On-timeeachscheduleddayFREE!50completedrequests30loggedcalls5PurchasesloggedcorrectlyQA:Advanced orhigher indrivingefficiency10claimedemails0EscalationsTravel Guidefrom Plazaused in arequest.4 minutes orunder foraverageACW0Absences50createdrequestsKUDOSor positiveCSATQA:Advanced orhigher incustomerexperience25completedtasksComplianceFreeOn-timeeachscheduleddayFREE!50completedrequests30loggedcalls5PurchasesloggedcorrectlyQA:Advanced orhigher indrivingefficiency10claimedemails0EscalationsTravel Guidefrom Plazaused in arequest.4 minutes orunder foraverageACW0Absences50createdrequestsKUDOSor positiveCSATQA:Advanced orhigher incustomerexperience25completedtasksComplianceFree

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. On-time each scheduled day
  2. FREE!
  3. 50 completed requests
  4. 30 logged calls
  5. 5 Purchases logged correctly
  6. QA: Advanced or higher in driving efficiency
  7. 10 claimed emails
  8. 0 Escalations
  9. Travel Guide from Plaza used in a request.
  10. 4 minutes or under for average ACW
  11. 0 Absences
  12. 50 created requests
  13. KUDOS or positive CSAT
  14. QA: Advanced or higher in customer experience
  15. 25 completed tasks
  16. Compliance Free