Talk aboutour customerexperiencesurveyMeetsomeonewith yournameGreetcustomerby nameat handoffWrite a kindnote onsomeone'scup or bagSurprise anddelight acustomerwith a freedrinkSample aholidaybeverage toa customerLearn acustomer'sfavoritemovieTalk aboutsports gameor team witha customerExplainrewardsinformationSample apastry tocustomersHold thedoor openfor 3customersduring a shiftFind outwhat acustomerdoes forworkLearn astudent'sdegreepathSampleNitroMake acustomerlaughHelp carrya largeorder tothe carUpsell anextra shotofespressoLearncustomer'sfavoritemusic artistGet acustomer tobuy yourfavoritepastryHear "Thatwas sofast" froma customerGet acustomer totry yourfavoritebeverageSell apound ofcoffeeGive adog it'sfirst pupcupLearn acustomer'sfavoritebookAsk about acustomer'sweekendplansGet a newcustomer tosign up forRewardsTell acustomera cornyjokeGet acustomer tobuy yourfavoritesandwichHear "Mydrink isperfect" froma customerTalk aboutour customerexperiencesurveyMeetsomeonewith yournameGreetcustomerby nameat handoffWrite a kindnote onsomeone'scup or bagSurprise anddelight acustomerwith a freedrinkSample aholidaybeverage toa customerLearn acustomer'sfavoritemovieTalk aboutsports gameor team witha customerExplainrewardsinformationSample apastry tocustomersHold thedoor openfor 3customersduring a shiftFind outwhat acustomerdoes forworkLearn astudent'sdegreepathSampleNitroMake acustomerlaughHelp carrya largeorder tothe carUpsell anextra shotofespressoLearncustomer'sfavoritemusic artistGet acustomer tobuy yourfavoritepastryHear "Thatwas sofast" froma customerGet acustomer totry yourfavoritebeverageSell apound ofcoffeeGive adog it'sfirst pupcupLearn acustomer'sfavoritebookAsk about acustomer'sweekendplansGet a newcustomer tosign up forRewardsTell acustomera cornyjokeGet acustomer tobuy yourfavoritesandwichHear "Mydrink isperfect" froma customer

Customer Connection - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk about our customer experience survey
  2. Meet someone with your name
  3. Greet customer by name at handoff
  4. Write a kind note on someone's cup or bag
  5. Surprise and delight a customer with a free drink
  6. Sample a holiday beverage to a customer
  7. Learn a customer's favorite movie
  8. Talk about sports game or team with a customer
  9. Explain rewards information
  10. Sample a pastry to customers
  11. Hold the door open for 3 customers during a shift
  12. Find out what a customer does for work
  13. Learn a student's degree path
  14. Sample Nitro
  15. Make a customer laugh
  16. Help carry a large order to the car
  17. Upsell an extra shot of espresso
  18. Learn customer's favorite music artist
  19. Get a customer to buy your favorite pastry
  20. Hear "That was so fast" from a customer
  21. Get a customer to try your favorite beverage
  22. Sell a pound of coffee
  23. Give a dog it's first pup cup
  24. Learn a customer's favorite book
  25. Ask about a customer's weekend plans
  26. Get a new customer to sign up for Rewards
  27. Tell a customer a corny joke
  28. Get a customer to buy your favorite sandwich
  29. Hear "My drink is perfect" from a customer