Challengescustomeris facingClear goalon whyyou arecallingDiscoveredthe GapKnows whatcustomer'sfuturebusinesslooks likeUncoverednewopportunitiesActivelisteningTalkedwith thedecisionmakerAskedfor areferralup soldcustomerUncoveredNeedAsked aboutsatisfaction withcustomerservice ofcurrent providerConversationwas naturaland customerengagedObtaineda renewalon the callNotedinformationin CRMAsked afollow upquestionCalledCustomerby nameDismissalAskedabout theneed for all3 productsFound out whatcustomers likedabout currentservicesSet futureappointmentContributedto the list ofquestions toaskcustomersUsed aLeverUnderstoodcustomer'sbudgetprioritiesGainedinformationnot knownChallengescustomeris facingClear goalon whyyou arecallingDiscoveredthe GapKnows whatcustomer'sfuturebusinesslooks likeUncoverednewopportunitiesActivelisteningTalkedwith thedecisionmakerAskedfor areferralup soldcustomerUncoveredNeedAsked aboutsatisfaction withcustomerservice ofcurrent providerConversationwas naturaland customerengagedObtaineda renewalon the callNotedinformationin CRMAsked afollow upquestionCalledCustomerby nameDismissalAskedabout theneed for all3 productsFound out whatcustomers likedabout currentservicesSet futureappointmentContributedto the list ofquestions toaskcustomersUsed aLeverUnderstoodcustomer'sbudgetprioritiesGainedinformationnot known

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
N
5
I
6
O
7
O
8
G
9
I
10
B
11
O
12
N
13
N
14
G
15
I
16
G
17
O
18
B
19
B
20
I
21
B
22
B
23
N
24
G
  1. I-Challenges customer is facing
  2. O-Clear goal on why you are calling
  3. G-Discovered the Gap
  4. N-Knows what customer's future business looks like
  5. I-Uncovered new opportunities
  6. O-Active listening
  7. O-Talked with the decision maker
  8. G-Asked for a referral
  9. I-up sold customer
  10. B-Uncovered Need
  11. O-Asked about satisfaction with customer service of current provider
  12. N-Conversation was natural and customer engaged
  13. N-Obtained a renewal on the call
  14. G-Noted information in CRM
  15. I-Asked a follow up question
  16. G-Called Customer by name
  17. O-Dismissal
  18. B-Asked about the need for all 3 products
  19. B-Found out what customers liked about current services
  20. I-Set future appointment
  21. B-Contributed to the list of questions to ask customers
  22. B-Used a Lever
  23. N-Understood customer's budget priorities
  24. G-Gained information not known