ClientsaysBordetellawrong.My pet isdying butcan you trimits nails?Just acytopoint...jk it's acomp.Do I reallyneed aphysical fora vaccine?Owner askswhat wouldyou do?When the clienttells the doctora different storyfrom the VA.No I'm sorry,I did notlisten to thevoicemailWell maybe Ishould call aregular vet.Ownerdeclinesreferral.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Is thatmy dog(random dogbarking onphone).Ownerdoesn't usepreventionthrough thecold season.Owner thoughtthey scheduleda surgeryprocedureonline.30 minslater... Canyou talk tomy wifeabout this?Ownercomplainsabout prices(like we canchange them)Ownerscheduledonlineincorrectly.Ownerpicked uplater thenthey saidthey would.Can I getsometreflexis?My dogdoesn’tbite.Ownertrappedassociate onthephone/lobbyDoesn't myinsurancecover that?Owner decidesthey wantsomething afterchecking out.The ownersaid theywere goingto Target.When can Ipick my petup, no pickup time wasgivenMy petdoesn't gooutside sohe can'thave fleas.Ownerdeclines alladditionalsurgery items(extractions)CurbsideClientThe ownersaid theyweregoing toStarbucksOwnerdeclinedeverything(like we saidthey would). I just need arabiesvaccine but.. I just havea quickquestion.Theowner leftduring apriority.Owner declinesall VA things,approves whendoctor calls.UnicornClientNew petowner didnot bringrecords withthem.My pet stillisn't doingwell(declinedeverything).ClientsaysBordetellawrong.My pet isdying butcan you trimits nails?Just acytopoint...jk it's acomp.Do I reallyneed aphysical fora vaccine?Owner askswhat wouldyou do?When the clienttells the doctora different storyfrom the VA.No I'm sorry,I did notlisten to thevoicemailWell maybe Ishould call aregular vet.Ownerdeclinesreferral.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Is thatmy dog(random dogbarking onphone).Ownerdoesn't usepreventionthrough thecold season.Owner thoughtthey scheduleda surgeryprocedureonline.30 minslater... Canyou talk tomy wifeabout this?Ownercomplainsabout prices(like we canchange them)Ownerscheduledonlineincorrectly.Ownerpicked uplater thenthey saidthey would.Can I getsometreflexis?My dogdoesn’tbite.Ownertrappedassociate onthephone/lobbyDoesn't myinsurancecover that?Owner decidesthey wantsomething afterchecking out.The ownersaid theywere goingto Target.When can Ipick my petup, no pickup time wasgivenMy petdoesn't gooutside sohe can'thave fleas.Ownerdeclines alladditionalsurgery items(extractions)CurbsideClientThe ownersaid theyweregoing toStarbucksOwnerdeclinedeverything(like we saidthey would). I just need arabiesvaccine but.. I just havea quickquestion.Theowner leftduring apriority.Owner declinesall VA things,approves whendoctor calls.UnicornClientNew petowner didnot bringrecords withthem.My pet stillisn't doingwell(declinedeverything).

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client says Bordetella wrong.
  2. My pet is dying but can you trim its nails?
  3. Just a cytopoint... jk it's a comp.
  4. Do I really need a physical for a vaccine?
  5. Owner asks what would you do?
  6. When the client tells the doctor a different story from the VA.
  7. No I'm sorry, I did not listen to the voicemail
  8. Well maybe I should call a regular vet.
  9. Owner declines referral.
  10. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  11. Is that my dog (random dog barking on phone).
  12. Owner doesn't use prevention through the cold season.
  13. Owner thought they scheduled a surgery procedure online.
  14. 30 mins later... Can you talk to my wife about this?
  15. Owner complains about prices (like we can change them)
  16. Owner scheduled online incorrectly.
  17. Owner picked up later then they said they would.
  18. Can I get some treflexis?
  19. My dog doesn’t bite.
  20. Owner trapped associate on the phone/lobby
  21. Doesn't my insurance cover that?
  22. Owner decides they want something after checking out.
  23. The owner said they were going to Target.
  24. When can I pick my pet up, no pick up time was given
  25. My pet doesn't go outside so he can't have fleas.
  26. Owner declines all additional surgery items (extractions)
  27. Curbside Client
  28. The owner said they were going to Starbucks
  29. Owner declined everything (like we said they would).
  30. I just need a rabies vaccine but..
  31. I just have a quick question.
  32. The owner left during a priority.
  33. Owner declines all VA things, approves when doctor calls.
  34. Unicorn Client
  35. New pet owner did not bring records with them.
  36. My pet still isn't doing well (declined everything).