NotatetheacctCompleteall repairactionsITG'sShare yourfavoriteXfinityproductEnrolledintoEcoBillEducatecustomeron MyAcct AppAdded asecondaryemailOffer SMStextversusopting Opt"In thefuture youcan trythis.."Offereda followup callPromoteAutoPayAddedMobile#Utilize NBXduring yourinteractionThankedcustomer forverifying thruIVROfferadditionalassistanceSharedXfinityRewardsinfoRecapactionsand nextstepsEngage inconversationthru wholecallUtilize X1screenshareduring callPersonalizetheconversationShared aEinsteinDoc withcustomerTalkedabout XMwith yourcustomerPitchedFlex withactivatinginstructionsEducatecustomeron X1 selfserviceEducatecustomeron X1AppsNotatetheacctCompleteall repairactionsITG'sShare yourfavoriteXfinityproductEnrolledintoEcoBillEducatecustomeron MyAcct AppAdded asecondaryemailOffer SMStextversusopting Opt"In thefuture youcan trythis.."Offereda followup callPromoteAutoPayAddedMobile#Utilize NBXduring yourinteractionThankedcustomer forverifying thruIVROfferadditionalassistanceSharedXfinityRewardsinfoRecapactionsand nextstepsEngage inconversationthru wholecallUtilize X1screenshareduring callPersonalizetheconversationShared aEinsteinDoc withcustomerTalkedabout XMwith yourcustomerPitchedFlex withactivatinginstructionsEducatecustomeron X1 selfserviceEducatecustomeron X1Apps

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Notate the acct
  2. Complete all repair actions ITG's
  3. Share your favorite Xfinity product
  4. Enrolled into EcoBill
  5. Educate customer on My Acct App
  6. Added a secondary email
  7. Offer SMS text versus opting Opt
  8. "In the future you can try this.."
  9. Offered a follow up call
  10. Promote Auto Pay
  11. Added Mobile #
  12. Utilize NBX during your interaction
  13. Thanked customer for verifying thru IVR
  14. Offer additional assistance
  15. Shared Xfinity Rewards info
  16. Recap actions and next steps
  17. Engage in conversation thru whole call
  18. Utilize X1 screen share during call
  19. Personalize the conversation
  20. Shared a Einstein Doc with customer
  21. Talked about XM with your customer
  22. Pitched Flex with activating instructions
  23. Educate customer on X1 self service
  24. Educate customer on X1 Apps