Ownerdeclines alladditionalsurgery items(extractions)Owner thoughtthey scheduleda surgeryprocedureonline.Just acytopoint...jk it's acomp.Ownercomplainsabout prices(like we canchange them)Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Is thatmy dog(random dogbarking onphone).Well maybe Ishould call aregular vet.My pet stillisn't doingwell(declinedeverything).New petowner didnot bringrecords withthem.When the clienttells the doctora different storyfrom the VA.The ownersaid theywere goingto Target.CurbsideClientUnicornClientWhen can Ipick my petup, no pickup time wasgiven I just need arabiesvaccine but.. My dogdoesn’tbite.30 minslater... Canyou talk tomy wifeabout this?Can I getsometreflexis?My petdoesn't gooutside sohe can'thave fleas.Ownerdeclinedeverything(like we saidthey would).Theowner leftduring apriority.Ownerdoesn't usepreventionthrough thecold season.Ownerdeclinesreferral.Do I reallyneed aphysical fora vaccine?My pet isdying butcan you trimits nails?I just havea quickquestion.Ownerpicked uplater thenthey saidthey would.The ownersaid theyweregoing toStarbucksOwner askswhat wouldyou do?Ownerscheduledonlineincorrectly.ClientsaysBordetellawrong.Doesn't myinsurancecover that?Ownertrappedassociate onthephone/lobbyNo I'm sorry,I did notlisten to thevoicemailOwner decidesthey wantsomething afterchecking out.Owner declinesall VA things,approves whendoctor calls.Ownerdeclines alladditionalsurgery items(extractions)Owner thoughtthey scheduleda surgeryprocedureonline.Just acytopoint...jk it's acomp.Ownercomplainsabout prices(like we canchange them)Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Is thatmy dog(random dogbarking onphone).Well maybe Ishould call aregular vet.My pet stillisn't doingwell(declinedeverything).New petowner didnot bringrecords withthem.When the clienttells the doctora different storyfrom the VA.The ownersaid theywere goingto Target.CurbsideClientUnicornClientWhen can Ipick my petup, no pickup time wasgiven I just need arabiesvaccine but.. My dogdoesn’tbite.30 minslater... Canyou talk tomy wifeabout this?Can I getsometreflexis?My petdoesn't gooutside sohe can'thave fleas.Ownerdeclinedeverything(like we saidthey would).Theowner leftduring apriority.Ownerdoesn't usepreventionthrough thecold season.Ownerdeclinesreferral.Do I reallyneed aphysical fora vaccine?My pet isdying butcan you trimits nails?I just havea quickquestion.Ownerpicked uplater thenthey saidthey would.The ownersaid theyweregoing toStarbucksOwner askswhat wouldyou do?Ownerscheduledonlineincorrectly.ClientsaysBordetellawrong.Doesn't myinsurancecover that?Ownertrappedassociate onthephone/lobbyNo I'm sorry,I did notlisten to thevoicemailOwner decidesthey wantsomething afterchecking out.Owner declinesall VA things,approves whendoctor calls.

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. Owner declines all additional surgery items (extractions)
  2. Owner thought they scheduled a surgery procedure online.
  3. Just a cytopoint... jk it's a comp.
  4. Owner complains about prices (like we can change them)
  5. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  6. Is that my dog (random dog barking on phone).
  7. Well maybe I should call a regular vet.
  8. My pet still isn't doing well (declined everything).
  9. New pet owner did not bring records with them.
  10. When the client tells the doctor a different story from the VA.
  11. The owner said they were going to Target.
  12. Curbside Client
  13. Unicorn Client
  14. When can I pick my pet up, no pick up time was given
  15. I just need a rabies vaccine but..
  16. My dog doesn’t bite.
  17. 30 mins later... Can you talk to my wife about this?
  18. Can I get some treflexis?
  19. My pet doesn't go outside so he can't have fleas.
  20. Owner declined everything (like we said they would).
  21. The owner left during a priority.
  22. Owner doesn't use prevention through the cold season.
  23. Owner declines referral.
  24. Do I really need a physical for a vaccine?
  25. My pet is dying but can you trim its nails?
  26. I just have a quick question.
  27. Owner picked up later then they said they would.
  28. The owner said they were going to Starbucks
  29. Owner asks what would you do?
  30. Owner scheduled online incorrectly.
  31. Client says Bordetella wrong.
  32. Doesn't my insurance cover that?
  33. Owner trapped associate on the phone/lobby
  34. No I'm sorry, I did not listen to the voicemail
  35. Owner decides they want something after checking out.
  36. Owner declines all VA things, approves when doctor calls.