Owner noshows forappointmentNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Pet showsup withoutcarrier orleashOwner addson additionalservice whilein for surgeryOwnershows up atthe wronghospitalOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailHealthcertificateappointmentSchedule3 or morepet roomSchedulerecheck/nextboosterappointmentat check outSchedulemore than 3new clientexams in 1dayOwner calls tocancelappointment within30 minutes of theirscheduledappointmentSendrecords toreferralhospitalCall foraccidentclean upin lobbyOwner paysbill withmultipleforms ofpaymentOwnercalls togetrecordsOwnercalls forcost ofexamOwnercomes tointo buyfoodNew clientthat doesn’tbring anyrecords forpetDoctor/techcalls to haveprescriptionfilled fromother hospitalOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner callsto check ontheir petwhileboardingOwner noshows forappointmentNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Pet showsup withoutcarrier orleashOwner addson additionalservice whilein for surgeryOwnershows up atthe wronghospitalOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailHealthcertificateappointmentSchedule3 or morepet roomSchedulerecheck/nextboosterappointmentat check outSchedulemore than 3new clientexams in 1dayOwner calls tocancelappointment within30 minutes of theirscheduledappointmentSendrecords toreferralhospitalCall foraccidentclean upin lobbyOwner paysbill withmultipleforms ofpaymentOwnercalls togetrecordsOwnercalls forcost ofexamOwnercomes tointo buyfoodNew clientthat doesn’tbring anyrecords forpetDoctor/techcalls to haveprescriptionfilled fromother hospitalOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner callsto check ontheir petwhileboarding

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner no shows for appointment
  2. Need doctor to approve online prescription
  3. Owner calls for prescription without an up-to-date exam
  4. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  5. Pet shows up without carrier or leash
  6. Owner adds on additional service while in for surgery
  7. Owner shows up at the wrong hospital
  8. Owner calls to talk to doctor right after doctor left detailed voicemail
  9. Health certificate appointment
  10. Schedule 3 or more pet room
  11. Schedule recheck/next booster appointment at check out
  12. Schedule more than 3 new client exams in 1 day
  13. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  14. Send records to referral hospital
  15. Call for accident clean up in lobby
  16. Owner pays bill with multiple forms of payment
  17. Owner calls to get records
  18. Owner calls for cost of exam
  19. Owner comes to into buy food
  20. New client that doesn’t bring any records for pet
  21. Doctor/tech calls to have prescription filled from other hospital
  22. Owner brings in a second pet without appointment
  23. Owner more than 10 minutes late to appointment
  24. Owner calls to check on their pet while boarding