QA:Advanced orhigher indrivingefficiency5purchasesloggedcorrectly10claimedemailsTravel Guidefrom Plazaused in arequest0escalationsOn-timeeachscheduledshift25completedtasks0absences30loggedcallsCompliancefreeFree!KUDOSor positiveCSAT50createdrequestsQA:Advanced orhigher incustomerexperience50completedrequests4 minutes orunder foraverageACWQA:Advanced orhigher indrivingefficiency5purchasesloggedcorrectly10claimedemailsTravel Guidefrom Plazaused in arequest0escalationsOn-timeeachscheduledshift25completedtasks0absences30loggedcallsCompliancefreeFree!KUDOSor positiveCSAT50createdrequestsQA:Advanced orhigher incustomerexperience50completedrequests4 minutes orunder foraverageACW

Day Concierge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. QA: Advanced or higher in driving efficiency
  2. 5 purchases logged correctly
  3. 10 claimed emails
  4. Travel Guide from Plaza used in a request
  5. 0 escalations
  6. On-time each scheduled shift
  7. 25 completed tasks
  8. 0 absences
  9. 30 logged calls
  10. Compliance free
  11. Free!
  12. KUDOS or positive CSAT
  13. 50 created requests
  14. QA: Advanced or higher in customer experience
  15. 50 completed requests
  16. 4 minutes or under for average ACW