Ownerdeclinesreferral.Ownerdeclinedeverything(like we saidthey would). I just need arabiesvaccine but.. My dogdoesn’tbite.Can I getsometreflexis?Theowner leftduring apriority.My pet stillisn't doingwell(declinedeverything).Ownerdeclines alladditionalsurgery items(extractions)Owner decidesthey wantsomething afterchecking out.Do I reallyneed aphysical fora vaccine?My petdoesn't gooutside sohe can'thave fleas.Doesn't myinsurancecover that?The ownersaid theywere goingto Target.My pet isdying butcan you trimits nails?Well maybe Ishould call aregular vet.Owner declinesall VA things,approves whendoctor calls.Ownerdoesn't usepreventionthrough thecold season.CurbsideClientUnicornClientOwnercomplainsabout prices(like we canchange them)Just acytopoint...jk it's acomp.ClientsaysBordetellawrong.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Ownertrappedassociate onthephone/lobbyI just havea quickquestion.Owner askswhat wouldyou do?Ownerpicked uplater thenthey saidthey would.Owner thoughtthey scheduleda surgeryprocedureonline.No I'm sorry,I did notlisten to thevoicemailNew petowner didnot bringrecords withthem.Is thatmy dog(random dogbarking onphone).Ownerscheduledonlineincorrectly.The ownersaid theyweregoing toStarbucks30 minslater... Canyou talk tomy wifeabout this?When can Ipick my petup, no pickup time wasgivenWhen the clienttells the doctora different storyfrom the VA.Ownerdeclinesreferral.Ownerdeclinedeverything(like we saidthey would). I just need arabiesvaccine but.. My dogdoesn’tbite.Can I getsometreflexis?Theowner leftduring apriority.My pet stillisn't doingwell(declinedeverything).Ownerdeclines alladditionalsurgery items(extractions)Owner decidesthey wantsomething afterchecking out.Do I reallyneed aphysical fora vaccine?My petdoesn't gooutside sohe can'thave fleas.Doesn't myinsurancecover that?The ownersaid theywere goingto Target.My pet isdying butcan you trimits nails?Well maybe Ishould call aregular vet.Owner declinesall VA things,approves whendoctor calls.Ownerdoesn't usepreventionthrough thecold season.CurbsideClientUnicornClientOwnercomplainsabout prices(like we canchange them)Just acytopoint...jk it's acomp.ClientsaysBordetellawrong.Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Ownertrappedassociate onthephone/lobbyI just havea quickquestion.Owner askswhat wouldyou do?Ownerpicked uplater thenthey saidthey would.Owner thoughtthey scheduleda surgeryprocedureonline.No I'm sorry,I did notlisten to thevoicemailNew petowner didnot bringrecords withthem.Is thatmy dog(random dogbarking onphone).Ownerscheduledonlineincorrectly.The ownersaid theyweregoing toStarbucks30 minslater... Canyou talk tomy wifeabout this?When can Ipick my petup, no pickup time wasgivenWhen the clienttells the doctora different storyfrom the VA.

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner declines referral.
  2. Owner declined everything (like we said they would).
  3. I just need a rabies vaccine but..
  4. My dog doesn’t bite.
  5. Can I get some treflexis?
  6. The owner left during a priority.
  7. My pet still isn't doing well (declined everything).
  8. Owner declines all additional surgery items (extractions)
  9. Owner decides they want something after checking out.
  10. Do I really need a physical for a vaccine?
  11. My pet doesn't go outside so he can't have fleas.
  12. Doesn't my insurance cover that?
  13. The owner said they were going to Target.
  14. My pet is dying but can you trim its nails?
  15. Well maybe I should call a regular vet.
  16. Owner declines all VA things, approves when doctor calls.
  17. Owner doesn't use prevention through the cold season.
  18. Curbside Client
  19. Unicorn Client
  20. Owner complains about prices (like we can change them)
  21. Just a cytopoint... jk it's a comp.
  22. Client says Bordetella wrong.
  23. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  24. Owner trapped associate on the phone/lobby
  25. I just have a quick question.
  26. Owner asks what would you do?
  27. Owner picked up later then they said they would.
  28. Owner thought they scheduled a surgery procedure online.
  29. No I'm sorry, I did not listen to the voicemail
  30. New pet owner did not bring records with them.
  31. Is that my dog (random dog barking on phone).
  32. Owner scheduled online incorrectly.
  33. The owner said they were going to Starbucks
  34. 30 mins later... Can you talk to my wife about this?
  35. When can I pick my pet up, no pick up time was given
  36. When the client tells the doctor a different story from the VA.