Notedinformationin CRMContributedto the list ofquestions toaskcustomersDismissalUsed aLeverSet futureappointmentUncoveredNeedConversationwas naturaland customerengagedDiscoveredthe GapAsked aboutsatisfaction withcustomerservice ofcurrent providerGainedinformationnot knownChallengescustomeris facingUncoverednewopportunitiesUnderstoodcustomer'sbudgetprioritiesKnows whatcustomer'sfuturebusinesslooks likeActivelisteningAsked afollow upquestionAskedabout theneed for all3 productsObtaineda renewalon the callTalkedwith thedecisionmakerFound out whatcustomers likedabout currentservicesup soldcustomerCalledCustomerby nameAskedfor areferralClear goalon whyyou arecallingNotedinformationin CRMContributedto the list ofquestions toaskcustomersDismissalUsed aLeverSet futureappointmentUncoveredNeedConversationwas naturaland customerengagedDiscoveredthe GapAsked aboutsatisfaction withcustomerservice ofcurrent providerGainedinformationnot knownChallengescustomeris facingUncoverednewopportunitiesUnderstoodcustomer'sbudgetprioritiesKnows whatcustomer'sfuturebusinesslooks likeActivelisteningAsked afollow upquestionAskedabout theneed for all3 productsObtaineda renewalon the callTalkedwith thedecisionmakerFound out whatcustomers likedabout currentservicesup soldcustomerCalledCustomerby nameAskedfor areferralClear goalon whyyou arecalling

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
B
5
I
6
B
7
N
8
G
9
O
10
G
11
I
12
I
13
N
14
N
15
O
16
I
17
B
18
N
19
O
20
B
21
I
22
G
23
G
24
O
  1. G-Noted information in CRM
  2. B-Contributed to the list of questions to ask customers
  3. O-Dismissal
  4. B-Used a Lever
  5. I-Set future appointment
  6. B-Uncovered Need
  7. N-Conversation was natural and customer engaged
  8. G-Discovered the Gap
  9. O-Asked about satisfaction with customer service of current provider
  10. G-Gained information not known
  11. I-Challenges customer is facing
  12. I-Uncovered new opportunities
  13. N-Understood customer's budget priorities
  14. N-Knows what customer's future business looks like
  15. O-Active listening
  16. I-Asked a follow up question
  17. B-Asked about the need for all 3 products
  18. N-Obtained a renewal on the call
  19. O-Talked with the decision maker
  20. B-Found out what customers liked about current services
  21. I-up sold customer
  22. G-Called Customer by name
  23. G-Asked for a referral
  24. O-Clear goal on why you are calling