Owner decidesthey wantsomething afterchecking out.When can Ipick my petup, no pickup time wasgivenOwnerscheduledonlineincorrectly.When the clienttells the doctora different storyfrom the VA.Ownerdeclinedeverything(like we saidthey would).Just acytopoint...jk it's acomp.Ownerdeclinesreferral.Owner declinesall VA things,approves whendoctor calls.Is thatmy dog(random dogbarking onphone).No I'm sorry,I did notlisten to thevoicemailOwnertrappedassociate onthephone/lobbyThe ownersaid theywere goingto Target.Do I reallyneed aphysical fora vaccine?Ownerdeclines alladditionalsurgery items(extractions)Owner thoughtthey scheduleda surgeryprocedureonline.CurbsideClientOwner askswhat wouldyou do?Can I getsometreflexis?UnicornClientClientsaysBordetellawrong.Theowner leftduring apriority.New petowner didnot bringrecords withthem.30 minslater... Canyou talk tomy wifeabout this?My pet isdying butcan you trimits nails?Ownerdoesn't usepreventionthrough thecold season.The ownersaid theyweregoing toStarbucksIsn't my doggetting theirteeth cleanedtoday(scheduled forcomp). I just need arabiesvaccine but.. Well maybe Ishould call aregular vet.Doesn't myinsurancecover that?My pet stillisn't doingwell(declinedeverything).My dogdoesn’tbite.Ownerpicked uplater thenthey saidthey would.I just havea quickquestion.Ownercomplainsabout prices(like we canchange them)My petdoesn't gooutside sohe can'thave fleas.Owner decidesthey wantsomething afterchecking out.When can Ipick my petup, no pickup time wasgivenOwnerscheduledonlineincorrectly.When the clienttells the doctora different storyfrom the VA.Ownerdeclinedeverything(like we saidthey would).Just acytopoint...jk it's acomp.Ownerdeclinesreferral.Owner declinesall VA things,approves whendoctor calls.Is thatmy dog(random dogbarking onphone).No I'm sorry,I did notlisten to thevoicemailOwnertrappedassociate onthephone/lobbyThe ownersaid theywere goingto Target.Do I reallyneed aphysical fora vaccine?Ownerdeclines alladditionalsurgery items(extractions)Owner thoughtthey scheduleda surgeryprocedureonline.CurbsideClientOwner askswhat wouldyou do?Can I getsometreflexis?UnicornClientClientsaysBordetellawrong.Theowner leftduring apriority.New petowner didnot bringrecords withthem.30 minslater... Canyou talk tomy wifeabout this?My pet isdying butcan you trimits nails?Ownerdoesn't usepreventionthrough thecold season.The ownersaid theyweregoing toStarbucksIsn't my doggetting theirteeth cleanedtoday(scheduled forcomp). I just need arabiesvaccine but.. Well maybe Ishould call aregular vet.Doesn't myinsurancecover that?My pet stillisn't doingwell(declinedeverything).My dogdoesn’tbite.Ownerpicked uplater thenthey saidthey would.I just havea quickquestion.Ownercomplainsabout prices(like we canchange them)My petdoesn't gooutside sohe can'thave fleas.

Client Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner decides they want something after checking out.
  2. When can I pick my pet up, no pick up time was given
  3. Owner scheduled online incorrectly.
  4. When the client tells the doctor a different story from the VA.
  5. Owner declined everything (like we said they would).
  6. Just a cytopoint... jk it's a comp.
  7. Owner declines referral.
  8. Owner declines all VA things, approves when doctor calls.
  9. Is that my dog (random dog barking on phone).
  10. No I'm sorry, I did not listen to the voicemail
  11. Owner trapped associate on the phone/lobby
  12. The owner said they were going to Target.
  13. Do I really need a physical for a vaccine?
  14. Owner declines all additional surgery items (extractions)
  15. Owner thought they scheduled a surgery procedure online.
  16. Curbside Client
  17. Owner asks what would you do?
  18. Can I get some treflexis?
  19. Unicorn Client
  20. Client says Bordetella wrong.
  21. The owner left during a priority.
  22. New pet owner did not bring records with them.
  23. 30 mins later... Can you talk to my wife about this?
  24. My pet is dying but can you trim its nails?
  25. Owner doesn't use prevention through the cold season.
  26. The owner said they were going to Starbucks
  27. Isn't my dog getting their teeth cleaned today (scheduled for comp).
  28. I just need a rabies vaccine but..
  29. Well maybe I should call a regular vet.
  30. Doesn't my insurance cover that?
  31. My pet still isn't doing well (declined everything).
  32. My dog doesn’t bite.
  33. Owner picked up later then they said they would.
  34. I just have a quick question.
  35. Owner complains about prices (like we can change them)
  36. My pet doesn't go outside so he can't have fleas.