Compliancefree5purchasesloggedcorrectly25completedtasksOn-timeeachscheduledshift10claimedemailsQA:Advanced orhigher indrivingefficiencyKUDOSor positiveCSAT50createdrequests50completedrequestsFree!0escalationsTravel Guidefrom Plazaused in arequest30loggedcallsQA:Advanced orhigher incustomerexperience4 minutes orunder foraverageACW0absencesCompliancefree5purchasesloggedcorrectly25completedtasksOn-timeeachscheduledshift10claimedemailsQA:Advanced orhigher indrivingefficiencyKUDOSor positiveCSAT50createdrequests50completedrequestsFree!0escalationsTravel Guidefrom Plazaused in arequest30loggedcallsQA:Advanced orhigher incustomerexperience4 minutes orunder foraverageACW0absences

Day Concierge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliance free
  2. 5 purchases logged correctly
  3. 25 completed tasks
  4. On-time each scheduled shift
  5. 10 claimed emails
  6. QA: Advanced or higher in driving efficiency
  7. KUDOS or positive CSAT
  8. 50 created requests
  9. 50 completed requests
  10. Free!
  11. 0 escalations
  12. Travel Guide from Plaza used in a request
  13. 30 logged calls
  14. QA: Advanced or higher in customer experience
  15. 4 minutes or under for average ACW
  16. 0 absences