My pet isdying butcan you trimits nails?I just havea quickquestion.ClientsaysBordetellawrong.Ownerdeclines alladditionalsurgery items(extractions)My pet stillisn't doingwell(declinedeverything).Can I getsometreflexis?Owner decidesthey wantsomething afterchecking out.My dogdoesn’tbite.When the clienttells the doctora different storyfrom the VA.No I'm sorry,I did notlisten to thevoicemailOwnerdeclinesreferral.My petdoesn't gooutside sohe can'thave fleas.New petowner didnot bringrecords withthem.The ownersaid theywere goingto Target.Ownercomplainsabout prices(like we canchange them)CurbsideClientJust acytopoint...jk it's acomp.30 minslater... Canyou talk tomy wifeabout this?Ownerscheduledonlineincorrectly.When can Ipick my petup, no pickup time wasgivenDo I reallyneed aphysical fora vaccine? I just need arabiesvaccine but.. Owner declinesall VA things,approves whendoctor calls.Ownertrappedassociate onthephone/lobbyIsn't my doggetting theirteeth cleanedtoday(scheduled forcomp).The ownersaid theyweregoing toStarbucksOwner thoughtthey scheduleda surgeryprocedureonline.Well maybe Ishould call aregular vet.Ownerdeclinedeverything(like we saidthey would).Ownerdoesn't usepreventionthrough thecold season.Owner askswhat wouldyou do?Doesn't myinsurancecover that?Is thatmy dog(random dogbarking onphone).UnicornClientTheowner leftduring apriority.Ownerpicked uplater thenthey saidthey would.My pet isdying butcan you trimits nails?I just havea quickquestion.ClientsaysBordetellawrong.Ownerdeclines alladditionalsurgery items(extractions)My pet stillisn't doingwell(declinedeverything).Can I getsometreflexis?Owner decidesthey wantsomething afterchecking out.My dogdoesn’tbite.When the clienttells the doctora different storyfrom the VA.No I'm sorry,I did notlisten to thevoicemailOwnerdeclinesreferral.My petdoesn't gooutside sohe can'thave fleas.New petowner didnot bringrecords withthem.The ownersaid theywere goingto Target.Ownercomplainsabout prices(like we canchange them)CurbsideClientJust acytopoint...jk it's acomp.30 minslater... Canyou talk tomy wifeabout this?Ownerscheduledonlineincorrectly.When can Ipick my petup, no pickup time wasgivenDo I reallyneed aphysical fora vaccine? I just need arabiesvaccine but.. Owner declinesall VA things,approves whendoctor calls.Ownertrappedassociate onthephone/lobbyIsn't my doggetting theirteeth cleanedtoday(scheduled forcomp).The ownersaid theyweregoing toStarbucksOwner thoughtthey scheduleda surgeryprocedureonline.Well maybe Ishould call aregular vet.Ownerdeclinedeverything(like we saidthey would).Ownerdoesn't usepreventionthrough thecold season.Owner askswhat wouldyou do?Doesn't myinsurancecover that?Is thatmy dog(random dogbarking onphone).UnicornClientTheowner leftduring apriority.Ownerpicked uplater thenthey saidthey would.

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My pet is dying but can you trim its nails?
  2. I just have a quick question.
  3. Client says Bordetella wrong.
  4. Owner declines all additional surgery items (extractions)
  5. My pet still isn't doing well (declined everything).
  6. Can I get some treflexis?
  7. Owner decides they want something after checking out.
  8. My dog doesn’t bite.
  9. When the client tells the doctor a different story from the VA.
  10. No I'm sorry, I did not listen to the voicemail
  11. Owner declines referral.
  12. My pet doesn't go outside so he can't have fleas.
  13. New pet owner did not bring records with them.
  14. The owner said they were going to Target.
  15. Owner complains about prices (like we can change them)
  16. Curbside Client
  17. Just a cytopoint... jk it's a comp.
  18. 30 mins later... Can you talk to my wife about this?
  19. Owner scheduled online incorrectly.
  20. When can I pick my pet up, no pick up time was given
  21. Do I really need a physical for a vaccine?
  22. I just need a rabies vaccine but..
  23. Owner declines all VA things, approves when doctor calls.
  24. Owner trapped associate on the phone/lobby
  25. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  26. The owner said they were going to Starbucks
  27. Owner thought they scheduled a surgery procedure online.
  28. Well maybe I should call a regular vet.
  29. Owner declined everything (like we said they would).
  30. Owner doesn't use prevention through the cold season.
  31. Owner asks what would you do?
  32. Doesn't my insurance cover that?
  33. Is that my dog (random dog barking on phone).
  34. Unicorn Client
  35. The owner left during a priority.
  36. Owner picked up later then they said they would.