AddedMobile#OfferadditionalassistanceOffer SMStextversusopting OptPersonalizetheconversationUtilize NBXduring yourinteractionCompleteall repairactionsITG'sUtilize X1screenshareduring callPitchedFlex withactivatinginstructionsTalkedabout XMwith yourcustomerEnrolledintoEcoBillAdded asecondaryemailRecapactionsand nextstepsEngage inconversationthru wholecallShare yourfavoriteXfinityproductThankedcustomer forverifying thruIVREducatecustomeron X1AppsEducatecustomeron MyAcct AppShared aEinsteinDoc withcustomerOffereda followup callPromoteAutoPayNotatetheacctEducatecustomeron X1 selfserviceSharedXfinityRewardsinfo"In thefuture youcan trythis.."AddedMobile#OfferadditionalassistanceOffer SMStextversusopting OptPersonalizetheconversationUtilize NBXduring yourinteractionCompleteall repairactionsITG'sUtilize X1screenshareduring callPitchedFlex withactivatinginstructionsTalkedabout XMwith yourcustomerEnrolledintoEcoBillAdded asecondaryemailRecapactionsand nextstepsEngage inconversationthru wholecallShare yourfavoriteXfinityproductThankedcustomer forverifying thruIVREducatecustomeron X1AppsEducatecustomeron MyAcct AppShared aEinsteinDoc withcustomerOffereda followup callPromoteAutoPayNotatetheacctEducatecustomeron X1 selfserviceSharedXfinityRewardsinfo"In thefuture youcan trythis.."

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added Mobile #
  2. Offer additional assistance
  3. Offer SMS text versus opting Opt
  4. Personalize the conversation
  5. Utilize NBX during your interaction
  6. Complete all repair actions ITG's
  7. Utilize X1 screen share during call
  8. Pitched Flex with activating instructions
  9. Talked about XM with your customer
  10. Enrolled into EcoBill
  11. Added a secondary email
  12. Recap actions and next steps
  13. Engage in conversation thru whole call
  14. Share your favorite Xfinity product
  15. Thanked customer for verifying thru IVR
  16. Educate customer on X1 Apps
  17. Educate customer on My Acct App
  18. Shared a Einstein Doc with customer
  19. Offered a follow up call
  20. Promote Auto Pay
  21. Notate the acct
  22. Educate customer on X1 self service
  23. Shared Xfinity Rewards info
  24. "In the future you can try this.."