25completedtasks50completedrequests0Absences10claimedemails5PurchasesloggedcorrectlyTravel Guidefrom Plazaused in arequest.KUDOSor positiveCSAT4 minutes orunder foraverageACW0Escalations30loggedcallsComplianceFreeQA:Advanced orhigher indrivingefficiencyFREE!50createdrequestsQA:Advanced orhigher incustomerexperienceOn-timeeachscheduledday25completedtasks50completedrequests0Absences10claimedemails5PurchasesloggedcorrectlyTravel Guidefrom Plazaused in arequest.KUDOSor positiveCSAT4 minutes orunder foraverageACW0Escalations30loggedcallsComplianceFreeQA:Advanced orhigher indrivingefficiencyFREE!50createdrequestsQA:Advanced orhigher incustomerexperienceOn-timeeachscheduledday

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 25 completed tasks
  2. 50 completed requests
  3. 0 Absences
  4. 10 claimed emails
  5. 5 Purchases logged correctly
  6. Travel Guide from Plaza used in a request.
  7. KUDOS or positive CSAT
  8. 4 minutes or under for average ACW
  9. 0 Escalations
  10. 30 logged calls
  11. Compliance Free
  12. QA: Advanced or higher in driving efficiency
  13. FREE!
  14. 50 created requests
  15. QA: Advanced or higher in customer experience
  16. On-time each scheduled day