I understandhowfrustratingthis can beExcellentI will takeresponsibilitytil we get aresolutionI completelyunderstandhow you feelNo worries,we are goingto fix this.We aregoing tomakethings rightI understandwhy youwould feelthat wayThank youfor yourpatience inthis matterThankyou forcallingIcompletelyunderstandI apologizeyou’ve hada poorexperienceHave agreat restof yourdayThank you forsharing.Yourfeedback isvaluable.I’m goingto takecare of thisfor youThanks forbringing theissue to ourattentionI would behappy tohelp/assistyou.You’rewelcomeFantastic.I’m glad tobe ofhelp.Congratulationson your newhome!Sure,NoProblemIs thereanythingelse I canhelp youwith?GreatWONDERFULAbsolutelyI understandhowfrustratingthis can beExcellentI will takeresponsibilitytil we get aresolutionI completelyunderstandhow you feelNo worries,we are goingto fix this.We aregoing tomakethings rightI understandwhy youwould feelthat wayThank youfor yourpatience inthis matterThankyou forcallingIcompletelyunderstandI apologizeyou’ve hada poorexperienceHave agreat restof yourdayThank you forsharing.Yourfeedback isvaluable.I’m goingto takecare of thisfor youThanks forbringing theissue to ourattentionI would behappy tohelp/assistyou.You’rewelcomeFantastic.I’m glad tobe ofhelp.Congratulationson your newhome!Sure,NoProblemIs thereanythingelse I canhelp youwith?GreatWONDERFULAbsolutely

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand how frustrating this can be
  2. Excellent
  3. I will take responsibility til we get a resolution
  4. I completely understand how you feel
  5. No worries, we are going to fix this.
  6. We are going to make things right
  7. I understand why you would feel that way
  8. Thank you for your patience in this matter
  9. Thank you for calling
  10. I completely understand
  11. I apologize you’ve had a poor experience
  12. Have a great rest of your day
  13. Thank you for sharing. Your feedback is valuable.
  14. I’m going to take care of this for you
  15. Thanks for bringing the issue to our attention
  16. I would be happy to help/assist you.
  17. You’re welcome
  18. Fantastic. I’m glad to be of help.
  19. Congratulations on your new home!
  20. Sure, No Problem
  21. Is there anything else I can help you with?
  22. Great
  23. WONDERFUL
  24. Absolutely