Patient callsto check onRefill Requestwithin 2 hoursof original call"Can youhop onSpanishLine?""That's thesoonest?!"Calldrops"Whycan't I justtalk to mydoctor?""That'stoo muchlogic!"ModernaVaccineQuestionReschedulefor anagent not inGet a holdofCPAR/CAon first tryPut wrongpassword inCMS andhave to restartcomputerMariaBabouMammoErrorEmail"Why do youneed thatinformation?"Caller hasno order forCovid testbut wants atest"AllHandson Deck"Ortho thatdoes not seeBody Part butlinks to saidBody PartGet anEndo/RheumoConsult within1 monthVendorCall"You havegot to bekiddingme!"AgentoverridesSessionLimitIncorrectRoutingErrorInterpreterCallClinicreports aNon-ErrorGetcussedatLetterkennyGifPatientDeclinesTriagePatient callsto check onRefill Requestwithin 2 hoursof original call"Can youhop onSpanishLine?""That's thesoonest?!"Calldrops"Whycan't I justtalk to mydoctor?""That'stoo muchlogic!"ModernaVaccineQuestionReschedulefor anagent not inGet a holdofCPAR/CAon first tryPut wrongpassword inCMS andhave to restartcomputerMariaBabouMammoErrorEmail"Why do youneed thatinformation?"Caller hasno order forCovid testbut wants atest"AllHandson Deck"Ortho thatdoes not seeBody Part butlinks to saidBody PartGet anEndo/RheumoConsult within1 monthVendorCall"You havegot to bekiddingme!"AgentoverridesSessionLimitIncorrectRoutingErrorInterpreterCallClinicreports aNon-ErrorGetcussedatLetterkennyGifPatientDeclinesTriage

Lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient calls to check on Refill Request within 2 hours of original call
  2. "Can you hop on Spanish Line?"
  3. "That's the soonest?!"
  4. Call drops
  5. "Why can't I just talk to my doctor?"
  6. "That's too much logic!"
  7. Moderna Vaccine Question
  8. Reschedule for an agent not in
  9. Get a hold of CPAR/CA on first try
  10. Put wrong password in CMS and have to restart computer
  11. Maria Babou Mammo Error Email
  12. "Why do you need that information?"
  13. Caller has no order for Covid test but wants a test
  14. "All Hands on Deck"
  15. Ortho that does not see Body Part but links to said Body Part
  16. Get an Endo/Rheumo Consult within 1 month
  17. Vendor Call
  18. "You have got to be kidding me!"
  19. Agent overrides Session Limit
  20. Incorrect Routing Error
  21. Interpreter Call
  22. Clinic reports a Non-Error
  23. Get cussed at
  24. Letterkenny Gif
  25. Patient Declines Triage