Owner thoughtthey scheduleda surgeryprocedureonline.My dogdoesn’tbite.My pet stillisn't doingwell(declinedeverything).I just havea quickquestion.No I'm sorry,I did notlisten to thevoicemail30 minslater... Canyou talk tomy wifeabout this? I just need arabiesvaccine but.. Owner decidesthey wantsomething afterchecking out.Ownerdoesn't usepreventionthrough thecold season.My petdoesn't gooutside sohe can'thave fleas.Ownerdeclinedeverything(like we saidthey would).Ownercomplainsabout prices(like we canchange them)Ownerpicked uplater thenthey saidthey would.Theowner leftduring apriority.Ownerdeclines alladditionalsurgery items(extractions)My pet isdying butcan you trimits nails?Ownerdeclinesreferral.When can Ipick my petup, no pickup time wasgivenClientsaysBordetellawrong.The ownersaid theywere goingto Target.Well maybe Ishould call aregular vet.Is thatmy dog(random dogbarking onphone).Ownertrappedassociate onthephone/lobbyOwnerscheduledonlineincorrectly.Can I getsometreflexis?New petowner didnot bringrecords withthem.When the clienttells the doctora different storyfrom the VA.CurbsideClientJust acytopoint...jk it's acomp.Doesn't myinsurancecover that?Owner declinesall VA things,approves whendoctor calls.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Owner askswhat wouldyou do?The ownersaid theyweregoing toStarbucksDo I reallyneed aphysical fora vaccine?UnicornClientOwner thoughtthey scheduleda surgeryprocedureonline.My dogdoesn’tbite.My pet stillisn't doingwell(declinedeverything).I just havea quickquestion.No I'm sorry,I did notlisten to thevoicemail30 minslater... Canyou talk tomy wifeabout this? I just need arabiesvaccine but.. Owner decidesthey wantsomething afterchecking out.Ownerdoesn't usepreventionthrough thecold season.My petdoesn't gooutside sohe can'thave fleas.Ownerdeclinedeverything(like we saidthey would).Ownercomplainsabout prices(like we canchange them)Ownerpicked uplater thenthey saidthey would.Theowner leftduring apriority.Ownerdeclines alladditionalsurgery items(extractions)My pet isdying butcan you trimits nails?Ownerdeclinesreferral.When can Ipick my petup, no pickup time wasgivenClientsaysBordetellawrong.The ownersaid theywere goingto Target.Well maybe Ishould call aregular vet.Is thatmy dog(random dogbarking onphone).Ownertrappedassociate onthephone/lobbyOwnerscheduledonlineincorrectly.Can I getsometreflexis?New petowner didnot bringrecords withthem.When the clienttells the doctora different storyfrom the VA.CurbsideClientJust acytopoint...jk it's acomp.Doesn't myinsurancecover that?Owner declinesall VA things,approves whendoctor calls.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Owner askswhat wouldyou do?The ownersaid theyweregoing toStarbucksDo I reallyneed aphysical fora vaccine?UnicornClient

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner thought they scheduled a surgery procedure online.
  2. My dog doesn’t bite.
  3. My pet still isn't doing well (declined everything).
  4. I just have a quick question.
  5. No I'm sorry, I did not listen to the voicemail
  6. 30 mins later... Can you talk to my wife about this?
  7. I just need a rabies vaccine but..
  8. Owner decides they want something after checking out.
  9. Owner doesn't use prevention through the cold season.
  10. My pet doesn't go outside so he can't have fleas.
  11. Owner declined everything (like we said they would).
  12. Owner complains about prices (like we can change them)
  13. Owner picked up later then they said they would.
  14. The owner left during a priority.
  15. Owner declines all additional surgery items (extractions)
  16. My pet is dying but can you trim its nails?
  17. Owner declines referral.
  18. When can I pick my pet up, no pick up time was given
  19. Client says Bordetella wrong.
  20. The owner said they were going to Target.
  21. Well maybe I should call a regular vet.
  22. Is that my dog (random dog barking on phone).
  23. Owner trapped associate on the phone/lobby
  24. Owner scheduled online incorrectly.
  25. Can I get some treflexis?
  26. New pet owner did not bring records with them.
  27. When the client tells the doctor a different story from the VA.
  28. Curbside Client
  29. Just a cytopoint... jk it's a comp.
  30. Doesn't my insurance cover that?
  31. Owner declines all VA things, approves when doctor calls.
  32. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  33. Owner asks what would you do?
  34. The owner said they were going to Starbucks
  35. Do I really need a physical for a vaccine?
  36. Unicorn Client