CalledCustomerby nameAsked aboutsatisfaction withcustomerservice ofcurrent providerConversationwas naturaland customerengagedActivelisteningSet futureappointmentClear goalon whyyou arecallingUsed aLeverKnows whatcustomer'sfuturebusinesslooks likeGainedinformationnot knownObtaineda renewalon the callUncoveredNeedTalkedwith thedecisionmakerAskedabout theneed for all3 productsNotedinformationin CRMFound out whatcustomers likedabout currentservicesDiscoveredthe GapDismissalAsked afollow upquestionContributedto the list ofquestions toaskcustomersAskedfor areferralUnderstoodcustomer'sbudgetprioritiesUncoverednewopportunitiesup soldcustomerChallengescustomeris facingCalledCustomerby nameAsked aboutsatisfaction withcustomerservice ofcurrent providerConversationwas naturaland customerengagedActivelisteningSet futureappointmentClear goalon whyyou arecallingUsed aLeverKnows whatcustomer'sfuturebusinesslooks likeGainedinformationnot knownObtaineda renewalon the callUncoveredNeedTalkedwith thedecisionmakerAskedabout theneed for all3 productsNotedinformationin CRMFound out whatcustomers likedabout currentservicesDiscoveredthe GapDismissalAsked afollow upquestionContributedto the list ofquestions toaskcustomersAskedfor areferralUnderstoodcustomer'sbudgetprioritiesUncoverednewopportunitiesup soldcustomerChallengescustomeris facing

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
O
5
I
6
O
7
B
8
N
9
G
10
N
11
B
12
O
13
B
14
G
15
B
16
G
17
O
18
I
19
B
20
G
21
N
22
I
23
I
24
I
  1. G-Called Customer by name
  2. O-Asked about satisfaction with customer service of current provider
  3. N-Conversation was natural and customer engaged
  4. O-Active listening
  5. I-Set future appointment
  6. O-Clear goal on why you are calling
  7. B-Used a Lever
  8. N-Knows what customer's future business looks like
  9. G-Gained information not known
  10. N-Obtained a renewal on the call
  11. B-Uncovered Need
  12. O-Talked with the decision maker
  13. B-Asked about the need for all 3 products
  14. G-Noted information in CRM
  15. B-Found out what customers liked about current services
  16. G-Discovered the Gap
  17. O-Dismissal
  18. I-Asked a follow up question
  19. B-Contributed to the list of questions to ask customers
  20. G-Asked for a referral
  21. N-Understood customer's budget priorities
  22. I-Uncovered new opportunities
  23. I-up sold customer
  24. I-Challenges customer is facing