Educatecustomeron X1 selfserviceSharedXfinityRewardsinfoAdded asecondaryemailCompleteall repairactionsITG'sShare yourfavoriteXfinityproductOfferadditionalassistancePersonalizetheconversationUtilize X1screenshareduring callUtilize NBXduring yourinteractionPitchedFlex withactivatinginstructionsThankedcustomer forverifying thruIVREducatecustomeron MyAcct AppPromoteAutoPayRecapactionsand nextstepsEngage inconversationthru wholecallTalkedabout XMwith yourcustomer"In thefuture youcan trythis.."EnrolledintoEcoBillEducatecustomeron X1AppsShared aEinsteinDoc withcustomerNotatetheacctOffereda followup callAddedMobile#Offer SMStextversusopting OptEducatecustomeron X1 selfserviceSharedXfinityRewardsinfoAdded asecondaryemailCompleteall repairactionsITG'sShare yourfavoriteXfinityproductOfferadditionalassistancePersonalizetheconversationUtilize X1screenshareduring callUtilize NBXduring yourinteractionPitchedFlex withactivatinginstructionsThankedcustomer forverifying thruIVREducatecustomeron MyAcct AppPromoteAutoPayRecapactionsand nextstepsEngage inconversationthru wholecallTalkedabout XMwith yourcustomer"In thefuture youcan trythis.."EnrolledintoEcoBillEducatecustomeron X1AppsShared aEinsteinDoc withcustomerNotatetheacctOffereda followup callAddedMobile#Offer SMStextversusopting Opt

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate customer on X1 self service
  2. Shared Xfinity Rewards info
  3. Added a secondary email
  4. Complete all repair actions ITG's
  5. Share your favorite Xfinity product
  6. Offer additional assistance
  7. Personalize the conversation
  8. Utilize X1 screen share during call
  9. Utilize NBX during your interaction
  10. Pitched Flex with activating instructions
  11. Thanked customer for verifying thru IVR
  12. Educate customer on My Acct App
  13. Promote Auto Pay
  14. Recap actions and next steps
  15. Engage in conversation thru whole call
  16. Talked about XM with your customer
  17. "In the future you can try this.."
  18. Enrolled into EcoBill
  19. Educate customer on X1 Apps
  20. Shared a Einstein Doc with customer
  21. Notate the acct
  22. Offered a follow up call
  23. Added Mobile #
  24. Offer SMS text versus opting Opt