Challengescustomeris facingup soldcustomerActivelisteningUsed aLeverAsked aboutsatisfaction withcustomerservice ofcurrent providerConversationwas naturaland customerengagedUncoverednewopportunitiesDismissalTalkedwith thedecisionmakerUnderstoodcustomer'sbudgetprioritiesUncoveredNeedContributedto the list ofquestions toaskcustomersKnows whatcustomer'sfuturebusinesslooks likeAskedfor areferralAskedabout theneed for all3 productsAsked afollow upquestionGainedinformationnot knownNotedinformationin CRMSet futureappointmentCalledCustomerby nameDiscoveredthe GapObtaineda renewalon the callClear goalon whyyou arecallingFound out whatcustomers likedabout currentservicesChallengescustomeris facingup soldcustomerActivelisteningUsed aLeverAsked aboutsatisfaction withcustomerservice ofcurrent providerConversationwas naturaland customerengagedUncoverednewopportunitiesDismissalTalkedwith thedecisionmakerUnderstoodcustomer'sbudgetprioritiesUncoveredNeedContributedto the list ofquestions toaskcustomersKnows whatcustomer'sfuturebusinesslooks likeAskedfor areferralAskedabout theneed for all3 productsAsked afollow upquestionGainedinformationnot knownNotedinformationin CRMSet futureappointmentCalledCustomerby nameDiscoveredthe GapObtaineda renewalon the callClear goalon whyyou arecallingFound out whatcustomers likedabout currentservices

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
B
5
O
6
N
7
I
8
O
9
O
10
N
11
B
12
B
13
N
14
G
15
B
16
I
17
G
18
G
19
I
20
G
21
G
22
N
23
O
24
B
  1. I-Challenges customer is facing
  2. I-up sold customer
  3. O-Active listening
  4. B-Used a Lever
  5. O-Asked about satisfaction with customer service of current provider
  6. N-Conversation was natural and customer engaged
  7. I-Uncovered new opportunities
  8. O-Dismissal
  9. O-Talked with the decision maker
  10. N-Understood customer's budget priorities
  11. B-Uncovered Need
  12. B-Contributed to the list of questions to ask customers
  13. N-Knows what customer's future business looks like
  14. G-Asked for a referral
  15. B-Asked about the need for all 3 products
  16. I-Asked a follow up question
  17. G-Gained information not known
  18. G-Noted information in CRM
  19. I-Set future appointment
  20. G-Called Customer by name
  21. G-Discovered the Gap
  22. N-Obtained a renewal on the call
  23. O-Clear goal on why you are calling
  24. B-Found out what customers liked about current services