QA:Advanced orhigher indrivingefficiency50createdrequests10claimedemails5purchasesloggedcorrectlyCompliancefree50completedrequestsTravel Guidefrom Plazaused in arequest4 minutes orunder foraverageACWKUDOSor positiveCSAT25completedtasksQA:Advanced orhigher incustomerexperience30loggedcallsFree!0absences0escalationsOn-timeeachscheduledshiftQA:Advanced orhigher indrivingefficiency50createdrequests10claimedemails5purchasesloggedcorrectlyCompliancefree50completedrequestsTravel Guidefrom Plazaused in arequest4 minutes orunder foraverageACWKUDOSor positiveCSAT25completedtasksQA:Advanced orhigher incustomerexperience30loggedcallsFree!0absences0escalationsOn-timeeachscheduledshift

Day Concierge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. QA: Advanced or higher in driving efficiency
  2. 50 created requests
  3. 10 claimed emails
  4. 5 purchases logged correctly
  5. Compliance free
  6. 50 completed requests
  7. Travel Guide from Plaza used in a request
  8. 4 minutes or under for average ACW
  9. KUDOS or positive CSAT
  10. 25 completed tasks
  11. QA: Advanced or higher in customer experience
  12. 30 logged calls
  13. Free!
  14. 0 absences
  15. 0 escalations
  16. On-time each scheduled shift