"In thefuture youcan trythis.."Educatecustomeron X1AppsEnrolledintoEcoBillShare yourfavoriteXfinityproductSharedXfinityRewardsinfoAddedMobile#Completeall repairactionsITG'sUtilize NBXduring yourinteractionShared aEinsteinDoc withcustomerOffereda followup callPitchedFlex withactivatinginstructionsThankedcustomer forverifying thruIVRNotatetheacctAdded asecondaryemailRecapactionsand nextstepsEducatecustomeron X1 selfserviceOfferadditionalassistanceEngage inconversationthru wholecallTalkedabout XMwith yourcustomerPromoteAutoPayEducatecustomeron MyAcct AppUtilize X1screenshareduring callOffer SMStextversusopting OptPersonalizetheconversation"In thefuture youcan trythis.."Educatecustomeron X1AppsEnrolledintoEcoBillShare yourfavoriteXfinityproductSharedXfinityRewardsinfoAddedMobile#Completeall repairactionsITG'sUtilize NBXduring yourinteractionShared aEinsteinDoc withcustomerOffereda followup callPitchedFlex withactivatinginstructionsThankedcustomer forverifying thruIVRNotatetheacctAdded asecondaryemailRecapactionsand nextstepsEducatecustomeron X1 selfserviceOfferadditionalassistanceEngage inconversationthru wholecallTalkedabout XMwith yourcustomerPromoteAutoPayEducatecustomeron MyAcct AppUtilize X1screenshareduring callOffer SMStextversusopting OptPersonalizetheconversation

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "In the future you can try this.."
  2. Educate customer on X1 Apps
  3. Enrolled into EcoBill
  4. Share your favorite Xfinity product
  5. Shared Xfinity Rewards info
  6. Added Mobile #
  7. Complete all repair actions ITG's
  8. Utilize NBX during your interaction
  9. Shared a Einstein Doc with customer
  10. Offered a follow up call
  11. Pitched Flex with activating instructions
  12. Thanked customer for verifying thru IVR
  13. Notate the acct
  14. Added a secondary email
  15. Recap actions and next steps
  16. Educate customer on X1 self service
  17. Offer additional assistance
  18. Engage in conversation thru whole call
  19. Talked about XM with your customer
  20. Promote Auto Pay
  21. Educate customer on My Acct App
  22. Utilize X1 screen share during call
  23. Offer SMS text versus opting Opt
  24. Personalize the conversation