"Newuserfollow up"AngryUserSteve callsto confirmworkingphone.YubikeyIssueNetworkdownEmail -sayingthank youSend anall usersmessage"Got anETA onThat?"Call fromSHP withpropertitle.Printer/ScannerProblemsMorry&FriendsUserasking forFavoursDroppedLine/noone on thephone.WrongComputerNameDisabledaccountfollow up"I'vesent anemail""Nope,that'sHealth IT'sProblem"TransfercallSupervisorBut Notitle NewCHNPasswordresetWrongfullyArchivedSelfserviceQ'sExtensionof anAccount"Newuserfollow up"AngryUserSteve callsto confirmworkingphone.YubikeyIssueNetworkdownEmail -sayingthank youSend anall usersmessage"Got anETA onThat?"Call fromSHP withpropertitle.Printer/ScannerProblemsMorry&FriendsUserasking forFavoursDroppedLine/noone on thephone.WrongComputerNameDisabledaccountfollow up"I'vesent anemail""Nope,that'sHealth IT'sProblem"TransfercallSupervisorBut NotitleNewCHNPasswordresetWrongfullyArchivedSelfserviceQ'sExtensionof anAccount

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
N
5
N
6
I
7
O
8
B
9
O
10
N
11
N
12
B
13
O
14
O
15
G
16
I
17
I
18
I
19
O
20
B
21
I
22
G
23
B
24
G
  1. G-"New user follow up"
  2. B-Angry User
  3. G-Steve calls to confirm working phone.
  4. N-Yubikey Issue
  5. N-Network down
  6. I-Email - saying thank you
  7. O-Send an all users message
  8. B-"Got an ETA on That?"
  9. O-Call from SHP with proper title.
  10. N-Printer/ Scanner Problems
  11. N-Morry & Friends
  12. B-User asking for Favours
  13. O-Dropped Line/no one on the phone.
  14. O-Wrong Computer Name
  15. G-Disabled account follow up
  16. I-"I've sent an email"
  17. I-"Nope, that's Health IT's Problem"
  18. I-Transfer call
  19. O-Supervisor But No title
  20. B-New CHN
  21. I-Password reset
  22. G-Wrongfully Archived
  23. B-Self service Q's
  24. G-Extension of an Account