Owner askswhat wouldyou do?New petowner didnot bringrecords withthem.UnicornClientOwner decidesthey wantsomething afterchecking out.I just havea quickquestion.Owner thoughtthey scheduleda surgeryprocedureonline. I just need arabiesvaccine but.. Ownerdeclines alladditionalsurgery items(extractions)ClientsaysBordetellawrong.Just acytopoint...jk it's acomp.Ownercomplainsabout prices(like we canchange them)Doesn't myinsurancecover that?30 minslater... Canyou talk tomy wifeabout this?My dogdoesn’tbite.CurbsideClientWell maybe Ishould call aregular vet.My petdoesn't gooutside sohe can'thave fleas.The ownersaid theywere goingto Target.Ownerdeclinedeverything(like we saidthey would).Ownerdeclinesreferral.Ownertrappedassociate onthephone/lobbyWhen the clienttells the doctora different storyfrom the VA.Ownerdoesn't usepreventionthrough thecold season.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Is thatmy dog(random dogbarking onphone).The ownersaid theyweregoing toStarbucksMy pet isdying butcan you trimits nails?My pet stillisn't doingwell(declinedeverything).Can I getsometreflexis?Theowner leftduring apriority.Ownerpicked uplater thenthey saidthey would.Owner declinesall VA things,approves whendoctor calls.No I'm sorry,I did notlisten to thevoicemailOwnerscheduledonlineincorrectly.When can Ipick my petup, no pickup time wasgivenDo I reallyneed aphysical fora vaccine?Owner askswhat wouldyou do?New petowner didnot bringrecords withthem.UnicornClientOwner decidesthey wantsomething afterchecking out.I just havea quickquestion.Owner thoughtthey scheduleda surgeryprocedureonline. I just need arabiesvaccine but.. Ownerdeclines alladditionalsurgery items(extractions)ClientsaysBordetellawrong.Just acytopoint...jk it's acomp.Ownercomplainsabout prices(like we canchange them)Doesn't myinsurancecover that?30 minslater... Canyou talk tomy wifeabout this?My dogdoesn’tbite.CurbsideClientWell maybe Ishould call aregular vet.My petdoesn't gooutside sohe can'thave fleas.The ownersaid theywere goingto Target.Ownerdeclinedeverything(like we saidthey would).Ownerdeclinesreferral.Ownertrappedassociate onthephone/lobbyWhen the clienttells the doctora different storyfrom the VA.Ownerdoesn't usepreventionthrough thecold season.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Is thatmy dog(random dogbarking onphone).The ownersaid theyweregoing toStarbucksMy pet isdying butcan you trimits nails?My pet stillisn't doingwell(declinedeverything).Can I getsometreflexis?Theowner leftduring apriority.Ownerpicked uplater thenthey saidthey would.Owner declinesall VA things,approves whendoctor calls.No I'm sorry,I did notlisten to thevoicemailOwnerscheduledonlineincorrectly.When can Ipick my petup, no pickup time wasgivenDo I reallyneed aphysical fora vaccine?

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner asks what would you do?
  2. New pet owner did not bring records with them.
  3. Unicorn Client
  4. Owner decides they want something after checking out.
  5. I just have a quick question.
  6. Owner thought they scheduled a surgery procedure online.
  7. I just need a rabies vaccine but..
  8. Owner declines all additional surgery items (extractions)
  9. Client says Bordetella wrong.
  10. Just a cytopoint... jk it's a comp.
  11. Owner complains about prices (like we can change them)
  12. Doesn't my insurance cover that?
  13. 30 mins later... Can you talk to my wife about this?
  14. My dog doesn’t bite.
  15. Curbside Client
  16. Well maybe I should call a regular vet.
  17. My pet doesn't go outside so he can't have fleas.
  18. The owner said they were going to Target.
  19. Owner declined everything (like we said they would).
  20. Owner declines referral.
  21. Owner trapped associate on the phone/lobby
  22. When the client tells the doctor a different story from the VA.
  23. Owner doesn't use prevention through the cold season.
  24. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  25. Is that my dog (random dog barking on phone).
  26. The owner said they were going to Starbucks
  27. My pet is dying but can you trim its nails?
  28. My pet still isn't doing well (declined everything).
  29. Can I get some treflexis?
  30. The owner left during a priority.
  31. Owner picked up later then they said they would.
  32. Owner declines all VA things, approves when doctor calls.
  33. No I'm sorry, I did not listen to the voicemail
  34. Owner scheduled online incorrectly.
  35. When can I pick my pet up, no pick up time was given
  36. Do I really need a physical for a vaccine?