4 minutes or under for average ACW 50 completed requests On-time each scheduled shift 25 completed tasks Free! Travel Guide from Plaza used in a request QA: Advanced or higher in driving efficiency 50 created requests QA: Advanced or higher in customer experience 0 absences 10 claimed emails 30 logged calls KUDOS or positive CSAT 0 escalations 3 purchases logged correctly Compliance free 4 minutes or under for average ACW 50 completed requests On-time each scheduled shift 25 completed tasks Free! Travel Guide from Plaza used in a request QA: Advanced or higher in driving efficiency 50 created requests QA: Advanced or higher in customer experience 0 absences 10 claimed emails 30 logged calls KUDOS or positive CSAT 0 escalations 3 purchases logged correctly Compliance free
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
4 minutes or under for average ACW
50 completed requests
On-time each scheduled shift
25 completed tasks
Free!
Travel Guide from Plaza used in a request
QA: Advanced or higher in driving efficiency
50 created requests
QA: Advanced or higher in customer experience
0 absences
10 claimed emails
30 logged calls
KUDOS or positive CSAT
0 escalations
3 purchases logged correctly
Compliance free