Used aLeverChallengescustomeris facingUncoveredNeedConversationwas naturaland customerengagedSet futureappointmentContributedto the list ofquestions toaskcustomersNotedinformationin CRMObtaineda renewalon the callAsked aboutsatisfaction withcustomerservice ofcurrent providerKnows whatcustomer'sfuturebusinesslooks likeAsked afollow upquestionTalkedwith thedecisionmakerup soldcustomerDiscoveredthe GapUncoverednewopportunitiesUnderstoodcustomer'sbudgetprioritiesDismissalClear goalon whyyou arecallingAskedfor areferralFound out whatcustomers likedabout currentservicesCalledCustomerby nameAskedabout theneed for all3 productsActivelisteningGainedinformationnot knownUsed aLeverChallengescustomeris facingUncoveredNeedConversationwas naturaland customerengagedSet futureappointmentContributedto the list ofquestions toaskcustomersNotedinformationin CRMObtaineda renewalon the callAsked aboutsatisfaction withcustomerservice ofcurrent providerKnows whatcustomer'sfuturebusinesslooks likeAsked afollow upquestionTalkedwith thedecisionmakerup soldcustomerDiscoveredthe GapUncoverednewopportunitiesUnderstoodcustomer'sbudgetprioritiesDismissalClear goalon whyyou arecallingAskedfor areferralFound out whatcustomers likedabout currentservicesCalledCustomerby nameAskedabout theneed for all3 productsActivelisteningGainedinformationnot known

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
N
5
I
6
B
7
G
8
N
9
O
10
N
11
I
12
O
13
I
14
G
15
I
16
N
17
O
18
O
19
G
20
B
21
G
22
B
23
O
24
G
  1. B-Used a Lever
  2. I-Challenges customer is facing
  3. B-Uncovered Need
  4. N-Conversation was natural and customer engaged
  5. I-Set future appointment
  6. B-Contributed to the list of questions to ask customers
  7. G-Noted information in CRM
  8. N-Obtained a renewal on the call
  9. O-Asked about satisfaction with customer service of current provider
  10. N-Knows what customer's future business looks like
  11. I-Asked a follow up question
  12. O-Talked with the decision maker
  13. I-up sold customer
  14. G-Discovered the Gap
  15. I-Uncovered new opportunities
  16. N-Understood customer's budget priorities
  17. O-Dismissal
  18. O-Clear goal on why you are calling
  19. G-Asked for a referral
  20. B-Found out what customers liked about current services
  21. G-Called Customer by name
  22. B-Asked about the need for all 3 products
  23. O-Active listening
  24. G-Gained information not known