Ownercalls togetrecordsOwnercomes tointo buyfoodOwner noshows forappointmentPet showsup withoutcarrier orleashSendrecords toreferralhospitalOwner morethan 10minutes latetoappointmentNeed doctorto approveonlineprescriptionOwnershows up atthe wronghospitalHealthcertificateappointmentOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwner callsto check ontheir petwhileboardingOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedule3 or morepet roomOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner paysbill withmultipleforms ofpaymentOwnercalls forcost ofexamOwner callsforprescriptionwithout an up-to-date examOwner addson additionalservice whilein for surgeryDoctor/techcalls to haveprescriptionfilled fromother hospitalSchedulemore than 3new clientexams in 1dayNew clientthat doesn’tbring anyrecords forpetSchedulerecheck/nextboosterappointmentat check outOwnerbrings in asecond petwithoutappointmentCall foraccidentclean upin lobbyOwnercalls togetrecordsOwnercomes tointo buyfoodOwner noshows forappointmentPet showsup withoutcarrier orleashSendrecords toreferralhospitalOwner morethan 10minutes latetoappointmentNeed doctorto approveonlineprescriptionOwnershows up atthe wronghospitalHealthcertificateappointmentOwner calls tocancelappointment within30 minutes of theirscheduledappointmentOwner callsto check ontheir petwhileboardingOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedule3 or morepet roomOwner makes sillycomment about bill(ex. “cost an arm &leg”, “y’all shouldname a wing afterme”, etc.)Owner paysbill withmultipleforms ofpaymentOwnercalls forcost ofexamOwner callsforprescriptionwithout an up-to-date examOwner addson additionalservice whilein for surgeryDoctor/techcalls to haveprescriptionfilled fromother hospitalSchedulemore than 3new clientexams in 1dayNew clientthat doesn’tbring anyrecords forpetSchedulerecheck/nextboosterappointmentat check outOwnerbrings in asecond petwithoutappointmentCall foraccidentclean upin lobby

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner calls to get records
  2. Owner comes to into buy food
  3. Owner no shows for appointment
  4. Pet shows up without carrier or leash
  5. Send records to referral hospital
  6. Owner more than 10 minutes late to appointment
  7. Need doctor to approve online prescription
  8. Owner shows up at the wrong hospital
  9. Health certificate appointment
  10. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  11. Owner calls to check on their pet while boarding
  12. Owner calls to talk to doctor right after doctor left detailed voicemail
  13. Schedule 3 or more pet room
  14. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  15. Owner pays bill with multiple forms of payment
  16. Owner calls for cost of exam
  17. Owner calls for prescription without an up-to-date exam
  18. Owner adds on additional service while in for surgery
  19. Doctor/tech calls to have prescription filled from other hospital
  20. Schedule more than 3 new client exams in 1 day
  21. New client that doesn’t bring any records for pet
  22. Schedule recheck/next booster appointment at check out
  23. Owner brings in a second pet without appointment
  24. Call for accident clean up in lobby