofpaymentOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner callsforprescriptionwithout an up-to-date examOwnercalls forcost ofexamOwner callsto check ontheir petwhileboardingDoctor/techcalls to haveprescriptionfilled fromother hospitalNeed doctorto approveonlineprescriptionSchedulerecheck/nextboosterappointmentat check outOwnercomes tointo buyfoodCall foraccidentclean upin lobbyOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedulemore than 3new clientexams in 1dayOwner noshows forappointmentSendrecords toreferralhospitalNew clientthat doesn’tbring anyrecords forpetSchedule3 or morepet roomPet showsup withoutcarrier orleashOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwnercalls togetrecordsHealthcertificateappointment

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner adds on additional service while in for surgery
  2. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  3. Owner pays bill with multiple forms of payment
  4. Owner shows up at the wrong hospital
  5. Owner brings in a second pet without appointment
  6. Owner more than 10 minutes late to appointment
  7. Owner calls for prescription without an up-to-date exam
  8. Owner calls for cost of exam
  9. Owner calls to check on their pet while boarding
  10. Doctor/tech calls to have prescription filled from other hospital
  11. Need doctor to approve online prescription
  12. Schedule recheck/next booster appointment at check out
  13. Owner comes to into buy food
  14. Call for accident clean up in lobby
  15. Owner calls to talk to doctor right after doctor left detailed voicemail
  16. Schedule more than 3 new client exams in 1 day
  17. Owner no shows for appointment
  18. Send records to referral hospital
  19. New client that doesn’t bring any records for pet
  20. Schedule 3 or more pet room
  21. Pet shows up without carrier or leash
  22. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  23. Owner calls to get records
  24. Health certificate appointment