Notedinformationin CRMUncoveredNeedClear goalon whyyou arecallingConversationwas naturaland customerengagedUsed aLeverContributedto the list ofquestions toaskcustomersActivelisteningAskedabout theneed for all3 productsAskedfor areferralSet futureappointmentKnows whatcustomer'sfuturebusinesslooks likeAsked aboutsatisfaction withcustomerservice ofcurrent providerup soldcustomerObtaineda renewalon the callTalkedwith thedecisionmakerGainedinformationnot knownAsked afollow upquestionUncoverednewopportunitiesChallengescustomeris facingCalledCustomerby nameUnderstoodcustomer'sbudgetprioritiesFound out whatcustomers likedabout currentservicesDismissalDiscoveredthe GapNotedinformationin CRMUncoveredNeedClear goalon whyyou arecallingConversationwas naturaland customerengagedUsed aLeverContributedto the list ofquestions toaskcustomersActivelisteningAskedabout theneed for all3 productsAskedfor areferralSet futureappointmentKnows whatcustomer'sfuturebusinesslooks likeAsked aboutsatisfaction withcustomerservice ofcurrent providerup soldcustomerObtaineda renewalon the callTalkedwith thedecisionmakerGainedinformationnot knownAsked afollow upquestionUncoverednewopportunitiesChallengescustomeris facingCalledCustomerby nameUnderstoodcustomer'sbudgetprioritiesFound out whatcustomers likedabout currentservicesDismissalDiscoveredthe Gap

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
N
5
B
6
B
7
O
8
B
9
G
10
I
11
N
12
O
13
I
14
N
15
O
16
G
17
I
18
I
19
I
20
G
21
N
22
B
23
O
24
G
  1. G-Noted information in CRM
  2. B-Uncovered Need
  3. O-Clear goal on why you are calling
  4. N-Conversation was natural and customer engaged
  5. B-Used a Lever
  6. B-Contributed to the list of questions to ask customers
  7. O-Active listening
  8. B-Asked about the need for all 3 products
  9. G-Asked for a referral
  10. I-Set future appointment
  11. N-Knows what customer's future business looks like
  12. O-Asked about satisfaction with customer service of current provider
  13. I-up sold customer
  14. N-Obtained a renewal on the call
  15. O-Talked with the decision maker
  16. G-Gained information not known
  17. I-Asked a follow up question
  18. I-Uncovered new opportunities
  19. I-Challenges customer is facing
  20. G-Called Customer by name
  21. N-Understood customer's budget priorities
  22. B-Found out what customers liked about current services
  23. O-Dismissal
  24. G-Discovered the Gap