Added Mobile # Offer additional assistance Offer SMS text versus opting Opt Personalize the conversation Utilize NBX during your interaction Complete all repair actions ITG's Utilize X1 screen share during call Pitched Flex with activating instructions Talked about XM with your customer Enrolled into EcoBill Added a secondary email Recap actions and next steps Engage in conversation thru whole call Share your favorite Xfinity product Thanked customer for verifying thru IVR Educate customer on X1 Apps Educate customer on My Acct App Shared a Einstein Doc with customer Offered a follow up call Promote Auto Pay Notate the acct Educate customer on X1 self service Shared Xfinity Rewards info "In the future you can try this.." Added Mobile # Offer additional assistance Offer SMS text versus opting Opt Personalize the conversation Utilize NBX during your interaction Complete all repair actions ITG's Utilize X1 screen share during call Pitched Flex with activating instructions Talked about XM with your customer Enrolled into EcoBill Added a secondary email Recap actions and next steps Engage in conversation thru whole call Share your favorite Xfinity product Thanked customer for verifying thru IVR Educate customer on X1 Apps Educate customer on My Acct App Shared a Einstein Doc with customer Offered a follow up call Promote Auto Pay Notate the acct Educate customer on X1 self service Shared Xfinity Rewards info "In the future you can try this.."
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Added Mobile #
Offer additional assistance
Offer SMS text versus opting Opt
Personalize the conversation
Utilize NBX during your interaction
Complete all repair actions ITG's
Utilize X1 screen share during call
Pitched Flex with activating instructions
Talked about XM with your customer
Enrolled into EcoBill
Added a secondary email
Recap actions and next steps
Engage in conversation thru whole call
Share your favorite Xfinity product
Thanked customer for verifying thru IVR
Educate customer on X1 Apps
Educate customer on My Acct App
Shared a Einstein Doc with customer
Offered a follow up call
Promote Auto Pay
Notate the acct
Educate customer on X1 self service
Shared Xfinity Rewards info
"In the future you can try this.."