30loggedcallsTravel Guidefrom Plazaused in arequest.50createdrequestsQA:Advanced orhigher indrivingefficiencyQA:Advanced orhigher incustomerexperience0AbsencesFREE!4 minutes orunder foraverageACW0Escalations50completedrequests10claimedemailsKUDOSor positiveCSATOn-timeeachscheduledday25completedtasks5PurchasesloggedcorrectlyComplianceFree30loggedcallsTravel Guidefrom Plazaused in arequest.50createdrequestsQA:Advanced orhigher indrivingefficiencyQA:Advanced orhigher incustomerexperience0AbsencesFREE!4 minutes orunder foraverageACW0Escalations50completedrequests10claimedemailsKUDOSor positiveCSATOn-timeeachscheduledday25completedtasks5PurchasesloggedcorrectlyComplianceFree

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30 logged calls
  2. Travel Guide from Plaza used in a request.
  3. 50 created requests
  4. QA: Advanced or higher in driving efficiency
  5. QA: Advanced or higher in customer experience
  6. 0 Absences
  7. FREE!
  8. 4 minutes or under for average ACW
  9. 0 Escalations
  10. 50 completed requests
  11. 10 claimed emails
  12. KUDOS or positive CSAT
  13. On-time each scheduled day
  14. 25 completed tasks
  15. 5 Purchases logged correctly
  16. Compliance Free