(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Owner asks
what would you do?
New pet owner did not bring records with them.
Unicorn Client
Owner decides they want something after checking out.
I just have a quick question.
Owner thought they scheduled a surgery procedure online.
I just need a rabies vaccine but..
Owner declines all additional surgery items (extractions)
Client says Bordetella wrong.
Just a cytopoint... jk it's a comp.
Owner complains about prices (like we can
change them)
Doesn't my insurance cover that?
30 mins later... Can you talk to my wife about this?
My dog doesn’t bite.
Curbside Client
Well maybe I should call a regular vet.
My pet doesn't go outside so he can't have fleas.
The owner said they were going to Target.
Owner declined everything (like we said they would).
Owner declines referral.
Owner trapped associate on the phone/lobby
When the client
tells the doctor
a different story from the VA.
Owner doesn't use
prevention through the
cold season.
Isn't my dog getting their teeth cleaned today (scheduled for comp).
Is that
my dog (random dog barking on phone).
The owner said they were
going to Starbucks
My pet is
dying but can you trim its nails?
My pet still isn't doing well (declined everything).
Can I get some treflexis?
The owner left during a priority.
Owner picked up later then they said they would.
Owner declines all VA things, approves when doctor calls.
No I'm sorry, I did not listen to the voicemail
Owner scheduled online incorrectly.
When can I pick my pet up, no pick up time was given