(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
deescalated a situation
split a balance with a customer for unauth service
Offered to set up same day tracking
Sold an aeration
took a payment
took a kudos call
Helped another rep in chat
took a payment for bad debt
resolved an issue on an open cfr
Educate benefits of rain after an application
Call interrupted by customer’s pets/kids
Halloween
sold a previously canceled account
Saved two programs on one account
convince a cust to take a date range instead of a best fit