QA:Advanced orhigher indrivingefficiencyKUDOSor positiveCSAT25completedtasks50createdrequestsTravel Guidefrom Plazaused in arequest.5Purchasesloggedcorrectly0Escalations30loggedcallsFREE!50completedrequests4 minutes orunder foraverageACWQA:Advanced orhigher incustomerexperienceOn-timeeachscheduledday10claimedemailsComplianceFree0AbsencesQA:Advanced orhigher indrivingefficiencyKUDOSor positiveCSAT25completedtasks50createdrequestsTravel Guidefrom Plazaused in arequest.5Purchasesloggedcorrectly0Escalations30loggedcallsFREE!50completedrequests4 minutes orunder foraverageACWQA:Advanced orhigher incustomerexperienceOn-timeeachscheduledday10claimedemailsComplianceFree0Absences

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. QA: Advanced or higher in driving efficiency
  2. KUDOS or positive CSAT
  3. 25 completed tasks
  4. 50 created requests
  5. Travel Guide from Plaza used in a request.
  6. 5 Purchases logged correctly
  7. 0 Escalations
  8. 30 logged calls
  9. FREE!
  10. 50 completed requests
  11. 4 minutes or under for average ACW
  12. QA: Advanced or higher in customer experience
  13. On-time each scheduled day
  14. 10 claimed emails
  15. Compliance Free
  16. 0 Absences