Ownerdeclinesreferral.Is thatmy dog(random dogbarking onphone).ClientsaysBordetellawrong.Can I getsometreflexis?No I'm sorry,I did notlisten to thevoicemailOwnercomplainsabout prices(like we canchange them)The ownersaid theyweregoing toStarbucksOwner thoughtthey scheduleda surgeryprocedureonline.30 minslater... Canyou talk tomy wifeabout this?My pet isdying butcan you trimits nails?Ownerpicked uplater thenthey saidthey would.Ownerdeclinedeverything(like we saidthey would).Ownerdoesn't usepreventionthrough thecold season.Doesn't myinsurancecover that?Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp). I just need arabiesvaccine but.. Theowner leftduring apriority.Ownerdeclines alladditionalsurgery items(extractions)Owner decidesthey wantsomething afterchecking out.Owner askswhat wouldyou do?I just havea quickquestion.My dogdoesn’tbite.The ownersaid theywere goingto Target.Just acytopoint...jk it's acomp.When the clienttells the doctora different storyfrom the VA.Ownerscheduledonlineincorrectly.CurbsideClientNew petowner didnot bringrecords withthem.Well maybe Ishould call aregular vet.My pet stillisn't doingwell(declinedeverything).My petdoesn't gooutside sohe can'thave fleas.Do I reallyneed aphysical fora vaccine?Owner declinesall VA things,approves whendoctor calls.When can Ipick my petup, no pickup time wasgivenUnicornClientOwnertrappedassociate onthephone/lobbyOwnerdeclinesreferral.Is thatmy dog(random dogbarking onphone).ClientsaysBordetellawrong.Can I getsometreflexis?No I'm sorry,I did notlisten to thevoicemailOwnercomplainsabout prices(like we canchange them)The ownersaid theyweregoing toStarbucksOwner thoughtthey scheduleda surgeryprocedureonline.30 minslater... Canyou talk tomy wifeabout this?My pet isdying butcan you trimits nails?Ownerpicked uplater thenthey saidthey would.Ownerdeclinedeverything(like we saidthey would).Ownerdoesn't usepreventionthrough thecold season.Doesn't myinsurancecover that?Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp). I just need arabiesvaccine but.. Theowner leftduring apriority.Ownerdeclines alladditionalsurgery items(extractions)Owner decidesthey wantsomething afterchecking out.Owner askswhat wouldyou do?I just havea quickquestion.My dogdoesn’tbite.The ownersaid theywere goingto Target.Just acytopoint...jk it's acomp.When the clienttells the doctora different storyfrom the VA.Ownerscheduledonlineincorrectly.CurbsideClientNew petowner didnot bringrecords withthem.Well maybe Ishould call aregular vet.My pet stillisn't doingwell(declinedeverything).My petdoesn't gooutside sohe can'thave fleas.Do I reallyneed aphysical fora vaccine?Owner declinesall VA things,approves whendoctor calls.When can Ipick my petup, no pickup time wasgivenUnicornClientOwnertrappedassociate onthephone/lobby

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner declines referral.
  2. Is that my dog (random dog barking on phone).
  3. Client says Bordetella wrong.
  4. Can I get some treflexis?
  5. No I'm sorry, I did not listen to the voicemail
  6. Owner complains about prices (like we can change them)
  7. The owner said they were going to Starbucks
  8. Owner thought they scheduled a surgery procedure online.
  9. 30 mins later... Can you talk to my wife about this?
  10. My pet is dying but can you trim its nails?
  11. Owner picked up later then they said they would.
  12. Owner declined everything (like we said they would).
  13. Owner doesn't use prevention through the cold season.
  14. Doesn't my insurance cover that?
  15. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  16. I just need a rabies vaccine but..
  17. The owner left during a priority.
  18. Owner declines all additional surgery items (extractions)
  19. Owner decides they want something after checking out.
  20. Owner asks what would you do?
  21. I just have a quick question.
  22. My dog doesn’t bite.
  23. The owner said they were going to Target.
  24. Just a cytopoint... jk it's a comp.
  25. When the client tells the doctor a different story from the VA.
  26. Owner scheduled online incorrectly.
  27. Curbside Client
  28. New pet owner did not bring records with them.
  29. Well maybe I should call a regular vet.
  30. My pet still isn't doing well (declined everything).
  31. My pet doesn't go outside so he can't have fleas.
  32. Do I really need a physical for a vaccine?
  33. Owner declines all VA things, approves when doctor calls.
  34. When can I pick my pet up, no pick up time was given
  35. Unicorn Client
  36. Owner trapped associate on the phone/lobby