(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Owner doesn't use
prevention through the
cold season.
My pet is
dying but can you trim its nails?
My pet still isn't doing well (declined everything).
Doesn't my insurance cover that?
Well maybe I should call a regular vet.
Owner decides they want something after checking out.
Owner declines all additional surgery items (extractions)
Can I get some treflexis?
Owner trapped associate on the phone/lobby
30 mins later... Can you talk to my wife about this?
Owner asks
what would you do?
Unicorn Client
When can I pick my pet up, no pick up time was given
Just a cytopoint... jk it's a comp.
Owner declines all VA things, approves when doctor calls.
When the client
tells the doctor
a different story from the VA.
Owner scheduled online incorrectly.
Owner declines referral.
Is that
my dog (random dog barking on phone).
Isn't my dog getting their teeth cleaned today (scheduled for comp).
The owner left during a priority.
Owner thought they scheduled a surgery procedure online.
The owner said they were
going to Starbucks
Owner complains about prices (like we can
change them)
I just need a rabies vaccine but..
The owner said they were going to Target.
Curbside Client
I just have a quick question.
No I'm sorry, I did not listen to the voicemail
Owner declined everything (like we said they would).
