Contributedto the list ofquestions toaskcustomersAsked afollow upquestionAsked aboutsatisfaction withcustomerservice ofcurrent providerGainedinformationnot knownObtaineda renewalon the callUnderstoodcustomer'sbudgetprioritiesClear goalon whyyou arecallingActivelisteningSet futureappointmentChallengescustomeris facingDismissalFound out whatcustomers likedabout currentservicesAskedabout theneed for all3 productsKnows whatcustomer'sfuturebusinesslooks likeTalkedwith thedecisionmakerup soldcustomerDiscoveredthe GapCalledCustomerby nameUncoveredNeedConversationwas naturaland customerengagedUsed aLeverNotedinformationin CRMUncoverednewopportunitiesAskedfor areferralContributedto the list ofquestions toaskcustomersAsked afollow upquestionAsked aboutsatisfaction withcustomerservice ofcurrent providerGainedinformationnot knownObtaineda renewalon the callUnderstoodcustomer'sbudgetprioritiesClear goalon whyyou arecallingActivelisteningSet futureappointmentChallengescustomeris facingDismissalFound out whatcustomers likedabout currentservicesAskedabout theneed for all3 productsKnows whatcustomer'sfuturebusinesslooks likeTalkedwith thedecisionmakerup soldcustomerDiscoveredthe GapCalledCustomerby nameUncoveredNeedConversationwas naturaland customerengagedUsed aLeverNotedinformationin CRMUncoverednewopportunitiesAskedfor areferral

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
G
5
N
6
N
7
O
8
O
9
I
10
I
11
O
12
B
13
B
14
N
15
O
16
I
17
G
18
G
19
B
20
N
21
B
22
G
23
I
24
G
  1. B-Contributed to the list of questions to ask customers
  2. I-Asked a follow up question
  3. O-Asked about satisfaction with customer service of current provider
  4. G-Gained information not known
  5. N-Obtained a renewal on the call
  6. N-Understood customer's budget priorities
  7. O-Clear goal on why you are calling
  8. O-Active listening
  9. I-Set future appointment
  10. I-Challenges customer is facing
  11. O-Dismissal
  12. B-Found out what customers liked about current services
  13. B-Asked about the need for all 3 products
  14. N-Knows what customer's future business looks like
  15. O-Talked with the decision maker
  16. I-up sold customer
  17. G-Discovered the Gap
  18. G-Called Customer by name
  19. B-Uncovered Need
  20. N-Conversation was natural and customer engaged
  21. B-Used a Lever
  22. G-Noted information in CRM
  23. I-Uncovered new opportunities
  24. G-Asked for a referral