FREE!KUDOSor positiveCSAT10claimedemails5Purchasesloggedcorrectly4 minutes orunder foraverageACW50completedrequests50createdrequestsQA:Advanced orhigher indrivingefficiencyOn-timeeachscheduleddayTravel Guidefrom Plazaused in arequest.0Escalations30loggedcalls25completedtasks0AbsencesComplianceFreeQA:Advanced orhigher incustomerexperienceFREE!KUDOSor positiveCSAT10claimedemails5Purchasesloggedcorrectly4 minutes orunder foraverageACW50completedrequests50createdrequestsQA:Advanced orhigher indrivingefficiencyOn-timeeachscheduleddayTravel Guidefrom Plazaused in arequest.0Escalations30loggedcalls25completedtasks0AbsencesComplianceFreeQA:Advanced orhigher incustomerexperience

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE!
  2. KUDOS or positive CSAT
  3. 10 claimed emails
  4. 5 Purchases logged correctly
  5. 4 minutes or under for average ACW
  6. 50 completed requests
  7. 50 created requests
  8. QA: Advanced or higher in driving efficiency
  9. On-time each scheduled day
  10. Travel Guide from Plaza used in a request.
  11. 0 Escalations
  12. 30 logged calls
  13. 25 completed tasks
  14. 0 Absences
  15. Compliance Free
  16. QA: Advanced or higher in customer experience