Day Concierge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. QA: Advanced or higher in driving efficiency
2. QA: Advanced or higher in customer experience
3. 30 logged calls
4. 25 completed tasks
5. 4 minutes or under for average ACW
6. KUDOS or positive CSAT
7. 10 claimed emails
8. Compliance free
9. 0 escalations
10. 50 created requests
11. 5 purchases logged correctly
12. 50 completed requests
13. On-time each scheduled shift
14. Free!
15. Travel Guide from Plaza used in a request
16. 0 absences