Travel Guidefrom Plazaused in arequest.0Absences50createdrequests5Purchasesloggedcorrectly30loggedcallsKUDOSor positiveCSATOn-timeeachscheduleddayQA:Advanced orhigher indrivingefficiencyQA:Advanced orhigher incustomerexperienceFREE!25completedtasks50completedrequestsComplianceFree4 minutes orunder foraverageACW0Escalations10claimedemailsTravel Guidefrom Plazaused in arequest.0Absences50createdrequests5Purchasesloggedcorrectly30loggedcallsKUDOSor positiveCSATOn-timeeachscheduleddayQA:Advanced orhigher indrivingefficiencyQA:Advanced orhigher incustomerexperienceFREE!25completedtasks50completedrequestsComplianceFree4 minutes orunder foraverageACW0Escalations10claimedemails

Concierge-Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Travel Guide from Plaza used in a request.
  2. 0 Absences
  3. 50 created requests
  4. 5 Purchases logged correctly
  5. 30 logged calls
  6. KUDOS or positive CSAT
  7. On-time each scheduled day
  8. QA: Advanced or higher in driving efficiency
  9. QA: Advanced or higher in customer experience
  10. FREE!
  11. 25 completed tasks
  12. 50 completed requests
  13. Compliance Free
  14. 4 minutes or under for average ACW
  15. 0 Escalations
  16. 10 claimed emails