Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. PICK UP A CASE WITH MORE THAN 1 TRANSACTION
2. YOU HAVE TO TRANSFER CALLER
3. CALLERS NAME STARTS WITH A 'G'
4. DO A COMPLETION CALL WITHIN 2 HOURS OF SERVICE GIVEN
5. CALLER SAYS "THEY'LL KNOW WHAT IT'S REGARDING"
6. STREET NAME THAT STARTS WITH D
7. CALLERS NAME STARTS WITH 'B'
8. YOU REACH CUSTOMERS VOICEMAIL
9. PICK UP A CASE AND SALES HAVE MISSING INFORMATION
10. CHORUS PUT AN ORDER INTO INVESTIGATION REQUIRED
11. RECEIVE CALL FROM NORTHPOWER
12. PICK UP A CASE WHERE MODEM DELIVERY ADDRESS IS DIFFERENT TO SERVICE
13. CUSTOMER WANTS AN INSTALL QUOTE
14. EMAIL ENABLE BECAUSE THEIR NOTES ARE GIBBERISH
15. CALLER CAN'T REMEMBER THEIR FIMS NAME
16. CALLER DOESN'T HAVE REFERENCE NUMBER HANDY
17. CONFIRM SPELLING OF STREET NAME
18. RECEIVE A TRANSFERRED CALL
19. CALLER SAYS THEY'LL CALL BACK
20. PICK UP A CASE WITH NO SFA
21. CALLER SAYS "I GOT A CALL FROM THIS NUMBER...."
22. ROBOT/GHOST CALL
23. PHONE NUMBER STARTS WITH 2 - EXCLUDING AREA CODE
24. CALLERS NAME STARTS WITH 'M'