30loggedcallsComplianceFree4 minutes orunder foraverageACW5Purchasesloggedcorrectly50completedrequests0Escalations25completedtasksOn-timeeachscheduleddayFREE!0AbsencesTravel Guidefrom Plazaused in arequest.50createdrequestsKUDOSor positiveCSATQA:Advanced orhigher indrivingefficiencyQA:Advanced orhigher incustomerexperience10claimedemails30loggedcallsComplianceFree4 minutes orunder foraverageACW5Purchasesloggedcorrectly50completedrequests0Escalations25completedtasksOn-timeeachscheduleddayFREE!0AbsencesTravel Guidefrom Plazaused in arequest.50createdrequestsKUDOSor positiveCSATQA:Advanced orhigher indrivingefficiencyQA:Advanced orhigher incustomerexperience10claimedemails

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30 logged calls
  2. Compliance Free
  3. 4 minutes or under for average ACW
  4. 5 Purchases logged correctly
  5. 50 completed requests
  6. 0 Escalations
  7. 25 completed tasks
  8. On-time each scheduled day
  9. FREE!
  10. 0 Absences
  11. Travel Guide from Plaza used in a request.
  12. 50 created requests
  13. KUDOS or positive CSAT
  14. QA: Advanced or higher in driving efficiency
  15. QA: Advanced or higher in customer experience
  16. 10 claimed emails