FREE!KUDOSor positiveCSAT5PurchasesloggedcorrectlyComplianceFree50createdrequests30loggedcallsOn-timeeachscheduledday0EscalationsQA:Advanced orhigher indrivingefficiency0Absences4 minutes orunder foraverageACW10claimedemailsQA:Advanced orhigher incustomerexperience25completedtasks50completedrequestsTravel Guidefrom Plazaused in arequest.FREE!KUDOSor positiveCSAT5PurchasesloggedcorrectlyComplianceFree50createdrequests30loggedcallsOn-timeeachscheduledday0EscalationsQA:Advanced orhigher indrivingefficiency0Absences4 minutes orunder foraverageACW10claimedemailsQA:Advanced orhigher incustomerexperience25completedtasks50completedrequestsTravel Guidefrom Plazaused in arequest.

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE!
  2. KUDOS or positive CSAT
  3. 5 Purchases logged correctly
  4. Compliance Free
  5. 50 created requests
  6. 30 logged calls
  7. On-time each scheduled day
  8. 0 Escalations
  9. QA: Advanced or higher in driving efficiency
  10. 0 Absences
  11. 4 minutes or under for average ACW
  12. 10 claimed emails
  13. QA: Advanced or higher in customer experience
  14. 25 completed tasks
  15. 50 completed requests
  16. Travel Guide from Plaza used in a request.