"I'vesent anemail"SelfserviceQ'sTransfercallSend anall usersmessageCall fromSHP withpropertitle.Passwordreset"Got anETA onThat?"YubikeyIssue"Nope,that'sHealth IT'sProblem"WrongfullyArchivedSteve callsto confirmworkingphone. NewCHNDroppedLine/noone on thephone.NetworkdownEmail -sayingthank youAngryUserExtensionof anAccount"Newuserfollow up"WrongComputerNameUserasking forFavoursMorry&FriendsDisabledaccountfollow upSupervisorBut NotitlePrinter/ScannerProblems"I'vesent anemail"SelfserviceQ'sTransfercallSend anall usersmessageCall fromSHP withpropertitle.Passwordreset"Got anETA onThat?"YubikeyIssue"Nope,that'sHealth IT'sProblem"WrongfullyArchivedSteve callsto confirmworkingphone.NewCHNDroppedLine/noone on thephone.NetworkdownEmail -sayingthank youAngryUserExtensionof anAccount"Newuserfollow up"WrongComputerNameUserasking forFavoursMorry&FriendsDisabledaccountfollow upSupervisorBut NotitlePrinter/ScannerProblems

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
O
5
O
6
I
7
B
8
N
9
I
10
G
11
G
12
B
13
O
14
N
15
I
16
B
17
G
18
G
19
O
20
B
21
N
22
G
23
O
24
N
  1. I-"I've sent an email"
  2. B-Self service Q's
  3. I-Transfer call
  4. O-Send an all users message
  5. O-Call from SHP with proper title.
  6. I-Password reset
  7. B-"Got an ETA on That?"
  8. N-Yubikey Issue
  9. I-"Nope, that's Health IT's Problem"
  10. G-Wrongfully Archived
  11. G-Steve calls to confirm working phone.
  12. B-New CHN
  13. O-Dropped Line/no one on the phone.
  14. N-Network down
  15. I-Email - saying thank you
  16. B-Angry User
  17. G-Extension of an Account
  18. G-"New user follow up"
  19. O-Wrong Computer Name
  20. B-User asking for Favours
  21. N-Morry & Friends
  22. G-Disabled account follow up
  23. O-Supervisor But No title
  24. N-Printer/ Scanner Problems