Congratulationson your newhome!You’rewelcomeIcompletelyunderstandHave agreat restof yourdayI’m goingto takecare of thisfor youI apologizeyou’ve hada poorexperienceIs thereanythingelse I canhelp youwith?ExcellentAbsolutelyWONDERFULNo worries,we are goingto fix this.Thank you forsharing.Yourfeedback isvaluable.Thank youfor yourpatience inthis matterFantastic.I’m glad tobe ofhelp.I understandhowfrustratingthis can beI would behappy tohelp/assistyou.We aregoing tomakethings rightI understandwhy youwould feelthat wayI completelyunderstandhow you feelSure,NoProblemThanks forbringing theissue to ourattentionThankyou forcallingGreatI will takeresponsibilitytil we get aresolutionCongratulationson your newhome!You’rewelcomeIcompletelyunderstandHave agreat restof yourdayI’m goingto takecare of thisfor youI apologizeyou’ve hada poorexperienceIs thereanythingelse I canhelp youwith?ExcellentAbsolutelyWONDERFULNo worries,we are goingto fix this.Thank you forsharing.Yourfeedback isvaluable.Thank youfor yourpatience inthis matterFantastic.I’m glad tobe ofhelp.I understandhowfrustratingthis can beI would behappy tohelp/assistyou.We aregoing tomakethings rightI understandwhy youwould feelthat wayI completelyunderstandhow you feelSure,NoProblemThanks forbringing theissue to ourattentionThankyou forcallingGreatI will takeresponsibilitytil we get aresolution

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Congratulations on your new home!
  2. You’re welcome
  3. I completely understand
  4. Have a great rest of your day
  5. I’m going to take care of this for you
  6. I apologize you’ve had a poor experience
  7. Is there anything else I can help you with?
  8. Excellent
  9. Absolutely
  10. WONDERFUL
  11. No worries, we are going to fix this.
  12. Thank you for sharing. Your feedback is valuable.
  13. Thank you for your patience in this matter
  14. Fantastic. I’m glad to be of help.
  15. I understand how frustrating this can be
  16. I would be happy to help/assist you.
  17. We are going to make things right
  18. I understand why you would feel that way
  19. I completely understand how you feel
  20. Sure, No Problem
  21. Thanks for bringing the issue to our attention
  22. Thank you for calling
  23. Great
  24. I will take responsibility til we get a resolution