ComplianceFree25completedtasks30loggedcalls5PurchasesloggedcorrectlyKUDOSor positiveCSATTravel Guidefrom Plazaused in arequest.10claimedemails50completedrequestsOn-timeeachscheduleddayFREE!QA:Advanced orhigher indrivingefficiency0Escalations50createdrequests0AbsencesQA:Advanced orhigher incustomerexperience4 minutes orunder foraverageACWComplianceFree25completedtasks30loggedcalls5PurchasesloggedcorrectlyKUDOSor positiveCSATTravel Guidefrom Plazaused in arequest.10claimedemails50completedrequestsOn-timeeachscheduleddayFREE!QA:Advanced orhigher indrivingefficiency0Escalations50createdrequests0AbsencesQA:Advanced orhigher incustomerexperience4 minutes orunder foraverageACW

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliance Free
  2. 25 completed tasks
  3. 30 logged calls
  4. 5 Purchases logged correctly
  5. KUDOS or positive CSAT
  6. Travel Guide from Plaza used in a request.
  7. 10 claimed emails
  8. 50 completed requests
  9. On-time each scheduled day
  10. FREE!
  11. QA: Advanced or higher in driving efficiency
  12. 0 Escalations
  13. 50 created requests
  14. 0 Absences
  15. QA: Advanced or higher in customer experience
  16. 4 minutes or under for average ACW