I completelyunderstandhow you feelWe aregoing tomakethings rightI apologizeyou’ve hada poorexperienceIcompletelyunderstandThank youfor yourpatience inthis matterGreatI understandhowfrustratingthis can beFantastic.I’m glad tobe ofhelp.ExcellentThank you forsharing.Yourfeedback isvaluable.Thankyou forcallingAbsolutelyI’m goingto takecare of thisfor youThanks forbringing theissue to ourattentionHave agreat restof yourdayIs thereanythingelse I canhelp youwith?No worries,we are goingto fix this.I would behappy tohelp/assistyou.Congratulationson your newhome!I will takeresponsibilitytil we get aresolutionYou’rewelcomeSure,NoProblemWONDERFULI understandwhy youwould feelthat wayI completelyunderstandhow you feelWe aregoing tomakethings rightI apologizeyou’ve hada poorexperienceIcompletelyunderstandThank youfor yourpatience inthis matterGreatI understandhowfrustratingthis can beFantastic.I’m glad tobe ofhelp.ExcellentThank you forsharing.Yourfeedback isvaluable.Thankyou forcallingAbsolutelyI’m goingto takecare of thisfor youThanks forbringing theissue to ourattentionHave agreat restof yourdayIs thereanythingelse I canhelp youwith?No worries,we are goingto fix this.I would behappy tohelp/assistyou.Congratulationson your newhome!I will takeresponsibilitytil we get aresolutionYou’rewelcomeSure,NoProblemWONDERFULI understandwhy youwould feelthat way

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I completely understand how you feel
  2. We are going to make things right
  3. I apologize you’ve had a poor experience
  4. I completely understand
  5. Thank you for your patience in this matter
  6. Great
  7. I understand how frustrating this can be
  8. Fantastic. I’m glad to be of help.
  9. Excellent
  10. Thank you for sharing. Your feedback is valuable.
  11. Thank you for calling
  12. Absolutely
  13. I’m going to take care of this for you
  14. Thanks for bringing the issue to our attention
  15. Have a great rest of your day
  16. Is there anything else I can help you with?
  17. No worries, we are going to fix this.
  18. I would be happy to help/assist you.
  19. Congratulations on your new home!
  20. I will take responsibility til we get a resolution
  21. You’re welcome
  22. Sure, No Problem
  23. WONDERFUL
  24. I understand why you would feel that way