Thank youfor yourpatience inthis matterSure,NoProblemGreatCongratulationson your newhome!I apologizeyou’ve hada poorexperienceI understandhowfrustratingthis can beI will takeresponsibilitytil we get aresolutionYou’rewelcomeWONDERFULIs thereanythingelse I canhelp youwith?I’m goingto takecare of thisfor youI would behappy tohelp/assistyou.No worries,we are goingto fix this.Thank you forsharing.Yourfeedback isvaluable.Thankyou forcallingAbsolutelyFantastic.I’m glad tobe ofhelp.I understandwhy youwould feelthat wayI completelyunderstandhow you feelExcellentHave agreat restof yourdayThanks forbringing theissue to ourattentionIcompletelyunderstandWe aregoing tomakethings rightThank youfor yourpatience inthis matterSure,NoProblemGreatCongratulationson your newhome!I apologizeyou’ve hada poorexperienceI understandhowfrustratingthis can beI will takeresponsibilitytil we get aresolutionYou’rewelcomeWONDERFULIs thereanythingelse I canhelp youwith?I’m goingto takecare of thisfor youI would behappy tohelp/assistyou.No worries,we are goingto fix this.Thank you forsharing.Yourfeedback isvaluable.Thankyou forcallingAbsolutelyFantastic.I’m glad tobe ofhelp.I understandwhy youwould feelthat wayI completelyunderstandhow you feelExcellentHave agreat restof yourdayThanks forbringing theissue to ourattentionIcompletelyunderstandWe aregoing tomakethings right

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for your patience in this matter
  2. Sure, No Problem
  3. Great
  4. Congratulations on your new home!
  5. I apologize you’ve had a poor experience
  6. I understand how frustrating this can be
  7. I will take responsibility til we get a resolution
  8. You’re welcome
  9. WONDERFUL
  10. Is there anything else I can help you with?
  11. I’m going to take care of this for you
  12. I would be happy to help/assist you.
  13. No worries, we are going to fix this.
  14. Thank you for sharing. Your feedback is valuable.
  15. Thank you for calling
  16. Absolutely
  17. Fantastic. I’m glad to be of help.
  18. I understand why you would feel that way
  19. I completely understand how you feel
  20. Excellent
  21. Have a great rest of your day
  22. Thanks for bringing the issue to our attention
  23. I completely understand
  24. We are going to make things right