Free!25completedtasksKUDOSor positiveCSATTravel Guidefrom Plazaused in arequest50completedrequestsCompliancefreeOn-timeeachscheduledshift30loggedcalls10claimedemails0absences4 minutes orunder foraverageACWQA:Advanced orhigher indrivingefficiency3purchasesloggedcorrectlyQA:Advanced orhigher incustomerexperience0escalations50createdrequestsFree!25completedtasksKUDOSor positiveCSATTravel Guidefrom Plazaused in arequest50completedrequestsCompliancefreeOn-timeeachscheduledshift30loggedcalls10claimedemails0absences4 minutes orunder foraverageACWQA:Advanced orhigher indrivingefficiency3purchasesloggedcorrectlyQA:Advanced orhigher incustomerexperience0escalations50createdrequests

Night Concierge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. 25 completed tasks
  3. KUDOS or positive CSAT
  4. Travel Guide from Plaza used in a request
  5. 50 completed requests
  6. Compliance free
  7. On-time each scheduled shift
  8. 30 logged calls
  9. 10 claimed emails
  10. 0 absences
  11. 4 minutes or under for average ACW
  12. QA: Advanced or higher in driving efficiency
  13. 3 purchases logged correctly
  14. QA: Advanced or higher in customer experience
  15. 0 escalations
  16. 50 created requests