Supervisor But No title "I've sent an email" Extension of an Account Network down Password reset
New CHN Steve calls to confirm working phone. Morry & Friends User asking for Favours Wrongfully Archived Wrong Computer Name Angry User "Got an ETA on That?" Transfer call Send an all users message Dropped Line/no one on the phone. "Nope, that's Health IT's Problem" Yubikey Issue Call from SHP with proper title. Printer/ Scanner Problems "New user follow up" Email - saying thank you Disabled account follow up Self service Q's Supervisor But No title "I've sent an email" Extension of an Account Network down Password reset New CHN Steve calls to confirm working phone. Morry & Friends User asking for Favours Wrongfully Archived Wrong Computer Name Angry User "Got an ETA on That?" Transfer call Send an all users message Dropped Line/no one on the phone. "Nope, that's Health IT's Problem" Yubikey Issue Call from SHP with proper title. Printer/ Scanner Problems "New user follow up" Email - saying thank you Disabled account follow up Self service Q's
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Supervisor But No title
I-"I've sent an email"
G-Extension of an Account
N-Network down
I-Password reset
B-New CHN
G-Steve calls to confirm working phone.
N-Morry & Friends
B-User asking for Favours
G-Wrongfully Archived
O-Wrong Computer Name
B-Angry User
B-"Got an ETA on That?"
I-Transfer call
O-Send an all users message
O-Dropped Line/no one on the phone.
I-"Nope, that's Health IT's Problem"
N-Yubikey Issue
O-Call from SHP with proper title.
N-Printer/ Scanner Problems
G-"New user follow up"
I-Email - saying thank you
G-Disabled account follow up
B-Self service Q's