Set futureappointmentCalledCustomerby nameAsked afollow upquestionChallengescustomeris facingContributedto the list ofquestions toaskcustomersDiscoveredthe GapUncoveredNeedFound out whatcustomers likedabout currentservicesUnderstoodcustomer'sbudgetprioritiesUsed aLeverAskedfor areferralActivelisteningDismissalAsked aboutsatisfaction withcustomerservice ofcurrent providerKnows whatcustomer'sfuturebusinesslooks likeTalkedwith thedecisionmakerClear goalon whyyou arecallingup soldcustomerAskedabout theneed for all3 productsNotedinformationin CRMGainedinformationnot knownUncoverednewopportunitiesObtaineda renewalon the callConversationwas naturaland customerengagedSet futureappointmentCalledCustomerby nameAsked afollow upquestionChallengescustomeris facingContributedto the list ofquestions toaskcustomersDiscoveredthe GapUncoveredNeedFound out whatcustomers likedabout currentservicesUnderstoodcustomer'sbudgetprioritiesUsed aLeverAskedfor areferralActivelisteningDismissalAsked aboutsatisfaction withcustomerservice ofcurrent providerKnows whatcustomer'sfuturebusinesslooks likeTalkedwith thedecisionmakerClear goalon whyyou arecallingup soldcustomerAskedabout theneed for all3 productsNotedinformationin CRMGainedinformationnot knownUncoverednewopportunitiesObtaineda renewalon the callConversationwas naturaland customerengaged

Sales Bar Hoppers - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
I
5
B
6
G
7
B
8
B
9
N
10
B
11
G
12
O
13
O
14
O
15
N
16
O
17
O
18
I
19
B
20
G
21
G
22
I
23
N
24
N
  1. I-Set future appointment
  2. G-Called Customer by name
  3. I-Asked a follow up question
  4. I-Challenges customer is facing
  5. B-Contributed to the list of questions to ask customers
  6. G-Discovered the Gap
  7. B-Uncovered Need
  8. B-Found out what customers liked about current services
  9. N-Understood customer's budget priorities
  10. B-Used a Lever
  11. G-Asked for a referral
  12. O-Active listening
  13. O-Dismissal
  14. O-Asked about satisfaction with customer service of current provider
  15. N-Knows what customer's future business looks like
  16. O-Talked with the decision maker
  17. O-Clear goal on why you are calling
  18. I-up sold customer
  19. B-Asked about the need for all 3 products
  20. G-Noted information in CRM
  21. G-Gained information not known
  22. I-Uncovered new opportunities
  23. N-Obtained a renewal on the call
  24. N-Conversation was natural and customer engaged