Understoodcustomer'sbudgetprioritiesKnows whatcustomer'sfuturebusinesslooks likeUncoveredNeedAskedfor areferralChallengescustomeris facingUsed aLeverNotedinformationin CRMTalkedwith thedecisionmakerup soldcustomerActivelisteningFound out whatcustomers likedabout currentservicesContributedto the list ofquestions toaskcustomersCalledCustomerby nameGainedinformationnot knownSet futureappointmentAskedabout theneed for all3 productsDiscoveredthe GapAsked afollow upquestionAsked aboutsatisfaction withcustomerservice ofcurrent providerUncoverednewopportunitiesConversationwas naturaland customerengagedDismissalObtaineda renewalon the callClear goalon whyyou arecallingUnderstoodcustomer'sbudgetprioritiesKnows whatcustomer'sfuturebusinesslooks likeUncoveredNeedAskedfor areferralChallengescustomeris facingUsed aLeverNotedinformationin CRMTalkedwith thedecisionmakerup soldcustomerActivelisteningFound out whatcustomers likedabout currentservicesContributedto the list ofquestions toaskcustomersCalledCustomerby nameGainedinformationnot knownSet futureappointmentAskedabout theneed for all3 productsDiscoveredthe GapAsked afollow upquestionAsked aboutsatisfaction withcustomerservice ofcurrent providerUncoverednewopportunitiesConversationwas naturaland customerengagedDismissalObtaineda renewalon the callClear goalon whyyou arecalling

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
B
4
G
5
I
6
B
7
G
8
O
9
I
10
O
11
B
12
B
13
G
14
G
15
I
16
B
17
G
18
I
19
O
20
I
21
N
22
O
23
N
24
O
  1. N-Understood customer's budget priorities
  2. N-Knows what customer's future business looks like
  3. B-Uncovered Need
  4. G-Asked for a referral
  5. I-Challenges customer is facing
  6. B-Used a Lever
  7. G-Noted information in CRM
  8. O-Talked with the decision maker
  9. I-up sold customer
  10. O-Active listening
  11. B-Found out what customers liked about current services
  12. B-Contributed to the list of questions to ask customers
  13. G-Called Customer by name
  14. G-Gained information not known
  15. I-Set future appointment
  16. B-Asked about the need for all 3 products
  17. G-Discovered the Gap
  18. I-Asked a follow up question
  19. O-Asked about satisfaction with customer service of current provider
  20. I-Uncovered new opportunities
  21. N-Conversation was natural and customer engaged
  22. O-Dismissal
  23. N-Obtained a renewal on the call
  24. O-Clear goal on why you are calling