PasswordresetSupervisorBut NotitleYubikeyIssueEmail -sayingthank youCall fromSHP withpropertitle.WrongfullyArchivedDisabledaccountfollow up"Newuserfollow up"Extensionof anAccountWrongComputerNameSteve callsto confirmworkingphone.SelfserviceQ'sUserasking forFavoursPrinter/ScannerProblemsMorry&Friends"I'vesent anemail""Nope,that'sHealth IT'sProblem"Networkdown"Got anETA onThat?"AngryUserSend anall usersmessage NewCHNTransfercallDroppedLine/noone on thephone.PasswordresetSupervisorBut NotitleYubikeyIssueEmail -sayingthank youCall fromSHP withpropertitle.WrongfullyArchivedDisabledaccountfollow up"Newuserfollow up"Extensionof anAccountWrongComputerNameSteve callsto confirmworkingphone.SelfserviceQ'sUserasking forFavoursPrinter/ScannerProblemsMorry&Friends"I'vesent anemail""Nope,that'sHealth IT'sProblem"Networkdown"Got anETA onThat?"AngryUserSend anall usersmessageNewCHNTransfercallDroppedLine/noone on thephone.

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
N
4
I
5
O
6
G
7
G
8
G
9
G
10
O
11
G
12
B
13
B
14
N
15
N
16
I
17
I
18
N
19
B
20
B
21
O
22
B
23
I
24
O
  1. I-Password reset
  2. O-Supervisor But No title
  3. N-Yubikey Issue
  4. I-Email - saying thank you
  5. O-Call from SHP with proper title.
  6. G-Wrongfully Archived
  7. G-Disabled account follow up
  8. G-"New user follow up"
  9. G-Extension of an Account
  10. O-Wrong Computer Name
  11. G-Steve calls to confirm working phone.
  12. B-Self service Q's
  13. B-User asking for Favours
  14. N-Printer/ Scanner Problems
  15. N-Morry & Friends
  16. I-"I've sent an email"
  17. I-"Nope, that's Health IT's Problem"
  18. N-Network down
  19. B-"Got an ETA on That?"
  20. B-Angry User
  21. O-Send an all users message
  22. B-New CHN
  23. I-Transfer call
  24. O-Dropped Line/no one on the phone.