4 minutes orunder foraverageACW50completedrequestsOn-timeeachscheduledshift25completedtasksFree!Travel Guidefrom Plazaused in arequestQA:Advanced orhigher indrivingefficiency50createdrequestsQA:Advanced orhigher incustomerexperience0absences10claimedemails30loggedcallsKUDOSor positiveCSAT0escalations3purchasesloggedcorrectlyCompliancefree4 minutes orunder foraverageACW50completedrequestsOn-timeeachscheduledshift25completedtasksFree!Travel Guidefrom Plazaused in arequestQA:Advanced orhigher indrivingefficiency50createdrequestsQA:Advanced orhigher incustomerexperience0absences10claimedemails30loggedcallsKUDOSor positiveCSAT0escalations3purchasesloggedcorrectlyCompliancefree

Night Concierge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4 minutes or under for average ACW
  2. 50 completed requests
  3. On-time each scheduled shift
  4. 25 completed tasks
  5. Free!
  6. Travel Guide from Plaza used in a request
  7. QA: Advanced or higher in driving efficiency
  8. 50 created requests
  9. QA: Advanced or higher in customer experience
  10. 0 absences
  11. 10 claimed emails
  12. 30 logged calls
  13. KUDOS or positive CSAT
  14. 0 escalations
  15. 3 purchases logged correctly
  16. Compliance free