CalledCustomerby nameAskedabout theneed for all3 productsChallengescustomeris facingUnderstoodcustomer'sbudgetprioritiesUncoveredNeedUncoverednewopportunitiesAskedfor areferralAsked aboutsatisfaction withcustomerservice ofcurrent providerSet futureappointmentObtaineda renewalon the callAsked afollow upquestionup soldcustomerConversationwas naturaland customerengagedFound out whatcustomers likedabout currentservicesClear goalon whyyou arecallingActivelisteningDismissalUsed aLeverNotedinformationin CRMContributedto the list ofquestions toaskcustomersGainedinformationnot knownDiscoveredthe GapKnows whatcustomer'sfuturebusinesslooks likeTalkedwith thedecisionmakerCalledCustomerby nameAskedabout theneed for all3 productsChallengescustomeris facingUnderstoodcustomer'sbudgetprioritiesUncoveredNeedUncoverednewopportunitiesAskedfor areferralAsked aboutsatisfaction withcustomerservice ofcurrent providerSet futureappointmentObtaineda renewalon the callAsked afollow upquestionup soldcustomerConversationwas naturaland customerengagedFound out whatcustomers likedabout currentservicesClear goalon whyyou arecallingActivelisteningDismissalUsed aLeverNotedinformationin CRMContributedto the list ofquestions toaskcustomersGainedinformationnot knownDiscoveredthe GapKnows whatcustomer'sfuturebusinesslooks likeTalkedwith thedecisionmaker

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
N
5
B
6
I
7
G
8
O
9
I
10
N
11
I
12
I
13
N
14
B
15
O
16
O
17
O
18
B
19
G
20
B
21
G
22
G
23
N
24
O
  1. G-Called Customer by name
  2. B-Asked about the need for all 3 products
  3. I-Challenges customer is facing
  4. N-Understood customer's budget priorities
  5. B-Uncovered Need
  6. I-Uncovered new opportunities
  7. G-Asked for a referral
  8. O-Asked about satisfaction with customer service of current provider
  9. I-Set future appointment
  10. N-Obtained a renewal on the call
  11. I-Asked a follow up question
  12. I-up sold customer
  13. N-Conversation was natural and customer engaged
  14. B-Found out what customers liked about current services
  15. O-Clear goal on why you are calling
  16. O-Active listening
  17. O-Dismissal
  18. B-Used a Lever
  19. G-Noted information in CRM
  20. B-Contributed to the list of questions to ask customers
  21. G-Gained information not known
  22. G-Discovered the Gap
  23. N-Knows what customer's future business looks like
  24. O-Talked with the decision maker