I just need arabiesvaccine but.. I just havea quickquestion.Ownercomplainsabout prices(like we canchange them)Can I getsometreflexis?My dogdoesn’tbite.No I'm sorry,I did notlisten to thevoicemailCurbsideClientOwnerscheduledonlineincorrectly.Owner askswhat wouldyou do?Theowner leftduring apriority.The ownersaid theywere goingto Target.My pet stillisn't doingwell(declinedeverything).Ownerdeclines alladditionalsurgery items(extractions)Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).The ownersaid theyweregoing toStarbucksMy petdoesn't gooutside sohe can'thave fleas.UnicornClientNew petowner didnot bringrecords withthem.Ownerdoesn't usepreventionthrough thecold season.Just acytopoint...jk it's acomp.When can Ipick my petup, no pickup time wasgivenOwnerdeclinedeverything(like we saidthey would).Owner thoughtthey scheduleda surgeryprocedureonline.My pet isdying butcan you trimits nails?Do I reallyneed aphysical fora vaccine?Ownerpicked uplater thenthey saidthey would.30 minslater... Canyou talk tomy wifeabout this?Ownertrappedassociate onthephone/lobbyIs thatmy dog(random dogbarking onphone).ClientsaysBordetellawrong.Ownerdeclinesreferral.Well maybe Ishould call aregular vet.Doesn't myinsurancecover that?Owner declinesall VA things,approves whendoctor calls.When the clienttells the doctora different storyfrom the VA.Owner decidesthey wantsomething afterchecking out. I just need arabiesvaccine but.. I just havea quickquestion.Ownercomplainsabout prices(like we canchange them)Can I getsometreflexis?My dogdoesn’tbite.No I'm sorry,I did notlisten to thevoicemailCurbsideClientOwnerscheduledonlineincorrectly.Owner askswhat wouldyou do?Theowner leftduring apriority.The ownersaid theywere goingto Target.My pet stillisn't doingwell(declinedeverything).Ownerdeclines alladditionalsurgery items(extractions)Isn't my doggetting theirteeth cleanedtoday(scheduled forcomp).The ownersaid theyweregoing toStarbucksMy petdoesn't gooutside sohe can'thave fleas.UnicornClientNew petowner didnot bringrecords withthem.Ownerdoesn't usepreventionthrough thecold season.Just acytopoint...jk it's acomp.When can Ipick my petup, no pickup time wasgivenOwnerdeclinedeverything(like we saidthey would).Owner thoughtthey scheduleda surgeryprocedureonline.My pet isdying butcan you trimits nails?Do I reallyneed aphysical fora vaccine?Ownerpicked uplater thenthey saidthey would.30 minslater... Canyou talk tomy wifeabout this?Ownertrappedassociate onthephone/lobbyIs thatmy dog(random dogbarking onphone).ClientsaysBordetellawrong.Ownerdeclinesreferral.Well maybe Ishould call aregular vet.Doesn't myinsurancecover that?Owner declinesall VA things,approves whendoctor calls.When the clienttells the doctora different storyfrom the VA.Owner decidesthey wantsomething afterchecking out.

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I just need a rabies vaccine but..
  2. I just have a quick question.
  3. Owner complains about prices (like we can change them)
  4. Can I get some treflexis?
  5. My dog doesn’t bite.
  6. No I'm sorry, I did not listen to the voicemail
  7. Curbside Client
  8. Owner scheduled online incorrectly.
  9. Owner asks what would you do?
  10. The owner left during a priority.
  11. The owner said they were going to Target.
  12. My pet still isn't doing well (declined everything).
  13. Owner declines all additional surgery items (extractions)
  14. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  15. The owner said they were going to Starbucks
  16. My pet doesn't go outside so he can't have fleas.
  17. Unicorn Client
  18. New pet owner did not bring records with them.
  19. Owner doesn't use prevention through the cold season.
  20. Just a cytopoint... jk it's a comp.
  21. When can I pick my pet up, no pick up time was given
  22. Owner declined everything (like we said they would).
  23. Owner thought they scheduled a surgery procedure online.
  24. My pet is dying but can you trim its nails?
  25. Do I really need a physical for a vaccine?
  26. Owner picked up later then they said they would.
  27. 30 mins later... Can you talk to my wife about this?
  28. Owner trapped associate on the phone/lobby
  29. Is that my dog (random dog barking on phone).
  30. Client says Bordetella wrong.
  31. Owner declines referral.
  32. Well maybe I should call a regular vet.
  33. Doesn't my insurance cover that?
  34. Owner declines all VA things, approves when doctor calls.
  35. When the client tells the doctor a different story from the VA.
  36. Owner decides they want something after checking out.