Clear goalon whyyou arecallingUncoveredNeedFound out whatcustomers likedabout currentservicesKnows whatcustomer'sfuturebusinesslooks likeDismissalAskedabout theneed for all3 productsUnderstoodcustomer'sbudgetprioritiesSet futureappointmentActivelisteningChallengescustomeris facingup soldcustomerTalkedwith thedecisionmakerDiscoveredthe GapUncoverednewopportunitiesAsked aboutsatisfaction withcustomerservice ofcurrent providerCalledCustomerby nameAsked afollow upquestionObtaineda renewalon the callNotedinformationin CRMGainedinformationnot knownUsed aLeverContributedto the list ofquestions toaskcustomersConversationwas naturaland customerengagedAskedfor areferralClear goalon whyyou arecallingUncoveredNeedFound out whatcustomers likedabout currentservicesKnows whatcustomer'sfuturebusinesslooks likeDismissalAskedabout theneed for all3 productsUnderstoodcustomer'sbudgetprioritiesSet futureappointmentActivelisteningChallengescustomeris facingup soldcustomerTalkedwith thedecisionmakerDiscoveredthe GapUncoverednewopportunitiesAsked aboutsatisfaction withcustomerservice ofcurrent providerCalledCustomerby nameAsked afollow upquestionObtaineda renewalon the callNotedinformationin CRMGainedinformationnot knownUsed aLeverContributedto the list ofquestions toaskcustomersConversationwas naturaland customerengagedAskedfor areferral

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
N
5
O
6
B
7
N
8
I
9
O
10
I
11
I
12
O
13
G
14
I
15
O
16
G
17
I
18
N
19
G
20
G
21
B
22
B
23
N
24
G
  1. O-Clear goal on why you are calling
  2. B-Uncovered Need
  3. B-Found out what customers liked about current services
  4. N-Knows what customer's future business looks like
  5. O-Dismissal
  6. B-Asked about the need for all 3 products
  7. N-Understood customer's budget priorities
  8. I-Set future appointment
  9. O-Active listening
  10. I-Challenges customer is facing
  11. I-up sold customer
  12. O-Talked with the decision maker
  13. G-Discovered the Gap
  14. I-Uncovered new opportunities
  15. O-Asked about satisfaction with customer service of current provider
  16. G-Called Customer by name
  17. I-Asked a follow up question
  18. N-Obtained a renewal on the call
  19. G-Noted information in CRM
  20. G-Gained information not known
  21. B-Used a Lever
  22. B-Contributed to the list of questions to ask customers
  23. N-Conversation was natural and customer engaged
  24. G-Asked for a referral