Ownerdoesn't usepreventionthrough thecold season.Owner askswhat wouldyou do?No I'm sorry,I did notlisten to thevoicemailMy dogdoesn’tbite.Ownertrappedassociate onthephone/lobbyIs thatmy dog(random dogbarking onphone).Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Owner declinesall VA things,approves whendoctor calls.The ownersaid theywere goingto Target.I just havea quickquestion.Ownerdeclines alladditionalsurgery items(extractions)When can Ipick my petup, no pickup time wasgivenOwner decidesthey wantsomething afterchecking out.Doesn't myinsurancecover that?Ownercomplainsabout prices(like we canchange them)My petdoesn't gooutside sohe can'thave fleas.CurbsideClientOwnerscheduledonlineincorrectly.When the clienttells the doctora different storyfrom the VA.Theowner leftduring apriority.Ownerdeclinedeverything(like we saidthey would).My pet stillisn't doingwell(declinedeverything).Ownerdeclinesreferral.Well maybe Ishould call aregular vet.30 minslater... Canyou talk tomy wifeabout this?New petowner didnot bringrecords withthem.Do I reallyneed aphysical fora vaccine?Can I getsometreflexis? I just need arabiesvaccine but.. Owner thoughtthey scheduleda surgeryprocedureonline.Ownerpicked uplater thenthey saidthey would.My pet isdying butcan you trimits nails?Just acytopoint...jk it's acomp.UnicornClientThe ownersaid theyweregoing toStarbucksClientsaysBordetellawrong.Ownerdoesn't usepreventionthrough thecold season.Owner askswhat wouldyou do?No I'm sorry,I did notlisten to thevoicemailMy dogdoesn’tbite.Ownertrappedassociate onthephone/lobbyIs thatmy dog(random dogbarking onphone).Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).Owner declinesall VA things,approves whendoctor calls.The ownersaid theywere goingto Target.I just havea quickquestion.Ownerdeclines alladditionalsurgery items(extractions)When can Ipick my petup, no pickup time wasgivenOwner decidesthey wantsomething afterchecking out.Doesn't myinsurancecover that?Ownercomplainsabout prices(like we canchange them)My petdoesn't gooutside sohe can'thave fleas.CurbsideClientOwnerscheduledonlineincorrectly.When the clienttells the doctora different storyfrom the VA.Theowner leftduring apriority.Ownerdeclinedeverything(like we saidthey would).My pet stillisn't doingwell(declinedeverything).Ownerdeclinesreferral.Well maybe Ishould call aregular vet.30 minslater... Canyou talk tomy wifeabout this?New petowner didnot bringrecords withthem.Do I reallyneed aphysical fora vaccine?Can I getsometreflexis? I just need arabiesvaccine but.. Owner thoughtthey scheduleda surgeryprocedureonline.Ownerpicked uplater thenthey saidthey would.My pet isdying butcan you trimits nails?Just acytopoint...jk it's acomp.UnicornClientThe ownersaid theyweregoing toStarbucksClientsaysBordetellawrong.

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner doesn't use prevention through the cold season.
  2. Owner asks what would you do?
  3. No I'm sorry, I did not listen to the voicemail
  4. My dog doesn’t bite.
  5. Owner trapped associate on the phone/lobby
  6. Is that my dog (random dog barking on phone).
  7. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  8. Owner declines all VA things, approves when doctor calls.
  9. The owner said they were going to Target.
  10. I just have a quick question.
  11. Owner declines all additional surgery items (extractions)
  12. When can I pick my pet up, no pick up time was given
  13. Owner decides they want something after checking out.
  14. Doesn't my insurance cover that?
  15. Owner complains about prices (like we can change them)
  16. My pet doesn't go outside so he can't have fleas.
  17. Curbside Client
  18. Owner scheduled online incorrectly.
  19. When the client tells the doctor a different story from the VA.
  20. The owner left during a priority.
  21. Owner declined everything (like we said they would).
  22. My pet still isn't doing well (declined everything).
  23. Owner declines referral.
  24. Well maybe I should call a regular vet.
  25. 30 mins later... Can you talk to my wife about this?
  26. New pet owner did not bring records with them.
  27. Do I really need a physical for a vaccine?
  28. Can I get some treflexis?
  29. I just need a rabies vaccine but..
  30. Owner thought they scheduled a surgery procedure online.
  31. Owner picked up later then they said they would.
  32. My pet is dying but can you trim its nails?
  33. Just a cytopoint... jk it's a comp.
  34. Unicorn Client
  35. The owner said they were going to Starbucks
  36. Client says Bordetella wrong.