DroppedLine/noone on thephone.YubikeyIssue NewCHNUserasking forFavours"Nope,that'sHealth IT'sProblem"Morry&FriendsDisabledaccountfollow upAngryUserSteve callsto confirmworkingphone.Printer/ScannerProblems"I'vesent anemail"SupervisorBut Notitle"Newuserfollow up"WrongComputerNameNetworkdownCall fromSHP withpropertitle.PasswordresetEmail -sayingthank youWrongfullyArchivedSend anall usersmessageSelfserviceQ'sTransfercall"Got anETA onThat?"Extensionof anAccountDroppedLine/noone on thephone.YubikeyIssueNewCHNUserasking forFavours"Nope,that'sHealth IT'sProblem"Morry&FriendsDisabledaccountfollow upAngryUserSteve callsto confirmworkingphone.Printer/ScannerProblems"I'vesent anemail"SupervisorBut Notitle"Newuserfollow up"WrongComputerNameNetworkdownCall fromSHP withpropertitle.PasswordresetEmail -sayingthank youWrongfullyArchivedSend anall usersmessageSelfserviceQ'sTransfercall"Got anETA onThat?"Extensionof anAccount

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
B
4
B
5
I
6
N
7
G
8
B
9
G
10
N
11
I
12
O
13
G
14
O
15
N
16
O
17
I
18
I
19
G
20
O
21
B
22
I
23
B
24
G
  1. O-Dropped Line/no one on the phone.
  2. N-Yubikey Issue
  3. B-New CHN
  4. B-User asking for Favours
  5. I-"Nope, that's Health IT's Problem"
  6. N-Morry & Friends
  7. G-Disabled account follow up
  8. B-Angry User
  9. G-Steve calls to confirm working phone.
  10. N-Printer/ Scanner Problems
  11. I-"I've sent an email"
  12. O-Supervisor But No title
  13. G-"New user follow up"
  14. O-Wrong Computer Name
  15. N-Network down
  16. O-Call from SHP with proper title.
  17. I-Password reset
  18. I-Email - saying thank you
  19. G-Wrongfully Archived
  20. O-Send an all users message
  21. B-Self service Q's
  22. I-Transfer call
  23. B-"Got an ETA on That?"
  24. G-Extension of an Account