Need doctorto approveonlineprescriptionSchedulerecheck/nextboosterappointmentat check outDoctor/techcalls to haveprescriptionfilled fromother hospitalSchedulemore than 3new clientexams in 1dayOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner morethan 10minutes latetoappointmentOwnershows up atthe wronghospitalSchedule3 or morepet roomOwnercalls togetrecordsOwner paysbill withmultipleforms ofpaymentOwner calls tocancelappointment within30 minutes of theirscheduledappointmentNew clientthat doesn’tbring anyrecords forpetOwnercalls forcost ofexamPet showsup withoutcarrier orleashHealthcertificateappointmentOwner callsforprescriptionwithout an up-to-date examOwner noshows forappointmentOwner callsto check ontheir petwhileboardingOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Call foraccidentclean upin lobbySendrecords toreferralhospitalOwnercomes tointo buyfoodOwnerbrings in asecond petwithoutappointmentOwner addson additionalservice whilein for surgeryNeed doctorto approveonlineprescriptionSchedulerecheck/nextboosterappointmentat check outDoctor/techcalls to haveprescriptionfilled fromother hospitalSchedulemore than 3new clientexams in 1dayOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner morethan 10minutes latetoappointmentOwnershows up atthe wronghospitalSchedule3 or morepet roomOwnercalls togetrecordsOwner paysbill withmultipleforms ofpaymentOwner calls tocancelappointment within30 minutes of theirscheduledappointmentNew clientthat doesn’tbring anyrecords forpetOwnercalls forcost ofexamPet showsup withoutcarrier orleashHealthcertificateappointmentOwner callsforprescriptionwithout an up-to-date examOwner noshows forappointmentOwner callsto check ontheir petwhileboardingOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Call foraccidentclean upin lobbySendrecords toreferralhospitalOwnercomes tointo buyfoodOwnerbrings in asecond petwithoutappointmentOwner addson additionalservice whilein for surgery

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Need doctor to approve online prescription
  2. Schedule recheck/next booster appointment at check out
  3. Doctor/tech calls to have prescription filled from other hospital
  4. Schedule more than 3 new client exams in 1 day
  5. Owner calls to talk to doctor right after doctor left detailed voicemail
  6. Owner more than 10 minutes late to appointment
  7. Owner shows up at the wrong hospital
  8. Schedule 3 or more pet room
  9. Owner calls to get records
  10. Owner pays bill with multiple forms of payment
  11. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  12. New client that doesn’t bring any records for pet
  13. Owner calls for cost of exam
  14. Pet shows up without carrier or leash
  15. Health certificate appointment
  16. Owner calls for prescription without an up-to-date exam
  17. Owner no shows for appointment
  18. Owner calls to check on their pet while boarding
  19. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  20. Call for accident clean up in lobby
  21. Send records to referral hospital
  22. Owner comes to into buy food
  23. Owner brings in a second pet without appointment
  24. Owner adds on additional service while in for surgery