Travel Guidefrom Plazaused in arequest.0AbsencesKUDOSor positiveCSAT50completedrequestsOn-timeeachscheduleddayFREE!10claimedemailsComplianceFree30loggedcalls5PurchasesloggedcorrectlyQA:Advanced orhigher incustomerexperience25completedtasks0Escalations4 minutes orunder foraverageACWQA:Advanced orhigher indrivingefficiency50createdrequestsTravel Guidefrom Plazaused in arequest.0AbsencesKUDOSor positiveCSAT50completedrequestsOn-timeeachscheduleddayFREE!10claimedemailsComplianceFree30loggedcalls5PurchasesloggedcorrectlyQA:Advanced orhigher incustomerexperience25completedtasks0Escalations4 minutes orunder foraverageACWQA:Advanced orhigher indrivingefficiency50createdrequests

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Travel Guide from Plaza used in a request.
  2. 0 Absences
  3. KUDOS or positive CSAT
  4. 50 completed requests
  5. On-time each scheduled day
  6. FREE!
  7. 10 claimed emails
  8. Compliance Free
  9. 30 logged calls
  10. 5 Purchases logged correctly
  11. QA: Advanced or higher in customer experience
  12. 25 completed tasks
  13. 0 Escalations
  14. 4 minutes or under for average ACW
  15. QA: Advanced or higher in driving efficiency
  16. 50 created requests