Educatecustomeron X1AppsTalkedabout XMwith yourcustomerAdded asecondaryemailOffer SMStextversusopting OptRecapactionsand nextstepsAddedMobile#Engage inconversationthru wholecallSharedXfinityRewardsinfoPersonalizetheconversationOfferadditionalassistance"In thefuture youcan trythis.."Shared aEinsteinDoc withcustomerEducatecustomeron MyAcct AppNotatetheacctEducatecustomeron X1 selfserviceThankedcustomer forverifying thruIVRUtilize NBXduring yourinteractionPromoteAutoPayCompleteall repairactionsITG'sEnrolledintoEcoBillShare yourfavoriteXfinityproductUtilize X1screenshareduring callPitchedFlex withactivatinginstructionsOffereda followup callEducatecustomeron X1AppsTalkedabout XMwith yourcustomerAdded asecondaryemailOffer SMStextversusopting OptRecapactionsand nextstepsAddedMobile#Engage inconversationthru wholecallSharedXfinityRewardsinfoPersonalizetheconversationOfferadditionalassistance"In thefuture youcan trythis.."Shared aEinsteinDoc withcustomerEducatecustomeron MyAcct AppNotatetheacctEducatecustomeron X1 selfserviceThankedcustomer forverifying thruIVRUtilize NBXduring yourinteractionPromoteAutoPayCompleteall repairactionsITG'sEnrolledintoEcoBillShare yourfavoriteXfinityproductUtilize X1screenshareduring callPitchedFlex withactivatinginstructionsOffereda followup call

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate customer on X1 Apps
  2. Talked about XM with your customer
  3. Added a secondary email
  4. Offer SMS text versus opting Opt
  5. Recap actions and next steps
  6. Added Mobile #
  7. Engage in conversation thru whole call
  8. Shared Xfinity Rewards info
  9. Personalize the conversation
  10. Offer additional assistance
  11. "In the future you can try this.."
  12. Shared a Einstein Doc with customer
  13. Educate customer on My Acct App
  14. Notate the acct
  15. Educate customer on X1 self service
  16. Thanked customer for verifying thru IVR
  17. Utilize NBX during your interaction
  18. Promote Auto Pay
  19. Complete all repair actions ITG's
  20. Enrolled into EcoBill
  21. Share your favorite Xfinity product
  22. Utilize X1 screen share during call
  23. Pitched Flex with activating instructions
  24. Offered a follow up call