Steve callsto confirmworkingphone.Userasking forFavoursCall fromSHP withpropertitle.Morry&Friends"Got anETA onThat?"YubikeyIssueAngryUser"Newuserfollow up"Networkdown"I'vesent anemail"Send anall usersmessageSelfserviceQ'sDroppedLine/noone on thephone.WrongfullyArchivedWrongComputerNameDisabledaccountfollow up"Nope,that'sHealth IT'sProblem" NewCHNSupervisorBut NotitleTransfercallExtensionof anAccountPrinter/ScannerProblemsPasswordresetEmail -sayingthank youSteve callsto confirmworkingphone.Userasking forFavoursCall fromSHP withpropertitle.Morry&Friends"Got anETA onThat?"YubikeyIssueAngryUser"Newuserfollow up"Networkdown"I'vesent anemail"Send anall usersmessageSelfserviceQ'sDroppedLine/noone on thephone.WrongfullyArchivedWrongComputerNameDisabledaccountfollow up"Nope,that'sHealth IT'sProblem"NewCHNSupervisorBut NotitleTransfercallExtensionof anAccountPrinter/ScannerProblemsPasswordresetEmail -sayingthank you

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
N
5
B
6
N
7
B
8
G
9
N
10
I
11
O
12
B
13
O
14
G
15
O
16
G
17
I
18
B
19
O
20
I
21
G
22
N
23
I
24
I
  1. G-Steve calls to confirm working phone.
  2. B-User asking for Favours
  3. O-Call from SHP with proper title.
  4. N-Morry & Friends
  5. B-"Got an ETA on That?"
  6. N-Yubikey Issue
  7. B-Angry User
  8. G-"New user follow up"
  9. N-Network down
  10. I-"I've sent an email"
  11. O-Send an all users message
  12. B-Self service Q's
  13. O-Dropped Line/no one on the phone.
  14. G-Wrongfully Archived
  15. O-Wrong Computer Name
  16. G-Disabled account follow up
  17. I-"Nope, that's Health IT's Problem"
  18. B-New CHN
  19. O-Supervisor But No title
  20. I-Transfer call
  21. G-Extension of an Account
  22. N-Printer/ Scanner Problems
  23. I-Password reset
  24. I-Email - saying thank you